Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com

1

Updated: Nov 17, 2025

Complaints 10550

Resolved

942

Unresolved

9608

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express

Blue Dart Express reviews & complaints page 238

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Ludhiana, Punjab

I am calling blue dart ludiana branch near bus stand from 2 days and they are not picking up the call. I tracked the parcel which was sent from uk embassy and this parcel was delivered to this branch on 18 october and it has been 3 days now neither i get any call from blue dart related to the parcel nor they are picking my call. Today one of the staff members pick the call and without listening to my issue he cut the call. I have to travel 130km to collect this parcel from ludhiana as i live in ferozepur, punjab. This is the most irresponsible dealing of mine with this courier company.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shajapur, Madhya Pradesh, 465001

Hello,
I am rajat solanki, i am really waiting for my document i dont know where is my parcel can you please deliver to my address.
Will you please add or change my address:
New address - 22, someshwar marg, in front of sitlamata temple,
Shajapur. Mp
Pin :465001
Contact number : [protected], [protected]
Tracking id : [protected]
Or
R5155937

Blue Dart Express customer support has been notified about the posted complaint.

Oct 20, 2018

Updated by Rajat Solankio=i Its my request to add address so that my parcel can delive.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560021

Hi, i need to complain in delivery person, who is very rude and ill-mannered i need to take serious action on this as i could not fine details of deliver person in the order details. I need this person to apologize for his behaviour on customer and his should never repeat this again to any customer further and also i request to provide his details so i will complain to his manager to escalate this issue
Way bill details :[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 690501

Track number -[protected]

I have to receive a mobile on first week of oct through blue dart.
Through your tracking system from[protected] it’s showing in ambalapuzha, latter tried to get phone number of agency through net but none of them were functioning. Latter i have visited your vyttla, ernakulam branch and through them i have connected mr. Anil ‭+[protected]‬ and advised to collect the same on personal on two days back but unfortunately his attitude was not professional and he don’t deliver the same, now we don’t know how to get the same

Alex

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mysore, Karnataka, 570018

Since 3 days you are keeping my credit card with you and not at all informing about the delivery and then finally today i got a message that your product is not delivering at mentioned address. When i am trying to reach them then they are not all responding to any call on mobile number and landline number then tell that, how should i get this courier. Try to solve the issue as soon as. Please call me at my number [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Oct 20, 2018

Updated by Vaddepalli Ashok Since 3 days you are keeping my credit card with you and not at all informing about the delivery and then finally today I got a message that your product is not delivering at mentioned address. When I am trying to reach them then they are not all responding to any call on mobile number and landline number then tell that, how should I get this courier. Try to solve the issue as soon as. Please call me at my number

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560037

Hi sir/madam,

My product is supposed to deliver on wednesday (17/10/2018) but i got a message stating that due to address issue its not delivered. On that day i didnt receive any call. Next day i called the helpdesk and informed the same issue and gave them another alternative phone number also.
But still the product is not yet delivered.
Today is 4th day, seriously its a very bad experience.
Tracking no - [protected].
I hope you will consider this request and will take an immediate action.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nadia, West Bengal, 741404

My tracking id is [protected].. Product out of deliverey from 5 days past still it is not delivered. Poor service of bluedart at 741404 pin.. I want to loudged a complain against them.. My product is still not delivered still now.. Its urgent for me. Customer care do not picked my call. I contact several time to customer care but always i failed. I faced same problem with bluedart in the past.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400095

Website: Blue dart courier

Hi team

This is avinash here i was about to receive the imp document (Waybill no [protected]) today but he has written fake comment that i have shifted from the address.

He didn't call once on my mobile no also.

This is extremely bad if you don't want to deliver the packet say truly.

I want to speak to higher official authority who look after mumbai asap.

Regards
Avinash

Regards
Avinash

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560036

Website: www.bluedart.com

Expected date of delivery 12 oct 2018
The package should delivered on 12th oct 2018. So far not yet delivered.
Also, they will update the wrong status "consignee not available".
Poor service from bluedart. But i am not sure why banks are using this company. Instead they can send this through indian postal service and it will delivered atleast within 5 days.

Wost service from bluedart and cheating all the customers and indian companies.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh

To,
Blue dard

Icici bank dispatched atm card through blue dart wide awb[protected].
But guntur blue dart courier is not delivered. L am vegited 2 times your main branch, courier boy not phone to me and he is not came to my house.
Two massages are came from icici bank delivery is missed and call customer care
So please purse awb[protected] as early as delivered

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560102

Blue dart awb# [protected] not received.
Even address is correct sent back as in complete address. Almost whenver hdfc courier to same address, 1st time simply sent back& after many complaints to bluedart dispatch to correct address.

Further details please reach to my contact number [protected].

Also address is not outskirt of bangalore, it's hsr layout bangalore one if the popular place in bangalore city.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560066

The product was ordered on 16th oct 2018 via ferns and petals and was supposed to be delivered by 17th october 2018.
It has not been delivered till date and even after constant follow ups.
On top of that they have mentioned wrong status that the consignee was not there at home to receive the package although we were at home the whole time.
I hope blue dart's unprofessional-ism could be improved.
Pathetic delivery system. Never going to use this means of delivery.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Idukki, Kerala, 685608

I am a resident of thodupuzha in kerala. I had ordered a number of things from amazon and had paid extra for home delivery. After a few days when the product reached the local office of bluedart, they called me to collect it from their office saying that delivery will not be done to my address which is well within the range of the office. Maybe it is the laziness of the delivery agent or the callousness of the employees, i had to leave my work mid-way to collect the delivery. This has happened multiple times and with many other people who work with me. I hope this complaint reaches those who can take necessary action against these people. Below are the details of the courier.
Bluedart courier, manakkad road, thodupuzha, kerala. Branch manager - mr. Isaac.
Phone - +[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411048

Website: Bluedart Express a

Hi my axis bank document is delivered to unknown person and i am not getting any concern person contact details to trace out the same. After emailing they give me customer care number, but this number is not valid.

I was getting sms on delivery intimations but all at sudden i got a message that courier is delivered to me? How it is possible? But parcel didn’t delivered me.

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

View replies

Axis Bank Customer Care

from Pune, Maharashtra

Oct 19, 2018

Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560078

Hi,

Axis bank sent me a courier to my previous address. But i requested blue dart through email to not deliver as i relocated. Could you please help deliver it to the axis bank branch office or to my current address.

The status says 'c'nee shifted from the given address.
Please let me know the address you delivered.

Waybill # : [protected]

Regards,
Annapoorna

Blue Dart Express customer support has been notified about the posted complaint.

View replies

T

Tshering Dhondup Bhutia

from Bahula, West Bengal

Oct 19, 2018

My way bill no [protected] parcel is redirected for return without informing me or giving me call and without my consent. My mobile no was provided when I ordered the purchase. Please make sure I receive my parcel. My mobile no is [protected].

J

jpkurmi

Oct 19, 2018

Hi,

The shipment that was to reach me AWB-[protected] has not reached me in 4 days. When I try to call them in the number [protected], they don't respond. I am not sure now what to do.

Please help...

V

Vamsi523

from Chennai, Tamil Nadu

Oct 19, 2018

Hi Team,
Imwaiting for my Parcil the status is showing fron yesterday its out of delivary but till now ididnt get iteam,
Please check and help me to get parcel ASAP.
tHANKS,
Vamsikrishna.G
[protected]
Order id:[protected]

waybill# : 35419104070 - Comment #3245997 - Image #0

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 560059

Dear team,
My credit card has been shipped from bank to my old address (Bhuvaneshwar, odisa). Its already in delhi hub and will be moved to noida sector 63 today. But i wanted to change my courier address to h r vanishree, mindtree ltd. Global village, behind r v engineering college, mylasandra, mysore road, bangalore as i have relocated to banglore from bhubaneswar. Kindly do the needful

Ref. No: [protected]

Thanks in advance
H r vanishree.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122004

Sbi bank send me a credit card through blue dart on 4th oct... But on 18 oct i recheck status.. Status show shipment delivered.. But i did not get my product... Shipment delivered to worng address... They do not call me once. My way bill number is [protected]. Please resolve my problem as soon as possible. I call to bluedart so many times.. But they did not respond

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600106

Website: www.bluedart.com

Awb no [protected] expected to be delivered to me on 17 10 2018 was not delivered to me. The tracking details in blue dot web site says that - delivery attempted premises closed. This is blatant lie the delivery person without attempting to deliver the item has falsely reported that my premises was closed which is not the case. Please arrange to send the item atleast today
Dr t muthuvelu chennai arumbakkam phone no [protected]

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My order from british council is about to dispatched with awb# [protected] and the delivery date is 20-oct-18.

I want to change my delivery address.
Kindly change my delivery address to:

No 2/62, sri vengamamba luxury gents pg,
Nehru street, navalur, near sree gupta
Bhavan, chennai, tamil nadu 603103

Hope you will respond to this and looking forward for your positive response

Thank you

Blue Dart Express customer support has been notified about the posted complaint.

View replies

S

subrat moharana

from Korampallam, Tamil Nadu

Oct 19, 2018

I don't get my delivered order. My delivered date are 10/10/2018 but I don't get my delivered order today is 14/10/2018 already 4 days are passed. Please check & confirm my order.

subrat moharana's reply, Oct 14, 2018

I want my order quickly

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600048

These people are unable to find vit university location in the given near by pincode 600048 even if you say the address to google assistance it can show you the location. I think blue dart people are not committed to work if you are not willing to work please stop your service at least at that time this mi people stops giving parcel service to you. A lot of delay in the service. If you don't know how to find address atleat take help from google you may feel better.

+1 photos

Jun 20, 2020

Complaint marked as Resolved

Blue Dart Express customer support has been notified about the posted complaint.

Oct 19, 2018

Updated by vrcool310 600048 is pin code for VIT university Chennai campus vandalur-kelambakkam road

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines