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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Feb 3, 2026
Complaints 947
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460
Unresolved
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Bussan Auto Finance India [BAF] reviews & complaints page 34

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S
SHIVKUMAR AREPALLY
Aug 12, 2021
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Address: Door No 1-11-222/6d, Second Floor, Gauri Sadan, Sardar Patel Road, Begumpet, Hyderabad - 500016, Near Shoppers Stop, Above Sindicate Bank

My EMI money was deducted extra, it was supposed to end in July but deducted this month August, I want the money back or an explanation of this incident.
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India
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    bidyut.sahaji
    Aug 9, 2021
    Resolved
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    Resolved

    Address: PRAGATHI NAGAR

    Hi team,
    This Is Bidyut sahaji and my concern is that i have a loan from BAF from 10 month I m Trying to reach out CC service but not reach Request to i want to know about My Loan Tenure and how many instalment i have paid remaining instalment should paid.
    Loan Account no - TW007INR00870386
    Sep 12, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Aug 11, 2021
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Customer,

    Thank you for writing to BAF India. This is in regards to your below mentioned query, we would like to inform you that as on date your 24 future EMI’s are remaining.

    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

    BAF India
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      J
      Jagannadham Karthik
      Aug 6, 2021
      Resolved
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      Resolved

      Address: Guntur

      Loan a.no
      TW917INR00809710
      Sep 13, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Aug 11, 2021
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Customer,

      kindly share your E mail ID for sharing statement or You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

      BAF india
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        S
        Samreen Soratiya
        Aug 5, 2021
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        Resolved

        My loan no is TW007INR00719054,
        My phone no is [protected]
        Please provide me with my loan statement of account and loan agreement number,
        It's very urgent.
        Sep 16, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Aug 11, 2021
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Customer,

        kindly share your E mail ID for sharing statement or You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

        BAF India
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          A
          Ajayajith0063
          Jul 31, 2021
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          Resolved

          Address: Kuppaiyankadu , vedaranyam

          My bike due 2 years completed, i need balance loan amount detail and loan statement.

          Loan number : TN521TWR00809076

          I need the aggreement number
          Sep 12, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Aug 03, 2021
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Customer,

          This is in regards to your below mentioned query, we would like to inform you that as on date your 19 future EMI’s are remaining along with moratorium interest.

          regards,
          BAF India
          Can you please share account statement
          Loan agreement - TW004INR00750518
          MOBILE NO. - [protected]
          MAIL ID - [protected]@gmail.com
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            S
            SP Pavi
            Jul 23, 2021
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            Resolved

            Address: [email protected]

            I want to know my loan status becoz i dnt know now my loan worker's not responsible very sad for me
            Sep 10, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Aug 03, 2021
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

            You can call us on our Toll free number[protected] and write us on same E mail ID for any further queries.
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              S
              Subhankar 1997
              Jul 22, 2021
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              Sir, I hereby complaints that I was not got NOC till now even I given all the charges of my loan. Kindly provide me NOC .
              Sep 4, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Aug 03, 2021
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer,
              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

              You can call us on our Toll free number[protected] and write us on same E mail ID for any further queries.

              regards,
              BAF India
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                H
                Hamzushai
                Jul 22, 2021
                Resolved
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                Resolved

                I want to know my loan status becoz i dnt know now whether my loan is finished or still pending

                My loan number is TWCO5INR00650842

                My phone number is [protected]
                My mail id [protected]@gmail.com
                Aug 26, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2021
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Custome,

                we have already reverted you on E mail ID [protected]@gmail.com

                Regards,

                BAF India
                How pending EMI amount is pending
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                  S
                  Swathylaxmi
                  Jul 22, 2021
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                  Address: RAVIMANDIRAM, CONVENT ROAD, KUMBALAM

                  I had purchased YAMAHA FACINO in Jan 2018, Financed by BAF india and completed the loan Feb 2020. I need NOC
                  Loan No TW011INR00662077

                  My phone number is ... But worng phone number side
                  Aug 23, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 23, 2021
                  Bussan Auto Finance India [BAF] Customer Care's response
                  Dear Customer,

                  Greetings from Bussan Auto Finance (BAF India).

                  Your NOC is under process and you will get the same within 7-10 days.

                  Regards,
                  BAF India
                  Hello Team

                  I have purchased a scooty ( yamaha fascino) in 2018 and completed the loan in 8 months. I urgently need a NOC

                  Details :

                  Vehicle no : KA03 JT 8640
                  Mobile number : [protected]
                  OWNER : SHUBHANGI AGARWAL
                  EMAIL ID : [protected]@gmail.com
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                    kumaresan hug
                    Jul 22, 2021
                    Resolved
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                    Resolved

                    Address: 1/281 Melkamandapatti Pachanampatti (p.o) Omalur, Salem, Tamil Nadu- 636455

                    Dear Sir/Madam

                    I am Kumaresan.C, one of your customer, I have closed my two wheeler loan few days back, now I request you to get a NOC that shows I clear the full amount of my loan. Kindly consider our urgent need to despatched NOC.

                    Details:
                    Name ; Kumaresan.C
                    Vehicle number: TN 30 CZ9813
                    Chassis number: ME1RG6812L0001525
                    Engine number: G3N4E0014312
                    MODEL: YAMAHA MT15

                    my address:
                    Kumaresan.C
                    1/281 Melkamandapatti
                    Pachanampatti (p.o)
                    Omalur, Salem, Tamil Nadu- 636455
                    Aug 23, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 23, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Customer,

                    Greetings from Bussan Auto Finance (BAF India).
                    we have already taken NOC request and reverted you on E MAIL id [protected]@gmail.com

                    REGARDS,
                    BAfF India
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                      Prashanth rajj
                      Jul 21, 2021
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                      Address: 8-2-684/21/1

                      It has been more than 4 months I'm following u to get my nocs papers u people are not responding properly I had never seen this much negligence pls inform me about my nocs papers
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                      Regards,
                      BAF India
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                        S
                        sukumaran pancharath
                        Jul 20, 2021
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                        Resolved

                        Sir My vehicle loan against the vehicle yamaha scooter KL 52 N 1257 is cleared by last month. But iam not in receipt of NOC from your end. It is requested that necessary action may kindly be taken for the issue of NOC.
                        Aug 22, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 22, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Sir/Madam,

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                        Regards,
                        BAF India
                        Sir
                        My registered phone number is [protected], [protected]. The Loan account number is LAN TWCO9INR00694428. EMI was Rs.1542/- It is requested that kindly forward the NOC at the earliest.
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                          C
                          Csyadu
                          Jul 20, 2021
                          Resolved
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                          Resolved

                          Address: 4th floor, Videocon Tower, E-1, Jhandewalan Extn. New Delhi- 110055, India.

                          I had purchased Yamaha FZ in June 2018, Financed by BAF india and completed the loan on May 2019. I need NOC for Cancellation of Hypothecation, but unable to reach the agent or the customer service.
                          Name: Chandra Shekhar Yadav.
                          Customer id: 1165132.
                          Loan Account number: TW909INR00694891
                          Aug 21, 2021
                          Complaint marked as Resolved 
                          The company issued the noc as soon as i complained. Thanks to the BAF and consumer complaints people.
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 22, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Customer,

                          Greetings from BAF India.

                          Your NOC is under process & you will be contacted within 15-20 working Days.

                          You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                          Regards,
                          BAF India
                          Aug 10, 2021
                          Updated by Csyadu
                          Haven't received any call from BAF INDIA. Still pending.
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                            S
                            Subha Suren
                            Jul 20, 2021
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                            Here i need my repayment statement
                            Please help me with this

                            Account number - TW0071NR00834397
                            Sanjay Dharshan S - 023002
                            Mobile number - [protected]
                            Mobile number - [protected]

                            Regards

                            subashini
                            [protected]
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Dear Customer,

                            Greetings from Bussan Auto Finance (BAF India).

                            Repayment schedule has been sent on your E mail ID [protected]@gmail.com

                            Please check.

                            Regards,
                            BAF India
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                              Biswam12
                              Jul 20, 2021
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                              Address: SAMBALPUR, ODISHA

                              Sir/Madam,
                              My bike no OD-15H-5830 Financed by your company. But after my completion my after No objection certificate not give me. Please solved my problem .
                              My address
                              At- KAPASIRA
                              P.O- PANCHAMAHALA
                              DIST-SONEPUR
                              PIN-767062
                              ODISHA
                              MOB- [protected]

                              THANKS
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Dear Customer,

                              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                              You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                              Regards,
                              BAF India
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                                TerribleTsar
                                Jul 19, 2021
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                                I was not able to recieve any OTP on my phone number when I wanted to reset my password of my BAF account
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Customer,

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                Regards,
                                BAF India
                                Dear Customer,

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                Regards,
                                BAF India
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                                  TerribleTsar
                                  Jul 19, 2021
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                                  I am not being provided my EMI status or details of my two wheeler.
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                                  You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                  Regards,
                                  BAF India
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                                    K
                                    kirann kishorr
                                    Jul 18, 2021
                                    Resolved
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                                    Resolved

                                    Address: Kiran Kishor P K Puliparambil house Amballoor p.o Ernakulam Dist kerala - 682315

                                    Hai,
                                    I am Kiran, one of your previous customer, I have closed my two wheeler loan few years back, now I request you to get a non objection certificate that shows I clear the full amount of my loan.

                                    details:
                                    name ; Kiran Kishor P K
                                    vehicle number: KL 39 E 2165
                                    chassis number: ME121C0D8C2010598
                                    Engine number: 21CD010575
                                    MODEL: 2012 YAMAHA FZ 16

                                    my address:
                                    Kiran Kishor P K
                                    Puliparambil house
                                    Amballoor p.o
                                    Ernakulam Dist
                                    kerala - 682315
                                    Aug 22, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Customer,

                                    Greetings from BAF India.

                                    This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Nov’15, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or you can also transfer the amount in below mentioned account. Please share transaction details after making payment for further process.

                                    Please find below the account details: -
                                    Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                                    Beneficiary A/c no [protected]
                                    IFSC UTIB0CCH274
                                    Beneficiary Bank Name Axis Bank Ltd
                                    Remarks Duplicate NOC charges-TW011INR00151217

                                    Regards,
                                    BAF India

                                    z
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                                      pratyushs90
                                      Jul 17, 2021
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                                      I have made all the payments back in 2019 and forgot to get the NOC.
                                      Since then we are receiving calls people stating need to pay from Jhandewalan, moreover I had a word with the third party reps who used to visit and take payments in cash and online and none of the people have any of the details.

                                      I have all the proofs and have already shared it with your rep and third party multiple times.

                                      Request you to look into this matter and release the NOC.

                                      If this keeps going on I will file a legal pursuit.
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                                      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                      Regards,

                                      BAFIndia
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                                        Kalita@7
                                        Jul 16, 2021
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                                        My phone number is [protected] .. but wrong phone number is given in the NOC which is [protected]..
                                        Now please correct my phone number
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Dear Customer

                                        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                                        we are unable ti check your given number as same is protected.

                                        Regards,

                                        BAF India
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