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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Jul 23, 2025

Complaints 937

Resolved

460

Unresolved

477

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 29

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We have cleared the Loan last year but still we haven't received the NOC and also there is no proper response, We are begging...

Dec 16, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly provide your register mobile number, loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,

BAF India

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Sir, I Shriprakash Baruah had a loan of yamaha szrr v2 with Bussan auto finance Ltd bearing loan A/C No. TW129INR00688706 with an EMI of Rs. 2311 for 36 months which is cleared on June' 2021 but not received my NOC till date.

So, sir kindly do the needful action at the earliest. Thank you.

Shriprakash Baruah.([protected])
Add: C/O Rajendra Nath Baishya, Near global diagnostic centre, Hospital Road, P. O. Sualkuchi, Dist: Kamrup(Assam) PIN: 781103.

+1 photos

Dec 14, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned mail, we would like to inform that we are taking your loan NOC request and you will get the same at your register address within 7-10 days.

Add: C/O Rajendra Nath Baishya, Near global diagnostic centre, Hospital Road, P. O. Sualkuchi, Dist: Kamrup(Assam) PIN: 781103.

Regards,

BAF INDIA

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I have completed 24 months emi.
And I maintained balance even pandemic time, but they didn't auto deducted the emi.
Now, asking for interest, and not disclosing the event complete interest.

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Nov 8, 2021

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,

BAF India

Praveena Kasula's [Complaint's author] reply, Nov 9, 2021

Ph.No-9441311879, Agreement no, TW914INR00790306, Chassis no. ME1SED1V3K0024568, Engine no. E3Y3E0696491

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We have cleared the Loan last year but still we haven't received the NOC and also there is no proper response, We are begging the customer care always but they have a standard response we will receive the NOC in 20-30 days

Loan Number: TW007INR00768504

Requesting at-least for soft copy for the below mail id : [protected]@gmail.com

Nov 6, 2021

Complaint marked as Resolved

The issue is not resolved they marked the issue is resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Nov 06, 2021

Updated by prabhakaran_brsp please share the soft copy of the NOC

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Nov 08, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned mail, we are arrange to re-dispatch NOC at your below mention address.

Address with landmark : S/O Baskar S, #110 Nadamma Layout, Kodichikkanahalli, Bangalore South, Bommanahalli, Near annapooraneshwari temple, Bangalore Karnataka 560068

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Dear sir.
Plz give me current loan amount statement email [protected]@gmail.com

Dec 13, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Nov 08, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

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Address: Eranakulam

Fake bounce chargers including my Lone amount ..

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Nov 6, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Dear Sir/Madam

Hi my name is Abhijit Deb I have cleared the loan of my vehicle (Yamaha Alpha) bearing registration number ML 05 Q4358 so I kindly request you to mail the NOC on my [protected]@gmail.com as it is urgent
Loan number: TW134INR00614781
Hope you resove the problem soon Thank you

Dec 10, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Nov 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India,

We have already reverted on you mails ID [protected]@gmail.com.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Hyderabad

How many emi are pending on my two wheeler loan the agreement copy Kindly share loan statement copy & my loan account number is TW009INR00850087.

Phn : [protected]
Email : [protected]@gmail.com

Dec 8, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Nov 02, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Loan account statement has been shared on [protected]@gmail.com . please check.

regards,

BAF India

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Address: No

I not continue your company loan my vehicle loan clear issues not respond only one in your company

Dec 8, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Nov 02, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

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I've completed my EMI on 8th OCT and I want to know how to get NOC of The bike.
Kindly do immediate reply to me and resolve my issue at earliest

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Nov 2, 2021

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

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Dear sir My loan no TW9151NR00734468. My name Korla venkatesh, my loan was cleared 4 months ago, but iam not received my noc letter, please send my noc letter my mail address [protected]@gmail.com thank you

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Nov 02, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to check further

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,

BAF India

Nov 08, 2021

Updated by venkateshkorla My registered mobile number [protected], loan no TW9151NR00734468, engine no E3Y3E0810587, chassi no ME1SED1V8K0080989. Please send my clearance letter my email no [protected]@gmail.com. Thank you sir.

Nov 08, 2021

Updated by venkateshkorla Pls respond sir

Nov 09, 2021

Updated by venkateshkorla Please send the noc soft copy my mail [protected]@gmail.com.

Nov 11, 2021

Updated by venkateshkorla The issue was not resolved but they posted resolved. Please solve the problem.

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Address: Guntur Andhra Pradesh

Hi I'm shaik Nayas Rasool from Guntur Andhra Pradesh.i bought a bike through your finance in July 2019 and cleared all my dues in time. I have raised a request for NOC 6months ago, still not received any.
Attaching Vehicle photo for your reference.
Kindly do the needful.

+1 photos

Dec 8, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.
Regards,

BAF India

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Address: Address- 5-I samyak vihar colony dewas dist dewas (m.p.) 455001

Dear, Sir/medam

I bought a Yamaha bike from petal yamaha, Indore (M.P.) in the year 2017, whose registration number is MP41MZ7341. Whose entire loan was deposited by me in the year 2017 itself, but till date I have not received NOC. Please give me NOC.
My details:-

Name - Rahul mali
Address- 5-I samyak vihar colony dewas dist dewas (m.p.) 455001
Mobile- [protected]
Email- rahulmali.[protected]@gmail.com
Vehicle registration number - MP41-MZ-7341

Dec 6, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Oct 30, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share RC copy tocross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

you need to share above documents @ [protected]@bafindia.com

Regards,

BAF India

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I have taken finance from coching for my bike.Now the BAF india Cochin branch is closed. There is no other way to contact them.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 30, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

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Address: Bangalore

Website: Bussan

Loan details please

Nov 29, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Hello, i would like to close my bike Loan amount at once, i tried to contact Bussan finance agents but no one is responding, i have been trying from two months but no one resolving my issue. i tried to call all customer care numbers but no one is answering.TW918INR00859393 this is my loan account number. pls let me know the process to clean my total loan amount. literally am fed up with this finance service, i want to get rid of this immediately.

Nov 29, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Oct 28, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Sir please help me as fast as you can
I cleared the loan of my bike Yamaha R15 and didn't get noc yet i am sold my bike so i have to transfer my bike argent i cleard loan befor 1 month today is the 35 day and i didn't get my noc yet my loan number is TW626INR00799997 name moin khan [protected] is the registared Mobile number

Dec 6, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Oct 28, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Please confirm your relationship with customer and customer date of birth to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: 91,maniratnam part-2 vasna ahmedabad

This is yogesh and i had purchase my Yamaha FZ bike since 2015 and my loan and aggerement number i.e. TW008INR00352910, I am waiting for your revert.

Dec 7, 2021

Complaint marked as Resolved

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Oct 27, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

We have alreday reverted you on your Email dated 26th Oct'21.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Durga City Centre

Dear Team
Ur payment link is not working due to which I am unable to pay EMI online plz resolve and refund me my bouncing charges ASAP.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 27, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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I have applied for NOC of my two wheeler..have not received yet..provide me as soon as possible..
Name: Sadik uddin ahmed
LAN: TW129INR00462520

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 23, 2021

Verified Support

Dear Sir/Madam,

Greetings from BAF India.

This is in regard to your below mentioned mail, we have already reverted on E maik ID [protected]@gmail.com that provided date of birth is not matching with our record, kindly share KYC document of customer on same E mail ID to help us to serve you better.

Regards, BAF India

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