Blue Dart Express — did not receive my courier and they updated status as address not found

Address:

Karnal, Haryana, 132001

I had a very urgent and important parcel sent by immigration mumbai. Parcel was posted on 11 oct and expected to reach on 13th oct. It was reached at my local city on 13th oct but after that everyday blue dart people kept updated the status as 'address not found' or 'landmark needed' or 'undelivered'. After waiting for few days i went to blue dart office and there was another bad corrupt story. I talked to owner, delivery boy, computer boy, but all wasted. They gave me thousands of excuses. After that i requested them to give my parcel there directly, they completely refused. This was not a less than harassment. I am still waiting for my visa and losing so much already due to these corrupt blue dart people. This was not first time i had a bad experience with blue dart but this time i did not chose them, immigration sent that parcel. Indian post is always reliable and i always had good experience with them. I still don't know when and how i will get my parcel which is really very urgent.