Bisleri International Complaints & Reviews

Water cans not delivered. Dealer not picking call.

Ramesh
[protected]

I have booked 8 water cans for a month. 6 has been delivered. Last 2 are not delivered. Trying to reach the dealer, but he is not picking call.

Please do the needful.

Regards
Ramesh
[protected]

I placed an order with Bisleri for 3 cans of water per week for 4 weeks with an advance for the cans as well. After repeated follow ups as well, I did not receive any updates on the order nor was the order delivered to me.

Date of Order: 14 Jun, 2021
Order No.: BSLR-CHE-[protected]

We have received drinking water in Noida Sector 93A ATS green village and it has excessive chlorine smell, not worth consuming. A complain has been registered over phone and complaint number is [protected].

20.lter canes water from Billeri always leaks in spite of cap sealed condition. Every time we get suspension that whether the seal right one from factory or someone locally seals it. This goes up every time taste of water also differs cane to cane.

Bisleri was supposed to be delivered on 27th May despite of multiple followup with Delivery team still not been delivered.
I am not getting refund neither a commitment and it's causing drinking water shortage.

I have been constantly emailing and calling bisleri as I want to return 5 cans and get my deposit refunded. For every email I send I get an automated response and sometimes a call back from an executive who has no idea what's going on or what to do.
Is this such a difficult task?? How many days more should I follow up? Very irresponsible attitude! I have my parents and in laws who are buy bisleri cans. After this experience I have asked them to cancel subscription.
Please take necessary actions.
Ticket number of my request with bisleri is 87128.

Regards
Greeshma
[protected]

I was procuring water from a bisleri distributor in New street, kotturpuram . I have returned 7 cans on april 23 2021 and I am yet to revive the refund of about rs 150 per can totalling to rs 1050 . please check and do the needful .
Number [protected]

Hi Team,

Please note that I purchase 20 litre water Jar every 3 days for my family.

Till now it was all fine but today when I opened my sealed Bisleri water Jar I noticed there was red ant floating on top of the water...I have also clicked the picture.
I am very shocked to see this...
If I would have not noticed and consumed the water what would have happened to me or my family...
I have a two year old daughter who consumes the same water...

I am worried and need explanation for all this.

Thanks
Sameer N Kemkar
Mob - [protected]

Hi team, I have booked on Monday for a 3month subscription and have not received my order yet...

Order Number BSLR-BAN-[protected]-2 has been confirmed and will be delivered by BNG SNA Three, Contact - [protected]. Your order will reach you shortly.
Team Bisleri
: No-one is picking calls too
Tried calling all
Delivery person:[protected]
Bangalore bisleri:[protected]
Bangalore bisleri:[protected]
Customer care :[protected]

Feel like these people are only looting money.please help me with my delivery or refund please.thank you

I had booked for a weekly plan . I have not received the 2nd week barrels for last 3 days and today I Have no water to drink sheer pathetic

Dear Team,

Please note I placed an order on 2 May 2021 and till date neither my order has been delivered or money has been refunded. On 3 May I received call from one of the agents saying he will not deliver at my address. When I contacted customer care for the same they have said your order will be delivered through different agent and the below message received.

"Hi Subhashini singh, Your ticket no. is 92185. Our support team shall get back to you soon - - Bisleri Support Team."

On 4th May I received a call from agent and he assured by 5 May morning I will receive the order. But to my disappointment neither the order is delivered nor any one is picking up my call.

This is highly irresponsible, unprofessional, unethical conduct shown by a brand like Bisleri. You know as per regulatory guidelines for online shopping you cannot keep money of customer for long and neither without any reason delay the order.

Request to please take necessary action or I will be forced to make complaint against Bisleri and its agents before appropriate forums.

Regards
Subhashini
[protected]

I had ordered 3 boxes of 250 ml water bottles. this was paid for. However the item was not delivered.
i was told through message that my Ticket No 92020 had been Closed. No one had contacted me - nor my money has been refunded. Please resolve

Respected Sir/Mem
This is to inform you that 2 monthes back we all outlet owners, shop keepers, and restaurants, hotels in Sirsa city in Haryana were given some scheem on fizzy fruit drinks exclusive Display Scheme, in which lots of outlets have not recieved any cash back which was promised by marketing team, we all sales Bisleri products with trust on company but this time we feels like we have been cheated. No response by any of the marketing persons, plz look in to the matter or alse we have to discontinue with our relationship.

I bought 20 litre water bottle subscribtion for three month on 25/04l2021. I paid 4200. Till now I have not get my first delivery. I called multiple times to bisleri. Everyday they are saying by today evening you will get your delivery but still I am waiting.
It's is very pathetic for company like bisleri. It's horrible experience with bisleri.
From sector 56 surendra singh

Complain regarding suspended particle present/ create in 20 litre jar. Hi i am a resident of Haridwar uttarakhand and due to my health problem i am finding bisleri water is best and after that time i am using Bisleri as my drinking water. But unfortunately from last three times i am highly disappointed due to the quality and suspended particle in 20 litre jar.
Apart from this today i ask one of your distributors about availability of jar, he refused due to lockdown situation, i requested him can he arrange, he replied you have to take permission from DM for this. This is highly a unprofessional behaviour from his side.

Had order bisleri 20 ltr jar with already advance online payment done. But still not delivered. Not acceptable from a renowned company like bisleri.

I have ordered for 3 months of 20-litre cans and made full payment for them. I am supposed to get a complimentary dispenser along with it. But it has been 2 weeks and I have not received it. I have been calling customer care for the same but the phone does not get connected and if it does then they always say that it will be delivered in the evening and the evening never comes. I have also said that I need it and will pay for it if required (though it is complimentary). I am having issues taking the water from the 20 litres can. I would be glad if this gets resolved as early as possible. My residence is in Faridabad and the distributor is also not bothered. My distributor's address is Shri Ganag Ind Co. Faridabad

For my order dated 22 April 2021
I paid Rs 160 online
But the delivery boy collected cash of Rs 160.
He said there is no information about my online payment

Recd water can with some different taste, which is like bore water.Look into this and avoid such things will not repeat