FlowerAura
1
Submit a Complaint
45
COMPLAINTS

FlowerAura Complaints & Reviews

M
Mirnal Dev
from Delhi, Delhi
Report
Copy

not delivered items on given time

Address:Gurgaon, Haryana, 1220001
Website:www.floweraura.com/combos/flowers-and-chocolates

Hi, i ordered from floweraura orderid: 2916157, on 14feb at my husband office. Their delivery boy called on 7:30pm for asking to deliver the item. After office hours its not possible to wait, he asked for tomorrow although enticing of gift was already lost. And he didn't come on 15th feb, then again called on 16th feb afternoon (Saturday). Saturday and sunday no office.
My concern if floweraura not able to deliver the items why they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
विवेक मेहरा
from Noida, Uttar Pradesh
Report
Copy

cheaters who make money by false promises and just play with anyones emotions to make their profit. frauds.

Address:Gurgaon, Haryana
Website:www.floweraura.com

The site flowersaura.com has made false promises of delivering the order 2942639 on 14th feb. I had ordered a a red velvet cake and a bunch of 10 roses to my fiance and my inlaws, as it was their 26th anniversary too. But the order has not been delivered at the given time they justify themselves by blaming us.
After calling for the whole day to thier customer care got a call connected to someone named mr. Deepak dhawan, requested him...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
rupabhi
from Jaipur, Rajasthan
Report
Copy

merchandise was never delivered

Address:122002
Website:www.floweraura.com

The order was made on 07/02/2019 and was promised the same to deliver the same on 07/02/2019 by 09:00 pm. The order was not delivered by that time and received the fake response from the company that its out for delivery. On 08/02/2019 i again contacted the company and was promised that it will be delivered on time. I know that they had cheated me and now not refunding the amount.

The occassion which was decided need to be...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu.mishro
from Mumbai, Maharashtra
Report
Copy

wrong cake sent on birthday

I ordered a cake online on 27th feb 2018, order no[protected]Sinful truffle chocolate cake) after going through their website and selecting it based on the image display.
However i got a completely different looking wrong cake than night at 11pm. I spoke to the customer care and they asked me to write a mail with attached pictures of the same.
So i mailed them with the images.
And they replied back saying ' the exact...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anish85
from Varanasi, Uttar Pradesh
Report
Copy

non delivery of my product

I had ordered flowers to be delivered to my wife on valentine day dated 14/02/2018 and had opted same day delivery option as claimed by them. My order no was 1884315. I waited for it to be delivered but in vain. But suddenly at 11 pm i got a message your gift is delivered. I asked my wife . She had not recieved the product. I repeatedly called them but either its engaged or no one picks up the call. My mail also has not got any response....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lijindavid
from Bengaluru, Karnataka
Report
Copy

item not delivered and verbal abuse from delivery person

Address:Ernakulam, Kerala, 682020
Website:www.floweraura.com

The item with order no: 1866447 was not delivered.

I ordered the item for my wife and the address was given of that of office. The delivery person called and was informed to deliver at 2 pm today (14th feb 2018). Since there was no response after that she called him up for the status at regular interval asking him to deliver before the office hours which is 6 pm. He was constantly saying that he is nearby and will be delivered...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sujayrsingh
from Pune, Maharashtra
Report
Copy

product not delivered| no response either | cheater

Website:www.floweraura.com

Order no : 1846761

I have ordered the following from them

Products subtotal
Greeting card rs.125 x 1 rs.125
5 dairy milk 13 gms each rs.125 x 1 rs.125
True soulmate rs.1418 x 1 rs.1, 418

These were for my wife however they delievered only the greeting card and chocolate while main product i. E true soulmate the cake and flowers was not delivered also nobody picks phone on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurgaon, Haryana
Website:www.floweraura.com

I am writing on behalf of mandeep yadav order no 1819944.. He placed the order at 1.11pm today... But the order didn't reach. He was waiting form 4 hour to give surprise to her gf in company but his day is wasted by these people. The website no when he called no body picked it and on live chat no body is responding. Disgusting. We whole people will write the review in name of mandeep... Don;t worry ceo of floweraura... Enjoy rose day from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asthag01
from Hyderabad, Telangana
Report
Copy

Product not delivered

Address:147001
Website:www.floweraura.com

The order was placed for 12 orchid sticks to be delivered along with a small card containing personal message. Order value was Rs. 928

However, only 6 orchid sticks were delivered in a shabby bouquet, nothing like displayed on the website. I tried reaching to them and mailed them but no reply.

I charge them of theft of my money and demand full compensation for time & money lost.
Order #1168195...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushaar Jindal
from Delhi, Delhi
Report
Copy

Online order of cake

Address:Sirsa, Haryana, 125055
Website:www.floweraura.com

Dear Sir,
As i have ordered cake through floweraura on 10th Nov 2016. to be delivered on 11th Nov 2016.to be delivered in mumbai.
they have delivered wrong product. as i have ordered black forest cake but we received dark chocolate cake. bit the company is excepting there mistake.

Order No. 819383
Order date. 10th Nov 2016
Delivery Date. 11th Nov 2016

I am very much disappointed...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
customer06
from Patna, Bihar
Report
Copy

Fraud website

Address:411006
Website:www.floweraura.com

I ordered from this site a flower bouquet worth Rs649 in my city patna. And after that i received a bouquet which was of worst quality you can expect. I then contacted the patna workshop and it was not of floweraura it was of Lotus House. I called the customer care of floweraura and the laughed at my complaint. They didnt take any action and i was at loss....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
asandeepkumar
from Pune, Maharashtra
Feb 14, 2022
This thread was updated on Feb 14, 2022
Report
Copy

Order not delivered

Website:www.floweraura.com

I have order two items( flowers and chocolates ) under order No: 482996. for valentine day. I was told that flowers will be delivered till 10 PM of
I have ordered two items withe order no 482996

I have not received flowers on 14 Feb. But i was told that the delivery will happen till 10PM of 14th feb. I have talked to customer care number and i was told that flowers will be delivered on 14 th Feb.
On 14 Feb I...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vimalram.anandh141530
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

We have paid the material money in advance but not received the online order purchase made on the floweraura site

Address:Chennai, Tamil Nadu, 600087

My wife Janu priya made an order of cake, Greeting card and flowers with the concern(Floweraura) to deliver it on Feb 14th Valentine's day midnight 12 am. The requester (Janu Priya) has been debited with the material charges and the night charges for the delivery to be done at 12 am Feb 14th. But sadly me the recipient (Vimal) have not received the delivery still and there was no calls made or any messages sent regarding the delivery to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
C.K.Dass
from Chennai, Tamil Nadu
Report
Copy

Cake

Address:Chennai, Tamil Nadu
Website:www.floweraura.com

I ordered a cake for my Friend's Birthday. They have shown one kind of cake in picture. But they delivered worst kind of cake. I ordered the cake with some message. But they put their own message. Instead of printing my name "Dassuuu", they mentioned only "ssuu". It is a bad word in Tamil Language. They promised us to deliver this product at 12 to 1PM on birthday. But They delivered 7 PM only. It s cheat website. Many customers lost their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajan_
from Gurgaon, Haryana
Report
Copy

Good Service

Address:Haridwar, Uttarakhand

I placed an order for 14 Feb through this company. They were saying that, they can't commit the time during Valentine because of a rush, but they will deliver my order. I was a little bit nervous at the time of placing an order, but the customer care support me a lot of chat and cleared my all confusions. So I placed the order and it delivered on 14th Feb around 1.00 pm. They made my day....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

FlowerAura Recent Comments