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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.8
Updated: Oct 13, 2025
Complaints 944
Resolved
460
Unresolved
484
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Bussan Auto Finance India [BAF] reviews & complaints page 35

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V
veer@88
Jul 14, 2021
Resolved
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I have not taken any loan from BAF but today I got a message that I have taken 3 wheeler loan and repayment completed.

Below details i got via SMS. Let me know if i need to Lodge an FIR in near by police station.

TW/PL/AF/Three wheeler loan - LAN: TW007INR00521544
Aug 19, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2021
Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned mail, we would like to inform that in said message we are informing that your loan tenure with LAN: TW007INR[protected]Two Wheeler) with BAF have successfully completed. If you require the unused SPDC’s (Security Post Date Cheques) request within 15 days from the date of this SMS on [protected]@bafindia.com or will be destroyed from company end.

Regards,
BAF India
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    Basava M
    Jul 9, 2021
    Resolved
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    Resolved

    We want NOC

    Our bike loan is completed before two months back not sent NOC, plz send NOC, my mobile number is [protected]...
    +1 photos
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    B
    Bhavin@123
    Jul 7, 2021
    Resolved
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    Resolved

    Address: anand

    Plz send me NOC against Vehicle NO. GJ-23 R-3908 ON MY EMAIL ID [protected]@yahoo.in
    Aug 12, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Jul 08, 2021
    Bussan Auto Finance India [BAF] Customer Care's response     Dear Customer,

    Greetings from BAF India.
    This is in regards to your below mentioned request, we would like to inform that your NOC is under process & you will be contacted within 15-20 working Days.

    Regards,

    BAF India
    View replies
    Dear sir,
    please send me the NOC certificate of my vehicle number KL-16-H-9180, I have closed all the loans
    Reply
    hi sir,
    please send your office address in Thiruvananthapuram, Kerala
    Reply
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      V
      Veerupax Kundagol
      Jul 7, 2021
      Resolved
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      Resolved

      Dear Sir,
      This is Veerupaxi Kundagol from Hubballi -580030, I took a loan from your finance company my agreement number is TW706INR00833699.
      Please share closure details and my contact no is [protected]
      Aug 8, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Jul 08, 2021
      Bussan Auto Finance India [BAF] Customer Care's response       Dear Customer,

      Greetings from BAF India !

      This is in regards to your below mentioned query, we would like to inform that as on date your early termination amount is Rs. 104, 644.82/-

      For further details, please Contact Number :[protected] or Email :- [protected]@bafindia.com

      Regards,

      BAF India
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        H
        hitesh aswani
        Jul 6, 2021
        Resolved
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        Resolved

        Address: WARD 4/A PLOT 7F BLOCK I SAURABH SOCIETY ADIPURKUTCH GUJARAT

        Dear sirs

        reg : fazer yamaha noc

        i hitesh aswani want noc certificate of my bike registration no gj 12 bp 2338 model june 2012 financed from your gandhidham office, gujarat, mehta enterprises

        i have deposit my whole emi your good comapny but i couldnt received noc still now. No any response on phone calls kindly please take this matter on priority, please send noc on my address ward 4/a plot 7f block i saurabh society, adipur (kutch) gujarat pin code 370205 or send me my given mail id [protected]@gmail.Com

        awaiting yours

        thanks
        hitesh aswani
        mob no [protected]
        Aug 8, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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        Dear Sir/Madam,

        Thank you for writing to BAF India.

        This is in regard to your below mentioned mail, kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        You can also write us on [protected]@bafindia.com

        Regards,
        BAF India
        Reply
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        This is in regard to your below mentioned mail, kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
        Reply
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          C
          chandra2323
          Jul 6, 2021
          Resolved
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          Resolved

          Address: RICHMOND TOWN

          I need NOC for vehicle KA05HW6718 on immediate note .

          I have placed 3 requests already . please reach me on [protected]

          or else i have file suit at consumer forum
          Aug 8, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Jul 08, 2021
          Bussan Auto Finance India [BAF] Customer Care's response           Dear Customer,

          Greetings from BAF India.

          This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Oct'15, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or transfer the amount in below mentioned account. Please share transaction details after making payment for further process.

          Please find below the account details: -
          Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
          Beneficiary A/c no [protected]

          IFSC UTIB0CCH274
          Beneficiary Bank Name Axis Bank Ltd
          Remarks Duplicate NOC charges TW007INR00169177

          Regards,
          BAF India
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            M
            Madhu861992
            Jul 6, 2021
            Resolved
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            Resolved

            My loan has been cleared for vehicle number KA41EA8928 YAMAHA BIKE 2016 only but still I have not received my NOC do the need full.
            [protected] cal me
            Aug 12, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Jul 08, 2021
            Bussan Auto Finance India [BAF] Customer Care's response             Dear Customer

            Thank you for Writing to BAF India.

            This is in regards to your below mentioned request for NOC, we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 2, 107./- pending against your loan.

            You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

            Regards,
            BAF India
            View replies
            My loan has been cleared for vehicle number OD07U0034 YAMAHA BIKE 2017 only but still I have not received my NOC do the need full.
            Reply
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              M
              Mukesh 6455
              Jul 5, 2021
              Resolved
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              Resolved

              Dear Team,

              Hi, I need my Loan EMI Statements Please share on my mail.
              Loan No is following below :
              TW004INR008321
              Name : Mukesh Kumar
              mail I'd [protected]@gmail.com
              Aug 8, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2021
              Bussan Auto Finance India [BAF] Customer Care's response               Dear Customer,

              Greetings from BAF India.

              Kindly share correct/complete loan number or registered mobile number on [protected]@bafindia.com to help us to serve you better.

              Regards,
              BAF India
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                N
                Nitheesh Chacko
                Jul 4, 2021
                Resolved
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                Resolved

                Hi Team I need NOC For my two wheeler.
                EMI completed on Feb 2021.

                TW011INR00664693

                Regards
                Nitheesh Chacko
                Aug 8, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Jul 06, 2021
                Bussan Auto Finance India [BAF] Customer Care's response                 Dear Customer,

                Greetings from BAF India.

                This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been sent at your registered address on dated 16 Apr'2021, vide POD no ED[protected]IN,


                If you wish to re-issue the NOC, kindly write us on our officer e mail ID [protected]@bafindia.com

                regards,
                BAF India
                Jan 23, 2022
                Updated by Nitheesh Chacko                 Hi

                The NOC Provided seems to missing. Please re issue the NOC.

                The given email ID([protected]@bafindia.com)
                seems to be invalid.

                Regards
                Nitheesh Chacko
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                  S
                  selva0502
                  Jul 3, 2021
                  Resolved
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                  Resolved

                  My loan account number is TW005INR00788705 i want emi statement to this mailid….. selva.[protected]@gmail.com
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 05, 2021
                  Bussan Auto Finance India [BAF] Customer Care's response                   Dear Customer,

                  Greetings from BAF India.

                  Loan account statement has been sent on your e mail ID selva.[protected]@gmail.com

                  Regads,

                  BAF India
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                    Y
                    Yamhu
                    Jul 2, 2021
                    Resolved
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                    Resolved

                    Address: New Delhi

                    My bike no. DL8SCP2744 YAMHA FZS MODEL FEB. 2019 NOC still not received. I have deposited whole loan emi... Pl tell my loan status on my mail id [protected]@gmail.com
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 03, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response                     Dear Customer,
                    Greetings from BAF India.

                    Kindly share payment receipt of you have deposited the all amount on [protected]@bafindia.com

                    regards,

                    BAF India
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                      Y
                      Yamhu
                      Jul 2, 2021
                      Resolved
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                      Resolved

                      Address: H. NO. 122, GALI NO. 6,GAUTAM COLONY BEHIND PS NARELA DELHI - 110040 MOB. NO. 9315059525

                      I Kamal Deep want to NOC certificate of my bike Regd. No. DL8SCP2744 MODEL Feb. 2019 financed from your Delhi ofice. I have deposited my whole EMI's but i couldn't received NOC still now. Pl swnd NOC on my new address H. NO. 122, GALI NO. 6, GAUTAM COLONY BEHIND PS NARELA DELHI - 110040 MOB. NO. [protected] Mail id is [protected]@gmail.com. You may send NOC on my given mail id pl... Update me soon. Thanks.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      View replies
                      Thank you for Writing to BAF India.

                      This is in regards to your below mentioned request for NOC, we would like to inform you that as on date amount of Rs 42, 848.86/- pending against your loan.

                      You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

                      For further assistance, Kindly visit or contact our BAF office in Delhi at below mention address.

                      4th Floor, Videocon Tower, Block - E-1, Jhandawalan Extension, New Delhi – 110055

                      Regards,
                      BAF India "
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                        B
                        busanhi
                        Jul 2, 2021
                        Resolved
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                        Resolved

                        One of lady staffs in your office has been threatening me for the dues payment. Inspite of my inconvenience, I told her after some days I will pay that payment with interest. She didn' t hear any words but threatening. At last she rebuked that byke will be hyjacked. Why have you been driving byke? I will take the necessary step against that and cut the phone.
                        Seem that either she has to take the treatment or any customer will be threatened by such type of I'll behaviour.
                        Please see the matter.
                        Thanking you,
                        Himadri Sekhar Ray
                        MOB:[protected]/[protected]
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 03, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response                         Dear Sir/Madam,
                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better. you can also write us on [protected]@bafindia.com

                        regards,
                        BAF India
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                          Udhab Basnet
                          Jun 24, 2021
                          Resolved
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                          Resolved

                          Address: Bongaigaon. Assam
                          Website: [email protected]

                          This is my Loan Number...TW150INR00764134
                          Name owner. Man Bahadur Chetry
                          My Registrate Mobile Number.[protected]
                          I'm purchase from Bishal Auto Agency.
                          Bongaigaon.
                          I will Cleared for Loan last. 08February 2021 month. When post my NOC or not Kindly imfrom...?
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 28, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response                           Dear Customer,

                          Greetings from BAF India.

                          This is in regards to your below mentioned request, we would like to inform your NOC is under process. You will be contacted within 15-20 working Days.

                          Regards,
                          BAF India
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                            N
                            nikhil1774
                            Jun 23, 2021
                            Resolved
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                            Resolved

                            Address: mumbai

                            Hi recently i received a call from bussan regarding my loan payment cust id :- 1116218
                            The person on the call abuse me for no reason.and even he gives calls to my relatives and told them anything about me.
                            he told his name is Akash
                            No :- [protected]
                            +1 photos
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 25, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response                             Dear Customer
                            We would like to inform you that amount of Rs. 10, 381.56 ( EMI+ bouncing and late payment charges) are pending against your loan.
                            You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get avoid collection call.

                            Please provide proof on [protected]@bafindia.com for further investigation as in shared chat, no abusive and unprofessional behavior found in the same.

                            Regards,

                            BAF India
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                              A
                              Akshay Pacharne
                              Jun 9, 2021
                              Resolved
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                              Resolved

                              Address: Aurangabad

                              My lone TW602INR00831840
                              contact no [protected] my email address
                              [protected]@gmail.com
                              Please send my lone statement
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We have already reverted you on E mail [protected]@gmail.com.

                              Regards,
                              BAF India
                              Reply
                              Dear Customer,

                              we have already reverted you on [protected]@gmail.com.

                              Regards,

                              BAF India
                              Reply
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                                Intekhab Hayaat
                                May 26, 2021
                                Resolved
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                                Resolved

                                Address: MARIPUR, BAKSHI COLONY,STREET NO.2, MUZ.

                                I have surrendered my vehicle before 6 month but still didnt got any update whether it been reached to you or not or sold or not . TW141INR00610541 is my LAN

                                ARRANGE A CALLBACK TO ME ON [protected] or mail me on [protected]@gmail.com
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                If you have Surrendered the vehicle, kindly share Surrendered letter and your current contact number on our official E mail id [protected]@bafindia.com to help us to serve you better.

                                Regards,
                                BAF India
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                                  Mani8675
                                  May 22, 2021
                                  Resolved
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                                  Resolved

                                  Address: 261/ e thandavan nager 4th Cross ponnamapet salem3

                                  Currently my account problem maintain balance forther new account change
                                  Reg. [protected]
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir/Madam,

                                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                  Regards,
                                  BAF India
                                  Reply
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                                    Ujjal1
                                    May 19, 2021
                                    Resolved
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                                    Resolved

                                    Address: Burdwan

                                    My Name is Ujjal Dey. My BAF loan number is TW104INR00735859. My register mobile number is [protected]. How many emi due is my loan? I have foreclosed to my loan.
                                    +1 photos
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 24, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response                                     Dear Customer,

                                    We have already shared you loan details to you on [protected]@gmail.com

                                    Regards,
                                    BAF India
                                    View replies
                                    TW009INR00752789 dis my lone number pls my lone stats and balance EMI balance pls close my lone amount.my name is gandikota raja my mobile no [protected]
                                    Reply
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                                      Jagapathi babu
                                      May 19, 2021
                                      Resolved
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                                      Resolved

                                      Address: Nellore

                                      My name is srimusali jagapathi babu
                                      agreement no is tw901inroo584874
                                      i have taken loan from bussan auto finance only one emi is pending for that emi purpose ur execitives and officers are comming to home and doing harrasament doing many calls i was mentally dipressed by doing this type of harrasment this is a covid sutivation i have no job i need 2 months time i pay the emi the calls are cmng frm these numbers
                                      [protected]
                                      [protected]
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 24, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response                                       Dear Customer,

                                      As on date your 2 EMI"s, cheque bounce charges & late payment penalty of Rs 30, 454.42/- pending against your loan.

                                      You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC and get avoid collection calls.

                                      Regards,
                                      BAF India
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