Bigsop.com Complaints & Reviews

Hi, While I was browsing through a portal was re-directed to a online survey link which asked a few questions and announced the winning prize. I was asked to pay Rs.599 along with the address details to have the prize couriered. I paid the amount online through my debit card and after that was re-directed to BigSop.com website. Got an auto-generated email stating that some contest results have been announced and some credit points have been credited to your account. I sent an email stating I don't want to participate in this contest neither need the credit points. Then how come after selecting got an email with the order no which stated that will be delivered within 4-5 working days. For the amount of Rs.599 paid k Kindly replace Heart X white dial wrist watch with Philips She3500rd/00 Headphone(black & Red) which costs Rs. 589 and deliver it asap. There was no response even after trying to call the no in the website. Finally after a week Received Philips She3500rd/00 Headphone(black & Red) which says it costs Rs.589 in the bigsop website under headphones section but when seen on the backside of the product its clearly mentioned maximum retail price as Rs.499 (inclusive of all taxes). They have charged extra Rs.90+shipping charges of Rs.80 which totally costs Rs.669. Not sure if this is the way they cheat people through online shopping. I had replied stating would like to return back the product as it is and get me the ear phones of actual price of Rs.589. But till now there is no reply. Kindly request your help to look into this issue. Order no.90853299. Regards, Raghavendra

sir I also purchased a mobile phone(I-phone apple) by bigsop.com the date is 22ND DEC 2013, I didin't received any mail regarding the product that i purchased, I didn't noted my order number also, please help me regarding this case sir
I will trusted to website or not ? this is fake or any thing else??
Is a true site, , , , , , , , ...!
Plz reply mee, , , , , , , , ,

Hi This is virag. I ordered one Sony MP3 my product order no *0636561.* *I have been following up from last 7 days. Both the number which is on web site always go on busy mode and sometime no buddy pick. It’s been 10 days I have not received my product or not even any communication from company side. If this continue to happen I will escalate it to consumer forum. * *Regards* *Virag shukla* *Ph-[protected]*

Main ne bigsop ke contest me hissa liya but i m not win for this contest as per bigsop i think inka contest hi jhota hai paisa kamane ka new idea ok but jo Rs.799 mera tha usse pen drive ka order diya Strontium Pollex 16gb there cost is Rs.900 as per bigsop order pe likha tha free shipping but phir bhi Rs. 100 Jada liya or to or jab order main ne receive kiya to Strontium Pollex 16gb ki jaga sandisk 16gb bheja isme bhi ghapla sandisk 16gb Rs 550 me ati hai baki Rs. 350 inki jeb main ab aplog batao ye cheater fraud nhi to kiya hai. I request to all please do not participate in the bigsop contest they are fraud cheater etc.

hi I am writing this complain again the online shopping site bigsop.com.It looks like they are luring the customers with cheap prices and cheating them with poor quality products.It looks like they are faking braded items and selling them at cheap prices. I am one of the unfortunate customer who was lured and cheated . I ordered a Rayban green aviator glass with them which was in offer. While talking customer care and enquiring about the genuine of product, they said they have direct tie up with vendors and there is no middle man. Hence they are able to sell @ this cheap rate. I placed the order via order no. 101368.They sent me a broken ray ban glass in an unprofessional package. I returned back based on the customer care executing advice paying for the courier charge. They again sent me a replacement which was rusted and looked to be used .It did not match wish the spec shown on their site. Again I returned it back. this happened almost 3 months' have trying to call customer care for past 1.5 - 2 months now. No response .I have sent lot of emails to them. No response yet. One day luckily I saw an email from them stating they have the correct product and they are shipping it.I am yet to receive ti .It is almost 2 weeks now waiting for the product to be delivered. Today when I call them to check they say product not available so order something else. They are not prepared to return the money back. The say you order something else. Why should I order something else ? These people cheat consumers projecting cheap prices, They must me taught a lesson and published so that no other site is cheating consumers. My humble request is that, appropriate action has to be taken on this site and probable ban has to laid on them and cancellation of their license. I ordered just for 1099. I am not complaining to get money back but to punish the attitude of the such people and such site. With hope I am writing this email .

Ref No. 120488 / [protected] I have play change to win for Samsung Galaxy S4 but you have sent watch. That product is not working and i have contact you through email. [protected][protected][protected][protected][protected] [protected]@bigsop.com 24 Sep To [protected]@yahoo.com [protected]@gmail.com Dear Sir/Ma’am, Thanks for writing to us. Sir if you are not satisfied with our product kindly send us the product back on the given adderss. NO.18/B 3rd FLOOR KAIKONDRAHALLI SARJAPUR OUTER RING ROAD NEAR RAJ MOTORS BANGALORE-560 103 For more details please call us on [protected], [protected]. Regards Bigsop customer-care [protected][protected][protected][protected]- but i have any replay or payment. Thanks.

Hi, I have purchased one samsung galaxy grand from bigsop.com by online shopping (service order no. - 259670). There it was written that expect delivery within 4-5 working dates. I should have the products I have purchased. But I have not got any phone calls/email regarding the status, at least why it is getting delayed. I have sent them a query, from their site, where I have mentioned to let me know the status of the order. I got the below reply on Nov 1 from [protected]@bigsop.com, to my email id which is [protected]@gmail.com. and the mail has been Dear Sir, Thanks for writing to us. we have gone throught problem. our costumer care execute will get back to you within 24 hrs. you can also call to us on [protected]. Bigsop costumer care happy to help you. regards . And I am shopping with them first time. Please help me on this. I do not know whether this is site is fully trusted or not.

last week i got one qty of watch(HX/WT-01). next day i was disappointed because that was fault.so clarify my complaint and solve this imediately. my address given below

STEPHENRAJA.A
PARISH HOUSE,
ST.THERASA CHURCH,
CRAWFORD-620012
TRICHY-620012
CEL NO: [protected]
EMIL:[protected]@GMAIL.COM
REF.NO:234125

My name is Gulshan Daglia. I have placed the order on 22nd October, 2011. Order number is 240793. I got a mail where they wrote that you will receive your order in 4-5 days but I have not received the order yet. When I am trying to call on their customer care number, they are not attending my call. Please take immediate action.

Hi, I have purchased one Men Tommy Hilfiger Black wallet and one Frontech (Jil - 1934) Headphone from bigsop.com by online shopping (service order no. - 117052). There it was written that expect delivery within 4-5 working dates. It means within Friday Sept 13 I should have the products I have purchased. But I have not got any phone calls/email regarding the status, at least why it is getting delayed. I have sent them a query, from their site, where I have mentioned to let me know the status of the order. I got the below reply on Sep 13 from [protected]@bigsop.com, to my email id which is arijit.juit2006.[protected]@gmail.com. and the mail has been cced to [protected]@gmail.com Dear Sir, Thanks for writing to us. we are extremely sorry for the delay in your shipment.we will deliver your order shortly and we will provide your Tracking number by mail. For more details contest us on [protected],[protected]. regards Bigsop costumer care team Now from that day I am trying to reach them in the provided mobile numbers in working hours but no one is picking the call.its almost 11 days since I have placed this order. And I am shopping with them first time. Please help me on this. I do not know whether this is site is fully trusted or not.