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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.8
Updated: Oct 13, 2025
Complaints 940
Resolved
460
Unresolved
480
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Bussan Auto Finance India [BAF] reviews & complaints page 34

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H
Hamzushai
Jul 22, 2021
Resolved
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I want to know my loan status becoz i dnt know now whether my loan is finished or still pending

My loan number is TWCO5INR00650842

My phone number is [protected]
My mail id [protected]@gmail.com
Aug 26, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2021
Bussan Auto Finance India [BAF] Customer Care's response Dear Custome,

we have already reverted you on E mail ID [protected]@gmail.com

Regards,

BAF India
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How pending EMI amount is pending
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    Swathylaxmi
    Jul 22, 2021
    Resolved
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    Resolved

    Address: RAVIMANDIRAM, CONVENT ROAD, KUMBALAM

    I had purchased YAMAHA FACINO in Jan 2018, Financed by BAF india and completed the loan Feb 2020. I need NOC
    Loan No TW011INR00662077

    My phone number is ... But worng phone number side
    +2 photos
    Aug 23, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Jul 23, 2021
    Bussan Auto Finance India [BAF] Customer Care's response     Dear Customer,

    Greetings from Bussan Auto Finance (BAF India).

    Your NOC is under process and you will get the same within 7-10 days.

    Regards,
    BAF India
    View replies
    Hello Team

    I have purchased a scooty ( yamaha fascino) in 2018 and completed the loan in 8 months. I urgently need a NOC

    Details :

    Vehicle no : KA03 JT 8640
    Mobile number : [protected]
    OWNER : SHUBHANGI AGARWAL
    EMAIL ID : [protected]@gmail.com
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      kumaresan hug
      Jul 22, 2021
      Resolved
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      Resolved

      Address: 1/281 Melkamandapatti Pachanampatti (p.o) Omalur, Salem, Tamil Nadu- 636455

      Dear Sir/Madam

      I am Kumaresan.C, one of your customer, I have closed my two wheeler loan few days back, now I request you to get a NOC that shows I clear the full amount of my loan. Kindly consider our urgent need to despatched NOC.

      Details:
      Name ; Kumaresan.C
      Vehicle number: TN 30 CZ9813
      Chassis number: ME1RG6812L0001525
      Engine number: G3N4E0014312
      MODEL: YAMAHA MT15

      my address:
      Kumaresan.C
      1/281 Melkamandapatti
      Pachanampatti (p.o)
      Omalur, Salem, Tamil Nadu- 636455
      +1 photos
      Aug 23, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Jul 23, 2021
      Bussan Auto Finance India [BAF] Customer Care's response       Dear Customer,

      Greetings from Bussan Auto Finance (BAF India).
      we have already taken NOC request and reverted you on E MAIL id [protected]@gmail.com

      REGARDS,
      BAfF India
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        Prashanth rajj
        Jul 21, 2021
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        Address: 8-2-684/21/1

        It has been more than 4 months I'm following u to get my nocs papers u people are not responding properly I had never seen this much negligence pls inform me about my nocs papers
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        View replies
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

        Regards,
        BAF India
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          S
          sukumaran pancharath
          Jul 20, 2021
          Resolved
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          Sir My vehicle loan against the vehicle yamaha scooter KL 52 N 1257 is cleared by last month. But iam not in receipt of NOC from your end. It is requested that necessary action may kindly be taken for the issue of NOC.
          Aug 22, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2021
          Bussan Auto Finance India [BAF] Customer Care's response           Dear Sir/Madam,

          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

          Regards,
          BAF India
          View replies
          Sir
          My registered phone number is [protected], [protected]. The Loan account number is LAN TWCO9INR00694428. EMI was Rs.1542/- It is requested that kindly forward the NOC at the earliest.
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            C
            Csyadu
            Jul 20, 2021
            Resolved
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            Resolved

            Address: 4th floor, Videocon Tower, E-1, Jhandewalan Extn. New Delhi- 110055, India.

            I had purchased Yamaha FZ in June 2018, Financed by BAF india and completed the loan on May 2019. I need NOC for Cancellation of Hypothecation, but unable to reach the agent or the customer service.
            Name: Chandra Shekhar Yadav.
            Customer id: 1165132.
            Loan Account number: TW909INR00694891
            +1 photos
            Aug 21, 2021
            Complaint marked as Resolved 
            The company issued the noc as soon as i complained. Thanks to the BAF and consumer complaints people.
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Jul 22, 2021
            Bussan Auto Finance India [BAF] Customer Care's response             Dear Customer,

            Greetings from BAF India.

            Your NOC is under process & you will be contacted within 15-20 working Days.

            You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

            Regards,
            BAF India
            Aug 10, 2021
            Updated by Csyadu             Haven't received any call from BAF INDIA. Still pending.
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              S
              Subha Suren
              Jul 20, 2021
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              Here i need my repayment statement
              Please help me with this

              Account number - TW0071NR00834397
              Sanjay Dharshan S - 023002
              Mobile number - [protected]
              Mobile number - [protected]

              Regards

              subashini
              [protected]
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              Greetings from Bussan Auto Finance (BAF India).

              Repayment schedule has been sent on your E mail ID [protected]@gmail.com

              Please check.

              Regards,
              BAF India
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                B
                Biswam12
                Jul 20, 2021
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                Address: SAMBALPUR, ODISHA

                Sir/Madam,
                My bike no OD-15H-5830 Financed by your company. But after my completion my after No objection certificate not give me. Please solved my problem .
                My address
                At- KAPASIRA
                P.O- PANCHAMAHALA
                DIST-SONEPUR
                PIN-767062
                ODISHA
                MOB- [protected]

                THANKS
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                Regards,
                BAF India
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                  T
                  TerribleTsar
                  Jul 19, 2021
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                  I was not able to recieve any OTP on my phone number when I wanted to reset my password of my BAF account
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                  You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                  Regards,
                  BAF India
                  Reply
                  Dear Customer,

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                  You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                  Regards,
                  BAF India
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                    T
                    TerribleTsar
                    Jul 19, 2021
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                    I am not being provided my EMI status or details of my two wheeler.
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                    Regards,
                    BAF India
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                      K
                      kirann kishorr
                      Jul 18, 2021
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                      Resolved

                      Address: Kiran Kishor P K Puliparambil house Amballoor p.o Ernakulam Dist kerala - 682315

                      Hai,
                      I am Kiran, one of your previous customer, I have closed my two wheeler loan few years back, now I request you to get a non objection certificate that shows I clear the full amount of my loan.

                      details:
                      name ; Kiran Kishor P K
                      vehicle number: KL 39 E 2165
                      chassis number: ME121C0D8C2010598
                      Engine number: 21CD010575
                      MODEL: 2012 YAMAHA FZ 16

                      my address:
                      Kiran Kishor P K
                      Puliparambil house
                      Amballoor p.o
                      Ernakulam Dist
                      kerala - 682315
                      Aug 22, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 20, 2021
                      Bussan Auto Finance India [BAF] Customer Care's response                       Dear Customer,

                      Greetings from BAF India.

                      This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Nov’15, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or you can also transfer the amount in below mentioned account. Please share transaction details after making payment for further process.

                      Please find below the account details: -
                      Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                      Beneficiary A/c no [protected]
                      IFSC UTIB0CCH274
                      Beneficiary Bank Name Axis Bank Ltd
                      Remarks Duplicate NOC charges-TW011INR00151217

                      Regards,
                      BAF India

                      z
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                        P
                        pratyushs90
                        Jul 17, 2021
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                        I have made all the payments back in 2019 and forgot to get the NOC.
                        Since then we are receiving calls people stating need to pay from Jhandewalan, moreover I had a word with the third party reps who used to visit and take payments in cash and online and none of the people have any of the details.

                        I have all the proofs and have already shared it with your rep and third party multiple times.

                        Request you to look into this matter and release the NOC.

                        If this keeps going on I will file a legal pursuit.
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                        Regards,

                        BAFIndia
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                          K
                          Kalita@7
                          Jul 16, 2021
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                          My phone number is [protected] .. but wrong phone number is given in the NOC which is [protected]..
                          Now please correct my phone number
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer

                          You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                          we are unable ti check your given number as same is protected.

                          Regards,

                          BAF India
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                            S
                            Sreekuttan1994
                            Jul 16, 2021
                            Resolved
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                            Resolved

                            Two wheeler loan
                            TWCO8INR00745033
                            Email : [protected]@gmail.com
                            Aug 27, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 19, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response                             Dear Sir,
                            Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to check further.

                            You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                            Regards,

                            BAF India
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                              P
                              praveena cm
                              Jul 15, 2021
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                              Resolved

                              Dear sir my loan details not available please check and update to me because my EMI how much pending please share me my mail id [protected]@gmail.com
                              Aug 22, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 19, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response                               Dear Sir/Madam,

                              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                              You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                              Regards,
                              BAF India
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                                J
                                Jothishkumar
                                Jul 15, 2021
                                Resolved
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                                Resolved

                                My loan has been cleared for vehicle number KL65K7534 YAMAHA scooter but still I have not received my NOC do the need...
                                Aug 23, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 19, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response                                 Dear Sir/Madam,

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                You can write us on [protected]@bafindia.com

                                Regards,
                                BAF India
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                                  V
                                  veer@88
                                  Jul 14, 2021
                                  Resolved
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                                  Resolved

                                  I have not taken any loan from BAF but today I got a message that I have taken 3 wheeler loan and repayment completed.

                                  Below details i got via SMS. Let me know if i need to Lodge an FIR in near by police station.

                                  TW/PL/AF/Three wheeler loan - LAN: TW007INR00521544
                                  Aug 19, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 19, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response                                   Dear Customer,

                                  Greetings from BAF India.

                                  This is in regards to your below mentioned mail, we would like to inform that in said message we are informing that your loan tenure with LAN: TW007INR[protected]Two Wheeler) with BAF have successfully completed. If you require the unused SPDC’s (Security Post Date Cheques) request within 15 days from the date of this SMS on [protected]@bafindia.com or will be destroyed from company end.

                                  Regards,
                                  BAF India
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                                    B
                                    Basava M
                                    Jul 9, 2021
                                    Resolved
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                                    Resolved

                                    We want NOC

                                    Our bike loan is completed before two months back not sent NOC, plz send NOC, my mobile number is [protected]...
                                    +1 photos
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                                    Bhavin@123
                                    Jul 7, 2021
                                    Resolved
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                                    Resolved

                                    Address: anand

                                    Plz send me NOC against Vehicle NO. GJ-23 R-3908 ON MY EMAIL ID [protected]@yahoo.in
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response                                     Dear Customer,

                                    Greetings from BAF India.
                                    This is in regards to your below mentioned request, we would like to inform that your NOC is under process & you will be contacted within 15-20 working Days.

                                    Regards,

                                    BAF India
                                    View replies
                                    Dear sir,
                                    please send me the NOC certificate of my vehicle number KL-16-H-9180, I have closed all the loans
                                    Reply
                                    hi sir,
                                    please send your office address in Thiruvananthapuram, Kerala
                                    Reply
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                                      V
                                      Veerupax Kundagol
                                      Jul 7, 2021
                                      Resolved
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                                      Resolved

                                      Dear Sir,
                                      This is Veerupaxi Kundagol from Hubballi -580030, I took a loan from your finance company my agreement number is TW706INR00833699.
                                      Please share closure details and my contact no is [protected]
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 08, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response                                       Dear Customer,

                                      Greetings from BAF India !

                                      This is in regards to your below mentioned query, we would like to inform that as on date your early termination amount is Rs. 104, 644.82/-

                                      For further details, please Contact Number :[protected] or Email :- [protected]@bafindia.com

                                      Regards,

                                      BAF India
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