DMI Finance Complaints & Reviews

I had maintained sufficient balance in my account for the last month's EMI, but the auto-debit did not happen. A penalty was then charged. When I received a call from your company, I was informed that I would not have to make any extra payment and that I only needed to pay the final EMI. I paid the final EMI as instructed.
However, this month an amount of ₹751 has been deducted from my account. Since my loan has already been fully...

I am writing to express my strong dissatisfaction with the recent issues I have been facing with my DMI Finance account. Despite making regular efforts to clear my EMIs on time, I have been unfairly charged and inconvenienced due to the company’s poor service.
Fraudulent Auto Debit Charges:
DMI Finance deducted an auto debit charge from my bank account without any authorization or prior consent. This deduction was made even...

After taking a loan from DMI Finance, I missed a payment due to financial constraints. Following this, field officers visited my residential address and disclosed my loan details to third parties, which constitutes a clear violation of my privacy rights.

Furthermore, I received a call from a staff member named Praveen P, who spoke to my mother in a highly unprofessional and harassing manner. During the conversation, he falsely...

Despite my repeated explanations over email and calls regarding the delay in EMI payment, I have continued to face constant harassment from DMI Finance team. Today, I received a call from DMI Finance employee Mr. Keshav (Phone: +91 [protected]) who not only used abusive and foul language but also attempted to harass me by triggering phishing attempts on my phone, causing me to receive multiple OTPs from unknown platforms.
This behavior...

I have been getting 7-10 DMI Finance spam calls daily and its highly irritating because even though i block those numbers they call again with a different number..i think i have blocked over 50 such spam numbers but i still cant get them to stop bombarding me with spam calls...

My loan id is: DMI[protected] and the loan sanctioned amount is: 6, 80, 000. Even though I have raised a request to cancel the loan they still went ahead and approved the loan which I don' want. Now their customer care is not getting connected and concerned department is also not giving any replies to mails. This seems like a fraud and cheating to extract money from me. I don't want the loan they have approved as I don't want...

I had taken a loan on 29.09.2023 from Paisabazaar app through DMI Finance
Loan requested- Rs. 5, 00, 000.00
Loan amount received in account- Rs. 4, 70, 000.00
3 EMI Installment paid of Rs. 19, 880, 00
So total EMI paid= Rs. 59.640.00
On 29.01.2024 I had paid the full foreclosure amount of Rs. 4, 78, 635.76 as was mentioned in the app.

Now after paying the amount still my loan is showing due...

Wrong cibil records updated.
In my cibil report dated 30.01.2024 said loan DMI[protected] is mentioned "settled"

Please update the cibil record urgently.
customer care team not responding.

Best regards,
Sumit Kumar
[protected]...

Hi,

I hope this email finds you well.

Loan ID:[protected]

I am writing to bring to your attention a matter o[censored]tmost importance. Despite my continuous efforts throughout the year 2021, I have not yet received the No Objection Certificate (NOC) for my closed loan account. This prolonged delay is causing significant inconvenience.

I request your immediate attention to this issue...

I took mobile loan of RS 26, 091/- on 31st December 2017. I know I already repay my loan. Last year (Feb 2022) they called me and said you missed 4 emi you have to pay it with interest. then they didn't called me and now from nowhere they call me on 5 th sep 2023 and said you have to pay 14000/- or else we take legal action against you and they are harassing me every day. they don't have any manners to talk with people. So I told them give...

I'm Nikhil, I used to have a loan account (DMI0000*****2) with DMI which I availed through the freecharge application in 2018. Due to some unforeseen medical emergency, I failed to pay EMI on time but later I cleared the amount as per the instructions from the DMI customer care executive by June 2019.

In the year 2020, I tried to apply for a loan then the lender told me that I have an issue with my CBIL for the DMI FINANCE...

Dear sir and madam
sar aapke yahan se ek finance hua tha Geeta Naam Ka uski death ho gai hai 29 8 2022 ko aap bataiye unka phone band Hua Hai kiske bhi nahin ja rahi hai uske bad ham Kya Karen Kya Na Karen aap bataiye uska koi insurance vagaira Hua hoga phone ka uska policy number Bata dijiye
contact you mobile [protected]...

I have taken a loan from DMI and despite of paying EMI they charged me a late payment fee of Rs 450 which I also paid. For the last 7 days they have locked my mobile phone despite of my EMI payment to DMI with late payment charges. Their customer care is worst in India. They keep one hold for an hour and suddenly disconnect the phone. I faced this around 10 times. Their Email support team doesn't reply even after 7 days. I sent numerous mail...

I didn't take any loan from DMI finance, still I got confirmation on mail that, loan is disbusserd in my account. Loan account number is DMI[protected]. Repayment schedule is also came. If I didn't pay EMI amount my CIBIL will affects, as its auto debit procedure. So please take necessary action, I didn't take any loan & also I didn't apply for loan also....

Hello DMI Finance,
i paid EMI amount 2534.00 date[protected] why you deducted again in same month[protected]. refund my amount to my bank account earliest.

Update your system I paid EMI 2-4-22 but your system can't update.
DMI Finance worried me again and again and again.

Note :- DMI said No Loans found in my number why you deducted amount. Such a third class service.
Why you deducted...

I have been paying fine for your irresponsible dmi financial system service,
It is my worst experience with your Samsung mobile loan,
This message of April 13 th it clearly says my Bach is Registered.

NACH mandate of Samsung Finance Plus Device loan from DMIFinance for 2049.0 per month, issued to DMIFinance registered successfully. To know the details click here https://play.google.com/store/apps/details?id=com.samsung.android.samsungsure...

I was having 2 loans running with dmi finance, on 16th of june i have done the foreclosure of entire loan taken by me, on this they have charged 2250+2250 bouncing charges but they have mentioned only 500 bouncing charges in the application, letting it be i have done the foreclosure.
On 17th of june an amount of rupees 4670 has been debited from my account with the narration of ecs debit dmi finance.
So i want refund of my emi...

Of 2, 14, 000/- by dmi finance. The loan account number showing there is dmi[protected]. This loan is never known to me neither it ever got credited to my bank account therefore it does not belongs to me neither and is wrongly impacting my credit score. You are hereby requested to rectify the same as earliest as possible, kindly find the attached screenshots....

I am Roopali from Kurukshetra Haryana and I am a old customer of zestmoney and DMI finance is the lending partner of zestmoney and i got a mail that its a welcome letter of 50000/- loan disbursed on 15/5/2019 i have not received any amount in my bank account and with letter of loan emi schedule first emi on 14/06/2019.I am not understand that what is this then i call they tell 3 mor loan on my name, pan no., and address 11600/-, 1500/- &...

Every time they cut my phone emi twice after EMI cuts also they will block the phone customer support doest accept the call they won't respond the email they will close the case with out talking I waited 1 hr for the call still no one answer they ate cheating people by taking 2 emis and not returning

I had taken a loan from DMI Finance and closed it in one go. And even after closing, my loan EMI was deducted from my account. And DMI people are not answering my mail and calls, please do needful.

I have applied a loan on sep-2023 and it was sanctioned. Next emi was 5th October. I tried to pay through online as there was no auto debit option in my account. So they have put a fine of 600/-. I tried to contact customer care before 5th many times but I was in waiting time for 1hour and they have disconnected my call. Later after the due date they called me and they have put a fine. Is this the right way? I denied to pay fine and paid emi amount through the link. Now they are carry forwarding same fine till today. I want to resolve this issue. I never faced such poor customer care service in any other finance. Still I am in waiting call. My waiting list is 1 but no 1 is attending the call.mob:[protected]

As per the time of deduction of EMI, Amount available in my account but not deduct till after 2 days. And after 2 days my mobile is Lock for EMI Pending. Then we Paid EMI Via G Pay and Unlock my Mobile. Then DMI charge penalty 472 for late fine. And i trying call but no one connect me.
Its fraud with the customer. Its very pathetic service for customer. And i am not suggest to my friends.

To
Consumer Complaints

Subject: Complaint Against DMI Finance for Failure to Remove 'Written Off' Flag on My Consumer Loan Account

Dear Sir/Madam,

I am writing to express my deep concern and frustration regarding a persisting issue with my consumer loan account at DMI Finance. My name is Sakkarla Venkateswarlu, and I hold a consumer loan account with DMI Finance, with the account number DMI[protected]. Despite having fully repaid the total loan amount, I have been unable to have the 'Written Off' flag removed from my account, despite my continuous requests for the past six months.

I would like to emphasize that this 'Written Off' status on my loan account is causing significant harm to my creditworthiness and financial standing. I have fulfilled all my financial obligations as agreed upon in the loan agreement, and the outstanding amount has been completely repaid within the stipulated time frame. However, the continued presence of this negative status on my account is impeding my ability to access credit facilities and is causing undue stress and inconvenience.

I have reached out to DMI Finance on numerous occasions over the past six months, and despite my best efforts, the issue remains unresolved. The lack of communication and action from their end has left me with no choice but to seek your assistance in this matter.

I kindly request that you intervene on my behalf and take a formal complaint against DMI Finance to ensure the removal of the 'Written Off' flag from my account. It is my belief that the continued presence of this negative status on my account is unjust and detrimental to my financial well-being.

Thank you for your prompt attention to this complaint, and I eagerly await your response.

Sincerely,
Sakkarla Venkateswarlu

Loan closed ..still shows pending ..no one receives calls

Hi, Its Birjit from Manipur, I had taken loan from DMI and paid in settlement due to some urgencies. But later on I came to know my loan status as WRITTEN OFF for which to clear I had paid my remaing dues as per CS instruction (payment cc attached).
For payment they kept contacting me but after payment DMI is unresponsive.
Automated mail response on dispute raised as resolved but not at all. Problem still same and keeps hurdling me in every turn. I require my NDC and taken out WRITTEN OFF status.

Please help.

I have requested for a preclosure and paid the outstanding amount to close the loan however till now the status is not updated and the loan is still open. Its been 3 weeks now and i have been trying to contact DMI FINANCE but there is no response or solution to fix the issue. There is a chance that i will be charged in the coming months if this issue is not resolved. I have tried every portal and tried every emails related to DMI.

I have tried to login to the DMI portal and submit a complaint but it does not create a ticket and get stuck in the page. i have tried in every electronic devices but its useless.

Loan Account number: DMI[protected]

This is in regards to the continuous calls and text msgs i am getting on my number [protected], I am feeling harrased as these people call anytime to offer loans i must have blocked 10 of their numbers But still i keep getting calls and text msgs which is very much irritating.

My name is Nisha Singh. I am getting continuous loan recovery calls from DMI Finance with different nos. for more than a week now, on my contact no. [protected].
Today, I tried listening to the robocall from DMI Finance. And it is calling to recover 5000rs from some "Naan Ji."
This contact doesn't belong to any such person to my knowledge.
I am taking legal action against DMI Finance for "registering my contact no. illegally under someone else's name and without my knowledge." + "Continuous telephonic torture for without any reason and rectification."

My name is Nisha Singh. I am getting continuous loan recovery calls from DMI Finance with different nos. for more than a week now, on my contact no. [protected].
Today, I tried listening to the robocall from DMI Finance. And it called for some "Naan Ji."
This contact doesn't belong to any such person to my knowledge.
I am taking legal action against DMI Finance for "registering my contact no. illegally under someone else's name and without my knowledge." + "Continuous telephonic torture without any reason and rectification."