BillDesk Complaints & Reviews

The biggest mistake i made was to pay through bill desk. I tried to book a ticket on spicejet at AROUND 11 AM, and after all the necessary formalities on the website was diverted to the bill desk website for payment . After making the payment my bank showed payment confirmed. Immediately an error came on the screen and showed bill desk error. The amount was debited from my bank account but not credited to Spice Jet. After half an hour I logged on to Spice jet and it showed hold cancelled and payment was showing empty. I called bill desk and got no help from the Kolkata customer care . All they said was wait 48 hours and e-mail on [protected]@billdesk.com. I e-mailed immediately and only got a response after 24 hours stating that they are checking with the vendor and will revert. It has now been over 55 hours. No reply has come since then. I just called up the Billdesk helpline on 40035101 and was told rudely that it is not their problem that such a thing has happened. They said it takes 48 working hours, in effect 8 hours a day * 6 days, thus telling me that i could only expect a reply 7-8 days after the problem. In the meanwhile no payment has been returned to my account. I asked the man who picked up for his name, and he refused bluntly stating that it was against company policy. And then he said you have to wait and hung up.

Hi, This is to inform you that i made an online payment to Kolkata Municipal Corporation through debit card on 19th May 2015. An amount of Rs 1276.63 got debited from my account for SBIPG at KMC_BD on[protected]:23 :44. But in Kolkata Municipal Corporation the bill is still showing as unpaid. I did not even get my refunded money back into my bank account. Kindly look into the matter. Thanks Pankaj Singh Kolkata (+[protected]

Dear sir/madam, This is to inform you that I had done internet banking through vijaya bank services and a considerable amount Rs.11117/- was deducted on 18/05/2015 from my account .But the connection from flipkart site was disconnected and I did not receive any payment conformation.I would like to inform you that I am not getting any email from flipkart and could not connect to them. Please look into my matter and arrange for my refund of Rs.11117/- to my account A/C no:[protected] at the earliest. I shall be glad to have your early response in this matter. Reference no:6113193 Payment gateway no:BVJB[protected] Remarks: Transfer to A/C:[protected] Thanks & regards.. Please reply me as soon as possible..

My landline telephone number[protected] for which i paid Rs 694 towards monthly bill on[protected] through online .The transaction no was given as TX [protected].During the process of payment online by Andhra Bank debit card the amount Rs 694 has been transfered from my account but did not receive any statement of receipt from the other side.I do not know where the amount has gone.I request you to do the needful.

dear sir, today i made a bill payment for my vodafone bill for my mobile no [protected] for rs450.amount has been debited from my account but response was transaction unsuccessful due error.pls advise if my vodafone account will be credited to my account.

Dear Sir transaction failed on 9/5/2015 transaction through icici bank net banking transaction id no DICI[protected] transaction amount 3965 transaction to uttar pardesh vahan sewa tax department tran ref no uttar pardesh vahan sewa tax department thru net banking ref CP[protected]/5/2015/ 1:00 am sir so far i have not received the above amount as soon as possible name govind singh Email ID - [protected]@gmail.com contact no - [protected]

pl confirm whether you have paid rs 3901.2 mmy electricity bill. your txn no[protected]. Pl let me know your services ree to use without problem so that i can use services for all payments including the tel bill and other payments Pl issue a permanent ID, so that i need furnish all the details frequently

Hi, I am a resident of zirakpur. I have made an online electricity bill payment using ICICI netbanking on 14 may 15. Payment was successfull but bill desk could not redirect me to pspcl main website. And no transaction was generated. Amount deducted from source (ICICI bank ). I have enquired from ICICI BANK customer care, they said payment is done from our end.. Check with Bill desk. I have also lodged a complaint at pspcl website and complaint ID is 160922. Payment amount is Rs.1680. Kindly resolve it at earliest. Thanks

I had paid my bsnl Wi-Max bill for May 2015, vide my debit card on 16/5/15 through Billdesk, but not reflected in bsnl portal. My account has been debited for the bill amount of Rs.803/- and I got the message also in my mobile (POS 00005078 at Billdesk.com_BillPay IN txn#[protected] Kindly help to rectify and the bill amount may be credited . BSNL transaction ID. TXW[protected], dt 16/5/15, INVOICE No.[protected] Thank You Ramachandran N Wi-Max : LB10006968

We ( Accurate Graphics P Ltd ) have made payment Of ESIC On 13/05/2015 of Rs 16305/= wherein amount debited from our account o[censored]nion Bank of India but not received by ESIC Bank-Union Bank of India Branch-Vikhroli (W ) A/C No-[protected] IFSC Code-UBIN0531961 BILLDESK PAYMENT/34926323/ dt 13/5/2015 request to do the needful at an earliest Ramesh [protected]@rediffmail.com

Dear Sir, I, Surekha Arora resident of Zirakpur, want to say that I have done online electricity bill payment through ICICI netbanking and my amount has been deducted but I have not received a receipt. So please solve this issue as soon as possible.

transaction failed on[protected] transaction through INDIAN BANK NETBANKING transaction id no BILLDESK-DINB[protected] transaction amount Rs 12890/- transaction to FLIPKART Bank tran.ref. no FLIPKART/thru Net Banking-ref[protected]/05/2015 09.56 sir so far i have not received the above amount, please refund the amount as soon as possible N S SURESH BABU, Email id ; [protected]@yahoo.com contact no [protected]

I have made a online LIC premium payment through your bill desk gateway on 20th March 2015 for the policy no.[protected] of Rs. 9200.87/-( Premium 9187+Convenience Charge 12+ Service tax 1.48). My OBC bank account has been debited on the same day but the LIC premium payment receipt not generated. I registered the complain to the LIC and according to them they have not received any payment till date. So requested you to look in to the matter where the amount gone. Further details as below. OBC Bank Transaction Description : -PRCR/00010008/[protected]/[protected] LIC Transaction ID: 15132675 I am approaching the billdesk email id [protected]@billdesk.com from 29th April 2014 but getting no proper response. One of the worst service provider...

I have paid ESIC Payment on 15.05.2015 through Andhra Bank Net Banking an amount of Rs. 1, 666/-. Transaction ID is S80286809 Transaction Date - 15/05/2015. Transaction Description - IB/INDIA/MOPSESIC/DADB[protected]. But ESIC not received the payment as stated above. So, I request you to refund this amount into my Savings Bank A/c. Bank A/c No - [protected], Andhra Bank, Branch - Hemsheela Model School, IFSC Code - ANDB0001518, MICR Code...

I made online fee payment for net exam registration of Rs.302/- through my bank of india Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.but exam registration failed.So what should I do now? .please reply me at my e-mail mentioned below. anushreya.[protected]@gmail.com with regards Anushree R

dear sir, ihave sumited my application fees worth about rs 450/- to dtet, odissha thorough canara bank debitcard.due to link faliur the the receipt has not been generated .now dtet sayaing that there is no payment in their account.but the amount is diducted from my account.my application no. is 204006 and name is manas kumar nayakuy

i booked bus ticked from MSRTC on 14 MAY 2015, payment had been deducted from bank account but transaction not completed on MSRTC . Payment details rs - 232.37 on POS 00005078, biildesk.com_billpay IN txn#[protected]. i request to you refund as soon as possible.

Hi, I need to inform you that while making net banking payment for property tax at KMC portal, the transaction was unsuccessful but the amount had already been deducted from my bank account. I request you to check this error and solve the issue. Date of transaction: 13/05/2015 - Wednesday, at around 05:36 PM Bank: SBI (via net banking) Transaction REF NO: IG0AAEAKB8 Amount: RS. 13913.62 Please look into this matter. Regards

I paid axis bank credit card payment for card xxxxxx6071 for amount rs 9408.45 through Sbi online on 08 May 15 transaction ref no of sbi ref no IG00ZOQSL4 time 20:26:56. The amount is yet be reflected in axis bank account even on 11 May 2015 at 15:38:00. Request reconcile

Sir I tried to pay bsnl landline Bill on dated.11/05/2015 though it's portal opting billdesk service using my sbi atm, the amount of rs.1724 was deducted as per msg received on mob.no. from sbi.but the bill was not paid yet. Please refund my amount. Relevant details are as under . Message received as under. Thank you for using your SBI Debit Card 622XX0482 for a purchase worth Rs1724 on POS [protected] at Billdesk.com_BillPay txn#[protected]. Mob. No. [protected]. Name sharwan kumar Address fartia chowk loharu-127201(HR.)