| Address: Thane, Maharashtra |
i had participated in an online contest, named ‘great offer’, which was carried on by an online-shopping website, called bigsop.com. they were offering a smart-phone, named samsung galaxy s4 in just rupees 799, whose original cost is rupees 41, 500. i had made the payment then only. i paid online from my savings account (state bank of india). this purchase dates back to 15th sepember 2014. they promise in their refund & return policy that:- “user of the contest will get 100% cash back as a bigsop points. 1 bigsop point = rs.1 user can buy any products on bigsop.com using bigsop points.” when i am logging into this site from my account, the bigsop points are shown but i am unable to redeem them & cannot proceed for further shopping.
Pls help me.
Complaint marked as Resolved
Bigsop.com customer support has been notified about the posted complaint.
Sep 25, 2014
Updated by Jayesh Vinayak Patil sorry
Verified Support
Sep 27, 2014
Bigsop.com Customer Care's response Thanks For your Update
Hope for the Possite Responce