Myflowertree
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COMPLAINTS

Myflowertree Complaints & Reviews

Website:www.myflowertree.com

Order no. 670055 i ordered surprise gift for my best friend and delivery date was 2nd august and it is not delivered yet my surprise was totally ruined by mft and try to contact mft team they are not responding ....
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Satya Gopi Nath
from Bengaluru, Karnataka
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They didn't deliver the rakhi, didn't cancel and didn't refund

Website:www.myflowertree.com

I ordered rakhi on 31/07/20 on myflowertree website. It is supposed to be delivered on 01/08/20 but they didn't deliver. I placed request to them in their customer support to cancel the order and refund my money but they didn't respond. I placed many call back requests but they didn't even call once. I texted them in chat but they didn't respond. Such a pathetic service providers looting people money without delivering products. Order id...
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Website:www.myflowertree.com

I order a rakhi combo on 7/29/2020 scheduled for delivery on 1/8/2020. Not only is the order running late but the myflowertree team or their courier partners have not provided any intimation nor are they responding on customer care calls, chat bot or fb messenger. Truly unprofessional behaviour withe zero accountability for the payment taken from customers....
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nike@12
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Rakhi set

I have ordered rakhi set. My order number is 680830. They said they will deliver it by august 2nd 6 am to 9 pm. It is still in the preparation stage only. Till now person has not received it....
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deeptiani
from Delhi, Delhi
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Rakhi

Website:www.myflowerapp.com

I had booked a rakhi on 8th july via online app of myflowertree mentioning specially to be delivered on 30th july giving ample time to the seller to deliver it on time vide order no 662487.Today is 2nd august and none is reverting me about my rakhi .i want to book mental harassment case and want refund of my item along with compensation for mentally harassing their customers.
I have even mailed to mr sumit chhabra at his mail id which...
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Priya It
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not delivered the order

Address:Pune
Website:Myflowertree.com

I ordered the cake for birthday in myflowertree but i didn't receive the order. Birthday date is today 15th july. Customer care is not attending the call.in myflowertree website chat box they were not responding properly, cancel my order and send back my amount to my account,
Order i'd: 664677
Amount: 799...
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Address:New Delhi, Delhi
Website:www.myflowertree.com

Order (617535) a gift and they never delivered it. Where asking for refund, they denied saying that it not in their #;—*ng policy.
People please be aware of these fraudsters, they are looting our money.

Requested that several time but no result, and they don't have support never to call, only option is chat which never connets. Pathetic experience....
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Website:www.myflowertree.com

The order (Id:635139) which i have made on the valentine's day (Feb 14) is still not delivered to the recepient.

I tried to reach support team multiple times in past few days through messages and phone calls. I was assured thrice by the support team through messages that item will get delivered without fail. But till now no delivery has been done and no intimation is received by me or the recipient regarding this order.br...
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Keerthishree K
from Hyderabad, Telangana
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order not delivered yet in spite of selecting same day delivery

I had ordered for red roses, vase and chocolate cake for my husband for feb 14th. I had chosen same day delivery. The amount was deducted and the order is not yet delivered. The app says attempted delivery on 14th feb. But i haven't received any call/sms/any alert yet. Tried to reach customer care, never got through. Chat option seems to be not working. This is a fraud company that uses people's hard earned money and play with emotions....
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R
RajatDivyank
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaining about my order (order no. - 636946) which the online shopping and gifts website did not deliver

Address:Ranchi, Jharkhand
Website:myflowertree.com

Respected sir,
On 14/02/2020 i ordered (Order number: 637946) a dairy milk bouquet for same day delivery (Quantity:1) from the website named myflowertree.com worth rs. 599 to be delivered in patia, bhubaneswar. For which i paid using my sbi debit card online. My order hasnt been delivered till now. The customer service numbers displayed on the website are of no use and on one other number ([protected]) the customer care executive when...
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Manmeet Tinny
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order not delivered on committed time

I have ordered flowers, teddy, and chocolate from my flower tree and selected the delivery time between 6 pm to 9 pm on 14/02/2020 and then they have updated their delivery status on the website that delivery attempted at 4:15 pm 14/02/2020.
Till now they have not delivered the products and neither their customer care number is not working [protected].
The order number is: 636015...
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Akhilesh_Dwivedi
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scam and fraud

Address:Koramangala, 560095
Website:www.myflowertree.com

I had ordered products worth rs 2100 on this website for valentine’s day. It was supposed to be a same day delivery. Nothing got delivered. When i checked the status of delivery during afternoon, i saw ok website that a delivery attempt was made. However, in reality no attempt was made and no call was made as well regarding delivery. When i tried to call them to raise complaint, i realised that there is a button on website called ‘call...
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TitasDebnath
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product not delivered

Address:400063

I and ordered a bunch of flowers on 14th feb,
2020. The total amount being rs. 700.

The website stated that the flowers will be delivered by 9 pm.

They had taken advance payment and express delivery charges.

However, there's has been no delivery. I have tried to call the company but have not got any response. Their call center is always busy.. And no one is coming on the chat to even...
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Address:G7/11/Second floor , Vatika India Next, Sector-82, Gurgaon, 122004
Website:www.myflowertree.com

626002 is my order number. I placed the order to be delivered at chennai. Order was made on 13-02/2020 and expected delivery was 14/02/2020. The customer care numbers stopped working. It looks like a not so genuine company making use of valentine's day for their business. The product ordered was "teddy on top". I find so many online reviews stating that the products were not delivered....
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Zenub Ahmed
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order no. 616201

Address:400071

I placed an order for a bouquet to be sent on 7th feb and time slot given was 6p. M to 9.00 p. M however its 12.30 a. M of next day and it has still not been delivered. I have tried reaching out via chat, call and email and none were successful.

I request for a refund since i am now booking flowers from another vendor and thanks for spoiling my surprise for someone special...
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Lakshmi9999
from Hyderabad, Telangana
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my order 542612 did not delivered

Address:#9 Padaledath Surya Bhavan 1st crossB K Abbaiah Layout, B , Mahadevapura BENGALURU KARNATAKA 560016, 560016
Website:www.myflowertree.com/good-luck-rakhi-hamper-10104?cate=OTgy

I have placed an order 542612 for 2 good luck rakhi hamper
Cost: 1198
Items ordered: 2rakhi with 2bamboo plants
Order placed date:[protected]am-9pm slot delivery)
But i did receive 1rakhi 2small chocolates at 10pm
I send them couple of emails, tried customer care number, chat window in their site but nothing worked
Please help us...
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Qureshi Chahat
from Delhi, Delhi
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cake not delivered

Address:110006
Website:My flowertree

I have booked birthday cake at 11am..i was suppose to receive it between 12_3pm but still not delivered is 5.30pm..i tried to speak with customer care... They will put on hold for long and when it got connected, I spoke to Mr. DEV he was not able to ans. My queries. He is very rude, when I asked to transfer the call to senior, he denied... Then he said within half an hour I will receive the order.. Then I again called and spoke to Arushi.....
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patrick_65
from Bengaluru, Karnataka
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refunding the amount to my bank account after the cake was returned

Address:13/18 upper Floor, East Patel Nagar, Ramlila Ground, New Delhi, Delhi 110008, 600097
Website:www.myflowertree.com

Hi, I had ordered a cake for a friend as per the image was shown on their website. The cake that was delivered nowhere near to the actual image and was damaged as well. I spoke to the delivery partner and they had agreed to take the cake back and to provide us the refund. I returned the cake at the same time and sent the image as well.Now when I asked for the refund from the company, they are denying for it. I had also spoken on virtual chat...
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Sunaina Sisodiya
from Delhi, Delhi
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order not delivered

My order number 497206. I placed flowers for my mother on mother's day and it was not delivered. I tried to reach the toll free number on their website but no response.. This is fraud site. They cheated and there is no way to contact them. They are still accepting orders for mothers day flowers. Very unprofessional people.. They are playing with our emotions. I want refund...
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Hello, n valentine day i ordered some flowers, cake, gift from my flower tree website, gift worth rupees 2000, they suppose to deliver the same day but still order not delivered.
No one reply to the emails, landline number provided is wrong. No one responding

It seems that this website is stealing peoples, taking online orders and not delievering it. As no one can reach them.
I request you to please try to find...
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Shuturmouth
from Bengaluru, Karnataka
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a valentine cake

Address:Bangalore, Karnataka
Website:myflowertree.com

I have ordered flowers and a chocolate truffle cake (As mentioned on your website) for valentine's day to my mom n sis in vizag. We stay far away and wanted to make them happy with a small gesture of love on this day with a small cake. But what we see delivered is a horrible and pathetic cake whih is just like a bread soaked in water.. No taste no sweetness no flavour and above all stinking!!!

What a pathetic disgusting thing...
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Pushp Gupta
from Gurgaon, Haryana
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not delivered order

My order id is (468361). The order was for same day on 14feb i ordered it at morning 7am of 14feb it, was not delivered. Whats the use of same day order very bad experience and more over the customer cafe numbers are not valid as well. One of the feldbett boy call me by 4pm but he said the order is not with him mistakenly he dialed my number and he assure it that he will deliver the order before 9pm but still its not deliver yet i want my...
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Dayanand Piraisudan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not delivered. no response. i am afraid if the company is fake

Website:www.myflowertree.com

462853 is my order number. I am dayanand. I placed the order to be delivered at chennai. Order was made on 13-02/2019 and expected delivery was 14/02/2019. The customer care numbers stopped working. It looks like a not so genuine company making use of valentine's day for their business. The product ordered was "teddy on top". I find so many online reviews stating that the products were not delivered....
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pinkukatariya
from Bhopal, Madhya Pradesh
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cake quality and freshness - very poor quality and not fresh.

Address:New Delhi, Delhi
Website:www.myflowertree.com

My wife have made 2 orders (On 11 jan 2019 and 18 jan 2019) of cake including some other gifts to be deliver on 19 jan 2019 midnight.

Cakes delivered on 19 jan midnight at 11:30 pm without cancel and knife. I have seen cakes quality is really poor and not fresh. Cake bread is so hard to cut from plastic knife. I tried to complaint that time but unable to contact that time may be that was not their working hours. Next day i...
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monali kadam
from Nagpur, Maharashtra
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delivered not on time and different and weird cake delivered

I have booked a cake from myflowertree site for 27/8/18, time I choose was 8 to 12 o clock in the morning, but cake delivered in the evening 6:30 pm. I choose black forest 500 gm eggless cake but recieved a cake of wierd selfie photo which I never ordered. Now I want my money refunded which I have paid. Here I am sending you pic of cake which I received. My order number is 404750. You can check details. My email address : [protected]@gmail.com,...
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sapna dhatwalia
from Mumbai, Maharashtra
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non delivery of products as per guarantee

Website:myflowertree.com

I had ordered rakhi online which the website claimed 3hrs delivery or guaranteed same day delivery for which they charge premium price. I had no update on the order and there was noone in there customer care centre team, i called multiple times there was more than 15 mins waiting but still no response, sent email as well as facebook message. I have still got no response from the team since yesterday, half of their mentioned numbers were either...
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naziai
from Delhi, Delhi
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promise not fulfilled

Address:New Delhi, Delhi, 110037
Website:www.myflowertree.com

We ordered one cake to bareilly on 20th july 2018 on delivery was on time but they did not mention anything on the birthday cake when i complaint about the same they send me a mail saying that they will delivered free chocolates and flower to the bareilly as sorry i was agreed but and (And they promise to do that on the very next day) but its 25th july and my sister did not received anything from them i again send mail but now they are not...
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Deepak Kanth
from Noida, Uttar Pradesh
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charged but not delivered on time

Address:122003
Website:www.MyFlowerTree.com

My order no #384286. I opted for next day delivery slot between 7-9 am and they charged extra for that, which I paid... However companys delivery man reached next day at 11 am... And by the time my friend has left his home, for out of station. So my entire effort of placeing my order (which I did after Explicit assurance and guarantee, that product will be delivered on time), has gone waste. After lot of haggling they refunded - extra delivery...
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see07
from Solapur, Maharashtra
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canvas mug

Website:www.myflowertree.com

I order Canvas Mug for my mother on the occasion of mother's day. They promised me the product was deliver with in 3- 4 days. However today is 6th day i didn't get that product also they are not answering on there customer care number which is [protected] I called on this number 50 times.
They also denied to return my money which I had paid online....
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sireesha pulle
from Hyderabad, Telangana
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order #367656 not delivered and no communication about status

Address:Chennai, Tamil Nadu
Website:Myflowertree.com

Ordered in myflowertree.com on 14th may and opted for same day delivery to chennai. There was no response to calls and no communication on order status. Spent around rs.1500 for this order. Request to kindly persue the issue and make them to refund our money. Our surprise got ruined and very much dissapointed at their service. Kindly take strict action on them so that they will never repeat the same...
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