Nilgiris
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COMPLAINTS

Nilgiris Complaints & Reviews

N
Nithishron
from Chengalpattu, Tamil Nadu
Sep 18, 2023
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Expired drink

Address:Chengalpattu

Hello
This is nithish kumar from chengalpattu. I was worried about your chengalpattu outlet workers not clearing the expired products in the store. This evening I went and bought b natural, appy fizz and chocolate shake after we were driving back home I had b natural it didn't taste good and got sus and checked out the expiry of the product and I was shocked the manufacture date 14/12/22 and the product itself tells best before 6 month...
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N
Nelson naveen
from Chennai, Tamil Nadu
Aug 19, 2022
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Store manager

Address:Poonamalle kattupakkam

Hi Sri/madam . Iam D.NAVEEN .(DY.CO-ORDINATOR) Thiruvallur District. in PEOPLE LEGAL RIGHTS ORGANIZATION.in poonamalle kattupakkam nilgiris have a franchise in that store manager using very nonsens words an bad words an scolding workers .kindly take action an change the manager soon as possible.or i will move on to my higher . D.NAVEEN...
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M
M. Nazeer
Apr 23, 2022
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Cockroach inside a pav packet

Address:LULU VALUE MATR BANGLORE
Website:Nilgiris bread

I will buyed Nilgiris pav after in side in cockroach not open packet...
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I
iiliyas
from Chennai, Tamil Nadu
Oct 17, 2021
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Nilgiris Bread expired

Address:Thiruvottiyur

Yesterday on 16 Oct 2021, my wife bought two whole wheat bread in Nilgiris Thiruvottiyur dated 16th oct and 17th October as expiry date respectively. Both the bread are fungesed and not in position to eat. This is second time happening for me. First time 3 month before, they gave money back but this time I dont want to return it.Either they have to print exact expiry date or maintain the quality in their food product. We have kids who is...
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B
Bunny13
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Food

Address:Chennai

Got just 500gms of avacado for ₹460. And if I go ask them they are saying it is the price don’t u think this is the biggest scam are we in London ? Or do you sell a genuine product to charge this much ? Nothing I’m not using ur shop anymore . Just bringing this to up during this pandemic we can’t bills then n there so kindly don’t cheat customer like this...
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T
Thiyagu Sivakumar
from Chennai, Tamil Nadu
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Refused to accept a new 500 rupee note

Address:Nilgris Super Market, Ramapuram, Chennai

I went to a nilgirs super market, located at ramapuram, chennai.

When i gave them a new 500 rupee note that i just took from the atm, the girl at the billing counter gave a shocking reply that they will not accept any notes if there is any text written on it.

When i asked why, they were clueless and kept saying the same thing. It is obvious they have been instructed to do so. But why torture the customers? Is...
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Address:6 Lawders Gate, 2nd lane

Burger bun purchased by nilgiris supermarket - chennai - miller road - expired with fungus formation before due date
Due date - 12 aug 2020
Complaint date 11 aug 2020...
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V
Venkat apuri
from Chennai, Tamil Nadu
Resolved
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not accepting credit r debit card on purchase of 100 r below

Address:Chennai, Tamil Nadu, XXXXXX

I have met with this problem 2 time in nilgiris in Chennai 603103...I purchased a cool drink of 90/- I have only 85/- and their is no ATM near by me and I'm 5 km far from my home so I asked to accept card r patym they didn't accept any thing ..I have lift the store and came back ...I never again visit u store and I'll stop all my friend not go to purchase in your store...be side of that I have purchased that cool drink for 90/- by card payment...
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R
Rafa Frank
from Coimbatore, Tamil Nadu
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dehradhuni biryani rice

I purchased 2 kg of dehradunui biryani rice from your store located in race course in coimbatore on monday evening. Upon opening the packs on wednesday morning, to my shock it was full of worms. Never in my wildest dreams did i feel nilgiris would do this since i'm a regularly purchase my groceries items from nilgiris for the last three years. This is totally unacceptable as i paid a whooping inr 163 for each of those packets. I want nilgiris...
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D
ddprasad16
from Singarayakonda, Andhra Pradesh
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expired products selling at nilgiris super market, - indira nagar adyar chennai

Address:Chennai, Tamil Nadu, 600020

I have purchased snacks item at Niligirs outlet at Indranagar, Adyar, Chennai on 03.03.2018.
After purchase, I came to know that the food item which I purchased from the outlet is expired.
It is very unfortunate that Niligiris is selling expired food items.
I request you to look into this issue and resolve the same at the earliest.
Nilgiris will be responsible if any thing happens to our health.
When we...
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R
rajasham
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashew icing plum cake

Address:Bangalore, Karnataka, 5600084

I have purchased cashew icing plum cake inside the infant jesus church vivek nagar bangalore on christmas day. While cutting the cake itself egg foul odor smell came. I have removed the icing and ate the plum cake and found lot of egg shells were present inside the cake. The food and adulteration of bangalore authorities immediately take up the matter and close the nilgiris company which cheating poor public...
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P
prasad np
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fungus on plum cake

Address:560037
Website:www.nilgiris1905.com

I need not explain anything as the pictures explain it all.

Sad state of affair... Big efforts and so much is charged for better quality and this is the ultimate result.

05-dec is manufacturing date and it says "best before 75 days"
This is what happened in mere 10 days - fungus appeared on it.

What will be the fate of the whole batch of consignment?
How many o[censored]s will be affected...
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S
Sumana14
from Bengaluru, Karnataka
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breach of trust

Address:560043

Recently bought a membership card of Nilgiris seeing the inclusion of the same.As while buying the card it was said home delivery is part of the inclusion.I have used the card three times but to my disappointment I say that only once the product was home delivered. Once the person came along with me to deliver but handed it over to me in the ground floor and went away saying he had lot of work, Inspite of my telling him that its on the 4th...
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H
Hari Beats
from Chennai, Tamil Nadu
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Workers who working in nilgiris supermarket in mahindra city

Address:Kanchipuram, Tamil Nadu, 603002

I have gone for shoppin in nilgiris today.. i just wanted to purchase 10 to 12 items which available there.. i got no response from nilgiris workers .. they not took responsibility ... so further i took manager number called rithish.. i spoke to him as to train them so the customer not suffer or tired to purchasing but he done the same which workers doing ..finally i put a message to the consumer complaints so please accept my complaint in...
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H
Hridi Nag Roy
from Hyderabad, Telangana
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Plum Cake

Address:Bangalore, Karnataka, 560077

I have purchased a Nilgiris Plum cake on 24th from local shop on Hennur Main Road. It was a sealed pack. After one bite only we realized egg shells are present in the cake. After breaking the cake into horizontal layers we found big chunks of egg shells inside. Please look into the matter. It is really disappointing to get such quality and sub standard food item from a reputed brand like Nilgiris....
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P
Pdug
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment and service

Address:Bangalore, Karnataka, 560048
Website:Nilgiris

Hi,

This is in regard to Nilgiri store situated at Hoodi Circle, Bangalore.
I had a bill of amount 64/- and gave my debit card for payment. They denied the card payment and said you will have to buy stuff for Rs. 100/- for card payment.
In my knowledge, i dont think there is any policy as such and in case there is, you should put a notice on same at the cash counter.
The manager was too rude to discuss...
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R
Rekha Jaikumar
from Mumbai, Maharashtra
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Terrible product supply

Address:Chennai, Tamil Nadu, 600034
Website:Nilgiris

I purchased cream bun which is a product of nilgiris. Been noticing this since couple of purchases that the name is cream bun but in the packet we get only the bun and not the cream in it. Kids who love bun are actually interested in the cream and if that is not provided as promised then what is the point in paying for it. I have no clue how they even pack such false things to fool people. Am extremely frustrated with this service provided...
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C
Chandni Gurnani
from Bengaluru, Karnataka
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Complaint for the nilgiris rusk

Address:Bangalore, Karnataka, 560008
Website:Nilgiris

Hi. I recently bought the nilgiris bread light rusk. The quality was pathetic but i ignored. Today was the limit, when i chewed the rusk a plastic piece and a thread cane out from it. Is this what you supply to your customers? It's very cheap on your part (Nilgiris). I expect you to look into this matter asap and get back to me. I am extremely unhappy. The quality of your products is decreasing by the day. Look into it.
Chandni gurnani....
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R
raju4mudl
from Mumbai, Maharashtra
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Rude behaviour

Address:600097
Website:www.nilgiris1905.com

Today on 29'th February 2016, I went to Nilgiris to purchase few things. when I went to chose a deodorant, to chose a perfect deo I took 1 sample deo, and test it, while testing one shop person came and ask don't spray, I say its a testing product. He replied in a very bad manner that 50 testing product are finished in this way, So, I took different product and to check from outside without spraying just by smelling. but it was boxed not...
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B
binayakdebgupta
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and bullying

Address:Chennai, Tamil Nadu

I was harrased today by a nilgiri staff named Venkatesh and other associate staff of the nilgiri store in valluvar salai in chennai. I wad falsely accused of stealing and made naked to proove myself innocent. I was threatened to not visiting that store again. I was also called as "Mayre" which is a tamil slang. The staff was bullying us for no reason. The staff was rudely behaving with us for the last few days. I asked for a complaint book...
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A
Atmaram Rammohan
from Mumbai, Maharashtra
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Short supply of product.

Address:Bangalore, Karnataka

Deat sir/ madam Greetings too you all. I am Atmaram Rammohan, I live in Mumbai. I have been visiting Nilgiris stores from my childhood. (Since 1987 as a Engineering student in Bangalore then). Nilgiri s products are no doubt the best but my favourite was the Japanese cake and of course the plum cake. I revisited the store on 16/082015 to buy my favourites for my kids. I shared my experience with the sales person and requested her...
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Sunil Lonappan
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Old Stock Double horse matta rice - Padur,Chennai

Address:Chennai, Tamil Nadu

Myself Sunil, bought 5kg rice from Nilgris outlet at Padur, Chennai and found that it was an old stock with fungus inside..i returned the rice and they given another pack which i used for two days and found that again it was the same old stock having fungus inside. But i came to know about to only after two days as the rice at the top layer seems ok. I again went back to the shop which is 5km from my flat and told the whole story to Shop...
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bavanandan
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too costly compared to neighbor stores

Address:Chennai, Tamil Nadu

I'm an usual customer to either of the Nilgris Franchise stores in Navalur & Padur, when there were no much stores in the neighborhood we didn't have an alternative, whereas now there are many private players such as Heritage Fresh, Thottam, and many unbranded superstores in the proximity now. The pricing you charge is not even a paise less than the MRP. For instance I've bought a pack of mushroom for Rs 75/- for 200 Grams,...
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S
satyadarshi28
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating in payment through card

Today my wife visited Niligiris supermarket at Kagadasapura Main Road CV Raman Nagar Bangalore branch for some purchases. She made purchases of Rs. 117/- and paid by the card. She got alert on phone twice and noticed that amount has been debited twice from her account. On approaching Niligiri salesman, he did not take care to settle this issue intsted he argued and rudely behaved with lady. We have the account statement showing the debits...
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A
Aeroboy2000
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nilgiris Cheating Customers in the name of Franchisee

Address:Tamil Nadu

Date:[protected] by E VISWHANATH
i had tremendous faith in Nilgiris (based on my relationships with Nilgiris Brigade Road Bangalore in 1988) till this morning when it was shattered by the Padmavathiar Road, Gopalapuram, Chennai branch of the super market called Gupta Impex.

I bought a nail clipper from that shop for 40 rupees and the moment I used it the thing broke. when i approached Mr. Gupta he said: no replacement...
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G
Gaurav Gaur
from Mumbai, Maharashtra
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Rotten Nilgiris Toned Milk before the expiry date

Address:Chennai, Tamil Nadu

Purchased Toned Milk from Nilgiris store from Medavakkam, Chennai on 06-April-2012.
The printed date was 05-April-2012 and it was written on the packet
BEST BEFORE TWO DAYS FROM THE DATE OF PACKAGING WHEN STORED UNDER REFRIGERATION BELOW 4 *C.

It was quite shocking to see totally rotten milk in the packet when we opened it after reaching home. This is the second time I have faced this issue from this store. Quality...
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M
minty bingo
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

expired products

Dear sir/madam
i am a resident of the are of wilson garden, bangalore, karnataka..
there is a nilgiris very close to my house and many people use it...
but very little check the expiry date before they buy stuff there..
many many products have crossed their expiry date but they still kepp it .. especially diary products of their own company...
i myself have found expired cheese butter curd and milk!!!br...
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