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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 13, 2025
Complaints 944
Resolved
460
Unresolved
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Bussan Auto Finance India [BAF] reviews & complaints page 32

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I
I World Technology
Sep 17, 2021
Resolved
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Resolved

Address: hyderabad

My bike loan cleared but NOC not received Could you please provide the same
Oct 31, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2021
Bussan Auto Finance India [BAF] Customer Care's response
Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.
regards,

BAF India
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    B
    biswadeepghosh
    Sep 17, 2021
    Resolved
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    Resolved

    PL107INR00729767, my loan no. Name - Biswadeep Ghosh, Mobile No- [protected], PLZ SEND
    Oct 22, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Sep 21, 2021
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Customer,

    Thank you for writing to BAF India.

    We would like to inform you that as on date Rs 12477/- pending against your loan and you can pay pending penalty amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM .

    Regards BAF India
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      V
      Vedavathi B
      Sep 17, 2021
      Resolved
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      Resolved

      Dear Team,
      Kindly send the No due certificate, so that i can close off this loan in RTO Office.
      Name - Vedavathi B
      email - [protected]@gmail.com
      contract - [protected]
      Two wheeler loan - TW007INR00478261

      Thanks,
      Vedavathi
      Oct 22, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2021
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      We would like to inform you that the NOC has already been processed in May'18, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank (mention your loan agreement number “TW007INR00478261” in place of account no. in deposit slip) or you can also transfer the amount in below mentioned account.

      Please share transaction details after making payment with scan copy of RC on our Email ID [protected]@bafindia.com.

      Please find below the account details: -
      Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
      Beneficiary A/c no [protected]
      IFSC UTIB0CCH274
      Beneficiary Bank Name Axis Bank Ltd
      Remark Duplicate NOC charges TW007INR00478261

      Regards BAF India
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        A
        Ameya Apte
        from Gurgaon, Haryana
        Sep 17, 2021
        Resolved
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        Resolved

        Hello Team,
        This is Ameya Milind Apte.
        Loan No : TW00INR00848883
        Email : ameyaapte.[protected]@gmail.com
        Contact No : [protected]

        My bike loan is finished and i need the no due certificate.
        I have already send an email to your customer service id but obviously there is no response.

        Send me the no due certificate
        Oct 22, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2021
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        Kindly share scan copy of RC on our Email :- [protected]@bafindia.com

        Regards BAF India
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          S
          Suraj@behera
          from Cuttack, Odisha
          Sep 16, 2021
          Resolved
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          Resolved

          Please send my noc
          My contact no- [protected]
          My name bhaskar chandra behera
          My loan ac no - TW112INR00159841
          PLEASE SEND MY MAIL ID
          [protected]@gmail.com
          Oct 23, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2021
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Sir/Madam,

          Thank you for writing to BAF India.

          Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

          Regards BAF India
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            S
            Sathish Sathishkumar
            Sep 16, 2021
            Resolved
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            Resolved

            Address: No : 49/19 otta street odugathur Vellore district Tamilnadu
            Website: Bhusan auto finance

            As I am sathish kumar your one'of the customer, my NOC original letter copy received for last two weeks before We are samit to Vellore district RTO OFFICE, But RTO officers asking in your side mail copy so kindly send mail as soon as possible, my details below mentioned for your reference.
            Loan agreement no : TW501INR00623392
            Reg mobile no: [protected]
            Correct mob :[protected]
            Mail id : [protected]@gmail.com
            Address : no 49/19 otta street odugathur Vellore district Tamilnadu
            Oct 23, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Sep 21, 2021
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Customer,

            Greetings from BAF India.

            Kindly share the Email ID of RTO we will share the NOC confirmation with them on mail.

            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

            Regards BAF India
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              L
              leninkumar-sv
              Sep 14, 2021
              Resolved
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              Resolved

              Dear Sir/Madam

              I am LeninKumar SV, one of your customer, I have closed my two wheeler loan few days back, now I request you to get a NOC that shows I clear the full amount of my loan. Kindly consider our urgent need to despatched NOC.

              Details:
              Name: LeninKumar SV
              Loan Account Number: TW005INR00814460

              my address:
              LeninKumar SV
              C61/B3, Mitha Vriksham, 5th Cross, NEE,
              Thillainagar, Trichy-620018
              Oct 22, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2021
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Sir/Madam,

              Thank you for writing to BAF India.

              kindly share RC and Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of mention address in the system to process the NOC on our Email :- [protected]@bafindia.com

              Regards BAF India
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                S
                subha Saikia
                Sep 14, 2021
                Resolved
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                Resolved

                Address: Dhemaji,assam

                My name is Subha Saikia...I'm from dhemaji, assam. My tow wheeler loan close before 2month ...why deduct one emi in my account...plz solve this issue ... contact no- [protected]
                Oct 23, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Sep 14, 2021
                Updated by subha Saikia
                Solve this issue
                Verified Support
                Sep 21, 2021
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                Regards BAF India
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                  F
                  Fz lover
                  from Cooch Behar, West Bengal
                  Sep 13, 2021
                  Resolved
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                  Resolved

                  Address: cooch behar

                  TW107INR00843374 is my loan id, i want the statement to know how many emis i have to pay...
                  Oct 30, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Sep 13, 2021
                  Updated by Fz lover
                  [protected]@gmail.com is my mail id, sent the statement here
                  Verified Support
                  Sep 21, 2021
                  Bussan Auto Finance India [BAF] Customer Care's response
                  Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  Loan statement share on given Email Id.

                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                  Regards BAF India
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                    R
                    RaviKunjera
                    from Ahmedabad, Gujarat
                    Sep 13, 2021
                    Resolved
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                    Resolved

                    Address: BAF India Pvt Ltd Is located at 401, Aditya Plaza, Jodhpur Gam Road, , Opposite Vivekanand Nagar,Jodhpur Tekra, Satellite, Ahmedabad -380015
                    Website: www.bafindia.com

                    I want to know the details of my loan details at the earliest. My Loan Number is TE008INR00832299
                    My mail id is [protected]@gmail.com and mobile number is [protected] ([protected])
                    It would be great if I get the information at the earliest.
                    As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the details soon.
                    Oct 15, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 14, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Customer,

                    Greetings from BAF India!

                    we would like to inform that your Sep'21 EMI got bounced due to non-technical reason.as on date Rs 6, 199.39/- (EMI+ Cheque bouncing charges+ Late payment penalty) pending against your loan.

                    And please note that the moratorium interest of Rs 4, 804/- is remaining which will debit from your bank account on 8th Oct’21 Kindly maintain your bank account before EMI (8th) date to avoid penal charges.

                    And you can pay pending penalty amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM .

                    For further assistance please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                    Regards BAF India
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                      A
                      Arun Raj R S
                      Sep 13, 2021
                      Resolved
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                      Resolved

                      Sir,
                      i have a two wheeler loan from baf india. in last year, i didnt applied for any moratorium but 3 month money didnt deducted from my bank account. my job is to keep money in my account only.its your responsibility to take the money ans as well as inform it to me. nobody informed me about this and sought my permission for the moratorium. recently i contacted baf customer service and i knew that instead of that 3 months i had to pay 5 month emi. i wouldnt pay at any cost any extra amount.please take necessary action aganist this scam.
                      loan no=LAN TWCO4INR00718402
                      NAME- ARUN RAJ R S
                      Oct 17, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 14, 2021
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Sir/Madam,

                      Greetings from BAF India!

                      Kindly share your Email ID to help us to serve you better.

                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                      Regards BAF India
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                        M
                        Mehul Aariya
                        Sep 10, 2021
                        Resolved
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                        Resolved

                        Address: Yamaha harshil

                        My bike loan close Yamaha rashil sorrom nijampura not respond my call anser
                        Oct 15, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Sep 10, 2021
                        Updated by Mehul Aariya
                        My bike loan close this Yamaha soroom call me not respond ..soroom nijampura
                        Harsil soroom nijampura me not help

                        Dear sir/mam
                        Please my bike loan closd help
                        Verified Support
                        Sep 14, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Sir/Madam,

                        Greetings from BAF India!

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                        Regards BAF India
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                          S
                          Sudeep24196
                          from Bengaluru, Karnataka
                          Sep 7, 2021
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                          Hi,

                          I’ll go to consumer court for your laid back services and wrong information reporting to Cibil department. I had a signature mismatch and that’s the reason I started paying you manually at the time of pandemic. How irresponsibly have you mentioned a bounce of 3 months to cibil dept.
                          Also it’s been a month I am running for NOC and I haven’t received it. Your offices are shut and all information and addresses mentioned in websites and google is misleading.

                          If you don’t resolve my Cibil remark and don’t provide my NOC by this month I’ll file a case against you for not maintaining the minimum standards of an insurance firm.

                          Here’s my account number: tw007inr00842537
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Dear Customer,

                          Greetings from BAF India!

                          We have already reverted you regarding your CIBIL query dated 9th Apr'21 on your Email ID :- sudeep.[protected]@gmail.com and would like to inform you that your NOC got retuned due to insufficient address, kindly share your proper address with Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card to re- dispatch the NOC on our Email :- [protected]@bafindia.com.

                          Regards BAF India
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                            A
                            Ananthudas
                            Sep 6, 2021
                            Resolved
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                            Resolved

                            Dear baf.i was paid my all loan and dues.my agreement number is twco3inr00553779.please send my noc immediatly...
                            Oct 18, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 14, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Sir/Madam,

                            Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

                            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                            Regards BAF India
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                              L
                              Lokani Vinay
                              Sep 6, 2021
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                              Address: Madhavagudem, Chilkuru

                              Please send me my EMI statement
                              My lone nmbr - TW918INR00859466
                              Mail id - [protected]@gmail.com
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                              Regards BAF India
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                                S
                                Sudheer Raju
                                Sep 4, 2021
                                Resolved
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                                Resolved

                                Address: 18-35-133 sapthagiri nagar

                                Please send me My EMI statement
                                My loan number TW008INR00806185
                                My email ID = [protected]@gmail.com
                                Oct 12, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 06, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Customer,

                                Greetings from Bussan Auto Finance (BAF India).

                                Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to check further.

                                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.
                                Regards,
                                BAF India
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                                  S
                                  Sagir ahamad siddiqui
                                  Sep 4, 2021
                                  Resolved
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                                  Resolved

                                  I want to know my loan status becoz i dnt know now whether my loan is finished or still pending

                                  My loan number is:TW314INR00788141

                                  My phone number is [protected]
                                  My mail id:[protected]@gmail.com
                                  Oct 7, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 06, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Customer,

                                  Greetings from BAF India!

                                  Your 19 future EMI are remaining along with moratorium interest.

                                  You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                  Regards,

                                  BAF INDIA
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                                    J
                                    jay@777
                                    Sep 4, 2021
                                    Resolved
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                                    Resolved

                                    Address: A-205,RUTUJA HEIGHTS , NEAR VAGHU SANE CHOWK , CHIKHALI MIOREWASTI- 411062

                                    Dear Sir,

                                    I have purchased bike on finance . I have closed loan amount many years before but still NOC and original doc. not received.

                                    Regards,
                                    Dhananjay Yadav
                                    [protected]
                                    [protected]@gmail.com
                                    Oct 10, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 06, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Customer,

                                    Greetings from BAF India.

                                    Kindly share RC copy for cross check vehicle details on [protected]@bafindia.com and after that will dispatch NOC at your registered address within 10-15 working days.

                                    If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

                                    Regards,
                                    BAF India
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                                      Ananthudas
                                      Sep 3, 2021
                                      Resolved
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                                      Resolved

                                      Please update my loan statement .I paid money for my check bounce over due .No decrease in my amount .I paid through paytm...Agreement number is TWCO3INR00553779.
                                      Oct 10, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 06, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response
                                      Dear Customer,

                                      Greetings from BAF India.
                                      Payment has been received.
                                      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                      Regards,
                                      BAF India
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                                        Sudhakar Jonna
                                        Sep 2, 2021
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                                        Address: Begumpet

                                        We have buyed abike in 2015 january 29 yamaha fz we have cleared finance so we need to apply for a noc we are not getting hindi to speak so please kindly provide eus noc
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Dear Sir/Madam,

                                        Thank you for writing to BAF India.

                                        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                        Regards BAF India
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