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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5422

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656

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4766

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BillDesk reviews & complaints page 242

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Address: Mandya, Karnataka

I made online fee payment for net exam registration of Rs.302/- through my bank of india Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.but exam registration failed.So what should I do now? .please reply me at my e-mail mentioned below. anushreya.[protected]@gmail.com with regards Anushree R

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Address: Bhadrak, Odisha

dear sir, ihave sumited my application fees worth about rs 450/- to dtet, odissha thorough canara bank debitcard.due to link faliur the the receipt has not been generated .now dtet sayaing that there is no payment in their account.but the amount is diducted from my account.my application no. is 204006 and name is manas kumar nayakuy

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Address: Pune, Maharashtra

i booked bus ticked from MSRTC on 14 MAY 2015, payment had been deducted from bank account but transaction not completed on MSRTC . Payment details rs - 232.37 on POS 00005078, biildesk.com_billpay IN txn#[protected]. i request to you refund as soon as possible.

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Address: Kolkata, West Bengal

Hi, I need to inform you that while making net banking payment for property tax at KMC portal, the transaction was unsuccessful but the amount had already been deducted from my bank account. I request you to check this error and solve the issue. Date of transaction: 13/05/2015 - Wednesday, at around 05:36 PM Bank: SBI (via net banking) Transaction REF NO: IG0AAEAKB8 Amount: RS. 13913.62 Please look into this matter. Regards

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D

duely.r

from Kolkata, West Bengal

May 15, 2015

Hi, I need to inform you that while making net banking payment for property tax at KMC portal, the transaction was unsuccessful but the amount had been deducted from my bank account. I request you to check this error and solve the issue. Date of transaction: 13/05/2015 - Wednesday, at 11:08 a.m. IST Bank: SBI (via net banking) Transaction REF NO: IG0AADOLD5 Amount: RS. 3013.62 Rs. KOLMCORP_REF is DSBI[protected]. It says Status successful. But money is not paid in KMC, KMC website said that e payment is unsuccessful. Please look into this matter.
Scan copies attached.
Regards
Arijit Chowdhury
and
Duely Chowdhury

A

arnab7889

from Jaipur, Rajasthan

Jun 1, 2015

Same thing happened with me. Has anyone got resolution to it.

J

julfikar

from Kolkata, West Bengal

May 27, 2016

debited ammount

west bengal staff selection commission form fill up .amount debited 225 but message shows failed transaction..what do i do ..plz help.. POS - [protected] BILL PAY TXN NO[protected]

M

manishsingh5678

from Mumbai, Maharashtra

Jun 10, 2016

failed transaction

my transaction was failed during form summission og ibps so kindely resund my ammount thanks regards manish [protected]

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Address: Mumbai City, Maharashtra

I paid axis bank credit card payment for card xxxxxx6071 for amount rs 9408.45 through Sbi online on 08 May 15 transaction ref no of sbi ref no IG00ZOQSL4 time 20:26:56. The amount is yet be reflected in axis bank account even on 11 May 2015 at 15:38:00. Request reconcile

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Sir I tried to pay bsnl landline Bill on dated.11/05/2015 though it's portal opting billdesk service using my sbi atm, the amount of rs.1724 was deducted as per msg received on mob.no. from sbi.but the bill was not paid yet. Please refund my amount. Relevant details are as under . Message received as under. Thank you for using your SBI Debit Card 622XX0482 for a purchase worth Rs1724 on POS [protected] at Billdesk.com_BillPay txn#[protected]. Mob. No. [protected]. Name sharwan kumar Address fartia chowk loharu-127201(HR.)

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Address: Mumbai City, Maharashtra

I had made Mtnl landline bill payment thru BillDesk. I had done thru Internet Banking. Since it did not provide a receipt I thought the transaction was unsuccessful. Hence I tried two more times. When I opened my bank a/c I could see an amount of Rs.731/- being deducted thrice on 30/04/2015. For one I later got a receipt acknowledging my payment. But the rest is yet to be recovered. Even after waiting for 5 days nothing is to my avail. Kindly guide me what to do? Regards, Seema Mohandas

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Address: Pune, Maharashtra

I recharged from India Ideas bill desk - corporation bank to my videophone no [protected] with Rs. 50 and Rs 375 . amount was debited from bank account but both recharge not sucess . I want my recharge immidiately Transcation Detail 1 Transaction Date 9 May 2015 OTC : DCRP[protected] CORPORATION BANK Account Number - SB01001782 Mobile Number [protected] Service Provider videophone Payment Amount (INR) 50.00 Transcation Detail 2 Transaction Date 9 May 2015 OTC : DCRP[protected] CORPORATION BANK Account Number - SB01001782 Mobile Number [protected] Service Provider videophone Payment Amount (INR) 375.00

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Address: Mysore, Karnataka

Dear Sir / Madam, I purchased a saree from M/s. Cotton Fab Exhibition (Silk India Expo, Lucknow) held at Mysore (Karnataka) on 11th April 2015 by swiping SBM debit card amount of Rs. 1, 600/- & received an sms of debiting the amount, but the transaction had been FAILED. Till date the amount hadn't been reveresed to my account. Please look into this & do the needful. Regards, S. Achuthananda + 91 [protected]

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Address: New Delhi, Delhi

this is to inform you that a transaction has taken place in which the amount is deducted from the account but the service has not been rendered. following are the details.. mobile number- [protected] paid to- vodafone via billdesk transaction id[protected] date of recharge-6th may 2015 time-12:10 pm amount - rs 250

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Hi Support, My name is Shekhar Raut, I was doing transaction from http://mahadiscom.in, so while doing transaction I received following url and transaction won't get proceed and I faced error page. Error: https://www.billdesk.com/pgidsk/servlet/PGIKtkHandler?msg=0502|[protected]|OSMSE...⇄ But money from my Kotak account has been deducted. Ref code PG-[protected].

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Address: Pune, Maharashtra

Hi Support, My name is Shekhar Raut, I was doing transaction from http://mahadiscom.in, so while doing transaction I received following url and transaction won't get proceed and I faced error page. Error: https://www.billdesk.com/pgidsk/servlet/PGIKtkHandler?msg=0502|[protected]|OSMSE...⇄ But money from my Kotak account has been deducted. Ref code PG-[protected]. you can see attached screenshot for the more info. Please process my refund

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Address: Pune, Maharashtra

Hi Support, My name is Shekhar Raut, I was doing transaction from http://mahadiscom.in, so while doing transaction I received following url and transaction won't get proceed and I faced error page. Error: https://www.billdesk.com/pgidsk/servlet/PGIKtkHandler?msg=0502|[protected]|OSMSE...⇄ But money from my Kotak account has been deducted. Ref code PG-[protected]. For Ref you can see the attachment Please process my refund.

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Address: Mumbai City, Maharashtra

Dear Sir I have paid Rs 12166/- premium by Online payment site of online.newindia.co.in which directed to bill desk for payment. I was making payment using my mobile, by net banking through ICICI bank. Amount was deducted by bank with reference no [protected], ICICI Bank time 2:30 pm 4/5/2015 I wrote email to [protected]@billdesk.com and called to bill desk, but till time I havn't received any response. I am awaiting response since due date for payment is 7th May 2015 Bill desk to immediately respond. My mobile is [protected]

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May 05, 2015

Updated by sanjaysoni30 nil

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Address: Vadodara, Gujarat

sir / mam on the date of[protected] i have to purchase on line from ebay site but due to some technical problem ebay not received payment and in my sb account it will be debited but still it was not credited to my account so what going on from your side pl. let me tell you. my e banking transaction details is : 32429694/BBBR[protected]/BILLD pl call back about this issue my cel no. is +91 [protected]

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Address: Bangalore, Karnataka

Hi This is Hari krishna I have made HSBC credit card payment of Rs.4, 333.24 through BillDesk. The payment mode was through ICICI net banking. 4, 333.24 rupees were debited from my account but at the end of the transaction, it said "unsuccessfull". Neither the paid amount is reflecting in my credit card account nor the amount has been credited back to my HDFC account. Please help...

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May 02, 2015

Updated by yourskrishna999 Hi This is Hari krishna I have made HSBC credit card payment of Rs.4, 333.24 through BillDesk. The payment mode was through ICICI net banking. 4, 333.24 rupees were debited from my account but at the end of the transaction, it said "unsuccessfull". Neither the paid amount is reflecting in my credit card account nor the amount has been credited back to my ICICI account. Please do help me...

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Address: Hyderabad, Andhra Pradesh

I have made axis card credit card payment of Rs.19, 662 through BillDesk. The payment mode was through HDFC net banking. 19, 662 rupees were debited from my account but at the end of the transaction, it said "unsuccessfull". Neither the paid amount is reflecting in my credit card account nor the amount has been credited back to my HDFC account. Please help.

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Likitha Thota

from Hyderabad, Telangana

May 5, 2015

Can I know if any action/update has been taken careof regarding this complaint. My money hasn't been refunded. Nor was the credit card payment made.

Thanks in advance.

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Address: Jaipur, Rajasthan

On 28-April-2015 I tried to donate Rs.500 for Nepal Relief from Prime Minister's National Relief Fund Website (https://pmnrf.gov.in/payform.php) but due to some technical failure through your (billdesk) payment gateway after providing 3D secure password it failed. Money got debited from my account but no confirmation has been received yet for successful payment for prime minister's fund. Please return my money back. I have also mailed to [protected]@billdesk.com( Billdesk Support Team) and [protected]@gov.in( Prime Minister's National Relief Fund Team), but no response has been send from their side yet. Please look into this regard. Also please find attached the relevant documents. Transaction No. -[protected] Regards, Aashish

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Karan Thapa

from Mumbai, Maharashtra

May 12, 2015

did you receive any update, i also tried credit card option but did not complete the payment as PMNRF website says donation only accepted via netbanking no debit or credit card option, hence you did not receive any confirmation . Once its resolved please reply . thanks

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Address: Kolkata, West Bengal

This has reference to payment made on 01.05.2015 to Aircel Monthly bill payment an amount of Rs 577/- through SBI debit Card but the same was not credited to Aircel . The Aircel website still shows an outstanding of the aforesaid Amount. Txn#[protected] dated 01.05.2015 time - 14.50 hrs seeking earliest reply

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Aircel Customer Care

from Mumbai, Maharashtra

May 2, 2015

Hi Rastogi.

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you

Aircel Customer Care

from Mumbai, Maharashtra

May 13, 2015

Dear Nitiesh

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

B

balajibds

from Noida, Uttar Pradesh

May 24, 2016

eBay transaction regarding

Reference number from bank statement is BINB[protected] But i had not received any order confirmation from eBay. I want to know whether my money 3999 Reaches ebay or not?? orelse how and when can use get my money back?

J

Jai Kumar Sen

from Rawatbhata, Rajasthan

Jun 13, 2016

Fraud Transaction

Fraud Transaction [protected] Rs. [protected] Rs.

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Address: Mumbai City, Maharashtra

I have made online payment through BILLDESK to Reliance Energy of Rs.1200 using my Debit Card of Canara Bank. However I have not received any Receipt for the said transaction, though the amont is debited to my Bank account (As per SMS received for the said transaction)

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