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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 243

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S
srishti sarthak
from Delhi, Delhi
Oct 15, 2018
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I had placed an order with h&m dated 10/10/18 using your service as the delivery method. Today it has been 5 days of my order being placed and still I haven't received it. Your message dated 13/10/18 read that "consignee not available", which can't be possible because I was very much at my place..fully awake!!. Thoigh I had provided my complete address details you have some address related issues regarding a landmark near my place..still I called h&m customer service to inform you about the same as your customer care no. was not reacheable and still not is. I want the update regarding my order and want itto be delivered asap. Also I mailed you regarding the same but have not received any reply yet!!
Blue Dart Express customer support has been notified about the posted complaint.
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Hi,

I was supposed to receive a courier yesterday, I didn't receive any call from the courier service and when I checked the status it said consignee not available I have some important documents in that package can you please help me.

It would be kind of you can resolve it quickly.

order not received even after 5 days of placing it - Comment #3240523 - Image #0
order not received even after 5 days of placing it - Comment #3240523 - Image #1
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ashok prm's reply, Oct 14, 2018
It's still not resolved
My tracking id is [protected]. My order is 3 days late and showing undelivered location held at location.
My address is Nadeem Tarin Hall, New Sir Syed Nagar Main Road, S.S. Nagar, Aligarh, UP, 202002

order not received even after 5 days of placing it - Comment #3240649 - Image #0
Reply
Already one week has been over no -[protected].. your branch peoples promised me within 48hours they will deliver the product like that.. but you peoples one of the worst service ever I had.. really shame on you.. you peoples are not trusting agency..blue dart courier

order not received even after 5 days of placing it - Comment #3240679 - Image #0
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Its not my order product its very much of changes of this product
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    A
    Appachu P.M
    from Bengaluru, Karnataka
    Oct 15, 2018
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    Address: 560076

    I'm writing to you in connection to the package i had to get delivered by 10th october'18.

    There has been a serious delay in the package i need to be delivered.
    The comment in the tracker says, my phone was not reachable hence it is delayed. This reason could be accepted if it was delayed for a day or two. But i have been getting calls from bluedart and all other delivery partners for other packages i had ordered. Only this delivery has been prolonged to be delivered. I neither received any calls from you nor have i got any messages about my delivery date.
    This package is important to me for today (15th oct).
    Can you please expedite this request and manage to get it delivered today before noon?
    Looking forward to hear from you immediately.
    Blue Dart Express customer support has been notified about the posted complaint.
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    Recently I ordered
    "Pack of 4 New Fashion Casual Slim Fit Stylish Zipper Denim shirts"
    But I recieved totally different what I see in
    "Onlinefashiondeal" site
    I want to return it. And please refund it

    product delayed - waybill 15559230960 - Comment #3240395 - Image #0
    Reply
    NeNe KrishNani's reply, Oct 15, 2018
    Recently I ordered 
    "Pack of 4 New Fashion Casual Slim Fit Stylish Zipper Denim shirts"
    But I recieved totally different what I see in 
    "Onlinefashiondeal" site 
    I want to return it. And please refund it
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      B
      Bulurabi
      from Gumia, Jharkhand
      Oct 14, 2018
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      Address: Cuttack, Odisha

      Nearly one month is going to be completed, but my way bill no [protected] has not yet been delivered. May i know the reason? When the same will be delivered? From september 28th it is due to be delivered.in tracking some other type of message is coming. I have also contacted mobile no [protected], who told me that my parcel would be delivered today. But there is no progress. No body from blue dart is telephoning me. It is quite astonishing. Please resolve the issue.
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        Kitkat Siddharth
        from Kolkata, West Bengal
        Oct 14, 2018
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        Iam siddharth sankar barik
        My order number is bsj430772
        Order date: 08.10.2018
        Delivery date: 13.10.2018
        Product name: pack of 4 new fashion casual slim fit stylish zipper denim shirts
        Size: xl
        Total amount:999+100 (Shipping)

        Return reason: product (Shirt) is totally different in design and colour.
        Shirts are very bad colours and quality.
        So i was return the product and
        I want refund my money.
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          ashok prm
          from Boisar, Maharashtra
          Oct 14, 2018
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          Address: Pune, Maharashtra, 411027

          Waybill: [protected]

          Hi,

          I was supposed to receive a courier yesterday, i didn't receive any call from the courier service and when i checked the status it said consignee not available i have some important documents in that package can you please help me.

          It would be kind of you can resolve it quickly.
          +1 photos
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            A
            Akhil Nani
            from Hyderabad, Telangana
            Oct 14, 2018
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            Iam akhil
            My order number is oid435836
            Order date: 09.10.2018
            Delivery date: 14.10.2018
            Product name: pack of 4 new fashion slim fit stylish zipper shirts.
            Size: m
            Total amount:999+100 (Shipping)

            Return reason: product (Shirt) is totally different in design and colour.
            Shirts are very bad colours and quality.
            So i was return the product and
            I want refund my money.
            Blue Dart Express customer support has been notified about the posted complaint.
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              N
              nitin popat bagade
              from Delhi, Delhi
              Oct 14, 2018
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              i am complaining of your delivery man.

              Address: Allahabad, Uttar Pradesh, 211004
              Website: blue dirt

              I am nitin bagade. Resident of c. V. Raman hostel, mnnit allahabad, teliarganj, allahabad-211004. My order no. Is[protected]
              . My order date is 10/10/2018. Today at 10.39 am your delivery man called me and said that sir, your package is arrived please come and collect this and iam saying ok. But at that time i am in library so, ihad called my friend and told him to go collect parcel. He says yes i am going. Again i am calling...
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              M
              Mohankumar6012
              from Bengaluru, Karnataka
              Oct 14, 2018
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              This is my segment no [protected]. At time of delivery boy call i am not in my room. I informed that i am not available in my room so please wait i will collect the segment. But he didn't obey my words and closed the segment. I trying to call the delivery boy but he is not responding my call. Onces the person not available means immediately you close the segment you can't wait for a day. Can you please deliver the segment today if possible.
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Mohammed Jabri
                from Manuguru, Telangana
                Oct 14, 2018
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                Address: 500064

                My courier was not delivered to me and today i got a msg saying incorrect address. The delivery guy called me on friday 12 oct to deliver the pascel. As i was not at my home, i couldn’t take the delivery and asked to deliver it on the next day to which the delivery guy agreed. But on saturday 13th oct, i got a msg of parcel undelivered because of address related issues. The address is very clear. Besides, the delivery guy didn’t attempt to call me and ask for address. Please look into this as the parcel contains some important documents from my bank.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Anurag Baranwal
                  from Bengaluru, Karnataka
                  Oct 13, 2018
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                  Address: 560035

                  Hi my waybill number is: [protected] and not able to receive my consignment (12th oct/13th oct), and status is saying premises is closed, however, i am available at my home (Bangalore). Not sure where are they looking? Today i called to the customer-care couple of time and told them all details and also tell them my mobile number, but nobody is calling me and them saying premises are closed. Not sure how you people are delivering the consignment. Your attention is required for this issue. Hoping to get the prompt response.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    Pritam Thakare
                    from Pune, Maharashtra
                    Oct 13, 2018
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                    Address: Pune, Maharashtra

                    Hello sir/madam,

                    I am pritam thakare, writing this mail for delay of courier's delivery and current status. My waybill no is [protected] and reference no is [protected]. The courier was supposed to be delivered by 12th of oct-2018; but there is no update via sms or call from blue dart since 11th oct and still the courier is not delivered yet. I'm also trying to call your customer care center i. E[protected], but there is no response from the care center.

                    Kindly provide any contact no of shipping center and also let me know the status of the courier.

                    Please call me and update me on my contact no-[protected]/[protected]

                    Popcorn animation studios, office no. 640/650, 6th floor, marvel vista building, kondhwa chowk, gera junction, above png jewelers, lulla nagar, pune
                    Pin code 411040.

                    Thanks
                    Pritam thakare
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      V
                      vicky chopra
                      from Udaipur, Rajasthan
                      Oct 13, 2018
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                      Address: Bikaner, Rajasthan, 334001

                      The couriers with awb [protected] hasn’t been attempted to deliver at my adress and the mail delivered to me says the delivery was attempted twice how is that possible we are a joint family and stay at home and on chat with local blue dart representative dint get a convincing reason for not delivering the courier instead told that the delivery was attempted twice they lie though don’t even attempt to deliver the package, kindly arrange for delivery soon
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        U
                        Urgeles Star Diamond Private Limited
                        from Aurangabad, Maharashtra
                        Oct 13, 2018
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                        Address: Thane, Maharashtra, 421302

                        Im a manufaturer and have a account with bluedart limited for sending my parcel. Everytime for a pickup i have to call their customer care number and register. But this in itself is a task everytime i have to waste 1-2hrs ion trying to get through thier customer care executive. After getting through also many times my call is not taken up and there is a blank dial tone and after a while the call gets cut. Also the calls are chargeable so everytime call which even justs connects me to the ivr also is charged money. I have complained to the customer care centre they tell me write a mail and when i write a mail they say contact the call center. This is one of the worst systems of call centre that i have ever had to work with. And with every passing day there seems to be no improvement in their services.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Oct 13, 2018
                        Updated by Urgeles Star Diamond Private Limited                         Attaching below a few screenshot of the call logs

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                          A
                          Arupduttaedge
                          from Kolkata, West Bengal
                          Oct 13, 2018
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                          Address: Kolkata, West Bengal, 700040

                          Dear sir
                          I've ordered a shoe from paytm mall by seeing ferrari logo on the showed shoe, but after delivery there is no logo and very simple single colour shoe delivered, hope it was by mistake, waiting for the replacement and. And i have already replaced this shoe your courier executive has picked up the shoe from my home, but next replacement shoe has to be delivered by 8th october but arriving date is changing daily and today is 13th october.. Please deliver it soon. Otherwise i am ready to complain to consumer forum. Thank you. My paytm mall order no. Is [protected].
                          See the all attachments.
                          +5 photos
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                            S
                            Soni Sameera
                            from Delhi, Delhi
                            Oct 13, 2018
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                            Address: Bangalore, Karnataka, 560029
                            Website: www.mahs.in

                            I had sent one packet through treatopedia shipment to raghavendra n., medical network mediassist healthcare services ibc knowledge park 4b/1 fourth floor tower d banergatta road bangalore karnataka 560029 on 6th oct. It's a office address. I also shared contact no in it. Till date its not reached. And when i do check in site, it mentioned consignee is not present. But it is totally false. The concern person was very much in office and no one called up. Your team is saying lie.. I when contacted toll free no they are saying that they shall get deliver today. I am helpless for pathethic services of the blue dart
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                              P
                              Parash001
                              from Bhubaneshwar, Odisha
                              Oct 13, 2018
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                              Address: Cuttack, Odisha, 753001

                              Ur service person don't know the name bearing mobile no.[protected] called me for giving my document on 11th of october but till date has not given me the delivery when asked after calling why have not given delivery till date so didn't responded. It was my credit card which i am not getting in time.. I m very harassed by ur service. Ur service was very gud earlier but it seems u are not taking any action if any body is not taking it seriously.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                T
                                Thoithoi Thingbaijam
                                from Bareilly, Uttar Pradesh
                                Oct 13, 2018
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                                Address: 110037

                                Date: 13/10/2018

                                Dear blue dart team,

                                Being a very reliable delivery service in asia, this experience is something was not expected. Below is my awb
                                [protected]
                                Its contain my cheque book which supposes to deliver by 12th oct but still pending at ccu. After multiple attempts had words with an executive which disconnect the call before resolving the issue. She failed to provide an actual reason for delay instead, so rude being in the customer service industry.

                                If a client inquire saying on priority the people should understand the needs and do needful for the customer rather then making process lengthy. From bank, they have done process asap upon request, its only blue dart who failed to take the responsibilities and spoil the client urgent needs.

                                Please take up the issue and do the needful.

                                Thanks
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  aady jamy
                                  from Jaunpur, Uttar Pradesh
                                  Oct 13, 2018
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                                  Address: Lucknow, Uttar Pradesh

                                  Bluedart you should be ashamed of yourself... Awkward service by bluedart and there companion... First of all i have to show attached screenshot of there service portal... It's showing that my parcel expected delivered by 10of october and today is 13 october 2018... Recently i opened my saving account in yes bank and they committed that i will receive my kit within 8 days.. It's more than 16 days and i m still waiting for that kit... Neither they called nor any there customer service number is working... So bad so ugly service by yes bank and bluedart...

                                  It's all about much cry little wool... Drown yourself in handful of water.
                                  Kindly improve ur service otherwise blackout and close your lazy courier service.
                                  +1 photos
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                                    R
                                    rkm14091993
                                    from Kolkata, West Bengal
                                    Oct 13, 2018
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                                    Resolved

                                    I was supposed to be delivered my debit card (Dbs bank) shipment from bluedart on last wednesday. I stayed at home after taking a day off from my office for the whole day to receive that but they didn't inform me about my delivery. When i checked my waybill status, tracking details it was saying that 'consignee not available'. They are telling lie, they do not have visited my home as i am present over here. At the end of every day, they are leaving a note on my tracking details that 'consignee not available'. They can't proof that they visited my location, as they didn't stick anything to my door. Worst experience ever in my life. Please do the needful, as i need the debit card physically with me urgently.
                                    Oct 13, 2018
                                    Complaint marked as Resolved 
                                    I got the shipmemt today. Issue reaolved.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      P
                                      parveen chahar
                                      from Delhi, Delhi
                                      Oct 13, 2018
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                                      Address: 122001

                                      I have recived call from your office at 08/10/2018regarding package deliver. I am not availbale at home. I have requsted to deliver package at office address. More than 5 days passed but no revert from your side. Again i call your parson mr pawam kumar the coruier boy siad sir we will dilverd your courier at home by 5 o clock but you have to be there to recived that. I have made request that i can pick courier from your office. Than he behave ruddely. Please lookinto matter and resolved this. Details are attached below. I have also mail at your mailing address but till date no reply
                                      +1 photos
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