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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 240

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D
deepak_read
from Patan, Gujarat
Oct 17, 2018
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Address: Bharuch, Gujarat, 329001

Had booked two couriers on 12th october 2018 from bharuch to haldia (Wb) dated 12th october 2018 with way bill no - [protected] and [protected].
The expected date of delivery was on 15th oct'18 but till now didn't delivered.
Kindly let us know why it hasn't been delivered in time as these documents were quite important and must be delivered in time.
Blue Dart Express customer support has been notified about the posted complaint.
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    SuzM
    from Bengaluru, Karnataka
    Oct 17, 2018
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    Address: 560005
    Website: www.bluedart.com

    My consignment was booked in goa on 09.10.18 but has not yet reached me (Bangalore) on 17.10.18; only one update available from bludeart on 13.10.18 that customer not answering phone. This is incorrect as there was no attempt to reach me or deliver the consignment. It is the 9th day and bluedart is unable to deliver that consingment is out for delivery as customer is available only after 5pm. This is again incorrect as i spoke to the local office on tel #[protected] and delivery was promised by 4pm today. It is 5.15 pm and still no sign of any call or delivery... The local customer call # for bluedart (Kalyanagar office) is now not reachable (Off the hook) conveniently as it is raining. Bluedart charges exhorbitant (5 times dtdc) and is unable to deliver consignments from goa to blr even on the 8th day. What a daylight robbery. Hire more staff at bluedart and then rate your charges.
    Blue Dart Express customer support has been notified about the posted complaint.
    Oct 17, 2018
    Updated by SuzM
    Delivery was done today at 5.25pm; on questioning the delivery person as to why it took 8 days for delivery, he says "a lady from our office (Kalyan Nagar) left so all the mails in backlog ... I don't know".
    Attached the POD sheet snapshot showing my signature at 5.25pm

    Oct 17, 2018
    Updated by SuzM
    Extremely poor response and service from BlueDart. Company takes absolutely no responsiblity neither does the agent. It is better to use the Govt. Postal service or other courier companies who are 4 times lesser (ie. Rs.40 - DTDC) versus BlueDart Rs.219.
    Shame on BlueDart - Bad service - worst courier service
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      G
      Gireesh Gopinath
      from Kochi, Kerala
      Oct 17, 2018
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      Blue dart awb #*0345 status showing"wrong pincode, will impact delivery". Nobody contacted me yet.
      The courier boy without coming to my home or office, simply returned the consignment.
      I have send couple of mails regarding this, but didn't get any responds from them. I can see pin code was correct and they are able to delivered here (682030)
      Blue Dart Express customer support has been notified about the posted complaint.
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        D
        dilrock777
        from Delhi, Delhi
        Oct 17, 2018
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        Address: 495001
        Website: Paytm

        AWB no. - [protected]

        According to your services I am not available at the time of delivery. This is totally wrong update by your agent, actually no one came to my home or I had not received any call by delivery agent, So how can your delivery service update that status.

        Blue dart is very bad courier service, It happens with me and my friend 5-6 times.
        Blue Dart Express customer support has been notified about the posted complaint.
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          G
          gireesh.g
          from Kochi, Kerala
          Oct 17, 2018
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          Address: Ernakulam, Kerala

          Blue dart awb #*0345 status showing"wrong pincode, will impact delivery". Nobody contacted me yet.
          The courier boy without coming to my home or office, simply returned the consignment.
          I have send couple of mails regarding this, but didn't get any responds from them. I can see pin code was correct and they are able to delivered here (682030)
          Blue Dart Express customer support has been notified about the posted complaint.
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            B
            binujohn.leo
            from Gurgaon, Haryana
            Oct 17, 2018
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            Address: 560047
            Website: Blue Dart

            The delivery agents will enter the details as incorrect address so that the consignee will go to their office and collect the package. Very bad service. If we contact them, they will not answer the call and if by chance answered, which happens rarely, they will hung up on you. The charge a fortune for their service and such a bad service they provide. Also, since yesterday, the customer care number is coming as not in service. Very bad service.
            Blue Dart Express customer support has been notified about the posted complaint.
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              D
              Dugguyogesh
              from Mumbai, Maharashtra
              Oct 17, 2018
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              Address: Varanasi, Uttar Pradesh, 221002

              Dear concern,

              It is regret to inform you that my shipment has been arrived in varanasi at 11th but same has not been delivered yet. After a lot of follow up no body is giving proper response. When i called several times, then they have told me my runner boy is on leave, as & when he will come, then consignment will deliver. Look at the sititutaion & scenario of service. At this circumstances, what should i do??? Should i escalate the matter... Request you to please do the needful on urgent basis.

              Mo # [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              Oct 17, 2018
              Updated by Dugguyogesh
              Waybill: [protected]

              Dear Concern,

              It is regret to inform you that my shipment has been arrived in Varanasi at 11th but same has not been delivered yet. After a lot of follow up no body is giving proper response. When I called several times, then they have told me my runner boy is on leave, as & when he will come, then consignment will deliver. Look at the sititutaion & scenario of service. At this circumstances, what should I do??? Should I escalate the matter... Request you to please do the needful on urgent basis.
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                S
                Shubhranta
                from Ranaghat, West Bengal
                Oct 17, 2018
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                Hi

                Awb no: [protected]

                My order can not be dispatched due to wrong pin code. Earlier i mentioned the pincode as 411015. But the correct one is 411014. Please find the updated delivery address below:

                Cluster d, wing 3, 5th floor, virtusa consulting services pvt ltd, eon it park, kharadi, pune 411014

                Please take an early action.

                Thanks

                Shubhranta
                [protected]
                [protected]@gmail.com
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  Madhulika kumari
                  from Ingraj Bazar, West Bengal
                  Oct 17, 2018
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                  My blue dart awb number is [protected].

                  I have my nykaa packet to be delivered from your blue dart courier service. This packet has already reached at the location here in begusarai and is held with the local blue dart service team since yesterday.
                  This morning after checking the arrival of my packet i called up the local bluedart office inderjeet, contact num [protected] and the concerned person straight away refused to deliver the my packet stating that there is no staff available and asked me to come and collect mu packet in such a rude tone.

                  Is it customers duty to go and collect their packet? What you and your so called teams doing in service team. Why is these kind of people working for service industry who doesn’t have manners to talk and deal. How can u send all your staff on holidays all at same time and then tell customer to come and collect their packets. Or else wait for 3-4 days until their staffs return.

                  This is what you give service?

                  I want serious action towards such a callaous attitude.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    A
                    aryananda Singh
                    from Ernakulam, Kerala
                    Oct 17, 2018
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                    Address: 800012

                    Whenever my parcel gets shipped with bluedart. It's a headache for me, their bad habit of not contacting customer & just return the product back to shiper "saying address unlocatable" has been major issue. My waybill no is :[protected]. Kindly look into the mayyer seriously as they always behave like this with all customers. At my place all other courier partner reaches easily bt this bluedart, they are hell.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      JAGADESH KUMAR POBBATHI
                      from Hyderabad, Telangana
                      Oct 17, 2018
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                      Address: Hyderabad, Andhra Pradesh

                      Dear your - card dispatched thru bluedart courier vide awb no -[protected]-dt of desp-11/10/2018
                      Full date no response whenever we call customer care they say it will be delivered the same day.. When will the date come is it this year or next month or...
                      This is ever worst service experienced from blue dart
                      It’s not the standards.. Need immediate resolution
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        from Jodhpur, Rajasthan
                        Oct 17, 2018
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                        Address: Udaipur, Rajasthan, 313001

                        Dear sir
                        I am ad vinay suryvanshi frim udaipur rajasthan. I was expecting my persal by blue dart two days before but till date i have not recived. I it very important document. When i called blue bart local office then they misbehave like any thing.
                        Now i am fileing case in consumer court if you donot take any action.
                        Thanks
                        Ad vinay suryvanshi
                        [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Bipin M
                          from Mumbai, Maharashtra
                          Oct 17, 2018
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                          Address: Mumbai City, Maharashtra, 400701

                          As i got a call from bluedart that my parcel is arrived which is bank cheque of the company but it has been 3 day it not being delivered, everyday i call to the number but gets response that will get delivered it today but still not delivered and also not telling any response from him so request you to check the same as i dont have any ref no so i can give u
                          Name : kalpana deshmukh
                          Number : [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            R
                            rkavitar
                            from Mohali, Punjab
                            Oct 17, 2018
                            Resolved
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                            Resolved

                            Address: Chandigarh, Punjab, 160036

                            Dear sir/mam,

                            I have been ordered a product on amezone by the name of achin sharma and it is dispatched by bluedart service. It was already paid. Sir, at first attempt of delivery mr achin was not available at given address so he provided alternate address. But they delivery person did not delivered on given address it is ok no issue for that. But after one day we contacted to concern person and they even refused to deliver even previous address. So we requested to them on 16 of oct i took follow up that why they did not delivered, and they told me that on previous address no buddy was available that is not possible i was at home for whole day they did not even call to ask. Right now they are clearly denying for delivery, what is totally unprofessional behavior.
                            Tracking id is as under:-
                            [protected] by the name of mr achin sharma
                            It was for chandigarh. Sector 40d.

                            Bluedart contact number[protected]

                            I request you to sort out this because i can not go to godown of bluedart is very far from me.

                            Regards
                            Achin sharma
                            Oct 17, 2018
                            Complaint marked as Resolved 
                            Sir kindly look after my complaint . It is harrashment its not about delivery its about need of any product. achin sharma
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Oct 17, 2018
                            Updated by rkavitar
                            it is not resolved yet.
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                              umakant51
                              Oct 17, 2018
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                              Address: Khordha, Odisha, 751021

                              Why it's is taking more time to deliver one product.. Though it was already reached bhubaneswar odisha near about 2 days but i don't know what is the reason for delay. Not a good company at all. Yesterday i was assured that it supposed to be delivered by today but what is the issue for delivering the courrier. As i requested this is a puja schedule going on so i think they are mis using my services
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                shankardon boys
                                from Manthani, Telangana
                                Oct 17, 2018
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                                Address: 636122

                                My waybill no is protected 16/10/2018 is my delivery date. But i did not get my courier when i track my status it's showing wrong pin code and showing shipment redirect to same awb
                                Even no call from delivery boy i m very dissapointment blue dart
                                My courier is from chennai to salem. Even i don't no what to do please do the needful blue dart it is very urgent
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                                  Abner Rendle Kunder
                                  from Gurgaon, Haryana
                                  Oct 16, 2018
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                                  Address: 560057
                                  Website: paytm

                                  Hi
                                  Your company bluedart has a customer service number which i am trying to call since three days and i haven't been able to reach anyone which is the most pathetic and worst delivery service i have ever come across i have been called by three different people since the 12th of october with regards to my shipment register to mobile number[protected] the guys call me and ask me to come and collect the shipment at a different location i have been receiving threatening calls abusive calls calls telling me by the courier guys to call customercare and complain and do whatever i want and they will not deliver the package what the hell is going on why can't i bloody reach your customer service number the 1860 number why doesn't it connect at all what is bloody going on with you guys is this the scam i will read out the number of the guy who has been abusing and calling me and threatening me to come home and attack [protected] call me back as soon as possible and give me an explanation the worst service offered in delivery is blue dart
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Shyam1519
                                    from Siliguri, West Bengal
                                    Oct 18, 2018
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                                    Address: 127021
                                    Website: [email protected]

                                    Sir I am shyam sharma
                                    My friend buy some clothing for me
                                    And then an make a package or booking for me ..from blue dart courier service, bhiwani (HR) to binnaguri, West Bengal 735232
                                    My booking id is [protected]

                                    This booking is so very delay
                                    I have no contact with them
                                    So I try to contact bluedart complain service but not connect
                                    So pls I want to my booking now otherwise I will take a strongly action about bluedart courier
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Mera correar abi Tak nahi 12 .10 kanpur me agya hai abhi Tak Mila nahi hai
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                                      Richang Sheth
                                      from Vadodara, Gujarat
                                      Oct 16, 2018
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                                      Address: Vadodara, Gujarat, 390019
                                      Website: Mi Store

                                      Dear Bluedart, i have order mi router from mi store & i had never refuse my order, nor it delivered to my house. Please send my mi product with tracking no.[protected], which show status "refuse by customer". Please let me know by mail or text message. No confirmation from bluedart for delivery. From last 2 days it's show in warehouse. Please for the same asap.
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        mintu06
                                        from Delhi, Delhi
                                        Oct 16, 2018
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                                        Address: Patna, Bihar, 800024

                                        My courier with awe no [protected]is still not delivered to my address.kindly provide me contact no of your courier boy. my no [protected], [protected].this happens to second time with me. my previous shipment was also returned by your courier boy even after repeated call my me to your customer service no.
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