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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.8
Updated: Feb 3, 2026
Complaints 947
Resolved
460
Unresolved
487
Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍
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Bussan Auto Finance India [BAF] reviews & complaints page 30

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V
venkateshkorla
Nov 1, 2021
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Dear sir My loan no TW9151NR00734468. My name Korla venkatesh, my loan was cleared 4 months ago, but iam not received my noc letter, please send my noc letter my mail address [protected]@gmail.com thank you
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2021
Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to check further

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,

BAF India
Nov 08, 2021
Updated by venkateshkorla My registered mobile number [protected], loan no TW9151NR00734468, engine no E3Y3E0810587, chassi no ME1SED1V8K0080989. Please send my clearance letter my email no [protected]@gmail.com. Thank you sir.
Nov 08, 2021
Updated by venkateshkorla Pls respond sir
Nov 09, 2021
Updated by venkateshkorla Please send the noc soft copy my mail [protected]@gmail.com.
Nov 11, 2021
Updated by venkateshkorla The issue was not resolved but they posted resolved. Please solve the problem.
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    Shaiknabu
    from Guntur, Andhra Pradesh
    Oct 30, 2021
    Resolved
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    Address: Guntur Andhra Pradesh

    Hi I'm shaik Nayas Rasool from Guntur Andhra Pradesh.i bought a bike through your finance in July 2019 and cleared all my dues in time. I have raised a request for NOC 6months ago, still not received any.
    Attaching Vehicle photo for your reference.
    Kindly do the needful.
    Dec 8, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Nov 02, 2021
    Bussan Auto Finance India [BAF] Customer Care's response     Dear Sir/Madam,

    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.
    Regards,

    BAF India
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      7
      7803963002
      from Sonkatch, Madhya Pradesh
      Oct 29, 2021
      Resolved
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      Address: Address- 5-I samyak vihar colony dewas dist dewas (m.p.) 455001

      Dear, Sir/medam

      I bought a Yamaha bike from petal yamaha, Indore (M.P.) in the year 2017, whose registration number is MP41MZ7341. Whose entire loan was deposited by me in the year 2017 itself, but till date I have not received NOC. Please give me NOC.
      My details:-

      Name - Rahul mali
      Address- 5-I samyak vihar colony dewas dist dewas (m.p.) 455001
      Mobile- [protected]
      Email- rahulmali.[protected]@gmail.com
      Vehicle registration number - MP41-MZ-7341
      Dec 6, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Oct 30, 2021
      Bussan Auto Finance India [BAF] Customer Care's response       Dear Customer,

      Greetings from BAF India.

      Kindly share RC copy tocross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

      If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

      you need to share above documents @ [protected]@bafindia.com

      Regards,

      BAF India
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        A
        abhi mc
        Oct 28, 2021
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        I have taken finance from coching for my bike.Now the BAF india Cochin branch is closed. There is no other way to contact them.
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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        Dear Sir/Madam,

        Thank you for writing to BAF India.

        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

        Regards,
        BAF India
        Reply
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          M
          Mohammadsaad
          from Bengaluru, Karnataka
          Oct 28, 2021
          Resolved
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          Resolved

          Address: Bangalore
          Website: Bussan

          Loan details please
          Nov 29, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Oct 28, 2021
          Bussan Auto Finance India [BAF] Customer Care's response           Dear Sir/Madam,

          Thank you for writing to BAF India.

          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

          Regards BAF India
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            B
            battula naveen
            Oct 28, 2021
            Resolved
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            Resolved

            Hello, i would like to close my bike Loan amount at once, i tried to contact Bussan finance agents but no one is responding, i have been trying from two months but no one resolving my issue. i tried to call all customer care numbers but no one is answering.TW918INR00859393 this is my loan account number. pls let me know the process to clean my total loan amount. literally am fed up with this finance service, i want to get rid of this immediately.
            Nov 29, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Oct 28, 2021
            Bussan Auto Finance India [BAF] Customer Care's response             Dear Sir/Madam,

            Thank you for writing to BAF India.

            This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth to help us to serve you better.

            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

            Regards BAF India
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              A
              Adnan Chause
              Oct 27, 2021
              Resolved
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              Resolved

              Sir please help me as fast as you can
              I cleared the loan of my bike Yamaha R15 and didn't get noc yet i am sold my bike so i have to transfer my bike argent i cleard loan befor 1 month today is the 35 day and i didn't get my noc yet my loan number is TW626INR00799997 name moin khan [protected] is the registared Mobile number
              Dec 6, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Oct 28, 2021
              Bussan Auto Finance India [BAF] Customer Care's response               Dear Sir/Madam,

              Thank you for writing to BAF India.

              Please confirm your relationship with customer and customer date of birth to help us to serve you better.

              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

              Regards BAF India
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                T
                Thakkar yogesh . Thakkar
                from Ahmedabad, Gujarat
                Oct 26, 2021
                Resolved
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                Resolved

                Address: 91,maniratnam part-2 vasna ahmedabad

                This is yogesh and i had purchase my Yamaha FZ bike since 2015 and my loan and aggerement number i.e. TW008INR00352910, I am waiting for your revert.
                Dec 7, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Oct 27, 2021
                Bussan Auto Finance India [BAF] Customer Care's response                 Dear Sir/Madam,

                Thank you for writing to BAF India.

                We have alreday reverted you on your Email dated 26th Oct'21.

                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                Regards BAF India
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                  S
                  Sandeep Verma
                  Oct 25, 2021
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                  Address: Durga City Centre

                  Dear Team
                  Ur payment link is not working due to which I am unable to pay EMI online plz resolve and refund me my bouncing charges ASAP.
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                  Regards BAF India
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                    S
                    sadik uddin ahmed
                    from Guwahati, Assam
                    Oct 22, 2021
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                    I have applied for NOC of my two wheeler..have not received yet..provide me as soon as possible..
                    Name: Sadik uddin ahmed
                    LAN: TW129INR00462520
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir/Madam,

                    Greetings from BAF India.

                    This is in regard to your below mentioned mail, we have already reverted on E maik ID [protected]@gmail.com that provided date of birth is not matching with our record, kindly share KYC document of customer on same E mail ID to help us to serve you better.

                    Regards, BAF India
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                      V
                      vinodkumar00143
                      Oct 22, 2021
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                      Address: 1st puliya

                      My bike no rj19bt6103 m from jodhput without inform ur staff took my bike without key after few days ur staff stop my bike on road or remove my bike key i said where is ur ofice u tell i m come tommorrow 10 am coz i m on duty but he miss behave again toaday repeat and 4 to 6 member come 2 member outside talking with me and my back side 4 member took my bike withot key and go i will ask him what amt my due he didnt respond me i have no number and no name ur staff and i dnt know where is my bike i have only idea company ta recovery ofc near by 1st puliya c.h.b jodhpur rajasthan so plz help me
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                      Regards BAF India
                      Reply
                      Dear Customer,

                      Greetings from BAF India.

                      Apologies for inconvenience caused.

                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

                      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                      Regards,

                      BAF India
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                        S
                        sathishrini
                        Oct 21, 2021
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                        Dear sir,
                        my name is sathish kumar.D, my vechical number is TN29 AL 4461 and the chasis no is ME121C081C2048356, I complete my bike dues, i lost my noc for shifting my home, so please provide my duplicate NOC as soon as possible, i was called BAF for last 3 days no one responding..
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        Greetings from BAF India.

                        This is in regards to your below mentioned duplicate NOC request, we would like to inform you that, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank (mention your loan agreement number “TW523INR00124114” in place of account no. in deposit slip) or you can also transfer the amount in below mentioned account.

                        Please share transaction details after making payment, once we receive the same will arrange to dispatch the duplicate NOC at your registered address.
                        Please find below the account details: -
                        Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                        Beneficiary A/c no [protected]
                        IFSC UTIB0CCH274
                        Beneficiary Bank Name Axis Bank Ltd
                        Remark Duplicate NOC charges TW523INR00124114

                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                        Regards BAF India
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                          A
                          Arjun Sakz
                          Oct 21, 2021
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                          Address: Allappuzha

                          I had paid 3 years of emi and I missed some emi during pandemic as per the records I have completed my total of 36 emi of rs 4212 this October and ur executive frequently calling to get 12 more months to pay extra dats not fair I want complete details regarding my emi so kindly do the neccesaryy
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          View replies
                          TW102INR00386796
                          Loan close please give me NOC
                          Reply
                          Dear Sir/Madam,

                          Thank you for writing to BAF India.

                          This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth to help us to serve you better.

                          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                          Regards BAF India
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                            K
                            Kkm1986
                            Oct 20, 2021
                            Resolved
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                            Resolved

                            Address: Chennai

                            Sir I paid my loan in full in 2016 and got the NOC hard copy. I lost my NOC, now I want to remove hypothication and sell my vehicle. SO Now i need a duplicate NOC for the closed loan. Please send me the noc of my loan at my home address.

                            Vehicle Chasis: ME1SE[protected]

                            Engine number: E3N7E0067327

                            Please sir solve my problem at the EARLIEST.
                            Nov 29, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 22, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response                             Dear Sir/Madam,

                            Thank you for writing to BAF India.

                            Please confirm your relationship with customer and customer date of birth w to help us to serve you better.

                            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                            Regards BAF India
                            Jun 23, 2022
                            Updated by Kkm1986                             This is for self.
                            My name: Tulasi Devi M.K
                            Date of birth: 26-July-1986
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                              U
                              Unique Cleaning
                              Oct 17, 2021
                              Resolved
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                              Resolved

                              I need my noc certificate I had many time sending mails but not responding your staff please follow this mail id or contact no
                              [protected]
                              [protected]@live.com
                              Nov 27, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 19, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response                               Dear Customer Mr, VIJAY GANESH SALVE,

                              Greetings from BAF India.

                              This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Nov’18 If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or transfer the amount in below mentioned account.

                              Please share transaction details after making payment for further process.

                              Please find below the account details: -
                              Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                              Beneficiary A/c no [protected]
                              IFSC UTIB0CCH274
                              Beneficiary Bank Name Axis Bank Ltd
                              Remarks Duplicate NOC charges TW601INR00419225

                              Regards,
                              BAF India
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                                B
                                Brijesh vakand
                                Oct 16, 2021
                                Resolved
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                                Resolved

                                I need noc of two wheeler loan in baf, my registered email id is - [protected]@gmail.com
                                Nov 19, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 19, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response                                 Dear Sir/Madam,

                                Thank you for writing to BAF India.

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

                                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                Regards,
                                BAF India
                                View replies
                                Bussan Auto Finance India [BAF]
                                [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
                                Reply
                                Bussan Auto Finance India [BAF]
                                [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
                                Reply
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                                  T
                                  TheShobhitVerma
                                  from New Delhi, Delhi
                                  Oct 14, 2021
                                  Resolved
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                                  Resolved

                                  I want to know the details of my loan details at the earliest. My Loan Number is TW421INR00858007
                                  My mail id is [protected]@gmail.com and mobile number is [protected]
                                  It would be great if I get the information at the earliest.
                                  As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the details soon.
                                  Nov 22, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 19, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response                                   Dear Customer.

                                  Loan account details has been sent on your e mail ID.

                                  Regards,
                                  BAF India
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                                    D
                                    DX E-Sports
                                    Oct 12, 2021
                                    Resolved
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                                    Resolved

                                    I request to the company to provide my noc but they are taking too long time and not even answering the calls . There was only one showroom in chennai and there is no good response . If we asking any doubt they was telling that pls call toll free number . I dont know anything .
                                    Nov 19, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 19, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response                                     Dear Sir/Madam,

                                    Thank you for writing to BAF India.

                                    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

                                    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                    Regards,
                                    BAF Indi
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                                      J
                                      Jiyavu
                                      Oct 11, 2021
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                                      Address: Chennai

                                      I need my tn09 bc 4100 fazer bike noc
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      Greetings from BAF India.

                                      Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

                                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                      Regards BAF India
                                      Reply
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                                        D
                                        dhruvtalsaniya
                                        from Bharuch, Gujarat
                                        Oct 11, 2021
                                        Resolved
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                                        Resolved

                                        Address: Zadeshwar, bharuch, Gujarat

                                        I need my bike loan NOC from BAF. My LAN is TW807INR00874379 .
                                        Send a NOC on my Email ID [protected]@gmail.com
                                        Nov 12, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 12, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response                                         Dear Customer,

                                        Greetings from BAF India.

                                        Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

                                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                        Regards BAF India
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