Bharti AXA Complaints &amp; Reviews

Received a call from number [protected] on saturday the 23rd of march at 7:30 p. M (19:30 hrs). The person asked me if i was interested in the bharti axa insurance and i responded by saying that it was highly inappropriate to be called so late in the night and unsolicited.
I told the caller that it was not appreciated and proceed to disconnect the call.
A couple of minutes later the caller kept giving me missed calls on my...

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Address: 122001

Hello Sir,

I got call from Bombay landline, and executive being told me that she is from cancellation department of Bharti AXA. You had a policy with number[protected] and premium amount Rs. 40, 000. Right now the fund value is around Rs. 98, 000/-.

I was bit confused, because in year 2014, I had one Bharti AXA insurance policy. And stopped that policy after first premium. So, I connected this fraud call...

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Address: Pilibhit, Uttar Pradesh, 244001

Website: www.bhartiaxalife.com

Sir
I (Ramesh pal singh) make a payment rs 9559.00 on line of my policy no[protected] of bharti axa life insurence on dated 23/08/18 as per the company interest waiver scheme upto 23/08/18. But as soon as i had done online payment a bharti axa life representative called me to remind about the submit the payment then they told that you deposit rs 9288.00 towards the policy renewal payment the i had told that i had submitted rs 9559...

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Address: Ghaziabad, Uttar Pradesh, 201010

Website: www.bharti-axalife.com/individual-life-insurance-plans/savings-plans/elite-advantage

Bharti Axa person called and came over to my place to sell Elite Advantage policy.

It was said that if you pay Rs 1 Lac per annum for 12 years then you get Rs 22 Lacs after 12 years. Alternatively you get Rs 1.1 Lacs p.a. as pension starting from 13th year till death or you can take Rs 1.1 Lacs till whenever you want and then take back Rs 22 Lacs during closure of the policy.

Now after the receipt of the policy...

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Address: North 24 Parganas, West Bengal, 700136

Dear Sir/Madam,

Please be informed that I purchased a Home Loan Protection Plan (HLPP) from Bharti-Axalife insurance company for financial protection of my family against PNB Housing Finance home loan in the year 2016. The Certificate of Insurance is attached for reference. The insurance policy was recommended by the lender PNBHFL along with home loan.

Policy Name: Bharti AXA Life Loan Secure and Bharti AXA...

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Address: Mumbai City, Maharashtra, 400059

Dear sir,

Yesterday and today, i received call from different numbers claiming to be from bharti axa life insurance company. They explained me about bharti axa elite plan. They called me from 3 different numbers in last 2 days (6&7 march 2018). They were forcing me to buy insurance on women's day special offer.
Today when i denied to take insurance, they started talking to me in rough manner.
Following are their...

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Address: Thane, Maharashtra, 400703

Website: [email protected]

Dear team,

This is an escalation mail for the policy plan elite advantage that i had purchased for my mother. While giving the demonstration of the plan employee of bharti-axa life named as "mr. Mangesh" and "mr. Charles" from thane branch had explained me about the benefits and points. The benefits for this plan was said that if the person invest 50k then he/she would be getting the benefits of medical claim as rider with...

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Address: Mumbai City, Maharashtra, 400018

Hi have received a call from Number:+[protected] claiming that in a lucky draw a am awarded a sum of 4, 50, 000/-, the person on call was Ms Neha Mishra and asked me the mode in which i would like to receive the payment
Cheque, DD or Account Transfer, also asked my DOB, she said i need to first pay 4-5% of the prize money by investing in Bharti Axa Life Insurance policy.
5-6 days after the policy is active i will be able to...

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Address: Solan, Himachal Pradesh

14th Dec 2012.

To:
The Manager
Bharti AXA General Insurance Co. LTD
Bangalore - 560037.

Subject: Endorsement awaited.

Dear Sir,

I am writing to you because the Endorsement for the vehicle still awaited, I mentioned this to the Laj Motor superintendent Mr. Punit on Monday, Tuesday 04, 2012 (letter attached) and he said he would complete it that...

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Address: West Bengal

I hold a Life Insurance from Bharti Axa, which was Mis Sold to me by an Advisor of Bajaj Capitals. He had hidden all charges from me and had also forged my signature in the Policy Documents.
On complaining to Bharti Axa (Kankurgachi Branch in Kolkata), they had also taken my policy documents along with the complaint letter, assuring me that they will take some actions against Bajaj Capitals and make sure that my policy is cancelled....

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Dear Sir,

This is complaint regarding policy taken by me from Bharti Axa Life Insurance in March 2008, Policy no. is[protected] and policy no[protected] in name of Balvir Singh, the policy explained and taken by me is single premium policy and was told to me to pay only one premium, which by fraud company had given me policy of 15 years. I am a poor man and do not afford to pay any further premium. Kindly...

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I NARENDRA KUMAR PANDEY IS POLICY HOLDER OF bharti axa life insurance COMPANY AND . I HAD RECEIVED MY THIS POLICY [protected] TO 29/04/2009 BY HAND DELEVERY THEN I HAD SUBMITED MY POLICY TO BHARTI AXA HEAD BRANCH TO 11/05/2009 IN FREELOOK PERIOD BUT I HAD CALLED IN CUSTMER CARE THEY INFORMED ME THAT THEY HAD DECLINE MY POLICY.SO NOW I AM SENDING WITH AKNOWLEDGEMENT SHEET OF POLICY + POLICY FREELOOK AKNOWLEDGEMENT RECEIPT AND YOU CAN TALLY...

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Dear Concern,

I am having an agency code with BHARTI AXA LIFE INSURANCE COMPANY LTD. license no. BALI697733 Since 25 Sep 2023 .
I want to surrender the same as I am joining a Life Insurance company as Manager. To get my appointment I have to obtain NOC from BHARTI AXA LIFE INSURANCE COMPANY LTD.
Please send me the acknowledgement of this mail and issue me the NOC at earliest.
I shall be highly obliged.

Regards,

Bharti AXA customer support has been notified about the posted complaint.

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Nitesh Kanojiya[protected]/03/2024Policy Number:[protected]BhartiAXA204, 205, 206, B Wing, Sun Enclave, 2nd Floor,
Opp. Jalaram Temple, Karelibaug,
Vadodara, Gujarat 390018Subject: Unauthorized Debit from My AccountHello Customer Service, I hope this letter finds you well. I am writing to bring to your attention a matter of concern regarding an unauthorized debit from my account.On [05/03/2024], I noticed a transaction on my account statement that I did not authorize. The details of the transaction are as follows:Transaction Date: 05/03/2024Transaction Amount: 51219/-Transaction Reference/Description:[protected]I would like to highlight that I did not fill out any Electronic Clearing Service (ECS) form related to this transaction. The debit was made without my knowledge or consent, and I am deeply concerned about the security of my account.I want to tell that the first payment was cut through my check and the second payment was cut in the next year on 23rd March 2023 manually I was paid and this third payment should not have been cut. The automatic still cuts out.Right now only Rs. 1945 are left in my account, so how should I manage my home loan and the installment that is going to be debited, so I request you to please cancel my transaction which has been deducted. Please reverse that amount of Rs 51219/-I kindly request that you investigate this matter promptly and provide a detailed explanation of the unauthorized debit. Additionally, I would appreciate it if you could take immediate steps to reverse the transaction amount to my account and ensure that such incidents do not occur in the future.
As a customer of BahrtiAXA, I trust that my concerns will be addressed with the utmost priority and that the necessary actions will be taken to rectify this situation promptly.If necessary, I am prepared to provide any additional information or documentation to assist in the investigation.I anticipate your prompt attention to this matter and expect a resolution at the earliest convenience. Thank you for your understanding and cooperation.

Bharti AXA customer support has been notified about the posted complaint.

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Address: Ahmedabad , Law Garden , above V-Mart

My Old policy Number is :[protected] and New Policy Number which is miss-sell to me is :[protected]

The issue is When I have visited Branch Before Diwali they told me that You will get the Below details in written in your new policy but when I have received the policy those details are not there. Then I have contacted respected person named "Mrs. Binal Shah" Branch manager of Ahmedabad . Now the issues is I have contacted they said the person who does the entry has made mistake and didnt write the old policy details in it and that is why its not Showing . Now then I am continuously following up on this with them but they Hardly receive my call or not answer even which is ridiculous . When I have visited Branch to get resolution on this they said we cant help you because the person is not available nobody even answerable in person absence which is again not possible. Till date the issue is as it is . Now recently on 4th January I visited Branch and at that time they assured it will be resolved soon and submit your Polict copy that you have received and we will correct and re-send you new Copy of it, so I have submitted the Policy copy too. Now again when I am calling from that day nobody answering my call . I have waited long now. If this issue is not resolved earliest I will file Cyber compaint as Fraud and go with Legal action

I have reverted on above query on 13 January 2024 again as below :

As discussed on call pleae find below further details for the issue.

When i reached to branch for discussion about new policy they said regarding your previous policy we have to check in system and tell you what amount will be given to you but tuen never told me what would be that value. Then at the same they they collected the document needed for the new policy and give me assurance that we will do Fund transfer from your policy so that you will get some amount in your account and some amount will be mentioned in your new policy again they never told me that amount and very next day tyey process the new policy and again i have akse dthem what amount will be there and they said sir dnt worry everything will be mentioned in your policy and when policy issues nothing is there... They totally done scam with me.. I need to Cancel this newly issues policy and want that premium back in my account, Also pet me know what should I do for my rest of money from old policy... Also after a week if no resultion will come on this matter I will file legal cyber fraud compalin against them and company as I gave waited long on this one now

Bharti AXA customer support has been notified about the posted complaint.

Feb 13, 2024

Updated by Hardik29687 I got this reply from Bharti Axa on 17th January 2024

This is with reference to your email dated 16 Jan 2024 and your captioned policy number with us, kindly note that your grievance has been registered under Complaint Reference No.[protected] and we are looking into the matter.

We wish to inform you that your complaint is being attended to by Afrin Shah from Grievance Redressal Cell and we shall respond to you within 14 days from the receipt of your email.

Further, kindly note that, should the need be, we may contact you on your registered contact number to address your concerns. We thus request you to share your alternate contact details (if any) or the convenient time (anytime between Monday to Friday, 9.30am to 6pm) to speak to you.

Feb 13, 2024

Updated by Hardik29687 I have reverted on the same data with respsect to above email

Today mr. Krunal again came to meet me and say sorry there is mistake done from ourside and if you wish you can fill form and cancel this new policy and also give the assurance that the total money that I have paid against old policy which is around 4 lakhs that would be credited tooo as the fault is from their side I am not suppose to bare the other amount... so I am going ro visit them agin on Friday Ahmedabad branch and give cancellation of this policy issued.

Please co ordinate with your Ahmedabad branch manager mrs. Binal Shah and resolve this ASAP. I need my money back in any way

You can contact me any time between of this new policy and n 9 AM to 6 PM to discuss this in detail

Feb 13, 2024

Updated by Hardik29687 I have replied on 19th January 2024 again

Today I have again visited Ahmedabad branch for Policy Cancellation request for subjected policy . Now i need that premium which I have paid against it should be reverted back to me and then I would also need to get the Remaining amount from My previous policy against which this new policy issued old policy number is[protected] .

@mr. afrin Shah please contact me on my mobile number

Feb 13, 2024

Updated by Hardik29687 I got reply on 19th January from them

This is in reference to your email received by us on January 16, 2024 pertaining to your Bharti AXA Life Guaranteed Wealth Pro Plan policy number[protected] held with us.

As per our telephonic conversation held on January 22, 2024

We have evaluated the details highlighted by you and wish to state the following:

We understand that you have raised a concern of the following policy:

Policy Details:

Policy number

Policyholder Name

Issued Date

Policy Name

[protected]

Hardik Vindod Chadra Shah

[protected]

Bharti AXA Life Guaranteed Wealth Pro Plan

The Company was in receipt of proposal of insurance for the given policy along with their respective first premium deposits paid and relevant KYC proofs. Accordingly, the aforesaid policy was issued and the policy document of the respective policy were dispatched at the communication address mentioned in the proposal form. Please find below details for reference.

Policy Number

Courier Name

AWB No.

Delivery Date

[protected]

Delhivery

[protected]

[protected]

We understand a verification call was initiated at your registered mobile number prior to the issuance of the policy number[protected] wherein all the respective policy benefits were explained. You agreed with the acceptance of the policy terms and condition during the call. The said applications were issued only post receipt of your consent in the verification call.

We understand that the policy was issued via authentication code (OTP) which was approved from your registered mobile.

As per terms and conditions of the policy, in case of any disagreement with the policy a policyholder is required to approach the company within 15 days from the date of receipt of the policy. We hereby inform that the Company did not receive any grievance from you within such stipulated period.

The matter is highlighted only post freelook period of policy issuance wherein you have raised a concern of mislead against previous Bharti Axa policy. In this regard, please be informed that all our products are filed and approved by the Regulator and any benefit payable from the policy shall be in accordance with the policy terms and conditions only.

We wish to inform you that as per our telephonic conversation held earlier today, we understand that you have shared message exchanges as the documentary evidence to support your raised concern. We request you to please share the screen recording of the what’s app chat along with agent number date and time should reflect to relook the same & call log details with the call recordings.

In view of the above, we are unable to accede to your request for cancellation of the policy. We strongly urge you to continue to remain invested and keep the life insurance policy in Active status at all times to enjoy the benefits available as per the policy terms and conditions.

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I want to raise a complaint against the agent who sold me the Bharti Axa Plan, He has mislead me with lot of wrong information.
the following is the conversation that happened for selling me the product

I got a call from a Lady stating that she is calling from Bharti Axa Life Insurance and asked if I'm interested in the Investment
After that she added Rajesh Malik, a Relationship Manager at Bharti Axa who explained the plan to me which is Bharti Axa Life Elite advantage plan for period of 12 years, also there are only two investment options 30000 and 50000 with the following benefits

Investment Option Commission every Year Medical Insurance members for Medical Insurance
30000 30% 5 lakhs 5 persons
50000 40% 10 lakhs 8 person

also I was informed that I just need to make payment for initial 6 years and after 6 years till 12 years the company will reinvest my money.

After explaining above plan he has handed over my call to Rakesh Ranjan who stated to be a fund manager in Bharti Axa and confirmed all the given information and company is giving the commission because this policy will be created under my agent Code.
With above information they told me that once the payment is done someone from bharti axa life insurance will reach at my home to hand over all the documents of Medical Insurance and also will credit my commission amount to me.
Initially they also told that free look up period will be till the time someone from bharti axa will come with the final documents.

I have already raised to stop my policy and refund my amount to Rakesh in reply of which he is saying have created my refund case.

I only have the contact number of the Rakesh and Rakesh, since all the conversation had happened on Whatsapp with disappearing messages enabled or over call.

Rajesh Malik - [protected]
Rakesh Ranjan - [protected]

Bharti AXA customer support has been notified about the posted complaint.

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I need to surrender my agent code with Bharti axa I have raised a request on 13 dec but till now the same thing I can see on my portal I need to remove my PAN Card FFIPK1417R kindly update this ASAP no one is listening or responding on my emails

Bharti AXA customer support has been notified about the posted complaint.

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Address: Haldwani Uttarakhand

I was working with bharti axa life insurance company in 2018 and due to not fullfillment of business i terminated from there but my pan is still active in irdai portel. Please remove from there asasp.
Name- Yashpal singh kathayat
Pan no - FQXPK0712D
AGENCY code-BAL218861

Bharti AXA customer support has been notified about the posted complaint.

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