Club Resorto Complaints & Reviews

The company invited me for a presentation at Hotel Crown Plaza at Kochi and many offers were explained to me like vacations, shopping vouchers, movie vouchers etc.. I showed my interest for a package of cost Rs.2, 05000/-. The offered me EMI for Rs.180000/- and waived off Rs.25000/- against my interest on EMI. I paid the Rs.180000/- as my creditcard EMI. They told me to contact my relationship manager whenever I need my vouchers as the vouchers...

One day i get the call from club resorto company and they said we are giving free 2 nites and 3 days voucher for holiday and 2 movies tickets for couple without any hidden charges but you have to come to collect the voucher with your wife. So i had gone with my wife at borivali esskay club and they had send the voucher on my mail id and they said that this voucher is applicable for 6 months only. They said to redeem this voucher you have to send the voucher to club resorto mail id prior 2 days before for movie tickets and prior 7 days before for holiday accomodation. So i had send the voucher for movie tickets prior 2 days before but i received the mail that movie slots not available and all are already sold… so their commitments are fraud

I Had Opted For The Package With Club Resorto. During The Sales Meeting The Agent Mentioned That They Would Be Prompt In Providing Airfares At Discounted Rates As Well. On May 1st I Requested For A Couple Of Flight Tickets And They Responded Back With A Standard Template Asking Even For Hotel Information. I Responded Stating That I Want Only The Flight Tickets And Called Their Customer Care Multiple Times. They Didn't Respond To My Mail During This Entire Time Period And Finally After A Week They Sent An Email Because Of My Continuous Calls To Them. Looking At The Turnaround Time And Bad Service, I Called The Relationship Manager And Told Him About The Issue. He Told Me That He Cannot Provide Me A Refund Due To This Issue And Spoke Very Rudely. I Am Filing This Complaint To Get A Refund And Also To Ensure That Noone Else Is Hassled By Such A Bad Company

We took aholiday package for 10 years from feb 14th 2023 to 13 feb 2033 in that package we were suppose to take vaccation with familf in a year for 7 days but when we started booking we didnt get any service from them we mailed them they didnt reply and there relationship manager where not proffesional at all. now we have mailed them to cancel our policy they are not doing that andwe have asked for refund they are also not doing it. they have bloceked our numbers so that we cannot be in touch with them.

This company made promise while discussing membership program as given below.

1. Welcome voucher of 2 N and 3 D where you can stay in 4/5 star hotel with GST applicable and no annual maintenance
2. Additional offer - 4N/5 days stay within Asia where no other charges applicable.
3. Additional offer if membership is in your wife's name - 6 N and 7 D X 5 weeks ( 35D) without any hidden charge.
4. All payment...

Club Resorto Scam.
Spam complain about club resorto, It's a fake travel/vacation company .They claimed to get our contact number from car retailers .They then invited us to Marine plaza hotel, Mumbai to avail a voucher for free movie ticket for a couple and 2 night 3 days stay .prior to this they asked us to take a package of 70days and additional 6 nights and 7 days trip to any destination of our choice .Along with 5 people flight...

Club Resorto Scam.
Spam complain about club resorto, It's a fake travel/vacation company .They claimed to get our contact number from car retailers .They then invited us to Marine plaza hotel, Mumbai to avail a voucher for free movie ticket for a couple and 2 night 3 days stay .prior to this they asked us to take a package of 70days and additional 6 nights and 7 days trip to any destination of our choice .Along with 5 people flight...

Hello,

i have taken a club resorto membership a day ago but after checking out the reviews on internet it's seems totally fraud and i want to cancel the membership with total amount of refund.

they are denying the same so please help...

Now they don’t reply to our mails nor answer our calls.

I have paid Rs 1, 25, 000 as membership fee by swiping the credit card, they told me free EMI in 12 installment . when i check my credit card statement the installments attract heavy interest . Fraud start here .

They said you can cancel your membership any time, but when I want to cancel it they refuse to cancel it. This is second fraud line .

And third freud is they promise us to give free 3N 2D holiday vacation.

The two representatives are Harsh Garg and Hemant Soni

Regards

Amit

CLUB RESORTO IS A BIG FRAUD COMPANY
I want to ALERT everyone to not fall prey to this company. They are big scammers and fraud. They called us in a good hotel and promised many things. But as I paid them the membership money they vanished within 2days. I didn't receive any voucher or other promised things. They blocked my number and no one responded to me. I even went to their branch office but no one was there.
I want club resorto to give my money back or I will have to TAKE NECESSARY ACTION against you.

We want our money back from club resorto because they played a big fraud with us. They took our money but no services were provided and they are not even replying back.

I got trapped in Club Resorto's trap in January, 2020. I took a 5 year package from them for 70K but I am unable to get any services from them for which I have already paid because of their lame excuses to everything I ask from them which was promised to me. I am moving to Court now against them and want to warn everyone not to believe them, once you pay them you are nothing to them.

If there is any way I can get a refund, I request you to please assist me.

First of all the company representative took the card and swiped the card without prior intimation on the pretext of checking the card credit limit. We were stuck and refused to take the membership and requested to cancel the same. There was no processing done as i had paid only 20, 000/-. Since then i am struggling to get my money back. Umpteen number of telephone calls and emails were made but till now i have not received my refund back. They are so unprofessional people that they will never take ye our call once you talk to them and explain your case and request for refund. For first 120 days i did not get anything in writing. Then i was told that they will take 90 days to refund me the money. After another 90 days i did not get any refund and spoke to ms. Shipra who seems to be the incharge. She asked for proof of payment and informed that it will take 3-5 days. I submitted the same and then she stopped taking the calls. I was in touch with tanya, shakti singh, aman, chetan finally this lady shipra! All useless and unprofessional people. It seems they are a bunch of lairs and fraud company! Today in response to my email for refund they have sent me an email asking for holiday dates!!

Never purchased in your life from this club resorto membership they cheat many people there many cheater person r in my what up group my number is [protected] they also cheat my 167000 as giving fake commitment i hire legal advisor i have all mail record of them also all phone recording i have i make application in consumer forum which date i reserve next then my legal advisor submit all the print out of email call record er cd my main purpose...

Poor services and fraud!!!

1. None of the bookings were provided that mr. Achal and sonam agreed on while selling this membership.
2. As per your policy, i had well informed you and your team about the wrong commitments and also mentioned the membership cancellation (Within 15 days).
3. There is no response from mr. Achal or anyone from your management to solve this issue.
4. The bookings asked 2nd time were again not provided as told by your sales team initially.
5. There was nothing talked about availability and its capping while booking the property. Now all you say is you cannot book these locations as not available or too high price.
6. You just agreed with and told me that its fine with your company to go for a litigation but will not refund the money.

Please note that i didn't purchase this membership for getting the best available options. Anyone can get them online on other websites. This membership was purchased as your sales team said and agreed that we can provide you the mentioned hotels as and when required.

If people are selling memberships committing wrong things, even you should take an action and ensure its being fixed and not support them.

I feel like being cheated and dont appreciate it!

Club resorto is give wrong prommis. He not give dinner. My wife is also with me. She is also upset and angry. Invitation all call recording also. Please provide all facility according to prommis. Please help me and my family. This prommis i want to avail. So please as soon as resolve my tension. My family is very angry this happend and activitis. So please......

Hi, this is to let you know about the fake company club resorto, a week back i got a call that i have been selected as a lucky customer from tata motors as i have purchased a new car recently, so i was advised for dinner party and few gifts like a holiday package for couple, gift hamper from a famous beauty saloon and 2 free movie tickets.. So i planned to visit on sunday with my wife, so as i visited that place initially i was given a form...

Dear all

I am writing this message to all people who have been contacted to take club resorto membership. This is the worst company with the poorest service in the travel industry.
All there commitments are totally fake as dont stand by their words.
Don't spoil your important time n money with this company as it might get locked out any day.
Its always better to go with branded players like club mahindra...

Hi i book one package in club resorto, when i meet company representative he confirm about his company property and their service, all looks good and i done full and final payment, but when i received a call from backend, service all confirm by sales person are shown different, and due to this i request to cancel this package and refund me full amount on bases of wrong commitment and i dont take any of this service, and i received a call from his company representative and they said company will not refund your amount, its clear fraud company and please no one will attend this company meeting

It is not just club group of hotels, there are many such holiday sellers… one of them is club resorto hospitality ltd, operating from gurgaon. The web site is www.clubresorto.com.
They also send sms stating you are invited for a dinner free for a couple today at 7pm at hotel xxxx, name of city. By club resorto grab your entry pass call [protected]...
Once you accept & visit them they sure will ensure they agree for whatever...