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Binomo Complaints & Reviews

4.9
Updated: Oct 31, 2025
Complaints 367
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356
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Binomo reviews & complaints page 12

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M
Maria 5256
May 31, 2023
Jun 1, 2023
This thread was updated on Jun 1, 2023
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I'm concerned about the status of my Binomo account, which has been blocked for a week now. It's puzzling as I'm still determining the reasons behind this sudden blockage. Moreover, I haven't received any communication from the Binomo team regarding a resolution or instructions for withdrawing my funds.
Jun 3, 2023
Complaint marked as Resolved 
Verified Support
Jun 01, 2023
Binomo Customer Care's response
Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!
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    Rafya zain
    May 31, 2023
    Jun 1, 2023
    This thread was updated on Jun 1, 2023
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    Address: dolphin corp LLC, euro house, Richmond Hill Road, Kingstown, St, Vincent and the grenadines
    Website: binomo.com

    Date of incident is on 30.5.2023,
    I Have Been Using Binomo And Quotex Trading App For Past 6 Months &I Do Have Like 4 Acc In Binomo And I Got Some Amount Of Profits Bt Trading In These Apps. Last I Opened A New Binomo Account Through One Of The Traders Affliate Link And I Even Deposited 10k Amount Through Paytm And I Wanted To Withdraw My Amount, & When I Placed Withdrawal They Were Constantly Rejecting It And Asked For Acc Verification &I Submitted My Adhar Proof Finally My Acc Got Verified And Again I Placed Withdrawal Again It Got Rejected And I Got A Mail Stating My Account Is Under Security Check And Withdrawal Is Unavailable At The Moment After Me Sending Them N Number Of Mails After 2 Working Days Thats Today I Got A Mail From Them Stating My Account Is Blocked Under Clients Aggreemt And It Cant Be Unblocked. Now My Money Is Stuck Into My Account. I Coulnt Login Into My Account As It Says My Acc Is Inactive. People Are Getting Fooled By Such Type Of Scams And Im Being One Victim Here. Im Enclosing All The Proofs Right From Deposit Thru Paytm And My Binomo Acc Infor And The Mails And Everything.I Need Justice. I Was Being Genuine And I Donno What On Earth Made Them To Put My Acc Blocked And They Even Saying They Cant Refund My Money Back. Its My Hard Earned Money Guys . Kindly Help Me Through This And Make Binomo Pay Double Of My Deposit Please.Escalate My Issue As Soon As Possible, Kindly Make Them Pay For Me.Enclosing All The Relevant Proofs.Kindly make them pay double of my money deposited
    Jan 14, 2025
    Complaint marked as Resolved 
    Verified Support
    Jun 01, 2023
    Binomo Customer Care's response
    Hello!

    We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

    Also, accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

    In order to check the situation that you reported us, please contact our support team via email "[protected]@binomo.com", once you do It, we will be glad to clarify all the information by email.

    Furthermore, we also remind you that a client of the platform can have only one active account at a time, we ask you to carefully observe the rules of the platform and use only one account for trading.

    We're looking forward to your answer!
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      The Hardik 888
      May 28, 2023
      May 30, 2023
      This thread was updated on May 30, 2023
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      I had a problem and decided to call an agent, but the guy I spoke with demanded I give him my account login details. The agent then told me that if I didn't give him the relevant information on my account that he would block my account. I think he was a fake agent posing as a real agent. Be careful out there, guys.
      May 29, 2023
      Complaint marked as Resolved 
      Verified Support
      May 30, 2023
      Binomo Customer Care's response
      Hello!
      We are very sorry for the inconvenience presented above.
      We kindly request you to contact support team via email at [protected]@binomo.com or via the live chat feature to get assistance. Our team will promptly and effectively handle your request.
      Thank you for choosing Binomo.
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        Ravindra052 Official
        May 25, 2023
        May 26, 2023
        This thread was updated on May 26, 2023
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        I have been sending my documents for verification for five days now, but every time they send the application back saying to try again. I am tired of this. At least please tell me what I’m doing wrong so I can fix it.
        May 26, 2023
        Complaint marked as Resolved 
        Verified Support
        May 25, 2023
        Binomo Customer Care's response
        Hello!
        We are very sorry for the inconvenience presented above.
        We kindly request you to contact support team via email at [protected]@binomo.com or via the live chat feature to get assistance. Our team will promptly and effectively handle your request.
        Thank you for choosing Binomo.
        Verified Support
        May 26, 2023
        Binomo Customer Care's response
        Hi,
        We sympathize with you and apologize for any inconvenience caused.
        To know about the issues of verification related to your account we kindly request you to please, contact us via chat or email to support.
        We will check your situation and provide you with an answer as soon as possible!
        Thank you for understanding!
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          Shekhawat Bishnoi
          May 25, 2023
          May 26, 2023
          This thread was updated on May 26, 2023
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          Resolved

          They said trading on Binomo was easy and anybody could do it. I am an engineer, and I made an account to make some extra income, but I do not understand all these indicators and charts and how to use them.
          May 26, 2023
          Complaint marked as Resolved 
          Verified Support
          May 25, 2023
          Binomo Customer Care's response
          Hello!
          Please be informed that sometimes trading may seem a bit overwhelming, and it's completely normal to feel this way.
          The key to successful trading experience lies in following 3 simple rules:
          - learn anything you can get your hands on. That includes YouTube videos, articles, courses, etc.
          - experiment with different strategies to find ones that work best for your budget and your level of experience.
          - control your emotions. This is the hardert part, however there are lots of risk management strategies out there.
          For more information,
          We have created for you a blog with information that will allow you to learn more about our platform, and how to trade as well as videos, a glossary, and tools that include a test to know what is your level of trader.
          You can find this and more at the website: https://blog.binomo.com/
          If you have any questions or concerns kindly contact support team via email at [protected]@binomo.com or via the live chat feature to get assistance. Our team will promptly and effectively handle your request.
          Thank you for choosing Binomo.
          Verified Support
          May 26, 2023
          Binomo Customer Care's response
          Hi!
          We have deep empathy for your situation
          You can find various tutorials on our platform to help you boost your trading skills.
          Сlick on "Education" in the left sidebar.
          After improving your knowledge, we suggest you put it into practice. You can always switch from your real account to the demo to test your skills.
          Try different tools to find the ones that work best for you.
          To know more about indicators and material we kindly request you to contact us by chat or email to support.
          Thank you!
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            User4455998
            May 24, 2023
            May 26, 2023
            This thread was updated on May 26, 2023
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            I have two bonuses, I activated one but Binomo isn't letting me activate the other one as well. It is a fraud! They are trying not to give me the bonus money.
            May 26, 2023
            Complaint marked as Resolved 
            Verified Support
            May 26, 2023
            Binomo Customer Care's response
            Hello!

            We empathize with your situation.

            Kindly ensure that the previous bonus is no longer active before activating the other bonus.

            For more details on your account please, contact us via email to support.

            Also, we would like to inform that Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

            We will check your situation and provide you with an answer the soonest!
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              Monika Rao 775
              May 24, 2023
              May 26, 2023
              This thread was updated on May 26, 2023
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              I made a deposit and used the bonus I got. Now Binomo isn’t letting me withdraw my funds. It keeps mentioning something called the trading turnover. Binomo is scamming me out of my money!
              May 26, 2023
              Complaint marked as Resolved 
              Verified Support
              May 26, 2023
              Binomo Customer Care's response
              Hi,
              Please note, once you’ve activated a deposit bonus or a non-deposit bonus, you can make a withdrawal from your account without limitation after the trading turnover has been completed.
              For more details on your account please, contact us via email: [protected]@binomo.com.
              We will check your situation and provide you with an answer as soon as possible!
              Thank you!
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                Jaysingharya
                from Mathura, Uttar Pradesh
                May 23, 2023
                May 24, 2023
                This thread was updated on May 24, 2023
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                Address: Mathura

                Transaction ID 033de4f3455686cedddc79055f48d614 | Personal ID[protected] | Date 5/15/2023 | Withdraw - 5 000 INR |
                +1 photos
                Jun 4, 2023
                Complaint marked as Resolved 
                Sir, my withdrawal problem is not resolved yet. My amount is not credited in my account, and this problem is already 20 days, you can check, this is my Transaction ID 033de4f3455686cedddc79055f48d614 | Personal ID 149492454 | Date 5/15/2023 | Withdraw - 5 000 INR Account details. Bank :-🏦 Paytm Payment Bank Name-Jay Singh Account:- 918755123531## IFSC Code:- PYTM0123456
                Verified Support
                May 24, 2023
                Binomo Customer Care's response
                Hello!

                We apologize for any inconvenience caused by this situation.

                We would like to inform you that all withdrawals on our platform are processed within the specified period. However, other factors can affect or delay it being credited to your account, such as: failure to connect with your bank, technical failure on the provider side, etc, but we are always here to help you and always look for the best possible solution. Please contact us via our support email.

                We will check your situation and provide you with an answer in no time, by email!

                Also, we would like to suggest you to please do not share your personal information in public.

                Thank you!
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                  Armaan.Mallik0077
                  May 23, 2023
                  May 24, 2023
                  This thread was updated on May 24, 2023
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                  VIP members get bonus offers during the month. I get these offers, but they keep disappearing whenever I use them. This isn't very pleasant. If you do not want us to use them, don't give them to us.
                  May 26, 2023
                  Complaint marked as Resolved 
                  Verified Support
                  May 24, 2023
                  Binomo Customer Care's response
                  Hello!

                  We apologize for any inconvenience caused by this situation.

                  To check your issues we kindly request you to please contact us via our support email.

                  We will check your situation and provide you with an answer in no time, by email!

                  We are waiting for your reply!
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                    Dilbar.Singh754
                    May 23, 2023
                    May 24, 2023
                    This thread was updated on May 24, 2023
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                    Using Binomo is so hard. I don't have a card, so I'm using a friend's card to deposit into my account. However, whenever I enter the card details, Binomo doesn't let me complete the transaction. What's the problem?
                    May 26, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    May 24, 2023
                    Binomo Customer Care's response
                    Hello!

                    We would like to inform you that, according to Client Agreement, funding an account via debit/credit cards or e-wallets that belong to a third party is prohibited.
                    If you do not have a bank card, you can use your wallet to make a deposit.
                    For more details on your account about deposit kindly contact us on support.

                    Thank you!
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                      Arunbijjala
                      from Hyderabad, Telangana
                      May 23, 2023
                      May 24, 2023
                      This thread was updated on May 24, 2023
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                      I have withdraw my amount of 6k on 25-10-21 till now it was not credited if i asked they are saying that your funds transfer successful but i asked my account details which i added in binomo then they said that one number is not added in account number list so i told them if my account number is wrong how you guys has transferred money to invalid account details after that i have visited bank asked about invalid account details they said with that account number no account is available till now (wrong number) i have shared same with binomo team with mail and chat they have given RRN number no use with that please guys get me out of this solution
                      Jan 14, 2025
                      Complaint marked as Resolved 
                      Verified Support
                      May 24, 2023
                      Binomo Customer Care's response
                      Hello!

                      We have deep empathy for your situation and apologize for any inconvenience caused.
                      We kindly request you to send us an official refusal letter from your bank to support, our team will personally look into your issues and do the needful.

                      We are waiting for your reply!
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                        Rajeshwari 1009
                        May 22, 2023
                        May 23, 2023
                        This thread was updated on May 23, 2023
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                        Whenever I try to deposit using my Rupay card. However, Binomo keeps showing a ‘rejected’ status for my payments. What is the problem? Why is depositing so hard 🙄
                        May 24, 2023
                        Complaint marked as Resolved 
                        Verified Support
                        May 23, 2023
                        Binomo Customer Care's response
                        Hello!

                        We are so sorry to hear that you are experiencing deposit issues. For your question please feel free to contact our support team by sending an email to [protected]@binomo.com or by using the live chat feature located on our website or in the mobile application.

                        Our team will be more than happy to assist you with any inquiries you may have.
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                          Elvish Tiger 66
                          May 21, 2023
                          May 22, 2023
                          This thread was updated on May 22, 2023
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                          Resolved

                          My deposit has been processed for too long. It has been more than the maximum 2 days that Binomo said my bank would take. Where is my money stuck? Help me get it back 🙏
                          May 24, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          May 22, 2023
                          Binomo Customer Care's response
                          Hi!

                          We are so sorry to hear that you are experiencing deposit issues. For your question please feel free to contact our support team by sending an email to [protected]@binomo.com or by using the live chat feature located on our website or in the mobile application.

                          Our team will be more than happy to assist you with any inquiries you may have.
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                            Tajes.Kumar580
                            May 21, 2023
                            May 22, 2023
                            This thread was updated on May 22, 2023
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                            Resolved

                            Binomo is a scam. I tried to withdraw my profit from them. I had been trading successfully, so it was a sufficient amount. However, I still have not received them, 3 days have passed. What's happening?
                            Jan 10, 2025
                            Complaint marked as Resolved 
                            Verified Support
                            May 22, 2023
                            Binomo Customer Care's response
                            Hi,

                            we apologize for the inconvenience you're experiencing with your withdrawal.
                            To assist you better, we kindly request you to contact our support team via email at [protected]@binomo.com or through our live chat feature.

                            Our team will be more than happy to assist you with any inquiries you may have.

                            Thank you for choosing Binomo.
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                              Kartik 33233
                              May 20, 2023
                              May 21, 2023
                              This thread was updated on May 21, 2023
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                              Resolved

                              Binomo is stealing money. I deposited $60 in Binomo. However, I realized trading wasn’t something I could do, so I withdrew my money without any trading. Binomo cut 10% of the amount even though I didn’t even use their services!
                              May 24, 2023
                              Complaint marked as Resolved 
                              Verified Support
                              May 21, 2023
                              Binomo Customer Care's response
                              Hello!

                              We sympathize with you and apologize for any inconvenience caused. We want to help you.

                              In order to review your case, please contact us via the email [protected]@binomo.com.

                              We will check your situation and provide you with an answer in no time, by email!
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                                BrandedPiyush
                                May 20, 2023
                                May 20, 2023
                                This thread was updated on May 20, 2023
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                                Resolved

                                I withdrew money from Binomo in dollars to my rupee bank account. The sum I have received is less than the currency exchange amount I saw on Google. What is this behavior?
                                May 25, 2023
                                Complaint marked as Resolved 
                                Verified Support
                                May 20, 2023
                                Binomo Customer Care's response
                                Hi!
                                We are sorry for the withdrawal inconvenience. Kindly submit your inquiry to our support team at [protected]@binomo.com or via live chat for prompt assistance. Rest assured that our team will handle your request with utmost care and consideration.
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                                  Qaaasiiim
                                  May 19, 2023
                                  May 20, 2023
                                  This thread was updated on May 20, 2023
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                                  Resolved

                                  I deposited some funds yesterday, but it still has not appeared in my account. I am freaking out because it was mine. Why is my account still empty?
                                  May 25, 2023
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 20, 2023
                                  Binomo Customer Care's response
                                  Hello!

                                  We sympathize with you and apologize for any inconvenience caused. We want to help you.

                                  On our platform, we use payment systems that process such deposits faster.

                                  If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

                                  We will check your situation and provide you with an answer as soon as possible!
                                  Verified Support
                                  May 20, 2023
                                  Binomo Customer Care's response
                                  Hello!

                                  We sympathize with you and apologize for any inconvenience caused. We want to help you.

                                  On our platform, we use payment systems that process such deposits faster.

                                  If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

                                  We will check your situation and provide you with an answer as soon as possible!
                                  Verified Support
                                  May 20, 2023
                                  Binomo Customer Care's response
                                  Hello!
                                  We sympathize with you and apologize for any inconvenience caused. We want to help you.
                                  On our platform, we use payment systems that process such deposits faster.
                                  If your deposit was not successful, please, contact us via email: [protected]@binomo.com.
                                  Our team will promptly and effectively handle your request and provide you with an answer as soon as possible!
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                                    Sushant5554
                                    May 18, 2023
                                    May 19, 2023
                                    This thread was updated on May 19, 2023
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                                    Resolved

                                    I recently deposited $100 and used the bonus coupon to boost my deposit. When I wanted to withdraw my money, I couldn't do it. Why?!
                                    May 25, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 19, 2023
                                    Binomo Customer Care's response
                                    Hi,

                                    We sympathize with you and apologize for any inconvenience caused.

                                    Once you’ve activated a deposit or a non-deposit bonus, you can make a withdrawal from your account without limitation after the trading turnover has been completed.

                                    For more details on your account please, contact us via email: [protected]@binomo.com.

                                    We will check your situation and provide you with an answer as soon as possible!

                                    Happy trading!
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                                      Amit singh 0001
                                      May 18, 2023
                                      May 19, 2023
                                      This thread was updated on May 19, 2023
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                                      Resolved

                                      I made a deposit this morning, and Binomo shows that the deposit is pending. Is it possible to know when it will be available and why it is still pending? Is there something wrong with my account?
                                      May 24, 2023
                                      Complaint marked as Resolved 
                                      Verified Support
                                      May 19, 2023
                                      Binomo Customer Care's response
                                      Hello!

                                      We sympathize with you and apologize for any inconvenience caused. We want to help you.

                                      On our platform, we use payment systems that process such deposits faster.

                                      If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

                                      We will check your situation and provide you with an answer as soon as possible!
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                                        User66675598
                                        May 16, 2023
                                        May 17, 2023
                                        This thread was updated on May 17, 2023
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                                        Resolved

                                        My brother and I made Binomo accounts to trade, but we got an email saying our accounts had been blocked because one person can have only one account. How does this apply to us?
                                        May 24, 2023
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 17, 2023
                                        Binomo Customer Care's response
                                        Hello!
                                        We apologize for any inconvenience caused.
                                        Please be informed that, If you used the same ID for both accounts during verification, only in this case it will be a multi-account. If you and your brother used your own ID to verify ID verification, please contact support at [protected]@binomo.com. Rest assured that our team will handle your request with utmost care and consideration.
                                        Thank you.
                                        Best Regards,
                                        Binomo.
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