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Binomo Complaints & Reviews

4.9
Updated: May 5, 2026
Complaints 369
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359
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Binomo reviews & complaints page 6

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S
S@nth@n@m
Jan 16, 2024
Jan 17, 2024
This thread was updated on Jan 17, 2024
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Actually the problem is I deposited 2000INR on (09/1/2024) in binomo but it was not credited and also the money (2000INR) is debited from my bank account. Today (16/1/2024) till now I haven't got my money back in binomo wallet.
Transaction ID 11ca007bca8c3453a98477584e365d95 | Personal ID[protected] | Date 1/9/2024 | Deposit + 2 000 INR |
Jan 11, 2025
Complaint marked as Resolved 
Verified Support
Jan 17, 2024
Binomo Customer Care's response
Hello!

We apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email at [protected]@binomo.com.

Also, we would like to suggest you to not share your personal information in any public places for your safety.

We are awaiting your reply!
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    Siddharth.Sid4469
    Jan 13, 2024
    Jan 15, 2024
    This thread was updated on Jan 15, 2024
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    Address: Mumbai
    Website: www.binomo.com

    Man, I gotta vent about this issue I'm facing with Binomo — trying to withdraw my funds has been such a pain! It's taking forever, and the process is way too complicated. They seriously need to facilitate their verification and make it easier for traders to get their money out hassle-free.
    Jan 16, 2024
    Complaint marked as Resolved 
    Verified Support
    Jan 15, 2024
    Binomo Customer Care's response
    Hello!

    We apologize for any inconvenience caused. We want to help you.

    In order to review your issue, please contact us via the email at [protected]@binomo.com.

    We are awaiting your reply!
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      Pinki.Sharma12000
      Jan 11, 2024
      Jan 12, 2024
      This thread was updated on Jan 12, 2024
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      Account verification on Binomo was a lengthy and intrusive process. They requested a lot of personal information and documentation, making me feel like I was under investigation. It felt excessive and unnecessary. I understand the need for security measures, but it seemed like they went overboard with their requirements.
      Jan 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Jan 12, 2024
      Binomo Customer Care's response
      Hello!

      We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

      In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to verification by email.

      We're looking forward for your answer!
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        G evil
        Jan 10, 2024
        Jan 12, 2024
        This thread was updated on Jan 12, 2024
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        Address: Banglore
        Website: Binomo.com

        Please make sure you cantact me so I could give you transaction ID and details
        Jan 11, 2025
        Complaint marked as Resolved 
        Verified Support
        Jan 12, 2024
        Binomo Customer Care's response
        Hello!

        We apologize for any inconvenience caused. We want to help you.

        In order to review your issue, please contact us via the email at [protected]@binomo.com.

        Also, we would like to suggest you to not share your personal information in any public places for your safety.

        We are awaiting your reply!
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          Mahesh.babu76
          Jan 10, 2024
          Jan 11, 2024
          This thread was updated on Jan 11, 2024
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          Binomo's bonuses turned out to be more trouble than they were worth. They initially seemed appealing, but once I accepted them, I realized there were numerous conditions and restrictions attached. It was difficult to actually benefit from the bonus as promised. It left me feeling misled and disappointed. Binomo bonuses are a fraud!
          Jan 15, 2024
          Complaint marked as Resolved 
          Verified Support
          Jan 11, 2024
          Binomo Customer Care's response
          Hello!

          We apologize for any inconvenience caused. We want to help you.

          We are a reliable-certified trading platform and also a member of the Financial commission.

          In order to review your issue, please contact us via the email at [protected]@binomo.com.

          We are awaiting your reply!
          Verified Support
          Jan 11, 2024
          Binomo Customer Care's response
          Hello!
          We regret any confusion or disappointment regarding our bonus policies. Our bonuses aim to benefit our clients, and all terms and conditions are clearly outlined in our 'Deposit Bonus’ section and 'Client Agreement'. We assure you of our commitment to transparency and fair practices. If you have specific concerns, please reach out to us via email at [protected]@binomo.com. Our team will be more than willing to provide you with comprehensive answers to ensure that you thoroughly understand our policies.
          Thank you for your understanding.
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            Manish Patel 78
            Jan 10, 2024
            Jan 11, 2024
            This thread was updated on Jan 11, 2024
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            Address: First floor , st. Vincent , Greenland
            Website: Awww.binomo.com

            I lost 30lakhs on Binomo by manipulating my trades
            They must refund my amount of 30lakhs
            They manipulated my trades taking my hard earned money
            They should return my 30lakhs amount to me
            My amount was taken by cheating
            Binomo is one of the biggest scam to Indian people
            Give my 30lakhs amount
            Jan 11, 2025
            Complaint marked as Resolved 
            Verified Support
            Jan 11, 2024
            Binomo Customer Care's response
            Hello!

            We are a reliable-certified trading platform and also a member of the Financial commission.

            We would like to inform you that our platform receives quotes directly from providers. Binomo does not affect quotes transmitted to the platform.

            We are interested in understanding the reasons why you have this opinion, and we will investigate your situation in detail. Please, contact us via email at [protected]@binomo.com.

            We will check your situation and provide you with an answer the soonest!
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              tamil0104
              Jan 6, 2024
              Jan 7, 2024
              This thread was updated on Jan 7, 2024
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              I have requested withdrawal on 9th December, they have cancelled my withdrawal request and blocked the funds saying some reason of security check they have been holding my funds without any reason. It’s going to be a month. Still they are not giving my money back.
              Jan 11, 2025
              Complaint marked as Resolved 
              Verified Support
              Jan 07, 2024
              Binomo Customer Care's response
              Hello!

              We apologize for any inconvenience caused. We want to help you.

              In order to review your case, please contact us via the email at [protected]@binomo.com.

              We are awaiting your reply!
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                Suhanakk087
                Jan 2, 2024
                Jan 5, 2024
                This thread was updated on Jan 5, 2024
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                I have come across several comments saying Binomo is a fraud. Several users on the platform are reporting suspicious account activity and unauthorized transactions. This has seriously clouded my judgment about the platform. How accurate are these allegations?
                Jan 8, 2024
                Complaint marked as Resolved 
                Verified Support
                Jan 05, 2024
                Binomo Customer Care's response
                Hello,

                We are a reliable-certified trading platform and also a member of the Financial commission.

                We understand your concerns, and we take every report seriously, and we assure you that the security and integrity of our platform are paramount. We have stringent measures in place to investigate and address any such issues promptly.

                If you have a query related to the platform then please contact our customer support at [protected]@binomo.com

                We will check your situation and provide you with an answer as soon as possible!
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                  Riyaparkour7821
                  Jan 2, 2024
                  Jan 5, 2024
                  This thread was updated on Jan 5, 2024
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                  This is just absurd when it comes to withdrawing funds! Again I have to pass the verification, although I already did it. How long are you going to scoff at me to take a measly $100 from my account? Or is Binomo afraid that I'm a scammer?
                  Jan 8, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 05, 2024
                  Binomo Customer Care's response
                  Hello!

                  We are a reliable-certified trading platform and also a member of the Financial commission.

                  We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

                  In order to check the situation that you reported us, please contact our support team via email "[protected]@binomo.com", once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

                  We're looking forward for your answer!
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                    Jasveer009345
                    Jan 1, 2024
                    Jan 5, 2024
                    This thread was updated on Jan 5, 2024
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                    It's sad that there is no Binomo app for PC, forcing me to rely on using a browser to access their platform. It makes my trading experience clunky and inconvenient. The question is whether they can make a PC app to provide smoother and more efficient trading for all users.
                    Jan 6, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 05, 2024
                    Binomo Customer Care's response
                    Hello,

                    Unfortunately, we do not have any application for the PC at the moment

                    You can create a shortcut for quick access to the platform on your desktop by clicking on the "Plus or Star" sign in the right corner of the browser's address bar. The shortcut will allow you to quickly access the platform page.

                    If you do not need a shortcut, you can simply remove it. At the same time, you can still work with the platform using the browser.

                    Thank you
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                      KalpanaShetty228
                      Dec 29, 2023
                      Dec 30, 2023
                      This thread was updated on Dec 30, 2023
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                      I can't believe my Binomo account got blocked even though I didn't do anything wrong! It's infuriating to be locked out without any valid reason or explanation. What have I done? Why can't I withdraw my money from my Binomo account? They need to provide me with clear justifications for such actions.
                      Jan 4, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 30, 2023
                      Binomo Customer Care's response
                      Hello!

                      We apologize for any inconvenience caused. We want to help you.

                      Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

                      In order to analyze your issue, please, contact us via email at [protected]@binomo.com.

                      We will check your situation and provide you with an answer the soonest!
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                        Sunakshi31327172
                        Dec 27, 2023
                        Dec 30, 2023
                        This thread was updated on Dec 30, 2023
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                        I'm aggravated with the hassle of verifying my bank card on Binomo. It's been such a headache, with multiple attempts and endless waiting to go through. They seriously need to improve the verification system and make it more efficient and user-friendly.
                        Jan 3, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 30, 2023
                        Binomo Customer Care's response
                        Hello!

                        We apologize for the inconvenience occurred.

                        We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

                        In order to check the situation that you reported us, please contact our support team via email at [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to verification by email.

                        We're looking forward for your answer!
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                          Saurav233001
                          Dec 19, 2023
                          Dec 19, 2023
                          This thread was updated on Dec 19, 2023
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                          The user interface on Binomo is quite messy. It's not intuitive and can be awkward to navigate. In this day and age, I expected a more user-friendly experience. It felt like they hadn't put much effort into creating a streamlined platform that would make deposit and trading easier for all Binomo traders.
                          Dec 21, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 19, 2023
                          Binomo Customer Care's response
                          Hello,

                          Thank you for your suggestion and feedback. We really appreciate it! Your opinions are always valuable and helpful to us in our continuous efforts to improve our service.

                          If you have a query related to the platform then please contact our customer support at [protected]@binomo.com

                          We are waiting for your reply!
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                            Shreyas66600
                            Dec 17, 2023
                            Dec 19, 2023
                            This thread was updated on Dec 19, 2023
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                            I found Binomo's trading strategies to be unreliable. They claimed to provide expert insights, but in reality, I ended up making bad trades and losing money. Relying on its educational materials turned out to be a big mistake.
                            Dec 21, 2023
                            Complaint marked as Resolved 
                            Verified Support
                            Dec 19, 2023
                            Binomo Customer Care's response
                            Hello,

                            The best way to become a professional trader is to study and practice.

                            On our platform's web version, you can find various tutorials that will help you boost your trading skills. Click the "Education" section on the left sidebar and see various useful materials for you to use. After improving your knowledge, we suggest you put it into practice. You can always switch from your real account to the demo to work on your skills and try new strategies and tools. Try different instruments to find the ones that work best for you, or create your own unique approach to help you get back trading on your real account.

                            We are interested in understanding the reasons why you have this opinion, and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com.

                            We will check your situation and provide you with an answer the soonest!
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                              Jeevika12332
                              Dec 15, 2023
                              Dec 19, 2023
                              This thread was updated on Dec 19, 2023
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                              When it came to customer service, the Binomo broker really let me down. Whenever I had an issue, I didn't get a response for a long time. It was incredibly disagreeable to receive no assistance when I needed it the most. They seemed more interested in taking my money than addressing my concerns as a user.
                              Dec 21, 2023
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 19, 2023
                              Binomo Customer Care's response
                              Hello!

                              We apologize for any inconvenience caused. We want to help you.

                              In order to review your issue, please contact us via the email [protected]@binomo.com.

                              We are awaiting your reply!
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                                Rohini800925
                                Dec 13, 2023
                                Dec 14, 2023
                                This thread was updated on Dec 14, 2023
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                                The process of withdrawing money on Binomo was an ordeal. They put me through a series of hoops, demanding endless documents and verifications. It felt like they were making it so difficult for me to access my funds. It was a hassle that left me feeling trapped and unable to get my profit back easily. Disheartened with Binomo and how it works.
                                Dec 15, 2023
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 14, 2023
                                Binomo Customer Care's response
                                Hello!

                                We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

                                In order to check the situation that you reported us, please contact our support team via email "[protected]@binomo.com", once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

                                We're looking forward for your answer!
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                                  Sushant1232
                                  Nov 29, 2023
                                  Dec 3, 2023
                                  This thread was updated on Dec 3, 2023
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                                  Complaint Details:

                                  Account ID:[protected]
                                  Date of Initial Contact with Support: 28/11/2023
                                  Nature of the Issue: Withdrawals are currently paused due to an ongoing security check.
                                  Description of the Issue:
                                  I have been informed that withdrawals from my account are paused due to a security check. However, I must emphasize that I was not adequately informed about this situation. Despite reaching out to the Binomo support team at [protected]@binomo.com, I have not received a resolution or any updates on the cause of the security check. This lack of communication has resulted in a significant delay in accessing my funds, causing undue financial strain.

                                  Steps Taken So Far:

                                  Contacted Binomo Support: I have sent multiple emails to [protected]@binomo.com seeking clarification and resolution.
                                  Patient Cooperation: I have patiently cooperated with any security checks and provided requested information promptly.
                                  Requested Action:
                                  I kindly request your intervention to expedite the resolution of this matter. The delayed access to my funds is causing considerable inconvenience, and despite my efforts to communicate with the Binomo support team, the issue remains unresolved.
                                  Jan 11, 2025
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 03, 2023
                                  Binomo Customer Care's response
                                  Hello!

                                  We sympathize with you and apologize for any inconvenience caused. We want to help you.

                                  We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

                                  In order to check the situation that you reported to us, please contact our support team via email once again, our team will check the current situation on priority and provide you with an answer as soon as possible!

                                  Also, we would like to suggest you to not share your personal information in any public places for your safety.

                                  We're looking forward for your answer!
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                                    Shaik123456788
                                    from Hyderabad, Telangana
                                    Nov 25, 2023
                                    Nov 26, 2023
                                    This thread was updated on Nov 26, 2023
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                                    Transaction ID 4569048d8be16a3b0bbcfce24bc3576a | Personal ID 35548024 | Date 10/30/2023 | Withdraw - 7 000 INR |
                                    Status completed but I didn’t receieved ammount from past 27days.I have given every proof to company but issue is not resolved
                                    Jan 11, 2025
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 26, 2023
                                    Binomo Customer Care's response
                                    Hello!

                                    We apologize for any inconvenience caused. We want to help you.

                                    In order to review your issue, please contact us via the email at [protected]@binomo.com.

                                    We are awaiting your reply!
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                                      Oct 24, 2023
                                      Oct 25, 2023
                                      This thread was updated on Oct 25, 2023
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                                      I am not able to withdraw my amount after deduction of 10% also.Since so many days their processes are not finishing.Yesterday finally I received the email that I can withdraw now, but when I tried, it could not happen.please help me.please
                                      Jan 11, 2025
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 25, 2023
                                      Binomo Customer Care's response
                                      Hello!

                                      We apologize for any inconvenience caused. We want to help you.

                                      In order to review your issue, please contact us via the email at [protected]@binomo.com.

                                      We will check your situation and provide you with an answer in no time, by email!

                                      Also, we would like to suggest you to not share your data in public for your safety.

                                      We are awaiting your reply!
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                                        Priyanka Puri
                                        Oct 8, 2023
                                        Oct 12, 2023
                                        This thread was updated on Oct 12, 2023
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                                        Address: Binomo

                                        They blocked my account without any reason. I did not put any request for deactivation of the account .Please help .
                                        Jan 11, 2025
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 12, 2023
                                        Binomo Customer Care's response
                                        Hello!

                                        We apologize for any inconvenience caused. We want to help you.

                                        Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

                                        In order to analyze your case, please, contact us via email at [protected]@binomo.com.

                                        We will check your situation and provide you with an answer the soonest!
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