Claimed

Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 13, 2025
Complaints 944
Resolved
460
Unresolved
484
Contacts

File a complaint to Bussan Auto Finance India [BAF]

Having problems with Bussan Auto Finance India [BAF]?

File a complaint and get it resolved by Bussan Auto Finance India [BAF] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bussan Auto Finance India [BAF] reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Samreen Soratiya
Aug 5, 2021
Resolved
Report
Copy
Resolved

My loan no is TW007INR00719054,
My phone no is [protected]
Please provide me with my loan statement of account and loan agreement number,
It's very urgent.
Sep 16, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
Bussan Auto Finance India [BAF] Customer Care's response
Dear Customer,

kindly share your E mail ID for sharing statement or You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ajayajith0063
    Jul 31, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Kuppaiyankadu , vedaranyam

    My bike due 2 years completed, i need balance loan amount detail and loan statement.

    Loan number : TN521TWR00809076

    I need the aggreement number
    Sep 12, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2021
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Customer,

    This is in regards to your below mentioned query, we would like to inform you that as on date your 19 future EMI’s are remaining along with moratorium interest.

    regards,
    BAF India
    Can you please share account statement
    Loan agreement - TW004INR00750518
    MOBILE NO. - [protected]
    MAIL ID - [protected]@gmail.com
    Helpful
    11 other people found this review helpful
    11 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SP Pavi
      Jul 23, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: [email protected]

      I want to know my loan status becoz i dnt know now my loan worker's not responsible very sad for me
      +1 photos
      Sep 10, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2021
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

      You can call us on our Toll free number[protected] and write us on same E mail ID for any further queries.
      Helpful
      6 other people found this review helpful
      6 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Subhankar 1997
        Jul 22, 2021
        Resolved
        Report
        Copy
        Resolved

        Sir, I hereby complaints that I was not got NOC till now even I given all the charges of my loan. Kindly provide me NOC .
        Sep 4, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2021
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Customer,
        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

        You can call us on our Toll free number[protected] and write us on same E mail ID for any further queries.

        regards,
        BAF India
        Helpful
        7 other people found this review helpful
        7 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hamzushai
          Jul 22, 2021
          Resolved
          Report
          Copy
          Resolved

          I want to know my loan status becoz i dnt know now whether my loan is finished or still pending

          My loan number is TWCO5INR00650842

          My phone number is [protected]
          My mail id [protected]@gmail.com
          Aug 26, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2021
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Custome,

          we have already reverted you on E mail ID [protected]@gmail.com

          Regards,

          BAF India
          How pending EMI amount is pending
          Helpful
          2 other people found this review helpful
          2 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Swathylaxmi
            Jul 22, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: RAVIMANDIRAM, CONVENT ROAD, KUMBALAM

            I had purchased YAMAHA FACINO in Jan 2018, Financed by BAF india and completed the loan Feb 2020. I need NOC
            Loan No TW011INR00662077

            My phone number is ... But worng phone number side
            +2 photos
            Aug 23, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Jul 23, 2021
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Customer,

            Greetings from Bussan Auto Finance (BAF India).

            Your NOC is under process and you will get the same within 7-10 days.

            Regards,
            BAF India
            Hello Team

            I have purchased a scooty ( yamaha fascino) in 2018 and completed the loan in 8 months. I urgently need a NOC

            Details :

            Vehicle no : KA03 JT 8640
            Mobile number : [protected]
            OWNER : SHUBHANGI AGARWAL
            EMAIL ID : [protected]@gmail.com
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              kumaresan hug
              Jul 22, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: 1/281 Melkamandapatti Pachanampatti (p.o) Omalur, Salem, Tamil Nadu- 636455

              Dear Sir/Madam

              I am Kumaresan.C, one of your customer, I have closed my two wheeler loan few days back, now I request you to get a NOC that shows I clear the full amount of my loan. Kindly consider our urgent need to despatched NOC.

              Details:
              Name ; Kumaresan.C
              Vehicle number: TN 30 CZ9813
              Chassis number: ME1RG6812L0001525
              Engine number: G3N4E0014312
              MODEL: YAMAHA MT15

              my address:
              Kumaresan.C
              1/281 Melkamandapatti
              Pachanampatti (p.o)
              Omalur, Salem, Tamil Nadu- 636455
              +1 photos
              Aug 23, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Jul 23, 2021
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer,

              Greetings from Bussan Auto Finance (BAF India).
              we have already taken NOC request and reverted you on E MAIL id [protected]@gmail.com

              REGARDS,
              BAfF India
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Prashanth rajj
                Jul 21, 2021
                Report
                Copy

                Address: 8-2-684/21/1

                It has been more than 4 months I'm following u to get my nocs papers u people are not responding properly I had never seen this much negligence pls inform me about my nocs papers
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                Regards,
                BAF India
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sukumaran pancharath
                  Jul 20, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Sir My vehicle loan against the vehicle yamaha scooter KL 52 N 1257 is cleared by last month. But iam not in receipt of NOC from your end. It is requested that necessary action may kindly be taken for the issue of NOC.
                  Aug 22, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 22, 2021
                  Bussan Auto Finance India [BAF] Customer Care's response
                  Dear Sir/Madam,

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                  Regards,
                  BAF India
                  Sir
                  My registered phone number is [protected], [protected]. The Loan account number is LAN TWCO9INR00694428. EMI was Rs.1542/- It is requested that kindly forward the NOC at the earliest.
                  Helpful
                  5 other people found this review helpful
                  5 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Csyadu
                    Jul 20, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 4th floor, Videocon Tower, E-1, Jhandewalan Extn. New Delhi- 110055, India.

                    I had purchased Yamaha FZ in June 2018, Financed by BAF india and completed the loan on May 2019. I need NOC for Cancellation of Hypothecation, but unable to reach the agent or the customer service.
                    Name: Chandra Shekhar Yadav.
                    Customer id: 1165132.
                    Loan Account number: TW909INR00694891
                    +1 photos
                    Aug 21, 2021
                    Complaint marked as Resolved 
                    The company issued the noc as soon as i complained. Thanks to the BAF and consumer complaints people.
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 22, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Customer,

                    Greetings from BAF India.

                    Your NOC is under process & you will be contacted within 15-20 working Days.

                    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                    Regards,
                    BAF India
                    Aug 10, 2021
                    Updated by Csyadu
                    Haven't received any call from BAF INDIA. Still pending.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Subha Suren
                      Jul 20, 2021
                      Report
                      Copy

                      Here i need my repayment statement
                      Please help me with this

                      Account number - TW0071NR00834397
                      Sanjay Dharshan S - 023002
                      Mobile number - [protected]
                      Mobile number - [protected]

                      Regards

                      subashini
                      [protected]
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Customer,

                      Greetings from Bussan Auto Finance (BAF India).

                      Repayment schedule has been sent on your E mail ID [protected]@gmail.com

                      Please check.

                      Regards,
                      BAF India
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Biswam12
                        Jul 20, 2021
                        Report
                        Copy

                        Address: SAMBALPUR, ODISHA

                        Sir/Madam,
                        My bike no OD-15H-5830 Financed by your company. But after my completion my after No objection certificate not give me. Please solved my problem .
                        My address
                        At- KAPASIRA
                        P.O- PANCHAMAHALA
                        DIST-SONEPUR
                        PIN-767062
                        ODISHA
                        MOB- [protected]

                        THANKS
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Dear Customer,

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                        Regards,
                        BAF India
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          TerribleTsar
                          Jul 19, 2021
                          Report
                          Copy

                          I was not able to recieve any OTP on my phone number when I wanted to reset my password of my BAF account
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Dear Customer,

                          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                          You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                          Regards,
                          BAF India
                          Dear Customer,

                          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                          You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                          Regards,
                          BAF India
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            TerribleTsar
                            Jul 19, 2021
                            Report
                            Copy

                            I am not being provided my EMI status or details of my two wheeler.
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Dear Customer,

                            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                            You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                            Regards,
                            BAF India
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kirann kishorr
                              Jul 18, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kiran Kishor P K Puliparambil house Amballoor p.o Ernakulam Dist kerala - 682315

                              Hai,
                              I am Kiran, one of your previous customer, I have closed my two wheeler loan few years back, now I request you to get a non objection certificate that shows I clear the full amount of my loan.

                              details:
                              name ; Kiran Kishor P K
                              vehicle number: KL 39 E 2165
                              chassis number: ME121C0D8C2010598
                              Engine number: 21CD010575
                              MODEL: 2012 YAMAHA FZ 16

                              my address:
                              Kiran Kishor P K
                              Puliparambil house
                              Amballoor p.o
                              Ernakulam Dist
                              kerala - 682315
                              Aug 22, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 20, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Customer,

                              Greetings from BAF India.

                              This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Nov’15, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or you can also transfer the amount in below mentioned account. Please share transaction details after making payment for further process.

                              Please find below the account details: -
                              Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                              Beneficiary A/c no [protected]
                              IFSC UTIB0CCH274
                              Beneficiary Bank Name Axis Bank Ltd
                              Remarks Duplicate NOC charges-TW011INR00151217

                              Regards,
                              BAF India

                              z
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pratyushs90
                                Jul 17, 2021
                                Report
                                Copy

                                I have made all the payments back in 2019 and forgot to get the NOC.
                                Since then we are receiving calls people stating need to pay from Jhandewalan, moreover I had a word with the third party reps who used to visit and take payments in cash and online and none of the people have any of the details.

                                I have all the proofs and have already shared it with your rep and third party multiple times.

                                Request you to look into this matter and release the NOC.

                                If this keeps going on I will file a legal pursuit.
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Customer,

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                Regards,

                                BAFIndia
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kalita@7
                                  Jul 16, 2021
                                  Report
                                  Copy

                                  My phone number is [protected] .. but wrong phone number is given in the NOC which is [protected]..
                                  Now please correct my phone number
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Customer

                                  You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                  we are unable ti check your given number as same is protected.

                                  Regards,

                                  BAF India
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sreekuttan1994
                                    Jul 16, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Two wheeler loan
                                    TWCO8INR00745033
                                    Email : [protected]@gmail.com
                                    Aug 27, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 19, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Sir,
                                    Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to check further.

                                    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                    Regards,

                                    BAF India
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      praveena cm
                                      Jul 15, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear sir my loan details not available please check and update to me because my EMI how much pending please share me my mail id [protected]@gmail.com
                                      Aug 22, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 19, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response
                                      Dear Sir/Madam,

                                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                      Regards,
                                      BAF India
                                      Helpful
                                      4 other people found this review helpful
                                      4 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jothishkumar
                                        Jul 15, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        My loan has been cleared for vehicle number KL65K7534 YAMAHA scooter but still I have not received my NOC do the need...
                                        Aug 23, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 19, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response
                                        Dear Sir/Madam,

                                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                        You can write us on [protected]@bafindia.com

                                        Regards,
                                        BAF India
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit