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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Jul 23, 2025
Complaints 937
Resolved
460
Unresolved
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Bussan Auto Finance India [BAF] reviews & complaints page 30

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V
vinodkumar00143
Oct 22, 2021
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Address: 1st puliya

My bike no rj19bt6103 m from jodhput without inform ur staff took my bike without key after few days ur staff stop my bike on road or remove my bike key i said where is ur ofice u tell i m come tommorrow 10 am coz i m on duty but he miss behave again toaday repeat and 4 to 6 member come 2 member outside talking with me and my back side 4 member took my bike withot key and go i will ask him what amt my due he didnt respond me i have no number and no name ur staff and i dnt know where is my bike i have only idea company ta recovery ofc near by 1st puliya c.h.b jodhpur rajasthan so plz help me
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India
Dear Customer,

Greetings from BAF India.

Apologies for inconvenience caused.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,

BAF India
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    S
    sathishrini
    Oct 21, 2021
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    Dear sir,
    my name is sathish kumar.D, my vechical number is TN29 AL 4461 and the chasis no is ME121C081C2048356, I complete my bike dues, i lost my noc for shifting my home, so please provide my duplicate NOC as soon as possible, i was called BAF for last 3 days no one responding..
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Dear Customer,

    Greetings from BAF India.

    This is in regards to your below mentioned duplicate NOC request, we would like to inform you that, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank (mention your loan agreement number “TW523INR00124114” in place of account no. in deposit slip) or you can also transfer the amount in below mentioned account.

    Please share transaction details after making payment, once we receive the same will arrange to dispatch the duplicate NOC at your registered address.
    Please find below the account details: -
    Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
    Beneficiary A/c no [protected]
    IFSC UTIB0CCH274
    Beneficiary Bank Name Axis Bank Ltd
    Remark Duplicate NOC charges TW523INR00124114

    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

    Regards BAF India
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      A
      Arjun Sakz
      Oct 21, 2021
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      Address: Allappuzha

      I had paid 3 years of emi and I missed some emi during pandemic as per the records I have completed my total of 36 emi of rs 4212 this October and ur executive frequently calling to get 12 more months to pay extra dats not fair I want complete details regarding my emi so kindly do the neccesaryy
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      TW102INR00386796
      Loan close please give me NOC

      Regarding emi - Comment #3910766 - Image #0
      Regarding emi - Comment #3910766 - Image #1
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth to help us to serve you better.

      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

      Regards BAF India
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        K
        Kkm1986
        Oct 20, 2021
        Resolved
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        Resolved

        Address: Chennai

        Sir I paid my loan in full in 2016 and got the NOC hard copy. I lost my NOC, now I want to remove hypothication and sell my vehicle. SO Now i need a duplicate NOC for the closed loan. Please send me the noc of my loan at my home address.

        Vehicle Chasis: ME1SE[protected]

        Engine number: E3N7E0067327

        Please sir solve my problem at the EARLIEST.
        Nov 29, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Oct 22, 2021
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        Please confirm your relationship with customer and customer date of birth w to help us to serve you better.

        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

        Regards BAF India
        Jun 23, 2022
        Updated by Kkm1986
        This is for self.
        My name: Tulasi Devi M.K
        Date of birth: 26-July-1986
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          U
          Unique Cleaning
          Oct 17, 2021
          Resolved
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          Resolved

          I need my noc certificate I had many time sending mails but not responding your staff please follow this mail id or contact no
          [protected]
          [protected]@live.com
          Nov 27, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Oct 19, 2021
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Customer Mr, VIJAY GANESH SALVE,

          Greetings from BAF India.

          This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Nov’18 If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or transfer the amount in below mentioned account.

          Please share transaction details after making payment for further process.

          Please find below the account details: -
          Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
          Beneficiary A/c no [protected]
          IFSC UTIB0CCH274
          Beneficiary Bank Name Axis Bank Ltd
          Remarks Duplicate NOC charges TW601INR00419225

          Regards,
          BAF India
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            B
            Brijesh vakand
            Oct 16, 2021
            Resolved
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            Resolved

            I need noc of two wheeler loan in baf, my registered email id is - [protected]@gmail.com
            Nov 19, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Oct 19, 2021
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

            You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

            Regards,
            BAF India
            Bussan Auto Finance India [BAF]
            [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
            Bussan Auto Finance India [BAF]
            [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
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              T
              TheShobhitVerma
              from New Delhi, Delhi
              Oct 14, 2021
              Resolved
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              Resolved

              I want to know the details of my loan details at the earliest. My Loan Number is TW421INR00858007
              My mail id is [protected]@gmail.com and mobile number is [protected]
              It would be great if I get the information at the earliest.
              As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the details soon.
              Nov 22, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2021
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer.

              Loan account details has been sent on your e mail ID.

              Regards,
              BAF India
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                D
                DX E-Sports
                Oct 12, 2021
                Resolved
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                Resolved

                I request to the company to provide my noc but they are taking too long time and not even answering the calls . There was only one showroom in chennai and there is no good response . If we asking any doubt they was telling that pls call toll free number . I dont know anything .
                Nov 19, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Oct 19, 2021
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                Regards,
                BAF Indi
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                  J
                  Jiyavu
                  Oct 11, 2021
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                  Address: Chennai

                  I need my tn09 bc 4100 fazer bike noc
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings from BAF India.

                  Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                  Regards BAF India
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                    D
                    dhruvtalsaniya
                    from Bharuch, Gujarat
                    Oct 11, 2021
                    Resolved
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                    Resolved

                    Address: Zadeshwar, bharuch, Gujarat

                    I need my bike loan NOC from BAF. My LAN is TW807INR00874379 .
                    Send a NOC on my Email ID [protected]@gmail.com
                    Nov 12, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Customer,

                    Greetings from BAF India.

                    Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                    Regards BAF India
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                      G
                      Gajanan Tambuskar
                      from WARDHA, Maharashtra
                      Oct 9, 2021
                      Resolved
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                      Resolved

                      Address: At. Dhamangaon Rly Dist Amravati

                      I have completed my personal loan against bike...but I have been used moratorium month April, May, June 2020...I want know about my account statement and How many Amount Pay For moratorium and I want to Close my Loan now...so contact me [protected]
                      Nov 15, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 12, 2021
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      As per telephonic conversation, hope your query got resolved.

                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com
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                        A
                        Abhijeet somkuwar
                        Oct 6, 2021
                        Resolved
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                        Resolved

                        Address: nagpur, maharashtra

                        I had purchased a two wheeler during first lockdown around 16 june 2020.
                        but from that day till now i don't even get a single documentation of my two wheeler loan
                        Nov 10, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 08, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Sir/Madam,

                        Thank you for writing to BAF India.

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                        Regards BAF India
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                          R
                          rajeevsurya11
                          from Kurnool, Andhra Pradesh
                          Oct 6, 2021
                          Resolved
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                          Resolved

                          Sir, I K.Rajeev Kumar have availed a Two wheeler loan Yamaha FZ 2014 from your finance in Yamaha Premium Bikes kurnool, required Closure statment or NOC from your side to sell my bike please send my closure statement to [protected]@gmail.com
                          Nov 10, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Oct 06, 2021
                          Updated by rajeevsurya11
                          name : K Rajiv Kumar
                          Veh No: AP21AZ2070
                          Engine No:21CG042225
                          Chasis No: ME121C0G1E2042260
                          Verified Support
                          Oct 08, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Sir/Madam,

                          Thank you for writing to BAF India.

                          We have already reverted on you Email.

                          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                          Regards BAF India
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                            T
                            totanpaul88
                            from Howrah, West Bengal
                            Oct 6, 2021
                            Resolved
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                            Resolved

                            Address: howrah

                            How many emi are pending on my two wheeler loan the agreement copy Kindly share loan statement copy & my loan account number is TW101INR00830753.
                            Oct 6, 2021
                            Complaint marked as Resolved 
                            My Mail-id Is - [email protected]. Mobile no 9331470021
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Loan clear issues
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                              B
                              Boggu mahesh
                              Oct 6, 2021
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                              Address: Karnatakanagepalli,puttaparthi, km,palli

                              Where is my clearance? actually Iam paid 2times money ur agent name was mukesh anantapur, prani yemaha showroom near rtc bustand I need can u send me or what's app my number [protected]
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                              Regards BAF India
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                                A
                                aziz Rza
                                Oct 4, 2021
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                                Address: Jaipur

                                I want to solve my query and have many type complaints plz contact me

                                Warm regards
                                Mo aziz
                                Mo- [protected]
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Sir/Madam,

                                Thank you for writing to BAF India.

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                Regards BAF India
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                                  J
                                  Jisarudheen P
                                  Oct 4, 2021
                                  Resolved
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                                  Resolved

                                  Address: Kavathikalam kottakkal, malappuram, kerala

                                  Iam jisarudheen paroli h kavathikalam kottakkal malappuram dt, kerala please give my loan details, or custmer care number
                                  Nov 7, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 05, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Sir/Madam,

                                  Thank you for writing to BAF India.

                                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                  Regards BAF India
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                                    Pramod Thamankar
                                    from Bengaluru, Karnataka
                                    Oct 4, 2021
                                    Resolved
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                                    Resolved

                                    Your people are calling regularly and in a quarrel mode. I have one instalment pending and a lady calling from [protected] and [protected] are particularly very bad in calling. Due to un avoidable reasons and Corona effect for last some months the payment is getting delayed as i lost the job.
                                    These people are threatening to take the vehicle if i didnt pay. If this continuous i have no option to file a case against these people and will start a campaign against these people in other medias too.
                                    I told her that it will be paid by this saturday and she is telling she dont have time. i didnt invited her to my home for lunch!!!
                                    So, i request you to take action against those people who are harassing for payments.
                                    It is not that payment is made late but also we are paying late fee too. Then they should not ahve problem right. Hope that bloody people dont call me in future.
                                    Pramod My loan Number TW007INR00810790
                                    Nov 6, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 05, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Sir/Madam,

                                    Thank you for writing to BAF India.

                                    Kindly share the call recording or proof on our Email ID [protected]@bafindia.com for further cross check the matter.

                                    As on date Rs 3, 663.98/- (EMI+ Cheque bouncing charges+ Late payment penalty) pending against your loan and you can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get avoid collection calls.

                                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                    Regards BAF India
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                                      K
                                      Kalu Sravys
                                      Oct 3, 2021
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                                      Address: Kakinada

                                      I contact the executive he is not responding properly.. I already all EMIs.. but not received Noc
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Dear Sir/Madam,

                                      Thank you for writing to BAF India.

                                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                      Regards BAF India
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                                        A
                                        Ashishkumar7195
                                        from Mohali, Punjab
                                        Oct 2, 2021
                                        Resolved
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                                        Resolved

                                        I had taken a bike loan in 2017 which is already closed. I have received my NOC as well but in my credit report two accounts are showing. One is closed that's the actual one and another one is still active which is surely some error from the company.
                                        Nov 6, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 05, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response
                                        Dear Customer,

                                        Greetings from BAF India.

                                        Kindly share your proper CIBIL report with CIBIL control number to cross check the same with concern department.

                                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                        Regards BAF India
                                        I can't see the email id. Kindly send your email so that I can share the civil report. I need to get it resolved as my cibil is affected very badly due to this mistake from your end. Bussan auto finance I had informed earlier also but no resolution was done.
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