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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Feb 3, 2026

Complaints 947

Resolved

460

Unresolved

487

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 32

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Lost my RC and to get a duplicate RC, need form 26 from the financer i.e. BAF India.

I've been chasing them for the last month to issue Form 26, but they are simply sitting on my request.

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 21, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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My Loan Number is TWCO3INR00668552
mail id:[protected]@gmail.com
My contact no:[protected]

Vehicle registered no:KL-01-CF-1347
PLS SENT MY NOC

Oct 22, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Sep 20, 2021

Updated by Deepu1988 My contact no:[protected]

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

We are arranging to dispatch the NOC at your registered address and generally this process takes maximum 15-20 working days.

If you wish to dispatch the NOC on new address then share Standard address proof with in 2 working days -OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system on our Email :- [protected]@bafindia.com

Regards BAF India

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S

Sathish_kumar97

Oct 27, 2021

My loan number is TW005INR00730647
Mail I'd: [protected]@gmail.com
My contact number: [protected]
Vehicle registered no: TN-13P-7363
Please send my NOC

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Address: KHARAGPUR,PASCHIM MEDINIPUR,W.B.

Dear sir/madam
My complaint about that even now I didn't get my bike noc papers, I requested that please try to solve the problem as soon as possible, if so I will be greatfull to you.

Oct 22, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

We are arranging to dispatch the NOC at your registered address and generally this process takes maximum 15-20 working days.

If you wish to dispatch the NOC on new address then share Standard address proof with in 2 working days -OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system on our Email :- [protected]@bafindia.com

Regards BAF India

Mar 24, 2022

Updated by najukha Dear Sir/Madam
Even now I didn't received my NOC, I sharing my aadhaar proof of address, please deliver my NOC in this address.

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Address: hyderabad

My bike loan cleared but NOC not received Could you please provide the same

Oct 31, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.
regards,

BAF India

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PL107INR00729767, my loan no. Name - Biswadeep Ghosh, Mobile No- [protected], PLZ SEND

Oct 22, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Thank you for writing to BAF India.

We would like to inform you that as on date Rs 12477/- pending against your loan and you can pay pending penalty amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM .

Regards BAF India

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Dear Team,
Kindly send the No due certificate, so that i can close off this loan in RTO Office.
Name - Vedavathi B
email - [protected]@gmail.com
contract - [protected]
Two wheeler loan - TW007INR00478261

Thanks,
Vedavathi

Oct 22, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

We would like to inform you that the NOC has already been processed in May'18, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank (mention your loan agreement number “TW007INR00478261” in place of account no. in deposit slip) or you can also transfer the amount in below mentioned account.

Please share transaction details after making payment with scan copy of RC on our Email ID [protected]@bafindia.com.

Please find below the account details: -
Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remark Duplicate NOC charges TW007INR00478261

Regards BAF India

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Hello Team,
This is Ameya Milind Apte.
Loan No : TW00INR00848883
Email : ameyaapte.[protected]@gmail.com
Contact No : [protected]

My bike loan is finished and i need the no due certificate.
I have already send an email to your customer service id but obviously there is no response.

Send me the no due certificate

Oct 22, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly share scan copy of RC on our Email :- [protected]@bafindia.com

Regards BAF India

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Please send my noc
My contact no- [protected]
My name bhaskar chandra behera
My loan ac no - TW112INR00159841
PLEASE SEND MY MAIL ID
[protected]@gmail.com

Oct 23, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: No : 49/19 otta street odugathur Vellore district Tamilnadu

Website: Bhusan auto finance

As I am sathish kumar your one'of the customer, my NOC original letter copy received for last two weeks before We are samit to Vellore district RTO OFFICE, But RTO officers asking in your side mail copy so kindly send mail as soon as possible, my details below mentioned for your reference.
Loan agreement no : TW501INR00623392
Reg mobile no: [protected]
Correct mob :[protected]
Mail id : [protected]@gmail.com
Address : no 49/19 otta street odugathur Vellore district Tamilnadu

Oct 23, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share the Email ID of RTO we will share the NOC confirmation with them on mail.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Dear Sir/Madam

I am LeninKumar SV, one of your customer, I have closed my two wheeler loan few days back, now I request you to get a NOC that shows I clear the full amount of my loan. Kindly consider our urgent need to despatched NOC.

Details:
Name: LeninKumar SV
Loan Account Number: TW005INR00814460

my address:
LeninKumar SV
C61/B3, Mitha Vriksham, 5th Cross, NEE,
Thillainagar, Trichy-620018

Oct 22, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

kindly share RC and Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of mention address in the system to process the NOC on our Email :- [protected]@bafindia.com

Regards BAF India

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Address: Dhemaji,assam

My name is Subha Saikia...I'm from dhemaji, assam. My tow wheeler loan close before 2month ...why deduct one emi in my account...plz solve this issue ... contact no- [protected]

Oct 23, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Sep 14, 2021

Updated by subha Saikia Solve this issue

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: cooch behar

TW107INR00843374 is my loan id, i want the statement to know how many emis i have to pay...

Oct 30, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Sep 13, 2021

Updated by Fz lover [protected]@gmail.com is my mail id, sent the statement here

Verified Support

Sep 21, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Loan statement share on given Email Id.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: BAF India Pvt Ltd Is located at 401, Aditya Plaza, Jodhpur Gam Road, , Opposite Vivekanand Nagar,Jodhpur Tekra, Satellite, Ahmedabad -380015

Website: www.bafindia.com

I want to know the details of my loan details at the earliest. My Loan Number is TE008INR00832299
My mail id is [protected]@gmail.com and mobile number is [protected] ([protected])
It would be great if I get the information at the earliest.
As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the details soon.

Oct 15, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India!

we would like to inform that your Sep'21 EMI got bounced due to non-technical reason.as on date Rs 6, 199.39/- (EMI+ Cheque bouncing charges+ Late payment penalty) pending against your loan.

And please note that the moratorium interest of Rs 4, 804/- is remaining which will debit from your bank account on 8th Oct’21 Kindly maintain your bank account before EMI (8th) date to avoid penal charges.

And you can pay pending penalty amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM .

For further assistance please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Sir,
i have a two wheeler loan from baf india. in last year, i didnt applied for any moratorium but 3 month money didnt deducted from my bank account. my job is to keep money in my account only.its your responsibility to take the money ans as well as inform it to me. nobody informed me about this and sought my permission for the moratorium. recently i contacted baf customer service and i knew that instead of that 3 months i had to pay 5 month emi. i wouldnt pay at any cost any extra amount.please take necessary action aganist this scam.
loan no=LAN TWCO4INR00718402
NAME- ARUN RAJ R S

Oct 17, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings from BAF India!

Kindly share your Email ID to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Yamaha harshil

My bike loan close Yamaha rashil sorrom nijampura not respond my call anser

Oct 15, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Sep 10, 2021

Updated by Mehul Aariya My bike loan close this Yamaha soroom call me not respond ..soroom nijampura
Harsil soroom nijampura me not help

Dear sir/mam
Please my bike loan closd help

Verified Support

Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings from BAF India!

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Hi,

I’ll go to consumer court for your laid back services and wrong information reporting to Cibil department. I had a signature mismatch and that’s the reason I started paying you manually at the time of pandemic. How irresponsibly have you mentioned a bounce of 3 months to cibil dept.
Also it’s been a month I am running for NOC and I haven’t received it. Your offices are shut and all information and addresses mentioned in websites and google is misleading.

If you don’t resolve my Cibil remark and don’t provide my NOC by this month I’ll file a case against you for not maintaining the minimum standards of an insurance firm.

Here’s my account number: tw007inr00842537

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 14, 2021

Verified Support

Dear Customer,

Greetings from BAF India!

We have already reverted you regarding your CIBIL query dated 9th Apr'21 on your Email ID :- sudeep.[protected]@gmail.com and would like to inform you that your NOC got retuned due to insufficient address, kindly share your proper address with Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card to re- dispatch the NOC on our Email :- [protected]@bafindia.com.

Regards BAF India

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Dear baf.i was paid my all loan and dues.my agreement number is twco3inr00553779.please send my noc immediatly...

Oct 18, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Madhavagudem, Chilkuru

Please send me my EMI statement
My lone nmbr - TW918INR00859466
Mail id - [protected]@gmail.com

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 8, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: 18-35-133 sapthagiri nagar

Please send me My EMI statement
My loan number TW008INR00806185
My email ID = [protected]@gmail.com

Oct 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to check further.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.
Regards,
BAF India

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I want to know my loan status becoz i dnt know now whether my loan is finished or still pending

My loan number is:TW314INR00788141

My phone number is [protected]
My mail id:[protected]@gmail.com

Oct 7, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India!

Your 19 future EMI are remaining along with moratorium interest.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,

BAF INDIA

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