Fortune Park Vacation
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COMPLAINTS

Fortune Park Vacation Complaints & Reviews

Dear team,

I have taken fortune park vacation 40000 plan and 7000 additional on every year for three years plan the validity on the card is for 2025.
But now the company website and application is not working neither [protected]@fortuneparkvacation.com is working for reservation.

I didn't use single trip and now the company site is not available....
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Ashu Ranjan Awasthi
Aug 17, 2023
Aug 17, 2023
This thread was updated on Aug 17, 2023
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Cancel my Membership and Provide refund.

I want to cancel my membership because I have been charged extra Annual Maintenance Charges for last year from[protected] and I didn't travel also for the same period, then why I should pay the AMC for last year.

Kindly cancel the membership and provide me with refund....
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yash10122712
from New Delhi, Delhi
May 17, 2023
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Don't get confirmation voucher

Still waiting for my confirmation voucher...
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Panna007
May 13, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by a tourism company called Fortune Park Vacation

Address:N-22, Lower Ground Floor, Kalkaji, New Delhi 110019
Website:www.fortuneparkvacation.com

Dear Sir/Madam,
I have been purchased this vacation package in September 2021 and I made two trip also 1st one was free and after they were charging 10k for 1 week.
Now I am planning to vacation, what I found company website is down and email not working their phone numbers also closed. I have lost 1.60L. They have given me for 10 years package. I have shared pic as well....
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Shubham.gupta.87
from Kanpur, Uttar Pradesh
Apr 27, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Denial of services and Fraud

Address:Sf 06 dwarka sector 14 metro station, New Delhi, Delhi 110075
Website:fortuneparkvacation.com

Past 8 months they are not providing any room at any place on any given dates . Only one response we get is " room on select dates are not available please be flexible with your dates". Even after changing dates and cities response is same .
Today reservation mail is getting bounced i think they ran away after closing their operations.
Please help in getting my money back...
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Shubham.gupta.87
from Kanpur, Uttar Pradesh
Apr 27, 2023
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Denial of services

Address:Sf 06 dwarka sector 14 metro station, New Delhi, Delhi 110075
Website:Fortuneparkvacation.com

Fraud, not able to use services, need my money back
Past 8 months they are not providing any room at any place on any given dates . Only one response we get is " room on select dates are not available please be flexible with your dates". Even after changing dates and cities response is same .
The reservation mail is getting bounced i think they ran away after closing their operations.
Please help in getting my money back...
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SAJEER T S
Apr 14, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Commitments

Address:Fortune Park Land Inn & Suites Pvt. Ltd. A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Website:fortuneparkvacation.com

I have taken the membership for domestic and international bookings for all seasons during 2022.

During meeting i was promised by the sales executives that no matter what we will provide you with either 4 star or 5 star accomodation during anytime of the year. In my contract also it is mentioned that i am eligible for all season bookings.

Also, the exchange rates was mentioned 14K if the hotels not listed under...
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Adityadeep
Mar 24, 2023
Apr 2, 2023
This thread was updated on Apr 2, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud, not able to use services, need my money back

Past 8 months they are not providing any room at any place on any given dates . Only one response we get is " room on select dates are not available please be flexible with your dates". Even after changing dates and cities response is same .
Today reservation mail is getting bounced i think they ran away after closing their operations.
Please help in getting my money back...
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AtulSquare
from Ghaziabad, Uttar Pradesh
Mar 9, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud commitments/Fake company

Website:www.thepacificholidayworld.com

Fortune park vacation or Pacific holiday world, they are sacm.

Fake commitments and fake people.

Spoiling our money as not providing us property what we want and there are so many issues.

Pls don't buy and lodge complaint against them...
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Jack_1
Feb 8, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
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Fraud Company Doesn't Provide Any Service

Address:USCorporate Office : A-214, 2nd Floor, Pocket-A, Okhla Phase-1, New Delhi-110020
Website:www.fortuneparkvacation.com

We tried booking through them 2-3 times. But every time they said there are no vacancy. We tried booking in advance, they gave guarantee that we will get a room. But later said there are no vacancy. We asked them to cancel the membership, but they are not doing that too. Despite meeting the criteria for refund as given on there website.
As other comments mentioned, they are a fraud company....
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Nikshita
Feb 7, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
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Denial of Refund

At the time of purchasing the ownership, we were informed that any no. Of rooms can be booked against the total no. Of balance days left in the ownership card.

While making the same booking, they denied the same and start adding new clauses.

When i decide to cancel the ownership and claim the amount after a basic deduction, they denied cancellation as well...
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Nikshita
Feb 7, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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Denying to cancel my membership and reimburse

Hi Team, at the time of purchasing the ownership, we were informed that any no. Of rooms can be booked against the total no. Of balance days left in the ownership card.

While making the same booking, they denied the same and start adding clauses.

When i decide to cancel the ownership and claim the amount after a basic deduction, they denied cancellation as well...
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Swatigupta312
from Delhi, Delhi
Jan 29, 2023
Mar 23, 2024
This thread was updated on Mar 23, 2024
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company, want my money back

They always deny the bookings and when asked for refund they firstly provided the hotels. But after that they always deny that be flexible and other excuses.
I want a refund for my membership amount....
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RahulSach
from Ghaziabad, Uttar Pradesh
Jan 27, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitments & scammed us

They did false commitments & looted money & scam is still on....
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Ankita_Sharma_G
from New Delhi, Delhi
Jan 23, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Issue of reservation and no cancellation policy

Fortune Park Vacation is a fraud company. I had bought the membership in late 2021 and it has been the worst financial decision of my life. They promised swanky 4-star properties with lavish rooms and suites at exotic locations and delivered ###. I have taken 2 international trips and 2 domestic trips after that but no booking was done through fortune park. Reason was that they told me there are no hotel tie ups in Switzerland, then they...
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Namitsurbhi1
from Delhi, Delhi
Jan 2, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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False commitments, Fraud company and unmannered customer service

Address:A-214, 2nd Floor, Pocket-A, Okhla Phase-1, New Delhi-110020
Website:Fortuneparkvacation.com

Hi,

I took my membership in Sep'22 and soon after 5 days of taking membership and doing a trip I realise it's a total fraud company.
I raised a request for cancellation in line to policy but it's not helping at all
I am seeking help to get my hard earned money back.
Also, now they have changed company name from Fortune park vacation to pacific holidays

These guys are super cheats please...
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VishnuPMN
from Gurugram, Haryana
Dec 24, 2022
Jan 23, 2023
This thread was updated on Jan 23, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of membership cancellation and refund

Address:Pacific holiday world 214 2nd floor Pocket A Okhla phase -1 New Delhi
Website:www.fortuneparkvacation.com

I took the membership for fortune park vacation early this year. I was promised for stay in Europe (Switzerland, France, Belgium) upto maximum 21 days in a year at a stretch for which I took the membership. Now they are denying they cannot provide any stay there.
Moreover, they are asking us to pay for some exchange offer which was not mentioned in the contract.

Also, they promised to provide 5 star hotels but only I...
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Animeshg1
from Meerut, Uttar Pradesh
Dec 14, 2022
Jan 27, 2023
This thread was updated on Jan 27, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Fortune park vacation is a very big fraud company. Furst they refuse to cancel the package and refund the amount. When they agree to cancel and refund. They deduct 15000 amount as administrative and 6000 for 1 booking and rest of the amount 65000 b/w 90 working days. now after 90 working days they are refunding the amount and promissing to refund mid of january....
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Mohummadi
Dec 4, 2022
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False promises,dissatisfaction.Big scam

Fortune Park vacations is a Big Scam, will invite you to five star hotel. Promise you number of attraction including giving voucher for 2 nights 3 days free stay along with Bookmyshow coupon worth 400.

We fall victim of their good talks, we asked about how to book and they presented the process in the FPV app on their own mobile device that's where we did biggest mistake. Post returning home, we tried to download their app...
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Dharmendra Joshi1
from Noida, Uttar Pradesh
Nov 25, 2022
Apr 1, 2023
This thread was updated on Apr 1, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service, No Refund, No Cancellation of Membership

Website:fortuneparkvacation.com

While selling membership they give you promise to provide 4 or 5 star hotels within India and abroad. By making such lucrative promises they sell me a membership plan in Rupee 1.5 Lakh in 2021.
What is the modus operandi of their fraud? They make a good arrangement for your first trip, and ask to customer to give them good review in Google Review page. First trip onward they treat you like a beggar, no response, no service, no booking...
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Dharmendra Joshi1
from Noida, Uttar Pradesh
Nov 25, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of service, not cancelling membership

Address:A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Website:fortuneparkvacation.com

While selling membership they give you promise to provide 4 or 5 star hotels within India and abroad. By making such lucrative promises they sell me a membership plan in Rupee 1.5 Lakh in 2021.

What is the modus operandi of their fraud?
They make a good arrangement for your first trip, and ask to customer to give them good review in Google Review page. First trip onward they treat you like a beggar, no response, no...
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Rizmoh
from Bengaluru, Karnataka
Nov 21, 2022
Jan 23, 2023
This thread was updated on Jan 23, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BIG SCAM / False commitments / Worst services

Address:A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Website:www.fortuneparkvacation.com

Fortune Park vacation - BIG SCAM - My Membership : FPV00830 Contact number: [protected]

I have purchased their Studio Package on May 2022 and I was told it is valid for 10 Years. Every year 6 nights / 7 days hotel booking including breakfast. The hotels will be of 4Star / 5Star. I have paid 1.66 Lakhs.

Couple of days back I tried to book my first holiday to Srinagar from them and they have shared an hotel which...
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login@onetime123
from New Delhi, Delhi
Nov 17, 2022
Nov 17, 2022
This thread was updated on Nov 17, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitments

Address:New Delhi
Website:www.fortuneparkvacation.com

I have enrolled for fortune part vacation program and multiple offers were provided like flight ticket discounts and minimum 4, 5-star hotels throughout the year even in peak seasons.

I have started using services and have requested for flight tickets and hotel bookings, but they are telling that no hotels are available, and window is not open for flight ticket bookings. I have spent 1, 85, 000 INR for the membership and feeling...
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Sowmitra
Oct 28, 2022
Nov 12, 2022
This thread was updated on Nov 12, 2022
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Not allowing cancellation of member ship and refund

Website:www.fortuneparkvacation.com

I have asked for cancellation of my membership and refund of the amount because the vacation options are not meeting our requirements. They sent mail saying cancellation is not possible.
kindly help me with this...
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Arjav Harjai
Oct 15, 2022
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Denial of quality service, not cancelling membership

Address:Delhi
Website:www.fortuneparkvacation.com

They are a hospitality company and provide hotel accommodation. I have been behind them for the last 2 times and they just keep in circles without actually providing any service.
Date: 18 Sep 2022 - Booking for Dubai - First they said that they cant provide any options because it is 2 months in advance. After 15 mails and 100+ calls and 1 month long wait, they give me an option and ask for mandatory charges which was not agreed upon...
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Toshi Mehta
from Delhi, Delhi
Oct 11, 2022
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Fortune Park Vacation a big Scam

Address:Delhi
Website:www.fortuneparkvacation.com

Fortune Park vacations is a Big Scam, will invite you to five star hotel. Promise you number of attraction including giving voucher for 2 nights 3 days free stay along with Bookmyshow coupon worth 400.

We fall victim of their good talks, we asked about how to book and they presented the process in the FPV app on their own mobile device that's where we did biggest mistake. Post returning home, we tried to download their app...
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singh_abhilasha
Oct 8, 2022
Nov 12, 2022
This thread was updated on Nov 12, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding dissatisfaction of service

I took the membership for fortune park vacation early this year. I was promised for stay in Maldives for which I took the membership. Now they are denying that there is no contract between them and Maldives resort so they cannot provide any stay there. Moreover, they are asking us to pay for breakfast which they are saying is mandatory but It was not mentioned in the contract. And the breakfast amount they are charging is much higher than...
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Hema090281
from Mumbai, Maharashtra
Sep 29, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fortune Park Vacation Fraudulent and misbehaving/abusing

This merchant has done fraud with me. They committed the misleading commitment in terms of Holiday tenure. which they are not ready to give me in writing. When i am talking to them about the written commitment they have threaten me also. They did commit me that they will be providing 21 Days in one and half year in 4 or 5 start hotel, But when i got a call from their customer care they told me you have 5 year plan and you still have to pay...
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Prabhat14350
Sep 17, 2022
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Fraudulent and misbehaving/abusing

Address:A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Website:www.fortuneparkvacation.com

Very Mather*hod Company. 100% Fraud Company be aware.

They called me yesterday and requested attend a promotion program at jaipur. We went there and they explained all there packages and programs we didn't find their program suitable for us and we refuse to subscribe the same. They reacted in a very abusing and insulting way. You female staff told us that ( hum Aadmi Dekh Kar Baat Karte Hai ) who gave you right to invite people...
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poonam.rawat
from Delhi, Delhi
Sep 12, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Issue

Help desk team, especially Priya is very rude and unprofessional. They don’t even know how to speak with customers. Horrible services....
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