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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 241

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S
Sidsidy
from Pune, Maharashtra
May 24, 2015
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Address: Pune, Maharashtra

This is regarding the payment I was making for online dominos through PAYTM WALLET. The transaction failed in between but Rs 135 was deducted from the PAYTM WALLET. The details of the transaction are below: BILLDESK Order #DPT[protected] Paytm Cash Txn ID 1E79D73ED71439EA Please resolve my issue at the earliest. Regards, Siddharth Kashyap Mob No. [protected] email: [protected]@gmail.com
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    kld
    from Mumbai, Maharashtra
    May 23, 2015
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    Address: Nagpur, Maharashtra

    I was trying to book air tickets for Indigo airlines on 21 May 15 at 1740 h. Payment of Rs. 8364/- was debited to my a/c vide Billdesk.com txn#[protected] whereas the transaction was failed and and no PNR was generated as confirmed by the airlines. Kindly do the needful to credit back said amount to my a/c at earliest. My contact No. is [protected] & email ID is [protected]@yahoo.co.in.
    BillDesk customer support has been notified about the posted complaint.
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      palakjn
      from Indore, Madhya Pradesh
      May 23, 2015
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      Address: Raipur, Chhattisgarh

      I have paid my hdfc credit card bill of rs 16100 today(23rd may 2015) .transaction failed but the amount has been deducted. Please refund urgently. 24th may is the last day of my bill date, and i am unable to receive any update or refund from your end.my email id [protected]@yahoo.com
      BillDesk customer support has been notified about the posted complaint.
      Please call on [protected]
      I got a call from this number +[protected] .is it ur registered helpline number??
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        T
        tavera
        from Noida, Uttar Pradesh
        May 23, 2015
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        Address: New Delhi, Delhi

        dear sir - transaction failed on 9/5/2015/ transaction through icici bank nat banking transaction id no -DICI[protected] transaction amount 3965 transaction to uttar pardesh vahan sewa tax department tran. ref no - uttar pardesh vahan sewa tax department thru net banking ref - CP[protected]/5/2015/ 1;00am sir so far i have not received the above amount please refund the amount as soon as possible. Govind Singh e mail id - [protected]@gmail.com - contact no- [protected]
        BillDesk customer support has been notified about the posted complaint.
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          bsnraju
          from Hyderabad, Telangana
          May 22, 2015
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          Address: Visakhapatnam, Andhra Pradesh

          I had paid by bsnl land line bill vide by SBI debit card trough bill desk. but not reflected in bsnl portal.My account has been debited for the bill amount Rs.1375/- and I got the message in my mobile ( POS[protected] at billdesk.com bill pay txn#[protected].Kindly help to rectify bill amount may be credited.
          BillDesk customer support has been notified about the posted complaint.
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            J
            Jaikumar.M1977
            from Irinjalakuda, Kerala
            May 21, 2015
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            Address: Chennai, Tamil Nadu

            I wish to inform that i made online payment to BSNL broad band payment ( Tel. No.[protected] for Rs. 1010/- through HDFC bank debit card. The amount has been debited from my account but not credited to the BSNL payment. due to error message after transaction. kindly look in to that, and please refund the amount back to my HDFC account My mobile no. is [protected] - Chennai.
            BillDesk customer support has been notified about the posted complaint.
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              S
              sanidhyaj
              from Kolkata, West Bengal
              May 21, 2015
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              Address: Kolkata, West Bengal

              The biggest mistake i made was to pay through bill desk. I tried to book a ticket on spicejet at AROUND 11 AM, and after all the necessary formalities on the website was diverted to the bill desk website for payment . After making the payment my bank showed payment confirmed. Immediately an error came on the screen and showed bill desk error. The amount was debited from my bank account but not credited to Spice Jet. After half an hour I logged on to Spice jet and it showed hold cancelled and payment was showing empty. I called bill desk and got no help from the Kolkata customer care . All they said was wait 48 hours and e-mail on [protected]@billdesk.com. I e-mailed immediately and only got a response after 24 hours stating that they are checking with the vendor and will revert. It has now been over 55 hours. No reply has come since then. I just called up the Billdesk helpline on 40035101 and was told rudely that it is not their problem that such a thing has happened. They said it takes 48 working hours, in effect 8 hours a day * 6 days, thus telling me that i could only expect a reply 7-8 days after the problem. In the meanwhile no payment has been returned to my account. I asked the man who picked up for his name, and he refused bluntly stating that it was against company policy. And then he said you have to wait and hung up.
              BillDesk customer support has been notified about the posted complaint.
              [protected]@gmail.com
              [protected]

              citi credit card payment

              my citibank credit card no [protected] i have online payment[protected] time 8.45pm my bank account Rs.5000 amount cut. but not received knowlegement. pls send receipt. or my revers amount
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                pankajs_15
                from Pune, Maharashtra
                May 21, 2015
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                Address: Kolkata, West Bengal

                Hi, This is to inform you that i made an online payment to Kolkata Municipal Corporation through debit card on 19th May 2015. An amount of Rs 1276.63 got debited from my account for SBIPG at KMC_BD on[protected]:23 :44. But in Kolkata Municipal Corporation the bill is still showing as unpaid. I did not even get my refunded money back into my bank account. Kindly look into the matter. Thanks Pankaj Singh Kolkata (+[protected]
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                  S
                  shital satpute
                  from Mumbai, Maharashtra
                  May 20, 2015
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                  Address: Mumbai City, Maharashtra

                  Dear sir/madam, This is to inform you that I had done internet banking through vijaya bank services and a considerable amount Rs.11117/- was deducted on 18/05/2015 from my account .But the connection from flipkart site was disconnected and I did not receive any payment conformation.I would like to inform you that I am not getting any email from flipkart and could not connect to them. Please look into my matter and arrange for my refund of Rs.11117/- to my account A/C no:[protected] at the earliest. I shall be glad to have your early response in this matter. Reference no:6113193 Payment gateway no:BVJB[protected] Remarks: Transfer to A/C:[protected] Thanks & regards.. Please reply me as soon as possible..
                  BillDesk customer support has been notified about the posted complaint.
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                    kramamohanrao
                    from Tekkali, Andhra Pradesh
                    May 20, 2015
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                    Address: Vizianagaram, Andhra Pradesh

                    My landline telephone number[protected] for which i paid Rs 694 towards monthly bill on[protected] through online .The transaction no was given as TX [protected].During the process of payment online by Andhra Bank debit card the amount Rs 694 has been transfered from my account but did not receive any statement of receipt from the other side.I do not know where the amount has gone.I request you to do the needful.
                    BillDesk customer support has been notified about the posted complaint.
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                      Nimesh20
                      from Mumbai, Maharashtra
                      May 19, 2015
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                      Address: Vadodara, Gujarat

                      dear sir, today i made a bill payment for my vodafone bill for my mobile no [protected] for rs450.amount has been debited from my account but response was transaction unsuccessful due error.pls advise if my vodafone account will be credited to my account.
                      BillDesk customer support has been notified about the posted complaint.
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                        T
                        tavera
                        from Noida, Uttar Pradesh
                        May 18, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir transaction failed on 9/5/2015 transaction through icici bank net banking transaction id no DICI[protected] transaction amount 3965 transaction to uttar pardesh vahan sewa tax department tran ref no uttar pardesh vahan sewa tax department thru net banking ref CP[protected]/5/2015/ 1:00 am sir so far i have not received the above amount as soon as possible name govind singh Email ID - [protected]@gmail.com contact no - [protected]
                        BillDesk customer support has been notified about the posted complaint.
                        May 22, 2016
                        Vikram Banoth's response
                        The amount was deducted on[protected]
                        dear sir - transaction faild on 9/5/2015/ transaction through icicibank net banking transaction id no- DICI [protected] transaction amount 3960 transaction to uttar pardesh vahan sewa tax department tran ref no- uttar pardesh vahan sewa tax department thru net banking ref-CP19021833 /9/5/2015/ time 1;00 am sir so far i have not received the above amount please refund the amount as soon as possible . ... govindsingh ...mail id...[protected]@gmail.com
                        Dear Mr. Singh,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team

                        Dedcution of amount and reversal

                        Multiple payments was done for online application in tspsc three times from my SBH Debit card. I did not get messages that transactions were successful but the money is deducted two times and in that three times one message had got successfu.The amount of reversal is 406 rupees. please credit to my account as soon as possible...

                        I have made payment but order was not made

                        I have pay Rs. 200 through paytm wallet but my money was deducted & order was not made through ebay .Paytm Transaction id is [protected].
                        Product Name:SAMSUNG 32GB MicroSD SDHC TF Memory Card 48MB/s Class 10 For tab Camera Mobiles
                        I want my money back.

                        not credit money in my account

                        Dear sir. last 28/01/2014 on date . My mobile recharge do not successful .but Rs 50 rupees debited on my bank account . My aircel number is [protected]. bill desk do not return money back in my account .

                        online payment

                        i will recharge online bsnl rs 155 payment cut but recharge not theare

                        unsuccessful recharge

                        I was trying to BSNL mobile.no.[protected] recharge through my UBI debit card on 23/12/2014, I got the message from bank that rs.300 is debited from my account but recharge is unsuccessful.please refund my amount as soon as...
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                          Gunesh Musti
                          from Delhi, Delhi
                          May 18, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          pl confirm whether you have paid rs 3901.2 mmy electricity bill. your txn no[protected]. Pl let me know your services ree to use without problem so that i can use services for all payments including the tel bill and other payments Pl issue a permanent ID, so that i need furnish all the details frequently
                          BillDesk customer support has been notified about the posted complaint.
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                            Kulbir Patial
                            from Basi, Punjab
                            May 16, 2015
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                            Address: Mohali, Punjab

                            Hi, I am a resident of zirakpur. I have made an online electricity bill payment using ICICI netbanking on 14 may 15. Payment was successfull but bill desk could not redirect me to pspcl main website. And no transaction was generated. Amount deducted from source (ICICI bank ). I have enquired from ICICI BANK customer care, they said payment is done from our end.. Check with Bill desk. I have also lodged a complaint at pspcl website and complaint ID is 160922. Payment amount is Rs.1680. Kindly resolve it at earliest. Thanks
                            BillDesk customer support has been notified about the posted complaint.
                            Please resolve it..
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                              R
                              Rama Chandran N
                              from Delhi, Delhi
                              May 16, 2015
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                              Address: Thiruvananthapuram, Kerala

                              I had paid my bsnl Wi-Max bill for May 2015, vide my debit card on 16/5/15 through Billdesk, but not reflected in bsnl portal. My account has been debited for the bill amount of Rs.803/- and I got the message also in my mobile (POS 00005078 at Billdesk.com_BillPay IN txn#[protected] Kindly help to rectify and the bill amount may be credited . BSNL transaction ID. TXW[protected], dt 16/5/15, INVOICE No.[protected] Thank You Ramachandran N Wi-Max : LB10006968
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                                R
                                Ramesh53
                                from Mumbai, Maharashtra
                                May 16, 2015
                                Resolved
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                                Resolved

                                We ( Accurate Graphics P Ltd ) have made payment Of ESIC On 13/05/2015 of Rs 16305/= wherein amount debited from our account o[censored]nion Bank of India but not received by ESIC Bank-Union Bank of India Branch-Vikhroli (W ) A/C No-[protected] IFSC Code-UBIN0531961 BILLDESK PAYMENT/34926323/ dt 13/5/2015 request to do the needful at an earliest Ramesh [protected]@rediffmail.com
                                Complaint marked as Resolved 
                                Next day I have check my bank account & found full amount credited Thanks to Indian Consumer Complaints Forum & BILLDESK for taking immediate action Ramesh
                                BillDesk customer support has been notified about the posted complaint.
                                We ( V SURENDER ) have made payment Of ESIC
                                On 20/07/2015 of Rs 8072/= wherein amount debited from
                                our account o[censored]nion Bank of India but not received by ESIC
                                Bank-Union Bank of India
                                Branch-SHAHAD
                                A/C No-[protected]
                                IFSC Code-UBIN0532070
                                BILLDESK PAYMENT/37085009/ dt 20/07/2015
                                request to do the needful at an earliest
                                girish
                                Email- [protected]@yahoo.com
                                We ( V SURENDER ) have made payment Of ESIC
                                On 20/07/2015 of Rs 8072/= wherein amount debited from
                                our account o[censored]nion Bank of India but not received by ESIC
                                Bank-Union Bank of India
                                Branch-SHAHAD
                                A/C No-[protected]
                                IFSC Code-UBIN0532070
                                BILLDESK PAYMENT/37085009/ dt 20/07/2015
                                request to do the needful at an earliest
                                girish
                                Email- [protected]@yahoo.com
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                                  S
                                  surekha33
                                  from Jalandhar, Punjab
                                  May 15, 2015
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                                  Address: Mohali, Punjab

                                  Dear Sir, I, Surekha Arora resident of Zirakpur, want to say that I have done online electricity bill payment through ICICI netbanking and my amount has been deducted but I have not received a receipt. So please solve this issue as soon as possible.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    nssbabu
                                    from Chilakalurupet, Andhra Pradesh
                                    May 15, 2015
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                                    transaction failed on[protected] transaction through INDIAN BANK NETBANKING transaction id no BILLDESK-DINB[protected] transaction amount Rs 12890/- transaction to FLIPKART Bank tran.ref. no FLIPKART/thru Net Banking-ref[protected]/05/2015 09.56 sir so far i have not received the above amount, please refund the amount as soon as possible N S SURESH BABU, Email id ; [protected]@yahoo.com contact no [protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      Govind Dutt Tiwari
                                      May 15, 2015
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                                      Address: New Delhi, Delhi

                                      I have made a online LIC premium payment through your bill desk gateway on 20th March 2015 for the policy no.[protected] of Rs. 9200.87/-( Premium 9187+Convenience Charge 12+ Service tax 1.48). My OBC bank account has been debited on the same day but the LIC premium payment receipt not generated. I registered the complain to the LIC and according to them they have not received any payment till date. So requested you to look in to the matter where the amount gone. Further details as below. OBC Bank Transaction Description : -PRCR/00010008/[protected]/[protected] LIC Transaction ID: 15132675 I am approaching the billdesk email id [protected]@billdesk.com from 29th April 2014 but getting no proper response. One of the worst service provider...
                                      BillDesk customer support has been notified about the posted complaint.
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                                        Pranab2015
                                        May 15, 2015
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                                        ESIC Payment deducted but not received e challan

                                        Address: Bardhaman, West Bengal

                                        I have paid ESIC Payment on 15.05.2015 through Andhra Bank Net Banking an amount of Rs. 1, 666/-. Transaction ID is S80286809 Transaction Date - 15/05/2015. Transaction Description - IB/INDIA/MOPSESIC/DADB[protected]. But ESIC not received the payment as stated above. So, I request you to refund this amount into my Savings Bank A/c. Bank A/c No - [protected], Andhra Bank, Branch - Hemsheela Model School, IFSC Code - ANDB0001518, MICR Code...
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