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Binomo Complaints & Reviews

4.9
Updated: Oct 31, 2025
Complaints 367
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356
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Binomo reviews & complaints page 7

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D
Dipika.Dipika1000
Aug 15, 2023
Aug 17, 2023
This thread was updated on Aug 17, 2023
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After completing a trade on Binomo, I realized that my expected profits were not accurately reflected in my account balance. This discrepancy is concerning and points to potential flaws in Binomo's system. I demand that my earned funds be accurately added.
Aug 18, 2023
Complaint marked as Resolved 
Verified Support
Aug 17, 2023
Binomo Customer Care's response
Hello!

We apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!
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    Mohit33248
    Aug 14, 2023
    Aug 15, 2023
    This thread was updated on Aug 15, 2023
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    I suspect unauthorized access to my Binomo account, evidenced by unauthorized transactions and changes to my settings. This security breach is alarming, and I demand an immediate investigation into this issue to safeguard my account.
    Aug 15, 2023
    Complaint marked as Resolved 
    Verified Support
    Aug 15, 2023
    Binomo Customer Care's response
    Hello!

    We sympathize with you and apologize for any inconvenience caused. We want to help you.

    In order to review your case, please contact us via email to support.
    We are awaiting your reply!
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      Karishma1291
      from Pune, Maharashtra
      Aug 13, 2023
      Aug 15, 2023
      This thread was updated on Aug 15, 2023
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      I've been attempting to contact Binomo's customer support for assistance with a technical glitch, but my efforts have been met with silence for over a week. Being left without support and a resolution is deeply frustrating and unprofessional on Binomo's part.
      Aug 15, 2023
      Complaint marked as Resolved 
      Verified Support
      Aug 15, 2023
      Binomo Customer Care's response
      Hello!

      We sympathize with you and apologize for any inconvenience caused. We want to help you.

      In order to review your case, please contact us again via email to support or by chat.

      We are awaiting your reply!
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        Shweta tiwari 889
        Aug 13, 2023
        Aug 13, 2023
        This thread was updated on Aug 13, 2023
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        Binomo's trading platform has become increasingly glitchy. Trade executions are unreliable, and the platform frequently freezes. Missing out on trading opportunities due to these technical problems is unacceptable, and Binomo needs to prioritize platform stability.
        Aug 14, 2023
        Complaint marked as Resolved 
        Verified Support
        Aug 13, 2023
        Binomo Customer Care's response
        Hello,
        We apologize for any inconvenience you may have experienced.
        Could you please provide us with more details regarding the issue you encountered to our support email so that we can investigate the matter further?

        Thank you for your cooperation.
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          Avinash.Iyer9921
          Aug 12, 2023
          Aug 12, 2023
          This thread was updated on Aug 12, 2023
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          Efforts to withdraw funds from my Binomo account have turned into a never-ending ordeal. Each withdrawal request is met with an error, leaving me unable to access my funds. This situation is unacceptable, and I need a swift resolution to this withdrawal issue.
          Aug 13, 2023
          Complaint marked as Resolved 
          Verified Support
          Aug 12, 2023
          Binomo Customer Care's response
          Hello!

          We sympathize with you and apologize for any inconvenience caused. We want to help you.

          In order to analyze your withdrawal error issue, please, contact us via email to support.

          We will check your situation and provide you with an answer the soonest!
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            User62662617
            Aug 12, 2023
            Aug 12, 2023
            This thread was updated on Aug 12, 2023
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            I was taken aback to receive an email from Binomo indicating that my account had been suspended due to supposed terms of service violations. As a trader who adheres to the rules, I demand concrete evidence for these allegations. Binomo must reinstate my account or provide a valid explanation.
            Aug 14, 2023
            Complaint marked as Resolved 
            Verified Support
            Aug 12, 2023
            Binomo Customer Care's response
            Hello!

            We sympathize with you and apologize for any inconvenience caused. We want to help you.

            Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

            In order to analyze your case, please, contact us via email to support.

            We will check your situation and provide you with an answer the soonest!
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              Vikram582
              from Mumbai, Maharashtra
              Aug 11, 2023
              Aug 12, 2023
              This thread was updated on Aug 12, 2023
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              Resolved

              Following a card block, I've resorted to using an alternate card for my Binomo deposits. However, the platform isn't accepting my new card details, leaving me baffled and unable to fund my account. Binomo needs to address this issue and allow seamless card updates.
              Aug 14, 2023
              Complaint marked as Resolved 
              Verified Support
              Aug 12, 2023
              Binomo Customer Care's response
              Hello!

              We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards).
              And for verification only accepts the card from which you made the deposits.
              It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

              In order to check the situation that you reported to us, also about deposit, please contact our support team via email, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

              We're looking forward for your answer!
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                Sushmita0977
                Aug 11, 2023
                Aug 12, 2023
                This thread was updated on Aug 12, 2023
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                I'm facing consistent errors while trying to deposit money into my Binomo account. Despite following all provided instructions, the transaction consistently fails. This situation is beyond frustrating, and I demand immediate assistance to resolve this ongoing deposit problem.
                Aug 13, 2023
                Complaint marked as Resolved 
                Verified Support
                Aug 12, 2023
                Binomo Customer Care's response
                Hello!

                We sympathize with you and apologize for any inconvenience caused. We want to help you.

                On our platform, we use payment systems that process such deposits faster.

                If your deposit was an error, please, contact us with all the details via email: [protected]@binomo.com.

                We will check your situation and provide you with an answer as soon as possible!
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                  Ankit544332
                  from Mumbai, Maharashtra
                  Aug 10, 2023
                  Aug 12, 2023
                  This thread was updated on Aug 12, 2023
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                  Resolved

                  My attempts to deposit funds into my Binomo account have been met with constant rejections, and I can't determine the cause. I've reached out to their support, but their response hasn't resolved the problem. Binomo needs to rectify this issue urgently.
                  Aug 13, 2023
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 12, 2023
                  Binomo Customer Care's response
                  Hello!

                  We sympathize with you and apologize for any inconvenience caused. We want to help you.

                  On our platform, we use payment systems that process such deposits faster.

                  If your deposit was rejected, please, contact us again with the details via email to support.

                  We will check your situation and provide you with an answer as soon as possible!
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                    Shilpa.Rao661
                    Aug 10, 2023
                    Aug 12, 2023
                    This thread was updated on Aug 12, 2023
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                    I've been struggling with Binomo's account verification process for days now. Despite numerous requests, I'm yet to receive a verification email. This delay is hindering my trading activities, and I urge Binomo to address this issue promptly.
                    Aug 13, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 12, 2023
                    Binomo Customer Care's response
                    Hello!

                    We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

                    In order to check the situation that you reported us, please contact our support team via email again, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

                    We're looking forward for your answer!
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                      Aug 5, 2023
                      Aug 8, 2023
                      This thread was updated on Aug 8, 2023
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                      Resolved

                      I diposit 50000 indian rupees in my binomo account register email id is [protected]@GMAIL.COM
                      Money debit in to my account i pay prefer binomo paytm adress that is[protected]@paytm
                      Amount 50000/
                      Date[protected]
                      Time. 11:12pm
                      Money not added in my binomo id

                      [protected] register email [protected]@gmail.com
                      Jan 11, 2025
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 08, 2023
                      Binomo Customer Care's response
                      Hello!

                      We sympathize with you and apologize for any inconvenience caused. We want to help you.

                      On our platform, we use payment systems that process such deposits faster.

                      If your deposit was not successful, please, contact us via email to support.

                      We will check your situation and provide you with an answer as soon as possible!

                      Thank you!
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                        Mariyam288118
                        Aug 1, 2023
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                        I just received an email from Binomo claiming that I broke terms of service, and as a result, Binomo abruptly blocked my account. If that's the case, they'd better have included some evidence in that email to prove what I supposedly did wrong. 'Cause let me tell you, I always trade by the rules, and I don't appreciate being accused without any solid explanation. I demand you restore my account immediately. Otherwise give me back my money
                        Aug 1, 2023
                        Complaint marked as Resolved 
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                          User555151
                          from Mumbai, Maharashtra
                          Jul 31, 2023
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                          Resolved

                          My bank card was blocked, so I asked a friend for a card to deposit into my account. However, when I enter the card details, Binomo does not allow me to complete the transaction. What is the problem? Why cannot I deposit my account?
                          Aug 1, 2023
                          Complaint marked as Resolved 
                          My deposit has successfully been deposited into my account now. Thanks Binomo
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                            Maninder2626
                            from Hariana, Punjab
                            Jul 31, 2023
                            Resolved
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                            I'm having trouble depositing money into my Binomo account. I'm trying to figure out why all my attempts were rejected. Of course, I contacted the support service, but they have not helped yet. Please help me with this issue.
                            Aug 1, 2023
                            Complaint marked as Resolved 
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                              Gaurav khanna 6654
                              from Maddur, Karnataka
                              Jul 30, 2023
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                              I've been trying to complete my registration on Binomo for two whole days. I've begged Binomo multiple times to send me a confirmation email, but they just do not hear me. I keep checking my inbox, but that confirmation email is nowhere to be seen. And without confirming my email, I'm stuck in this limbo. Send me please that confirmation email so I can move forward!
                              Aug 1, 2023
                              Complaint marked as Resolved 
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                                KaranDhingraaa56
                                Jul 29, 2023
                                Jul 30, 2023
                                This thread was updated on Jul 30, 2023
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                                Resolved

                                I am from India and I have doubts about the legality of Binomo. Are there any bodies that regulate the platform? What laws should I rely on if I am cheated here?
                                Jul 31, 2023
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 30, 2023
                                Binomo Customer Care's response
                                Hi!

                                Binomo is a legitimate platform.
                                We appreciate your inquiry and would like to assist you in learning more about our application.
                                For any questions, please reach out to our support team through email or live chat for prompt assistance.

                                Thank you for writing to us.
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                                  Ranveer Singh 33171
                                  from Agra, Uttar Pradesh
                                  Jul 29, 2023
                                  Jul 30, 2023
                                  This thread was updated on Jul 30, 2023
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                                  Resolved

                                  I want to delete my Binomo account, but there is only a Block button in my profile. I contacted support yesterday, but never got an answer to my question. How can I delete my Binomo account?
                                  Aug 1, 2023
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 30, 2023
                                  Binomo Customer Care's response
                                  Hello!

                                  We are sorry to see you go.

                                  You can request to delete your account.

                                  In order to review your case, please contact us via email to support.

                                  Thank you!
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                                    User3434211
                                    from Mumbai, Maharashtra
                                    Jul 28, 2023
                                    Jul 30, 2023
                                    This thread was updated on Jul 30, 2023
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                                    When I tried to withdraw my money from Binomo, they hit me with a request to verify my account. Like, seriously, how many times do I gotta send them my documents for verification? Is anyone even paying attention to us customers? Can y'all please look into this matter 'cause it's getting on my nerves.
                                    Aug 1, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 30, 2023
                                    Binomo Customer Care's response
                                    Hello!

                                    We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

                                    In order to check the situation that you reported us, please contact our support team via email to support, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

                                    We're looking forward for your answer!
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                                      Lethal.Combination665
                                      from Dehradun, Uttarakhand
                                      Jul 28, 2023
                                      Jul 30, 2023
                                      This thread was updated on Jul 30, 2023
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                                      Two days back, I put $80 into my account. So, today I decided to cash out some funds, but guess what? Binomo hit me with a surprise 10% commission charge! I reached out to support, "What's up with this?" And you know what they told me? They told me to read the Terms and Conditions. And anytime I chat more questions, their response is to wait for days, sayin' they need time to process my info. This is straight-up ridiculous!
                                      Jul 31, 2023
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 30, 2023
                                      Binomo Customer Care's response
                                      Hi!

                                      We sympathize with you and apologize for any inconvenience caused. We want to help you.

                                      Please note, if your trading turnover (the total amount of all your trades) does not exceed double your account balance, the commission for a withdrawal of funds will be 10%.

                                      You will get a notification about the commission and you can re-request the payment. If you need assistance with your withdrawal case, you can contact our support team via email at [protected]@binomo.com or through the live chat available on our platform.

                                      We wish you productive trading!
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                                        Venkat2002
                                        Jul 28, 2023
                                        Aug 3, 2023
                                        This thread was updated on Aug 3, 2023
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                                        I was ready with fund to withdraw rs 14000+
                                        Then they block the withdraw so I can’t withdraw they said it take 10 days to verify
                                        In the mean time I was trade and make it to 16800+ then I take an up trade for 1 minute
                                        The response after clicking was late this was happened constantly for 5 trades and loss and end up this zero it was sureshot trade due to this late response fund goes to zero even tho I had good internet, I want my funds back. Like it was like planned and slow down and I had to reload again and again
                                        Jan 11, 2025
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 03, 2023
                                        Binomo Customer Care's response
                                        Hello!

                                        We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

                                        Also, we would like to inform you that our platform receives quotes directly from providers. Binomo does not affect quotes transmitted to the platform.

                                        The outcome of your trade is determined by how well you work with the chart and we want to help you with this matter. In order to advise you to use all the features that are available on our platform, contact us via email to support, once you do It, we will be glad to clarify all the conditions related to withdrawal, trades and verification by email.

                                        We're looking forward for your answer!
                                        I took two trade at time.
                                        Due to late response
                                        ID :[protected]

                                        Delay in withdrawal + late response trade - Comment #4117244 - Image #0
                                        Delay in withdrawal + late response trade - Comment #4117244 - Image #1
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