Submit a Complaint
Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com
1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Credit Cards
Blue Dart Express

Blue Dart Express reviews & complaints page 238

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prakashc2501
from Pune, Maharashtra
Oct 21, 2018
Report
Copy

my package was delivered to someone else

Address: Pune, Maharashtra, 411028

My courier was delivered to someone else. Courier was from my bank which contains personal documents. I received a message after it was delivered to someone named manoja on 20th oct 2018 whom i don't know.
I didn't received any mail/call/message for this before, got final message after delivery.

Waybill no - [protected]

Deliver it to address as mentioned and call on the mobile number registered with the...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
Grishma Keny
from Mumbai, Maharashtra
Oct 21, 2018
Report
Copy

Address: Mumbai City, Maharashtra

Without my confirmation the status shows as cust requested for a future delievery.. Then after some times it showed as unlocatable address... The guy called on my number.. However he should hv also called on d given alt number if the main number is nt reaponding.

After which when i called on d guys number he said sry madam parcel retrn bhijva dia.. N he assueres that the next day before 11am i will get it but sadly i didnt receive it. Nobody responds on d number... Worst service.. Happened for second time.. Terrible.
Blue Dart Express customer support has been notified about the posted complaint.
View replies
I am really sorry about this shipping service.This blue dart is delaying my product so many time untill now also. As they aspect 12 oct 2018 but today is 18 oct 2018 that 6 days past away even that was not receive untill now also.

So everybody please do not ship a product in blue dart service.

delayed delivery - Comment #3247640 - Image #0
delayed delivery - Comment #3247640 - Image #1
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    naren91
    from Angamali, Kerala
    Oct 21, 2018
    Report
    Copy

    Address: Hyderabad, Telangana

    Awb: [protected]

    My pincode is wrong on delivery address. I tried of several times to call customer care from last 3 days. They were not picking up the call. Expected delivery is 19th oct but it is not yet delivered although my address is correct except pincode. Delivery persons are not even making a call when they come for delivery. Worst delivery services.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kavithasree Mangaleswar
      from Guruvayur, Kerala
      Oct 21, 2018
      Report
      Copy

      Address: Kollam, Kerala

      I had ordered a phone via flipkart. The delivery date is october 20. I didnt yet recieved the phone. The bluedart kollam tracking system shows the courier reached our city, bu the consignees adress not complete. They didnt even contacted to the number given. Also the bluedart kollam is not picking the call. This is such an irresponsible courier, and the consumer shluldnot be cheated by showing this type of cheap excuses.
      +2 photos
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sharath Naidu
        from Chennai, Tamil Nadu
        Oct 21, 2018
        Report
        Copy

        Website: None

        Hi
        I have been waiting since a long time! My shipment says
        Waybill no : [protected]
        Reference no : [protected]
        Pickup date : 15 october 2018
        From : noida
        To : bangalore
        Status need department name/extention number

        I need my card at the earliest. Kindly respond. U guys wont even give a number to contact or update my work location.
        Pathetic experience!
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        I kindly request the team responsible to deliver my card tomorrow monday oct 22 2018.
        My adress working hours is 7 to 4 bagmane constellation tech park taurus 2 building

        Post 5.30 ill be available at thyagrajnagar banashankari 560028.

        Ph no - +91 [protected]
        Reply
        The customer service number on the website is fake .doesnt work.
        No one is responsible to deliver the shipment . No one ever tried to call me but the status is updated as undelivered.
        Can't get more furstating !
        Pathetic experience !
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bhanu Pratap Singh, CMBB
          from Bengaluru, Karnataka
          Oct 20, 2018
          Report
          Copy

          Address: 560084

          My item was shiped and reach to my city around 4 days back but the shipmennt has not reched to my address. Its tracking number is [protected]. Dtdc has falsly stated in the trackings status that my address is not locatable. My address is definitely locatable as every day i get many different shipments even from amazon delivery service. Thiis is not the first time dtdc is doing such nasty and mischievous activities... Torturing consumers. Thereby, i humbly request this consumer forum that, due to dtdc's such behaviour, dtdc must be black listed publicly so that innocent consumers may be protected from such cheaters. Thank you.
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Venkata2345
            from Kaikalur, Andhra Pradesh
            Oct 20, 2018
            Report
            Copy

            The delivery of the shipment was said to be on 17/10/18 it didn't show up. Then again on 18/10/18 it was said to be out for delivery please keep the money and it didn't show up saying the day was holiday. Then again on 20/10/18 it was said to be out for delivery and again it didn't show up and 21/10/18 you will again say it is a holiday. Seriously wasting my time and also the most annoying company i have seen. If you can't bring the courier keep it with you i don't care and i am not going to pay even if it showed up. If you can't bring the courier don't atleast waste my time
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mathew aju
              Oct 20, 2018
              Report
              Copy

              Address: Ernakulam, Kerala

              A courier with credit card has been dispatched from my axis bank which has been delivered at blue dart edapally toll office via blue dart vied awb#[protected]. I will be able to pick it only after 28/10/2018, i aju p mathews request you to kindly hold the same till october last week by when i will be able to collect it from the blue dart edapally toll office.

              With regards,
              Aju p mathews
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pallavi Salgar
                from Mumbai, Maharashtra
                Oct 20, 2018
                Report
                Copy

                Address: Thane, Maharashtra, 40607

                I had ordered 3. Items from paytm which was suppose to be delivered by bludart. I recieved 2 items but did not recieve one but it is showing delivered on the app. It is handed over to ravi whom m not aware of. I did not get a call when the ordered was delivered how can it be handled to someone unknown i want the order to be delivered or the refund.
                +2 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rishibh Anand 12345678
                  from Bathinda, Punjab
                  Oct 20, 2018
                  Report
                  Copy

                  Address: Ludhiana, Punjab

                  I am calling blue dart ludiana branch near bus stand from 2 days and they are not picking up the call. I tracked the parcel which was sent from uk embassy and this parcel was delivered to this branch on 18 october and it has been 3 days now neither i get any call from blue dart related to the parcel nor they are picking my call. Today one of the staff members pick the call and without listening to my issue he cut the call. I have to travel 130km to collect this parcel from ludhiana as i live in ferozepur, punjab. This is the most irresponsible dealing of mine with this courier company.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajat Solankio=i
                    from Bansi, Uttar Pradesh
                    Oct 20, 2018
                    Report
                    Copy

                    Address: Shajapur, Madhya Pradesh, 465001

                    Hello,
                    I am rajat solanki, i am really waiting for my document i dont know where is my parcel can you please deliver to my address.
                    Will you please add or change my address:
                    New address - 22, someshwar marg, in front of sitlamata temple,
                    Shajapur. Mp
                    Pin :465001
                    Contact number : [protected], [protected]
                    Tracking id : [protected]
                    Or
                    R5155937
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Oct 20, 2018
                    Updated by Rajat Solankio=i                     Its my request to add address so that my parcel can delive.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prathibha yadav
                      from Bengaluru, Karnataka
                      Oct 20, 2018
                      Report
                      Copy

                      Address: 560021

                      Hi, i need to complain in delivery person, who is very rude and ill-mannered i need to take serious action on this as i could not fine details of deliver person in the order details. I need this person to apologize for his behaviour on customer and his should never repeat this again to any customer further and also i request to provide his details so i will complain to his manager to escalate this issue
                      Way bill details :[protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        alex philip
                        from Bengaluru, Karnataka
                        Oct 20, 2018
                        Report
                        Copy

                        Address: 690501

                        Track number -[protected]

                        I have to receive a mobile on first week of oct through blue dart.
                        Through your tracking system from[protected] it’s showing in ambalapuzha, latter tried to get phone number of agency through net but none of them were functioning. Latter i have visited your vyttla, ernakulam branch and through them i have connected mr. Anil ‭+[protected]‬ and advised to collect the same on personal on two days back but unfortunately his attitude was not professional and he don’t deliver the same, now we don’t know how to get the same

                        Alex
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vaddepalli Ashok
                          from Bengaluru, Karnataka
                          Oct 20, 2018
                          Report
                          Copy

                          Address: Mysore, Karnataka, 570018

                          Since 3 days you are keeping my credit card with you and not at all informing about the delivery and then finally today i got a message that your product is not delivering at mentioned address. When i am trying to reach them then they are not all responding to any call on mobile number and landline number then tell that, how should i get this courier. Try to solve the issue as soon as. Please call me at my number [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Oct 20, 2018
                          Updated by Vaddepalli Ashok                           Since 3 days you are keeping my credit card with you and not at all informing about the delivery and then finally today I got a message that your product is not delivering at mentioned address. When I am trying to reach them then they are not all responding to any call on mobile number and landline number then tell that, how should I get this courier. Try to solve the issue as soon as. Please call me at my number
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            W
                            Wilson Varghese
                            from Bengaluru, Karnataka
                            Oct 20, 2018
                            Report
                            Copy

                            Address: 560037

                            Hi sir/madam,

                            My product is supposed to deliver on wednesday (17/10/2018) but i got a message stating that due to address issue its not delivered. On that day i didnt receive any call. Next day i called the helpdesk and informed the same issue and gave them another alternative phone number also.
                            But still the product is not yet delivered.
                            Today is 4th day, seriously its a very bad experience.
                            Tracking no - [protected].
                            I hope you will consider this request and will take an immediate action.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sarbo4
                              from Ranaghat, West Bengal
                              Oct 20, 2018
                              Report
                              Copy

                              Address: Nadia, West Bengal, 741404

                              My tracking id is [protected].. Product out of deliverey from 5 days past still it is not delivered. Poor service of bluedart at 741404 pin.. I want to loudged a complain against them.. My product is still not delivered still now.. Its urgent for me. Customer care do not picked my call. I contact several time to customer care but always i failed. I faced same problem with bluedart in the past.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                avinash bhadauria
                                from Mumbai, Maharashtra
                                Oct 20, 2018
                                Report
                                Copy

                                Address: 400095
                                Website: Blue dart courier

                                Hi team

                                This is avinash here i was about to receive the imp document (Waybill no [protected]) today but he has written fake comment that i have shifted from the address.

                                He didn't call once on my mobile no also.

                                This is extremely bad if you don't want to deliver the packet say truly.

                                I want to speak to higher official authority who look after mumbai asap.

                                Regards
                                Avinash

                                Regards
                                Avinash
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Balamurugan Sundaraj
                                  from Bengaluru, Karnataka
                                  Oct 19, 2018
                                  Report
                                  Copy

                                  Address: 560036
                                  Website: www.bluedart.com

                                  Expected date of delivery 12 oct 2018
                                  The package should delivered on 12th oct 2018. So far not yet delivered.
                                  Also, they will update the wrong status "consignee not available".
                                  Poor service from bluedart. But i am not sure why banks are using this company. Instead they can send this through indian postal service and it will delivered atleast within 5 days.

                                  Wost service from bluedart and cheating all the customers and indian companies.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    komati venkatarao
                                    from Ramapuram, Andhra Pradesh
                                    Oct 19, 2018
                                    Report
                                    Copy

                                    Address: Guntur, Andhra Pradesh

                                    To,
                                    Blue dard

                                    Icici bank dispatched atm card through blue dart wide awb[protected].
                                    But guntur blue dart courier is not delivered. L am vegited 2 times your main branch, courier boy not phone to me and he is not came to my house.
                                    Two massages are came from icici bank delivery is missed and call customer care
                                    So please purse awb[protected] as early as delivered
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vighneshwar Sankolli
                                      from Bengaluru, Karnataka
                                      Oct 19, 2018
                                      Report
                                      Copy

                                      Address: 560102

                                      Blue dart awb# [protected] not received.
                                      Even address is correct sent back as in complete address. Almost whenver hdfc courier to same address, 1st time simply sent back& after many complaints to bluedart dispatch to correct address.

                                      Further details please reach to my contact number [protected].

                                      Also address is not outskirt of bangalore, it's hsr layout bangalore one if the popular place in bangalore city.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Citibank
                                        1.8
                                        (1855)
                                        Deals Bazaare
                                        1
                                        (15)
                                        CPP Group India
                                        4.4
                                        (461)