Khadim's Complaints & Reviews

Khadims send to me the delivery date is today, but delivery is not come.why

I purchased two slippers on 19/6/2020, paying via SBI net banking.Not yet received even after multiple verbal and written complains.
My order number 275891
Transfer reference number -
[protected]GAUVHQ06
My address
21 A Satish Mukherje Road
Kolkata 700026

Dear sir,
I am purchasing a khadim loafer shoes date of-14.8.2020.but only two time use and shoes damage.so kindly log in complain &solve the problem.

Bought a Oxford brown shoe from Khadim's online (ID 543213), as the shoe is smaller in size, returned it which was picked up on 03.11.2020. But till now I did not get back my money refunded.

I bring your kind notice that I purchased a few days back a pair of Khadim's Brown Lazard shoes from your Galaxy Mall outlet in Asansol (W.B.). From the very first night i.e. yesterday after wearing my shoes I have noticed that upper material of the said shoes going to crack since it may be made by very very cheap quality of rexin, while purchasing the same the Manager as well as staff of the concerned outlet repeatedly convinced me to purchase that shoe of Rs. 999.00.
Unfortunately I had lost the cash memo of the same. As you are concerned that the period is not normal due to pandemic conditions so we compell to destroy or sanitize almost all the papers when we come home from outside. When I went to the outlet today, Mr.Tiwari tdenied to return the same. Being a middle class customer Rs. 999.00 is not too less for mine. Being a brand like Khadims please give instruction to your Galaxy Mall outlet in Asansol (W.B.) manager to immediately change the shoes and obliged.
Please be noted that on 25.10.2020 Mr. Tiwary (Manager/Galaxy Mall, Asansol) vide mobile no. [protected] contacted me by informing that the said shoes had been purchased by me before two years. Please tell me sir, being an expert of subject matter you people can easily recognise the difference between two year used shoes condition and single day used shoes condition. As I mentioned earlier that due to a pandemic situation I can't keep the Invoice with me, the Manager Mr. Tiwary took advantage of the same and got me harassed this way. Being a regular customer of your company I carry the defective shoes in a different box, but Mr. Tiwary compels me to convince that the shoe box is perfect, it is really unfortunate that the company like Khadims treats their customer like that.
After collecting all my details from the below mail. Mr. Tiwary created a false database of mine two years ago. Therefore sir, my cordial request to your good office that please keep the goodwill of Khadims to their large customer by the right behaviour after sales too.
Therefore sir, please replace my shoes immediately as myself not wearing the shoes for one day only. If your expert can tell you that the shoes had been used for the last two years I will never request you to change the same. Awaiting your positive response sir in this regard.
For any clarification please feel free to contact me on following:
[protected] / [protected]

I bought a 8 no. brown Oxford shoe (order ID 543213 and ref: [protected]) from Khadim's online. The shoe has been delivered on 31.10.2020 but I found the shoe is being small for me and need a size larger than this size. I applied for return but no information received till now regarding how could I get my money back or how could I get one size larger shoe. If it is possible to deposit my money in my Khadim's online account after returning the smaller shoe, I could buy a larger than from that account.

Haven't received the refund amount for the returned item.
Order I'd- #512497
Reference no.- [protected]

Please process this as soon as possible

Have placed an order 490454 on khadims.com in which one of the item was cancelled on[protected]. It's been more than a week and no refund or any information regarding the same could be seen. Please initiate the necessary as early possible.

I had ordered online flip flop for 10 yrs old girl. But received small size..please help me, I want to know how to return it...

I have tried so many time to your toll free no...I didn't get any reply.

I had ordered a slipper on 10/10/2020 .. and it was delivered on 12/10/2020... Since the size was too big I returned it .. on 13 /10/2020 the slipper was taken back and today is 28/10/2020 I have not got my money back.. I have called to customer care so many times but they are not giving me satisfactory answer.. if I'll not get my refund I'll definitely go to consumer forum against your company as it is very disappointing..
Name - payal shukla
Order no- 499793
Amount - 329rs
Reference- [protected]

Have placed an order 490454 on khadims.com in which one of the item was cancelled on[protected]. It's been more than a week and no refund or any information regarding the same could be seen. Please initiate the necessary.

I am ordering a shoe of number size of 8. But instead of this size khadims send me number 9..so i want to exchange this product.

Dear Sir, With reference to the below trailing email please be noted that on 25.10.2020 Mr. Tiwary (Manager/Galaxy Mall, Asansol) vide mobile no. [protected] contacted me by informing that the said shoes had been purchased by me before two years. Please tell me sir, being an expert of subject matter you people can easily recognise the difference between two year used shoes condition and single day used shoes condition. As I mentioned earlier that due to a pandemic situation I can't keep the Invoice with me, the Manager Mr. Tiwary took advantage of the same and got me harassed this way. Being a regular customer of your company I carry the defective shoes in a different box, but Mr. Tiwary compels me to convince that the shoe box is perfect, it is really unfortunate that the company like Khadims treats their customer like that.After collecting all my details from the below mail. Mr. Tiwary created a false database of mine two years ago. Therefore sir, my cordial request to your good office that please keep the goodwill of Khadims to their large customer by the right behaviour after sales too.Therefore sir, please replace my shoes immediately as myself not wearing the shoes for one day only. If your expert can tell you that the shoes had been used for the last two years I will never request you to change the same. Awaiting your positive response sir in this regard.For any clarification please feel free to contact me on following:

Hi, /
I have purchase a loafer shoe dated 08/10/2020 and her sole is out from shoes.
how it is possible.

details
items code [protected]
size-9
invoice no [protected]-D-D2-inv[protected]

you may contact [protected]

Respected sir or madam,
I had purchased a pair of pro clogs from a retail shop in Hubli, Karnataka
After purchase and 1st use it seemed too uncomfortable, hence the very next day I approached the retailer but no exchange or refund was done please help me out..

5 days ago I ordered a shoe from ecommerce website of khadim. I got the shoe today. I'm very disappointed because the shoe I got is discolored and dirty. The sole is broken and seriously I want to return this. In ecommerce site the return policy is not working. So much dissatisfied.
My order id= 509976

This is with reference with order #469332 i have order shoes through khadims website.Got delivery of same leg shoes pair .Sent mail to customer care for replacement.No response from customer care.

My order id 426936, it's a shoe & size is smaller than expect, i order 7 size but it's not to fit comfortable so that's why i want to replace my order and want size 6, i inform customer care and also send mail but no any kind of reply or confirmation message to satisfy me

I placed an order on khadims on 27th of August and it was a prepaid order. I didn't receive any tracking number or the name of the delivery service company. It's been 10 days now, the khadims website shows my order is still processing. The customer care representative is very inefficient in his job, he kept on saying my order will arrive via Delhivery. But there was no package corresponding to my order number on the Delhivery website either. I mailed the customer care, I called them, no response. A customer has no clue if her order is at all dispatched or not, cannot track it. And the concerned company, Khadims CANNOT provide a solution. I expect my grievances will be taken into consideration and serious measures will be adopted.

It was my first experience in khadims but service is so poor, i had pruchse your product 2 weeks before, but next day i return the product because size is not confirtbe and material i didn"t like it so i told to exchange. they told me they will get it in 5 days but after 2 week also that product is not came and they are not giving proper response and I am Not free for wasting my time again and again so plz its my request that refund my amout plzplzplz because i don"t want to wast my time in your worst servies so plz and i dont want to by any thing or i don"t want to even exchange .i want only and only refund. And Person who i Call for the complaint not giving proper respone

I have placed an order (Order id 338365) and its tracking number is[protected] on last 18/07/2020. My product name is lazard navy casual loafer shoe. I have already paid through online. Even i talked over phone to your spoke person and also sent complaints through your website but i did not get any reply.

Please do the needful as soon as possible.

Regards,

Your valuable customer

Sushreesmita routroy

I have ordered two pair of shoes on 15th of july (Order id #329922) but i received only one pair. I received only one box. But there it was written as two pair and the amount i paid are for the two pair. Kindly help and do the needful.

I order one shoe in online my order i'd is353050, shoe size 43 but this is under size please exchange it.

I made a purchase of two pairs of slippers on 18/7/2020 of Rs.528. It has been 15 days and there is no order delivery yet nor there is a refund thing which i can initiate at their site. I have never faced any such thing on any online buying platform. and i have made a lot of calls on the number they have given on their website but when i call you it says the number does not exist. Please look into the matter.

Purchased on 20.03.2020. Sole damaged with in 3months. An e-mail sent to customer care on 22.06.2020. No reply. Again an e-mail sent to consumer care replied to attach bill, mob. No and photo of shoes. An e-mail sent to consumer care on 17.07.2020. Still today no response. May, please be kindly co-ordinated.

This is inform to you that i have purchased khadims shoes in Company bagh road, Near sariyaganj tower Muzaffarpur Bihar 842001 on 26th June 2020 after purchasing i have wear only 3 days then i see shoe has broked, pasting of shoe was completely broken, while i am using most if time this brand only but Now i am in gopalganj bihar just because of my job.. i request to change my shoes to my near shop. ROHIT KUMAR [protected]

R/sir,
Till delivery pending my order item having reference no of - 316317.
Repeatedly i have contact over phone to concern department till they have no solution. Please do need full.

I have made three transaction for my product on 26 june and after some time i have canceled one of the, but still i have no updated about my refund amount and not about my order. Status of order is still showing processing. There for i have sent a mail to customer care regarding the issue the said we have still not received you payment may be there is a network issue or something so contact cc avenue, for confirmation i have sent mail to cc avenue they told all the transaction are successful and sent to the merchant, also they share transaction reference number. After that i a calling to there customer care continues but no one is responding.

I am permanent customer of khadims footcare of burdwan curzon gate shop. I came to buy sports shoes, slippers and a bag. I choiced a a slipper and sent to the billing desk. Then a customer choiced preferred slipper and billing agent gave this slipper to the said customer to cheat me on 31/05/2020 at 12.30 pm. So i couldn't take another products. They told me i shall give you same product on 05/06/2020.
I am really shocked as a family customer. Kindly take need ful steps against the said staffs.

Worst response don't pick the call including h.r and mangar pls take action and give my salary I work in tnagar branch pls take a action immediately thank u