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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 13, 2025
Complaints 944
Resolved
460
Unresolved
484
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Bussan Auto Finance India [BAF] reviews & complaints page 30

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A
abhi mc
Oct 28, 2021
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I have taken finance from coching for my bike.Now the BAF india Cochin branch is closed. There is no other way to contact them.
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India
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    M
    Mohammadsaad
    from Bengaluru, Karnataka
    Oct 28, 2021
    Resolved
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    Resolved

    Address: Bangalore
    Website: Bussan

    Loan details please
    Nov 29, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Oct 28, 2021
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Sir/Madam,

    Thank you for writing to BAF India.

    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

    Regards BAF India
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      B
      battula naveen
      Oct 28, 2021
      Resolved
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      Resolved

      Hello, i would like to close my bike Loan amount at once, i tried to contact Bussan finance agents but no one is responding, i have been trying from two months but no one resolving my issue. i tried to call all customer care numbers but no one is answering.TW918INR00859393 this is my loan account number. pls let me know the process to clean my total loan amount. literally am fed up with this finance service, i want to get rid of this immediately.
      Nov 29, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Oct 28, 2021
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth to help us to serve you better.

      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

      Regards BAF India
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        A
        Adnan Chause
        Oct 27, 2021
        Resolved
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        Resolved

        Sir please help me as fast as you can
        I cleared the loan of my bike Yamaha R15 and didn't get noc yet i am sold my bike so i have to transfer my bike argent i cleard loan befor 1 month today is the 35 day and i didn't get my noc yet my loan number is TW626INR00799997 name moin khan [protected] is the registared Mobile number
        Dec 6, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Oct 28, 2021
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        Please confirm your relationship with customer and customer date of birth to help us to serve you better.

        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

        Regards BAF India
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          T
          Thakkar yogesh . Thakkar
          from Ahmedabad, Gujarat
          Oct 26, 2021
          Resolved
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          Resolved

          Address: 91,maniratnam part-2 vasna ahmedabad

          This is yogesh and i had purchase my Yamaha FZ bike since 2015 and my loan and aggerement number i.e. TW008INR00352910, I am waiting for your revert.
          Dec 7, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Oct 27, 2021
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Sir/Madam,

          Thank you for writing to BAF India.

          We have alreday reverted you on your Email dated 26th Oct'21.

          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

          Regards BAF India
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            S
            Sandeep Verma
            Oct 25, 2021
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            Address: Durga City Centre

            Dear Team
            Ur payment link is not working due to which I am unable to pay EMI online plz resolve and refund me my bouncing charges ASAP.
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

            Regards BAF India
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              S
              sadik uddin ahmed
              from Guwahati, Assam
              Oct 22, 2021
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              I have applied for NOC of my two wheeler..have not received yet..provide me as soon as possible..
              Name: Sadik uddin ahmed
              LAN: TW129INR00462520
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Dear Sir/Madam,

              Greetings from BAF India.

              This is in regard to your below mentioned mail, we have already reverted on E maik ID [protected]@gmail.com that provided date of birth is not matching with our record, kindly share KYC document of customer on same E mail ID to help us to serve you better.

              Regards, BAF India
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                V
                vinodkumar00143
                Oct 22, 2021
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                Address: 1st puliya

                My bike no rj19bt6103 m from jodhput without inform ur staff took my bike without key after few days ur staff stop my bike on road or remove my bike key i said where is ur ofice u tell i m come tommorrow 10 am coz i m on duty but he miss behave again toaday repeat and 4 to 6 member come 2 member outside talking with me and my back side 4 member took my bike withot key and go i will ask him what amt my due he didnt respond me i have no number and no name ur staff and i dnt know where is my bike i have only idea company ta recovery ofc near by 1st puliya c.h.b jodhpur rajasthan so plz help me
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                Regards BAF India
                Dear Customer,

                Greetings from BAF India.

                Apologies for inconvenience caused.

                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                Regards,

                BAF India
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                  S
                  sathishrini
                  Oct 21, 2021
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                  Dear sir,
                  my name is sathish kumar.D, my vechical number is TN29 AL 4461 and the chasis no is ME121C081C2048356, I complete my bike dues, i lost my noc for shifting my home, so please provide my duplicate NOC as soon as possible, i was called BAF for last 3 days no one responding..
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings from BAF India.

                  This is in regards to your below mentioned duplicate NOC request, we would like to inform you that, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank (mention your loan agreement number “TW523INR00124114” in place of account no. in deposit slip) or you can also transfer the amount in below mentioned account.

                  Please share transaction details after making payment, once we receive the same will arrange to dispatch the duplicate NOC at your registered address.
                  Please find below the account details: -
                  Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                  Beneficiary A/c no [protected]
                  IFSC UTIB0CCH274
                  Beneficiary Bank Name Axis Bank Ltd
                  Remark Duplicate NOC charges TW523INR00124114

                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                  Regards BAF India
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                    A
                    Arjun Sakz
                    Oct 21, 2021
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                    Address: Allappuzha

                    I had paid 3 years of emi and I missed some emi during pandemic as per the records I have completed my total of 36 emi of rs 4212 this October and ur executive frequently calling to get 12 more months to pay extra dats not fair I want complete details regarding my emi so kindly do the neccesaryy
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    TW102INR00386796
                    Loan close please give me NOC

                    Regarding emi - Comment #3910766 - Image #0
                    Regarding emi - Comment #3910766 - Image #1
                    Dear Sir/Madam,

                    Thank you for writing to BAF India.

                    This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth to help us to serve you better.

                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                    Regards BAF India
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                      K
                      Kkm1986
                      Oct 20, 2021
                      Resolved
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                      Resolved

                      Address: Chennai

                      Sir I paid my loan in full in 2016 and got the NOC hard copy. I lost my NOC, now I want to remove hypothication and sell my vehicle. SO Now i need a duplicate NOC for the closed loan. Please send me the noc of my loan at my home address.

                      Vehicle Chasis: ME1SE[protected]

                      Engine number: E3N7E0067327

                      Please sir solve my problem at the EARLIEST.
                      Nov 29, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 22, 2021
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      Please confirm your relationship with customer and customer date of birth w to help us to serve you better.

                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                      Regards BAF India
                      Jun 23, 2022
                      Updated by Kkm1986
                      This is for self.
                      My name: Tulasi Devi M.K
                      Date of birth: 26-July-1986
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                        U
                        Unique Cleaning
                        Oct 17, 2021
                        Resolved
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                        Resolved

                        I need my noc certificate I had many time sending mails but not responding your staff please follow this mail id or contact no
                        [protected]
                        [protected]@live.com
                        Nov 27, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 19, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Customer Mr, VIJAY GANESH SALVE,

                        Greetings from BAF India.

                        This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Nov’18 If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or transfer the amount in below mentioned account.

                        Please share transaction details after making payment for further process.

                        Please find below the account details: -
                        Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                        Beneficiary A/c no [protected]
                        IFSC UTIB0CCH274
                        Beneficiary Bank Name Axis Bank Ltd
                        Remarks Duplicate NOC charges TW601INR00419225

                        Regards,
                        BAF India
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                          B
                          Brijesh vakand
                          Oct 16, 2021
                          Resolved
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                          Resolved

                          I need noc of two wheeler loan in baf, my registered email id is - [protected]@gmail.com
                          Nov 19, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 19, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Sir/Madam,

                          Thank you for writing to BAF India.

                          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

                          You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                          Regards,
                          BAF India
                          Bussan Auto Finance India [BAF]
                          [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
                          Bussan Auto Finance India [BAF]
                          [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
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                            T
                            TheShobhitVerma
                            from New Delhi, Delhi
                            Oct 14, 2021
                            Resolved
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                            Resolved

                            I want to know the details of my loan details at the earliest. My Loan Number is TW421INR00858007
                            My mail id is [protected]@gmail.com and mobile number is [protected]
                            It would be great if I get the information at the earliest.
                            As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the details soon.
                            Nov 22, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 19, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Customer.

                            Loan account details has been sent on your e mail ID.

                            Regards,
                            BAF India
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                              D
                              DX E-Sports
                              Oct 12, 2021
                              Resolved
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                              Resolved

                              I request to the company to provide my noc but they are taking too long time and not even answering the calls . There was only one showroom in chennai and there is no good response . If we asking any doubt they was telling that pls call toll free number . I dont know anything .
                              Nov 19, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 19, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

                              You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                              Regards,
                              BAF Indi
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                                J
                                Jiyavu
                                Oct 11, 2021
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                                Address: Chennai

                                I need my tn09 bc 4100 fazer bike noc
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Customer,

                                Greetings from BAF India.

                                Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

                                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                Regards BAF India
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                                  D
                                  dhruvtalsaniya
                                  from Bharuch, Gujarat
                                  Oct 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: Zadeshwar, bharuch, Gujarat

                                  I need my bike loan NOC from BAF. My LAN is TW807INR00874379 .
                                  Send a NOC on my Email ID [protected]@gmail.com
                                  Nov 12, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 12, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Customer,

                                  Greetings from BAF India.

                                  Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

                                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                  Regards BAF India
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                                    G
                                    Gajanan Tambuskar
                                    from WARDHA, Maharashtra
                                    Oct 9, 2021
                                    Resolved
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                                    Resolved

                                    Address: At. Dhamangaon Rly Dist Amravati

                                    I have completed my personal loan against bike...but I have been used moratorium month April, May, June 2020...I want know about my account statement and How many Amount Pay For moratorium and I want to Close my Loan now...so contact me [protected]
                                    Nov 15, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 12, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Sir/Madam,

                                    Thank you for writing to BAF India.

                                    As per telephonic conversation, hope your query got resolved.

                                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com
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                                      A
                                      Abhijeet somkuwar
                                      Oct 6, 2021
                                      Resolved
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                                      Resolved

                                      Address: nagpur, maharashtra

                                      I had purchased a two wheeler during first lockdown around 16 june 2020.
                                      but from that day till now i don't even get a single documentation of my two wheeler loan
                                      Nov 10, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 08, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response
                                      Dear Sir/Madam,

                                      Thank you for writing to BAF India.

                                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                      Regards BAF India
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                                        R
                                        rajeevsurya11
                                        from Kurnool, Andhra Pradesh
                                        Oct 6, 2021
                                        Resolved
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                                        Resolved

                                        Sir, I K.Rajeev Kumar have availed a Two wheeler loan Yamaha FZ 2014 from your finance in Yamaha Premium Bikes kurnool, required Closure statment or NOC from your side to sell my bike please send my closure statement to [protected]@gmail.com
                                        Nov 10, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Oct 06, 2021
                                        Updated by rajeevsurya11
                                        name : K Rajiv Kumar
                                        Veh No: AP21AZ2070
                                        Engine No:21CG042225
                                        Chasis No: ME121C0G1E2042260
                                        Verified Support
                                        Oct 08, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response
                                        Dear Sir/Madam,

                                        Thank you for writing to BAF India.

                                        We have already reverted on you Email.

                                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                        Regards BAF India
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