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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Feb 3, 2026
Complaints 947
Resolved
460
Unresolved
487
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Bussan Auto Finance India [BAF] reviews & complaints page 31

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G
Gajanan Tambuskar
from WARDHA, Maharashtra
Oct 9, 2021
Resolved
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Resolved

Address: At. Dhamangaon Rly Dist Amravati

I have completed my personal loan against bike...but I have been used moratorium month April, May, June 2020...I want know about my account statement and How many Amount Pay For moratorium and I want to Close my Loan now...so contact me [protected]
Nov 15, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2021
Bussan Auto Finance India [BAF] Customer Care's response
Dear Sir/Madam,

Thank you for writing to BAF India.

As per telephonic conversation, hope your query got resolved.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com
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    A
    Abhijeet somkuwar
    Oct 6, 2021
    Resolved
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    Resolved

    Address: nagpur, maharashtra

    I had purchased a two wheeler during first lockdown around 16 june 2020.
    but from that day till now i don't even get a single documentation of my two wheeler loan
    Nov 10, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2021
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Sir/Madam,

    Thank you for writing to BAF India.

    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

    Regards BAF India
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      R
      rajeevsurya11
      from Kurnool, Andhra Pradesh
      Oct 6, 2021
      Resolved
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      Resolved

      Sir, I K.Rajeev Kumar have availed a Two wheeler loan Yamaha FZ 2014 from your finance in Yamaha Premium Bikes kurnool, required Closure statment or NOC from your side to sell my bike please send my closure statement to [protected]@gmail.com
      Nov 10, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Oct 06, 2021
      Updated by rajeevsurya11
      name : K Rajiv Kumar
      Veh No: AP21AZ2070
      Engine No:21CG042225
      Chasis No: ME121C0G1E2042260
      Verified Support
      Oct 08, 2021
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      We have already reverted on you Email.

      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

      Regards BAF India
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        T
        totanpaul88
        from Howrah, West Bengal
        Oct 6, 2021
        Resolved
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        Resolved

        Address: howrah

        How many emi are pending on my two wheeler loan the agreement copy Kindly share loan statement copy & my loan account number is TW101INR00830753.
        Oct 6, 2021
        Complaint marked as Resolved 
        My Mail-id Is - [email protected]. Mobile no 9331470021
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Loan clear issues
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          B
          Boggu mahesh
          Oct 6, 2021
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          Address: Karnatakanagepalli,puttaparthi, km,palli

          Where is my clearance? actually Iam paid 2times money ur agent name was mukesh anantapur, prani yemaha showroom near rtc bustand I need can u send me or what's app my number [protected]
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Dear Sir/Madam,

          Thank you for writing to BAF India.

          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

          Regards BAF India
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            A
            aziz Rza
            Oct 4, 2021
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            Address: Jaipur

            I want to solve my query and have many type complaints plz contact me

            Warm regards
            Mo aziz
            Mo- [protected]
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

            Regards BAF India
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              J
              Jisarudheen P
              Oct 4, 2021
              Resolved
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              Resolved

              Address: Kavathikalam kottakkal, malappuram, kerala

              Iam jisarudheen paroli h kavathikalam kottakkal malappuram dt, kerala please give my loan details, or custmer care number
              Nov 7, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2021
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Sir/Madam,

              Thank you for writing to BAF India.

              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

              Regards BAF India
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                P
                Pramod Thamankar
                from Bengaluru, Karnataka
                Oct 4, 2021
                Resolved
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                Resolved

                Your people are calling regularly and in a quarrel mode. I have one instalment pending and a lady calling from [protected] and [protected] are particularly very bad in calling. Due to un avoidable reasons and Corona effect for last some months the payment is getting delayed as i lost the job.
                These people are threatening to take the vehicle if i didnt pay. If this continuous i have no option to file a case against these people and will start a campaign against these people in other medias too.
                I told her that it will be paid by this saturday and she is telling she dont have time. i didnt invited her to my home for lunch!!!
                So, i request you to take action against those people who are harassing for payments.
                It is not that payment is made late but also we are paying late fee too. Then they should not ahve problem right. Hope that bloody people dont call me in future.
                Pramod My loan Number TW007INR00810790
                Nov 6, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2021
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                Kindly share the call recording or proof on our Email ID [protected]@bafindia.com for further cross check the matter.

                As on date Rs 3, 663.98/- (EMI+ Cheque bouncing charges+ Late payment penalty) pending against your loan and you can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get avoid collection calls.

                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                Regards BAF India
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                  K
                  Kalu Sravys
                  Oct 3, 2021
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                  Address: Kakinada

                  I contact the executive he is not responding properly.. I already all EMIs.. but not received Noc
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                  Regards BAF India
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                    A
                    Ashishkumar7195
                    from Mohali, Punjab
                    Oct 2, 2021
                    Resolved
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                    Resolved

                    I had taken a bike loan in 2017 which is already closed. I have received my NOC as well but in my credit report two accounts are showing. One is closed that's the actual one and another one is still active which is surely some error from the company.
                    Nov 6, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 05, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Customer,

                    Greetings from BAF India.

                    Kindly share your proper CIBIL report with CIBIL control number to cross check the same with concern department.

                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                    Regards BAF India
                    I can't see the email id. Kindly send your email so that I can share the civil report. I need to get it resolved as my cibil is affected very badly due to this mistake from your end. Bussan auto finance I had informed earlier also but no resolution was done.
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                      M
                      manoj26093
                      from Kurnool, Andhra Pradesh
                      Oct 1, 2021
                      Resolved
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                      Resolved

                      Address: Kurnool

                      This is M MANOJ KUMAR I have taken Yamaha FZ on 2016 I have cleared my loan still I have not noc from bussan finance it's emergency plz provide my noc I want sell my bike I want to give noc plz solve my pblm as soon as possible my account num TW914INR00464086 mobile no [protected] [protected]@gmail.com
                      Oct 1, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Oct 05, 2021
                      Updated by manoj26093
                      There is no update from plz slow my possible as soon as possible it's very urgent for me i need NOC
                      Oct 05, 2021
                      Updated by manoj26093
                      Plz contact me [protected]
                      Dear sir
                      I have financed Yamaha bike from your company. I have paid full EMI.

                      Your are requested to issue NOC of above said vehicle.
                      A/c no. TW422INR00808937
                      Kartikey Chauhan
                      Mob. no.Mob.[protected]
                      Address: 2/133 Chiranjeev vihar ghaziabad 201002.
                      Email: amar.[protected]@gmail.com
                      amar1263's reply, Oct 29, 2021
                      Waiting still not recieve NOC
                      I want clearance and boc
                      Hi
                      My Name is V. Revathi I took loan on Yamaha ray for the bike no: TN 58 BC 7456 and have cleared the loan a year before but haven't received the NOC

                      Please mail my NOC to rena.[protected]@gmail.com asap
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                        M
                        manoj26093
                        from Kurnool, Andhra Pradesh
                        Sep 30, 2021
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                        Address: Kurnool

                        Good evng sir, this is manoj kumar from kurnmol I have Yamaha bike on 2016 I have completed my loan still I have not received noc clearance certificate.mplz provide it because I want sell my bike they are asking clearance certificate to change their name in rto my loan num TW914INR00464086
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                          P
                          pragneshvagadia
                          from Rajkot, Gujarat
                          Sep 30, 2021
                          Resolved
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                          Resolved

                          Address: Rajkot

                          Dear Customer, This is to inform you, that your loan number TW805INR00042682 has been closed in system. For NOC please call us at our Customer Care Number :[protected]BAF

                          I received above message from your company in my mobile request to send soft copy in my gmail id... [protected]@gmail.com

                          if not possible then inform me
                          Nov 5, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 05, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Customer,

                          Greetings from BAF India.

                          we would like to inform that your NOC request is under process and will arrange to dispatch the same at your registered address, generally this process takes maximum 15-20 working days.

                          Regards BAF India
                          We have cleared the Loan last year but still we haven't received the NOC and also there is no proper response,

                          We are begging the customer care always but they have a standard response we will receive the NOC in 20-30 days
                          For sending the soft copy also that takes 20 days???????
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                            S
                            Sabari Priyan
                            Sep 29, 2021
                            Resolved
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                            Resolved

                            Address: Thanjavur

                            My name is C.GOPU, I purchased Yamaha FZ bike 23 April 2017 with help of your finance. Now loan has completed so I need NOC kindly help me further. I contact with toll free number regarding this they said to pay 300 rupees. I paid this . Kindly do the needful.

                            RC Number : TN49 BK 1265

                            Note : payment details
                            Your Money Transfer of ₹300.00 was successful.
                            Transferred to:[protected]
                            Amount: ₹300.00
                            Reference No.: IMPS[protected]
                            Date: 29 Sep 2021
                            Remarks: REQUIREMENT FOR NOC
                            Nov 1, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Sir/Madam,

                            Thank you for writing to BAF India.

                            This is in regards to your below mentioned mail. Please confirm your relationship with customer and customer date of birth with share scan copy of RC on mail to get process NOC and once we receive the same will arrange to dispatch the NOC at customer registered address as per loan status.

                            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                            Regards BAF India
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                              O
                              OSUM MOVIE GEEKS
                              Sep 28, 2021
                              Resolved
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                              Resolved

                              I took a Yamaha FZ s V3 2 years ago.. and I want to exchange that bike now and I need my loan statement to settle my loan can you provide my loan details and oust standing amount in my loan
                              Oct 31, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 30, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                              Regards BAF India
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                                J
                                Jubair op
                                Sep 25, 2021
                                Resolved
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                                Resolved

                                Address: KOCHI,KERELA

                                Hello sir, My two wheeler loan ( yamaha fz 2016 model)has been settled.But I didn’t get my NOC.further details please contact me soon as possible. My EMAIL ID: [protected]@gmail.com Loan A/C number: TWCO6INR00556988
                                Oct 31, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Sir/Madam,

                                Thank you for writing to BAF India.

                                Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

                                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                Regards BAF India
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                                  P
                                  prashant891
                                  from Kadegaon, Maharashtra
                                  Sep 25, 2021
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                                  Address: ATP wangi taluka kadegaon dist sangli pin 415305

                                  Maine aapke bussan auto finance ka old costmr hu muze abhi 2wheeler kharidna he or aap muze aap mere area ka koi Deler hai to bata dijiye plz help me sir and call [protected]es number pe
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Sir/Madam,

                                  Thank you for writing to BAF India.

                                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                  Regards BAF India
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                                    B
                                    bullet adhu bolthe
                                    Sep 23, 2021
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                                    Address: 15-2-288 maharaj gunj, Gowli guda chaman

                                    I want my noc letter of my bike
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Dear Sir/Madam,

                                    Thank you for writing to BAF India.

                                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better

                                    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                    Regards,

                                    BAF India
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                                      S
                                      Suvashis mandal
                                      from Suri, West Bengal
                                      Sep 22, 2021
                                      Resolved
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                                      Resolved

                                      My loan account has been closed in system, but upto didn't get noc paper.
                                      Loan number-TW128INR00688129
                                      Please do helpful for getting my noc paper.
                                      Oct 25, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 24, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response
                                      Dear Customer,

                                      Greetings from BAF India.

                                      Kindly share RC copy on [protected]@bafindia.com for cross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

                                      If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

                                      regards,
                                      BAF India
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                                        S
                                        SG official
                                        Sep 22, 2021
                                        Resolved
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                                        Resolved

                                        The two wheeler loan has been settled. but the company did not give NOC letter.
                                        KL -08-BJ-169
                                        YAMAHA FASCINO
                                        Its was purchased in kerala, thrissur district on 26/03/2016
                                        we request the company to provide NOC as soon as possible to the registered owner.
                                        Oct 25, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 24, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response
                                        Dear Sir/Madam,
                                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                        Regards,
                                        BAF India
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