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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Jul 23, 2025
Complaints 937
Resolved
460
Unresolved
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Bussan Auto Finance India [BAF] reviews & complaints page 35

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M
Mukesh 6455
Jul 5, 2021
Resolved
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Resolved

Dear Team,

Hi, I need my Loan EMI Statements Please share on my mail.
Loan No is following below :
TW004INR008321
Name : Mukesh Kumar
mail I'd [protected]@gmail.com
Aug 8, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
Bussan Auto Finance India [BAF] Customer Care's response
Dear Customer,

Greetings from BAF India.

Kindly share correct/complete loan number or registered mobile number on [protected]@bafindia.com to help us to serve you better.

Regards,
BAF India
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    N
    Nitheesh Chacko
    Jul 4, 2021
    Resolved
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    Resolved

    Hi Team I need NOC For my two wheeler.
    EMI completed on Feb 2021.

    TW011INR00664693

    Regards
    Nitheesh Chacko
    Aug 8, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Jul 06, 2021
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Customer,

    Greetings from BAF India.

    This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been sent at your registered address on dated 16 Apr'2021, vide POD no ED[protected]IN,


    If you wish to re-issue the NOC, kindly write us on our officer e mail ID [protected]@bafindia.com

    regards,
    BAF India
    Jan 23, 2022
    Updated by Nitheesh Chacko
    Hi

    The NOC Provided seems to missing. Please re issue the NOC.

    The given email ID([protected]@bafindia.com)
    seems to be invalid.

    Regards
    Nitheesh Chacko
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      S
      selva0502
      Jul 3, 2021
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      Resolved

      My loan account number is TW005INR00788705 i want emi statement to this mailid….. selva.[protected]@gmail.com
      Aug 12, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Jul 05, 2021
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Customer,

      Greetings from BAF India.

      Loan account statement has been sent on your e mail ID selva.[protected]@gmail.com

      Regads,

      BAF India
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        Y
        Yamhu
        Jul 2, 2021
        Resolved
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        Resolved

        Address: New Delhi

        My bike no. DL8SCP2744 YAMHA FZS MODEL FEB. 2019 NOC still not received. I have deposited whole loan emi... Pl tell my loan status on my mail id [protected]@gmail.com
        Aug 5, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2021
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Customer,
        Greetings from BAF India.

        Kindly share payment receipt of you have deposited the all amount on [protected]@bafindia.com

        regards,

        BAF India
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          Y
          Yamhu
          Jul 2, 2021
          Resolved
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          Resolved

          Address: H. NO. 122, GALI NO. 6,GAUTAM COLONY BEHIND PS NARELA DELHI - 110040 MOB. NO. 9315059525

          I Kamal Deep want to NOC certificate of my bike Regd. No. DL8SCP2744 MODEL Feb. 2019 financed from your Delhi ofice. I have deposited my whole EMI's but i couldn't received NOC still now. Pl swnd NOC on my new address H. NO. 122, GALI NO. 6, GAUTAM COLONY BEHIND PS NARELA DELHI - 110040 MOB. NO. [protected] Mail id is [protected]@gmail.com. You may send NOC on my given mail id pl... Update me soon. Thanks.
          Aug 5, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Thank you for Writing to BAF India.

          This is in regards to your below mentioned request for NOC, we would like to inform you that as on date amount of Rs 42, 848.86/- pending against your loan.

          You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

          For further assistance, Kindly visit or contact our BAF office in Delhi at below mention address.

          4th Floor, Videocon Tower, Block - E-1, Jhandawalan Extension, New Delhi – 110055

          Regards,
          BAF India "
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            B
            busanhi
            Jul 2, 2021
            Resolved
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            Resolved

            One of lady staffs in your office has been threatening me for the dues payment. Inspite of my inconvenience, I told her after some days I will pay that payment with interest. She didn' t hear any words but threatening. At last she rebuked that byke will be hyjacked. Why have you been driving byke? I will take the necessary step against that and cut the phone.
            Seem that either she has to take the treatment or any customer will be threatened by such type of I'll behaviour.
            Please see the matter.
            Thanking you,
            Himadri Sekhar Ray
            MOB:[protected]/[protected]
            Aug 7, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Jul 03, 2021
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Sir/Madam,
            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better. you can also write us on [protected]@bafindia.com

            regards,
            BAF India
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              U
              Udhab Basnet
              Jun 24, 2021
              Resolved
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              Resolved

              Address: Bongaigaon. Assam
              Website: [email protected]

              This is my Loan Number...TW150INR00764134
              Name owner. Man Bahadur Chetry
              My Registrate Mobile Number.[protected]
              I'm purchase from Bishal Auto Agency.
              Bongaigaon.
              I will Cleared for Loan last. 08February 2021 month. When post my NOC or not Kindly imfrom...?
              Aug 6, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Jun 28, 2021
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer,

              Greetings from BAF India.

              This is in regards to your below mentioned request, we would like to inform your NOC is under process. You will be contacted within 15-20 working Days.

              Regards,
              BAF India
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                N
                nikhil1774
                Jun 23, 2021
                Resolved
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                Resolved

                Address: mumbai

                Hi recently i received a call from bussan regarding my loan payment cust id :- 1116218
                The person on the call abuse me for no reason.and even he gives calls to my relatives and told them anything about me.
                he told his name is Akash
                No :- [protected]
                +1 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Jun 25, 2021
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Customer
                We would like to inform you that amount of Rs. 10, 381.56 ( EMI+ bouncing and late payment charges) are pending against your loan.
                You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get avoid collection call.

                Please provide proof on [protected]@bafindia.com for further investigation as in shared chat, no abusive and unprofessional behavior found in the same.

                Regards,

                BAF India
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                  A
                  Akshay Pacharne
                  Jun 9, 2021
                  Resolved
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                  Resolved

                  Address: Aurangabad

                  My lone TW602INR00831840
                  contact no [protected] my email address
                  [protected]@gmail.com
                  Please send my lone statement
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Customer,

                  We have already reverted you on E mail [protected]@gmail.com.

                  Regards,
                  BAF India
                  Dear Customer,

                  we have already reverted you on [protected]@gmail.com.

                  Regards,

                  BAF India
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                    I
                    Intekhab Hayaat
                    May 26, 2021
                    Resolved
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                    Resolved

                    Address: MARIPUR, BAKSHI COLONY,STREET NO.2, MUZ.

                    I have surrendered my vehicle before 6 month but still didnt got any update whether it been reached to you or not or sold or not . TW141INR00610541 is my LAN

                    ARRANGE A CALLBACK TO ME ON [protected] or mail me on [protected]@gmail.com
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Dear Customer,

                    If you have Surrendered the vehicle, kindly share Surrendered letter and your current contact number on our official E mail id [protected]@bafindia.com to help us to serve you better.

                    Regards,
                    BAF India
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                      M
                      Mani8675
                      May 22, 2021
                      Resolved
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                      Resolved

                      Address: 261/ e thandavan nager 4th Cross ponnamapet salem3

                      Currently my account problem maintain balance forther new account change
                      Reg. [protected]
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Sir/Madam,

                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                      Regards,
                      BAF India
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                        U
                        Ujjal1
                        May 19, 2021
                        Resolved
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                        Resolved

                        Address: Burdwan

                        My Name is Ujjal Dey. My BAF loan number is TW104INR00735859. My register mobile number is [protected]. How many emi due is my loan? I have foreclosed to my loan.
                        +1 photos
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        May 24, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Customer,

                        We have already shared you loan details to you on [protected]@gmail.com

                        Regards,
                        BAF India
                        TW009INR00752789 dis my lone number pls my lone stats and balance EMI balance pls close my lone amount.my name is gandikota raja my mobile no [protected]
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                          J
                          Jagapathi babu
                          May 19, 2021
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                          Resolved

                          Address: Nellore

                          My name is srimusali jagapathi babu
                          agreement no is tw901inroo584874
                          i have taken loan from bussan auto finance only one emi is pending for that emi purpose ur execitives and officers are comming to home and doing harrasament doing many calls i was mentally dipressed by doing this type of harrasment this is a covid sutivation i have no job i need 2 months time i pay the emi the calls are cmng frm these numbers
                          [protected]
                          [protected]
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          May 24, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Customer,

                          As on date your 2 EMI"s, cheque bounce charges & late payment penalty of Rs 30, 454.42/- pending against your loan.

                          You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC and get avoid collection calls.

                          Regards,
                          BAF India
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                            R
                            Rollz
                            May 18, 2021
                            Resolved
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                            Resolved

                            Address: Nawdha chowk sakti

                            Mere nam vijay kumar dewangan h mai aapke aapna bike Yamaha ka finance karawaya tha mai pura amount jams kiya tha date 26/12/2020 ko lekin mujhe noc abhi tak nhi mila h bike ka number h CG11AG5924
                            Please [protected]
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            May 24, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Sir/Madam,

                            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                            Regards,

                            BAF India
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                              A
                              Arun9154
                              May 15, 2021
                              Resolved
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                              Resolved

                              I have maintained the emi amount as per the due date i.E;[protected], the team didn't deduct the amount and so far i am unable to reach the customer care and further if their is any cheque bounce and any cibil effected the team is responsible to it.

                              Please respond on [protected], [protected] as soon as possible
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              May 24, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Customer,

                              Your May'2021 EMI got bounced due to non-technical reason and you have paid bounced EMI.

                              As on date cheque bounce and late payment charges of Rs 6446/- pending against your loan.

                              Regards,

                              BAF India
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                                G
                                Gopisainaidu 8
                                May 15, 2021
                                Resolved
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                                Resolved

                                Address: Khammam

                                Iam Gopisai from khammam Agreement No:-TW918INR00735210
                                Iam requesting to closer account to my loan detail's..please mail the statement of my loan details.Early possible E-mail I'd: gopisai.[protected]@gmail.com
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                May 24, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Customer,

                                we have shared loan details on your e mail ID gopisai.[protected]@gmail.com.

                                Regards,

                                BAF India
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                                  H
                                  Hjpatel
                                  May 14, 2021
                                  Resolved
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                                  Resolved

                                  Address: 1339 NAVI KHADKI, NAVI KHADKI

                                  Noc letter
                                  Aug 11, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  May 14, 2021
                                  Updated by Hjpatel
                                  Send me noc letter
                                  Verified Support
                                  May 24, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Sir/Madam,

                                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                  Regards,
                                  BAF India
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                                    Lavanya Meghana
                                    May 11, 2021
                                    Resolved
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                                    Resolved

                                    Address: 12-61-36/1 , gajuwaka,bc road ,vsp,Ap

                                    My name is PILAKA SANTHOSHREDDY
                                    Agreement number:TW909INR00792258
                                    MY ID:1321203
                                    MY DUE IS CLEAR, I NEED TO NOC DOCUMENTS PLEASE SEND THIS MAIL: [protected]@yahoo.com
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

                                    Regards,

                                    BAF India
                                    Dear Customer,

                                    Greetings from BAF India, we pray for your safety and good health.

                                    We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

                                    Regards,
                                    BAF India
                                    Dear Customer,

                                    Greetings from BAF India, we pray for your safety and good health.
                                    We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.
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                                      Iswar4success
                                      May 10, 2021
                                      Resolved
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                                      Resolved

                                      Address: [email protected]

                                      I have been completed my loan already, i want to check my account statuss. So that i can get my NOC, But i couldn't signing in. Please guide me for getting my NOC.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 24, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response
                                      Dear Sir/Madam,

                                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                      Regards,
                                      BAF India
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                                        C
                                        Ch Ranjeet
                                        May 10, 2021
                                        Resolved
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                                        Resolved

                                        Address: 18-2-155/1, JANGAMMET, FALAKNUMA HYDERABAD-500053

                                        Dear Sir,

                                        Agreement No:-TW009INR00833897

                                        Iam Not getting any loan statement to the Registered mobile number and Registered email ID. Please resolve this problem as soon as.
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 24, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response
                                        Dear Customer,

                                        Kindly share e mail ID of yours on our official E mail ID [protected]@bafindia.com, so that we can provide you statement and other related information.

                                        Regards,
                                        BAF India
                                        Dear Ch Ranjeet,

                                        We regret for the inconvenience caused.
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                                        Regards,
                                        Team Yamaha
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