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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.8
Updated: Oct 13, 2025
Complaints 940
Resolved
460
Unresolved
480
Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍
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Bussan Auto Finance India [BAF] reviews & complaints page 30

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T
Thakkar yogesh . Thakkar
from Ahmedabad, Gujarat
Oct 26, 2021
Resolved
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Resolved

Address: 91,maniratnam part-2 vasna ahmedabad

This is yogesh and i had purchase my Yamaha FZ bike since 2015 and my loan and aggerement number i.e. TW008INR00352910, I am waiting for your revert.
Dec 7, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2021
Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

We have alreday reverted you on your Email dated 26th Oct'21.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India
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    S
    Sandeep Verma
    Oct 25, 2021
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    Address: Durga City Centre

    Dear Team
    Ur payment link is not working due to which I am unable to pay EMI online plz resolve and refund me my bouncing charges ASAP.
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    View replies
    Dear Sir/Madam,

    Thank you for writing to BAF India.

    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

    Regards BAF India
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      S
      sadik uddin ahmed
      from Guwahati, Assam
      Oct 22, 2021
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      I have applied for NOC of my two wheeler..have not received yet..provide me as soon as possible..
      Name: Sadik uddin ahmed
      LAN: TW129INR00462520
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      View replies
      Dear Sir/Madam,

      Greetings from BAF India.

      This is in regard to your below mentioned mail, we have already reverted on E maik ID [protected]@gmail.com that provided date of birth is not matching with our record, kindly share KYC document of customer on same E mail ID to help us to serve you better.

      Regards, BAF India
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        V
        vinodkumar00143
        Oct 22, 2021
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        Address: 1st puliya

        My bike no rj19bt6103 m from jodhput without inform ur staff took my bike without key after few days ur staff stop my bike on road or remove my bike key i said where is ur ofice u tell i m come tommorrow 10 am coz i m on duty but he miss behave again toaday repeat and 4 to 6 member come 2 member outside talking with me and my back side 4 member took my bike withot key and go i will ask him what amt my due he didnt respond me i have no number and no name ur staff and i dnt know where is my bike i have only idea company ta recovery ofc near by 1st puliya c.h.b jodhpur rajasthan so plz help me
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        View replies
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

        Regards BAF India
        Reply
        Dear Customer,

        Greetings from BAF India.

        Apologies for inconvenience caused.

        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

        Regards,

        BAF India
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          S
          sathishrini
          Oct 21, 2021
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          Dear sir,
          my name is sathish kumar.D, my vechical number is TN29 AL 4461 and the chasis no is ME121C081C2048356, I complete my bike dues, i lost my noc for shifting my home, so please provide my duplicate NOC as soon as possible, i was called BAF for last 3 days no one responding..
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          Greetings from BAF India.

          This is in regards to your below mentioned duplicate NOC request, we would like to inform you that, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank (mention your loan agreement number “TW523INR00124114” in place of account no. in deposit slip) or you can also transfer the amount in below mentioned account.

          Please share transaction details after making payment, once we receive the same will arrange to dispatch the duplicate NOC at your registered address.
          Please find below the account details: -
          Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
          Beneficiary A/c no [protected]
          IFSC UTIB0CCH274
          Beneficiary Bank Name Axis Bank Ltd
          Remark Duplicate NOC charges TW523INR00124114

          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

          Regards BAF India
          Reply
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            A
            Arjun Sakz
            Oct 21, 2021
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            Address: Allappuzha

            I had paid 3 years of emi and I missed some emi during pandemic as per the records I have completed my total of 36 emi of rs 4212 this October and ur executive frequently calling to get 12 more months to pay extra dats not fair I want complete details regarding my emi so kindly do the neccesaryy
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            View replies
            TW102INR00386796
            Loan close please give me NOC

            Regarding emi - Comment #3910766 - Image #0
            Regarding emi - Comment #3910766 - Image #1
            Reply
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth to help us to serve you better.

            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

            Regards BAF India
            Reply
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              K
              Kkm1986
              Oct 20, 2021
              Resolved
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              Resolved

              Address: Chennai

              Sir I paid my loan in full in 2016 and got the NOC hard copy. I lost my NOC, now I want to remove hypothication and sell my vehicle. SO Now i need a duplicate NOC for the closed loan. Please send me the noc of my loan at my home address.

              Vehicle Chasis: ME1SE[protected]

              Engine number: E3N7E0067327

              Please sir solve my problem at the EARLIEST.
              Nov 29, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Oct 22, 2021
              Bussan Auto Finance India [BAF] Customer Care's response               Dear Sir/Madam,

              Thank you for writing to BAF India.

              Please confirm your relationship with customer and customer date of birth w to help us to serve you better.

              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

              Regards BAF India
              Jun 23, 2022
              Updated by Kkm1986               This is for self.
              My name: Tulasi Devi M.K
              Date of birth: 26-July-1986
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                U
                Unique Cleaning
                Oct 17, 2021
                Resolved
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                Resolved

                I need my noc certificate I had many time sending mails but not responding your staff please follow this mail id or contact no
                [protected]
                [protected]@live.com
                Nov 27, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Oct 19, 2021
                Bussan Auto Finance India [BAF] Customer Care's response                 Dear Customer Mr, VIJAY GANESH SALVE,

                Greetings from BAF India.

                This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Nov’18 If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or transfer the amount in below mentioned account.

                Please share transaction details after making payment for further process.

                Please find below the account details: -
                Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                Beneficiary A/c no [protected]
                IFSC UTIB0CCH274
                Beneficiary Bank Name Axis Bank Ltd
                Remarks Duplicate NOC charges TW601INR00419225

                Regards,
                BAF India
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                  B
                  Brijesh vakand
                  Oct 16, 2021
                  Resolved
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                  Resolved

                  I need noc of two wheeler loan in baf, my registered email id is - [protected]@gmail.com
                  Nov 19, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 19, 2021
                  Bussan Auto Finance India [BAF] Customer Care's response                   Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

                  You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                  Regards,
                  BAF India
                  View replies
                  Bussan Auto Finance India [BAF]
                  [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
                  Reply
                  Bussan Auto Finance India [BAF]
                  [Resolved] Bussan Auto Finance India [BAF] — My loan is completed. I need NOC of my bike loan
                  Reply
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                    T
                    TheShobhitVerma
                    from New Delhi, Delhi
                    Oct 14, 2021
                    Resolved
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                    Resolved

                    I want to know the details of my loan details at the earliest. My Loan Number is TW421INR00858007
                    My mail id is [protected]@gmail.com and mobile number is [protected]
                    It would be great if I get the information at the earliest.
                    As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the details soon.
                    Nov 22, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 19, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response                     Dear Customer.

                    Loan account details has been sent on your e mail ID.

                    Regards,
                    BAF India
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                      D
                      DX E-Sports
                      Oct 12, 2021
                      Resolved
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                      Resolved

                      I request to the company to provide my noc but they are taking too long time and not even answering the calls . There was only one showroom in chennai and there is no good response . If we asking any doubt they was telling that pls call toll free number . I dont know anything .
                      Nov 19, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 19, 2021
                      Bussan Auto Finance India [BAF] Customer Care's response                       Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

                      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                      Regards,
                      BAF Indi
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                        J
                        Jiyavu
                        Oct 11, 2021
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                        Address: Chennai

                        I need my tn09 bc 4100 fazer bike noc
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        Greetings from BAF India.

                        Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                        Regards BAF India
                        Reply
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                          D
                          dhruvtalsaniya
                          from Bharuch, Gujarat
                          Oct 11, 2021
                          Resolved
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                          Resolved

                          Address: Zadeshwar, bharuch, Gujarat

                          I need my bike loan NOC from BAF. My LAN is TW807INR00874379 .
                          Send a NOC on my Email ID [protected]@gmail.com
                          Nov 12, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response                           Dear Customer,

                          Greetings from BAF India.

                          Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

                          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                          Regards BAF India
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                            G
                            Gajanan Tambuskar
                            from WARDHA, Maharashtra
                            Oct 9, 2021
                            Resolved
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                            Resolved

                            Address: At. Dhamangaon Rly Dist Amravati

                            I have completed my personal loan against bike...but I have been used moratorium month April, May, June 2020...I want know about my account statement and How many Amount Pay For moratorium and I want to Close my Loan now...so contact me [protected]
                            Nov 15, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response                             Dear Sir/Madam,

                            Thank you for writing to BAF India.

                            As per telephonic conversation, hope your query got resolved.

                            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com
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                              A
                              Abhijeet somkuwar
                              Oct 6, 2021
                              Resolved
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                              Resolved

                              Address: nagpur, maharashtra

                              I had purchased a two wheeler during first lockdown around 16 june 2020.
                              but from that day till now i don't even get a single documentation of my two wheeler loan
                              Nov 10, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 08, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response                               Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                              Regards BAF India
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                                R
                                rajeevsurya11
                                from Kurnool, Andhra Pradesh
                                Oct 6, 2021
                                Resolved
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                                Resolved

                                Sir, I K.Rajeev Kumar have availed a Two wheeler loan Yamaha FZ 2014 from your finance in Yamaha Premium Bikes kurnool, required Closure statment or NOC from your side to sell my bike please send my closure statement to [protected]@gmail.com
                                Nov 10, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Oct 06, 2021
                                Updated by rajeevsurya11                                 name : K Rajiv Kumar
                                Veh No: AP21AZ2070
                                Engine No:21CG042225
                                Chasis No: ME121C0G1E2042260
                                Verified Support
                                Oct 08, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response                                 Dear Sir/Madam,

                                Thank you for writing to BAF India.

                                We have already reverted on you Email.

                                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                Regards BAF India
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                                  T
                                  totanpaul88
                                  from Howrah, West Bengal
                                  Oct 6, 2021
                                  Resolved
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                                  Resolved

                                  Address: howrah

                                  How many emi are pending on my two wheeler loan the agreement copy Kindly share loan statement copy & my loan account number is TW101INR00830753.
                                  Oct 6, 2021
                                  Complaint marked as Resolved 
                                  My Mail-id Is - [email protected]. Mobile no 9331470021
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  View replies
                                  Loan clear issues
                                  Reply
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                                    B
                                    Boggu mahesh
                                    Oct 6, 2021
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                                    Address: Karnatakanagepalli,puttaparthi, km,palli

                                    Where is my clearance? actually Iam paid 2times money ur agent name was mukesh anantapur, prani yemaha showroom near rtc bustand I need can u send me or what's app my number [protected]
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir/Madam,

                                    Thank you for writing to BAF India.

                                    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                    Regards BAF India
                                    Reply
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                                      A
                                      aziz Rza
                                      Oct 4, 2021
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                                      Address: Jaipur

                                      I want to solve my query and have many type complaints plz contact me

                                      Warm regards
                                      Mo aziz
                                      Mo- [protected]
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir/Madam,

                                      Thank you for writing to BAF India.

                                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                      Regards BAF India
                                      Reply
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                                        J
                                        Jisarudheen P
                                        Oct 4, 2021
                                        Resolved
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                                        Resolved

                                        Address: Kavathikalam kottakkal, malappuram, kerala

                                        Iam jisarudheen paroli h kavathikalam kottakkal malappuram dt, kerala please give my loan details, or custmer care number
                                        Nov 7, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 05, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response                                         Dear Sir/Madam,

                                        Thank you for writing to BAF India.

                                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                        Regards BAF India
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