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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 240

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D
drpra27
from Deogarh, Odisha
Jun 11, 2015
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I was trying to pay my wimax. No.OB10011460, a/c.no.[protected] bill, ODISHA, circle, amount rs.843.00/...only for one month of June 15 but three times deducted of amount Rs.843 /transaction no.1)POS PRCH POS[protected].[protected] &3)pos[protected]. Still bill had not submitted in bsnl department and kindly return my excess payment. dr prashant kumar BOM bolani ODISHA my sbi a/c no is [protected], mob.no.[protected]
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    Pranab2015
    Jun 11, 2015
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    Address: Bardhaman, West Bengal

    I have paid ESIC contribution an amount of Rs. 10, , 536.00 on 10.06.2015. But this amount debited from my bank a/c without any receipt. So, you are requested to kindly take necessary action for getting the ESIC Payment receipt Challan as early as possible.
    BillDesk customer support has been notified about the posted complaint.
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    Dear sir,
    I have paid ESIC contribution an amount of Rs. 31990 on 16/12-2015. But this amount debited from my bank a/c without any receipt. So, you are requested to kindly take necessary action for getting the ESIC Payment receipt Challan as early as possible.bw
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      S
      Snehasish Char
      from Kolkata, West Bengal
      Jun 11, 2015
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      Address: Purulia, West Bengal

      I had applied for new connection in WBSEDCL, the payment made by Net Banking(Powered By Bill Desk) but the amount was deducted from my account but no payment was made in WBSEDCL. This was happen two times.Till now no refund was made. Date of incident - 05.06.15
      BillDesk customer support has been notified about the posted complaint.
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        Annie basu
        from Gurgaon, Haryana
        Jun 10, 2015
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        Address: New Delhi, Delhi

        I had applied for counselling for gssipu cet code 124. I made the payment and the fees has debited from the account but when i am going for further procedure it is saying to make the payment first. Please rectify as quick as possible or i'll miss the counselling. Details: a/c 029607is debited INR 1008.60 on[protected]:51:35 Info: PUR/Indraprastha Univ_BD/SBIPG/Indraprastha Univ_BD Thanking u
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          Jatin Vrema
          from Mumbai, Maharashtra
          Jun 10, 2015
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          Address: New Delhi, Delhi

          Sir this is to draw your attention that I Jatin Verma who paid Rs 1000 to GGSIPU university through debit card of dena bank owned by Mr. Ashok Verma . the amt. has been debited but the payment wasn't received by the university. The following error was shown Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. I look forward to take action as soon as complaint comes to your attention
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            P
            pushy
            from Delhi, Delhi
            Jun 10, 2015
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            Address: New Delhi, Delhi

            sir, this is to inform you that i have made online payment to Ambedkar university Delhi through SBI debit card on 10 june 2015 .an amount of 185.70 three times to university. but university received only last payment of rs. 185.70 and rest amount of transanction of 185.70 and 185.70 is remained with the billdesk.com. therefore i request you please return my money to my sbi bank account (sb) that happened initialy twice, sector 18 rohini delhi - 89. my cell no. [protected]
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              J
              jijo89
              from Muvattupuzha, Kerala
              Jun 10, 2015
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              Hi, This is to inform you that i made an online payment to mahatma gandhi university kottayam through sbi debit card on 10may 2015. An amount of Rs 1008.6 got debited from my account for SBI atm with tax[protected] . But in mahatma gandhi university kottayam the bill is still showing as unpaid. I did not even get my refunded money back into my bank account. Kindly look into the matter. [protected] jijomon joseph
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                S
                saikiran.12
                from Chirala, Andhra Pradesh
                Jun 8, 2015
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                I HAVE DONE A BSNL ONLINE TRANSACTION AT BILL DESK.THE TRANSACTION HAS FAILED BUT THE MONEY HAS BEEN DEDUCTED.I HAVE LODGED A COMPLAINT AT BSNL THEY ASKED CONTACT NUMBER AND I GAVE MY NUMBER.AFTER AN HOUR I GOT A COMPLAINT FROM BILLDESK THAT THEY REFUND MY MONEY AND ASKED MY DETAILS AFTER THAT I SAW MY A/C STATEMENT AND SHOCKED THAT 11500 HAS DEDUCTED BY ONLINE TRANSACTION AT POS[protected] Head Info Tech_TPSL SBIPG AND POS[protected] VODAFONE-BILLDESK MUMBA. I GOT THE CALL FROM [protected].SO PLEASE CATCH THE CULPRIT.I AM SINCERELY REQUESTING SIR.MY A/C NO.[protected] SBH IFSC:SBHY0020147 MY CONTACT NO. IS [protected].I ALREADY GAVE COMPLAINT AT POLICE STATION. IT IS RELATED TO MY SURVIVAL
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                  U
                  uttam k biswas
                  from Changanacheri, Kerala
                  Jun 6, 2015
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                  Address: Kolkata, West Bengal

                  Dear sir, I have a transaction for CESC bill for the month of April 2015 whose transaction id is PG/DIDS[protected]/Bill desk on dt 05/06/2015 from my acctt no[protected], but no bill payment has been made so far. so it is requested that my said payment may be deposited to my said account Pl. Thanking you
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                    S
                    Shyam Bhowmik
                    from Kolkata, West Bengal
                    Jun 6, 2015
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                    Sir on 5-6-2015 I am login to indigo site for preparing of air ticket but on payment mode through sbi mestero card Rs 4097 debit from my account no [protected] against the ticket vide bill desk pos [protected] by bill desk.Com[protected] but no ticket prepare so far.in this regard also msg received from bill Desk on same day . transection details check by me online banking and found Quoted as under "POS PRCH POS[protected] billdesk . com SBIPG
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                      I
                      IYAPPAN91
                      from Chennai, Tamil Nadu
                      Jun 4, 2015
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                      Address: Chennai, Tamil Nadu

                      I have made Aircel post paid thorugh Bill desk by SBI net bankinjg on 09.05.2015 for Rs.685/=. The amount was debited in my SBI savings account but no bill payment made. Still today the amount was refunded. Kindly take immediate action to refund the amount.The transaction details below noted POS PRCH POS[protected] Billdesk.com_BillPay SBIPG
                      BillDesk customer support has been notified about the posted complaint.
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                      Hi IYAPPAN91,

                      We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.
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                        rahul87
                        from New Delhi, Delhi
                        Jun 3, 2015
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                        Address: Surguja, Chhattisgarh

                        POS PRCH-POS[protected] Billdesk.com SBIPG-POS PRCH-POS. [protected] Billdesk.com SBIPG- these are the details of transaction done by me on 1 june2015. amount of 500rs has been deducted twice but credited only once an same refrence no. is showingin both transaction.
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                          MRV
                          from Bhopal, Madhya Pradesh
                          Jun 3, 2015
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                          Address: Jabalpur, Madhya Pradesh

                          on 1 june 2015 and time was 11:05 am, i recharged my bsnl mobile with rs. 120, but billdesk showed that the transaction was unsuccessful, but soon after that i received notification fir my bank that amount of rs.120 was deducted from my account and the transaction id it showed there was TXT[protected] . kindly refund the amount of rs.120. if you are to solve my problem please contact me . date of incident : 01 june 2015 client number : [protected] e-mail : [protected]@gmail.com
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                            G
                            gpnair
                            from Pune, Maharashtra
                            Jun 1, 2015
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                            Address: Surat, Gujarat

                            A few minutes back I made a payment of Rs. 640[ with service charge 651.40 ]to Gujarat Gas Co Ltd. thro. Bill Desk . by debit card of ICICI Bank. The payment went thro. and I got message from ICICI Bank that the amount is debited from my a/c. But I got a message from BillDesk that because of time out the transaction is not done . I did not get a reciept from Gujarat Gas or from BillDesk. Pls. take corrective action.
                            BillDesk customer support has been notified about the posted complaint.
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                              rakesh591
                              from Kolkata, West Bengal
                              May 29, 2015
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                              Address: East Singhbhum, Jharkhand

                              Sir, I have done transaction for recharge of my bsnl no -[protected] of amount STV Rs 85 on 18 May15 but i did not get recharge. Detail of transaction id -TXE[protected] transtation date & time-18 may 15 (15:59:23) receipt no-[protected].I want to inform you that status of transaction show successful but but balance had not came in my mobile. Thanking you Rakesh Ranjan
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                                V
                                venka23
                                May 28, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                Hi Bill Desk Team, With reference to the above subject, I did not get any confirmation from your portal. The details are as follows: On 28 May 2015 I tried to pay my Annual Premium of Metlife ULIP for Rs.34999 through my ICICI Netbank vide Ref BIL/[protected]/METLIFE PREMIUM/METLIFE dated 28 MAY 2015 but due to some technical failure through your (billdesk) payment gateway after providing 3D secure password it failed. Money got debited from my account but no confirmation has been received yet for successful payment. Please return back my money or provide me the transaction receipt for the same. I have also mailed to [protected]@billdesk.com( Billdesk Support Team). but still I am awaiting for your response. Thanking you in anticipation. Regards, P. Venkata Gopi Mobile No: [protected]
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                                  A
                                  Atanu.Sarkar
                                  from Bengaluru, Karnataka
                                  May 25, 2015
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                                  Address: Kolkata, West Bengal

                                  On 23rd May 2015 I recharged my airtel mobile through billdesk on sbi website easypay. The amount 105.00 has deducted from my sbi bank a/c but did not effected on my mobile. I enquired to airtel they said to contact billdesk, so i contacted Billdesk by phone (kolkata number) they said to send details to their email address. I did the same as said. But no solution has been there. My Ref. No of bank transaction is DSBI[protected]IG0ABNKVP2 on[protected]and my transaction ref. no. send to my mobile is IG0ABNKVP2 for rs. 105.00 23/05/2015 at 11:34:33. Please help. Atanu Sarkar [protected]
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                                    sajal gorai
                                    from Kolkata, West Bengal
                                    May 24, 2015
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                                    Resolved

                                    Address: Chandrapur, Maharashtra

                                    I did a recharge of rs.54 and rs.60 on my aircel number [protected] today aircelonline and payment through sbionline.Balance deducted from my account but recharge is not successful.Ref No.DSBI[protected]IG0ABROSZ2 and DSBI[protected]IG0ABRPFS3. Refund the amount as soon as possible
                                    Apr 12, 2017
                                    Complaint marked as Resolved 
                                    problem solved
                                    BillDesk customer support has been notified about the posted complaint.
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                                    Hi sajal gorai

                                    Thank you for reaching us at Social Care.

                                    We have forwarded your complaint to the concerned department

                                    and we will get back to you shortly with further updates.

                                    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

                                    this matter.

                                    We assure you a quic k resolution and the best of services at all times.

                                    Thanks & Regards

                                    Customer Service Officer | Social CareTeam

                                    Email us @[protected]@aircel.co.in
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                                      Sidsidy
                                      from Pune, Maharashtra
                                      May 24, 2015
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                                      Address: Pune, Maharashtra

                                      This is regarding the payment I was making for online dominos through PAYTM WALLET. The transaction failed in between but Rs 135 was deducted from the PAYTM WALLET. The details of the transaction are below: BILLDESK Order #DPT[protected] Paytm Cash Txn ID 1E79D73ED71439EA Please resolve my issue at the earliest. Regards, Siddharth Kashyap Mob No. [protected] email: [protected]@gmail.com
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                                        kld
                                        from Mumbai, Maharashtra
                                        May 23, 2015
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                                        Address: Nagpur, Maharashtra

                                        I was trying to book air tickets for Indigo airlines on 21 May 15 at 1740 h. Payment of Rs. 8364/- was debited to my a/c vide Billdesk.com txn#[protected] whereas the transaction was failed and and no PNR was generated as confirmed by the airlines. Kindly do the needful to credit back said amount to my a/c at earliest. My contact No. is [protected] & email ID is [protected]@yahoo.co.in.
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