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FabAlley Complaints & Reviews

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Sonam Billawaria
from Hyderābād, Telangana
Dec 1, 2022
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Pick up complaint

Address:Noida
Website:www.faballey.com

I ordered a suit of 5200 rupees. It was tight and i want to return it. They sent a pick up courier and it automatically cancelled my pickup.
Now its been two weeks and they have not either taken auit back nor returned my money....
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V
valerina
from Delhi, Delhi
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Not picking up item for exchange nor refunding the money

Address:High Street Essentials Pvt Ltd C-11, Sector 7, Noida UP – 201301 India
Website:www.faballey.com

I had ordered a dress from Faballey on the 23/11/2020, order ID 972809, registered email id is savio.[protected]@gmail.com. Since the size that I ordered for was not fitting me I requested for exchange of the dress on the 2/12/2020.

i had called up the customer care number and informed them and even given them complaints many times but none of your team since to be bothered about the customers problems. I spoke to a lady named...
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K
Keerthi Vaddara
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Refund issues

Address:Room no. 321, Curie House 2,, JIPMER
Website:faballey.com

The refund for the order 958121 isn't received yet. There has been unsatisfactory response from the team. I need my money back....
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Address:FabAlley High Street Essentials Pvt Ltd C-11, Sector 7, Noida UP – 201301 India
Website:www.faballey.com/account/contactus

Amount debited twice from the bank but order not placed, Order id : 951521
https://www.faballey.com/account/myorderdetails?OrderId=951521...
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This is regarding house of indya order no. "819030". On 15th june'20 in the afternoon at around 1 pm, a person from logistic partner shadowfax came for pickup.

Out of coincidence, on the same day there was another pickup scheduled for an order of another brand 'w for women' by the same logistic partner shadowfax. So when a logistics person came for pickup, i handed him over 2 items of brand "indya" which i wanted to return.br...
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A
Anjali.kulkarni28
from Bengaluru, Karnataka
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not refunding my amount...

Address:D406 Gopalan Atlantis, ECC road whitefield, 560066

Faballey is using my/ like me other peoples money to build there brand... I had ordered 2 tunic tops in l size in month of april... It was slightly tight i had to exchange with x large size... I got only one delivery which was very small than l size.. It was there mistake but i had to return by my own.. As policy says... I did so.. Till nowe i have not received cash back.. When i started follow up they are just saying sorry for inconvenience.....
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P
phalguni_
from Mumbai, Maharashtra
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faballey-fraud company

Website:FabAlley

I had placed an order online and received a defective low quality dress. The whole dress is dependent on a back long zip and it got broken while trying it for the first time. They refused to take it back. The dress is for 2200 and the raw materials used are of 10 bucks i guess. Very cheap quality dresses and cheap people.
Don't ever buy from this company. I have put up a complaint on consumer forum. Spread the word all over the social...
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S
Sree Ranjani R
from Noida, Uttar Pradesh
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refund not reflected even after returning

Address:235, Meera Bhawan, Ram Marg, BITS Pilani, Pilani, Jhunjhunu, Rajasthan, 333031
Website:www.faballey.com/#

I have returned my product, order number 559402 two days back. I have not even got an acknowledgement message for it and my refund is not even initiated. I need to get back my 840 rs asap. This is not a joke, faballey!! The fact that i have returned the product is not even reflected in my faballey app and it still shows that i am holding the order. Pathetic service....
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M
mariya05
from Mumbai, Maharashtra
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refund not received for the order of amount 6480

My return had been done more than a month ago and my money is not yet recived.
There customer care number does not work and on writting emails they simply create a ticket and close the ticket without even answering the concern. I have written more than 20 mails and they dont respond at all. It is a huge amount and these frauds just dont bother to reply. Never ever order from this website they take the product and then dont care for...
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A
adithi gowda
from Bengaluru, Karnataka
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no return of money even after returning the product

Website:FabAlley.com

Returned the product just one day after receiving an online delivery and even after 20 days, the money hasn’t been refunded and silly excuses given. Nobody answers the call when tried to contact customer care and once they finally answer after repeatedly calling, they ask for time. The email clearly states that the money should be refunded in maximum 18 days and even after 20, no sign of the money.. Every persons heard earned money is important...
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A
anupama v
from Bengaluru, Karnataka
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dress

Address:560076

Order id 277922
Unfortunately i placed an order from this app, and spent rs1425.
Its been 2days i havent even got a single mail or message regarding the tentative date of delivery, unlike any other basic ecommerce site!!! This seems like quite a fraudster company which makes money out of fooling the customers. Its been a full i tried calling their so called customer service number, but in vain.
Please please please please...
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K
kritikaC
from Bhandara, Maharashtra
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I have returned the products but not getting refund amount

Address:411006
Website:faballey.com

Hi, i had ordered 4 products from faballey.com on 10th jun-2017. And it got delivered on 12th jun, 2017 afternoon. It took only 2 days to get my products. There was size issue with 2 products so i have requested for return on 12th jun, 2017 itself. Person from faballey picked up my order on 15th jun, 2017 but i dint get any confirmation mail or message from faballey that the products has been picked up. I waited for 1-2 days and then i dropped...
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F
foram gajariya
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Order cancelled without my consent

Address:Rajkot, Gujarat

I've ordered a top on 12th July from the website through the advertise I came across on facebook. A product was marketed just to retrieve potential customer's data and order was placed just to cancel it later saying the product is out of stock. If it was out of stock why was it marketed and order taken....
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