Dear Binomo Support Team,
I am writing to express my extreme dissatisfaction regarding the recent handling of my withdrawal request on your platform. As a loyal VIP trader who has been using the Binomo app for several years, I am deeply disappointed in the lack of communication and transparency.
It is disheartening that, during a period of profit and when attempting to make a withdrawal, my account is suddenly flagged for security issues. This situation contrasts sharply with previous experiences when there were no apparent security concerns during periods of losses.
As a VIP trader, I expected a higher level of service and communication. The fact that I was not informed beforehand about any potential security issues is unacceptable. I request an immediate resolution to this matter and a detailed explanation of the security concerns that led to the hold on my withdrawal.
I trust that Binomo values its VIP traders and will address this matter promptly to maintain the trust and satisfaction of its long-term users.
Sincerely,
[VIP TRADER]
Feb 6, 2024
Complaint marked as Resolved Issue resolved now. Binomo team again verified my account and they got positive report. Thank youðŸ™
Please accept our apologies for the wait.
We have received your complaints regarding unauthorized trading transaction in your Binomo account, so please explain the issue or for faster resolution please contact our payment provider via whatsapp chat for the claim of your deposited amount.
Support representative is available in chat number: +91-[protected]
Kindest regards,
Binomo Support Team