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Pristyn Care Complaints & Reviews

K
Krishnadprasad1994
Mar 7, 2024
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Making un necessary waiting period to patient

Hi first of all the amount for surgery was not at all disclosed when asked before consultation with doctor and now pre auth was sent for 90000 and then was also promised for private ward, and at RV aster. But these people without taking my consent as I am the patient they chose Vasavi hospitals and have given twin sharing and now they are playing to get me discharged where I was supposed to get discharged at morning 10:30 and now time is...
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Address:Bangalore
Website:Pristyn care

I had undergone sphincterotomy- surgery through Pristyn care in -Brookefield Hospital Whitefield Bangalore on[protected] and got discharged on[protected] and before surgery they said that the surgery costs Rs 55000/- but they charged Rs 80000/- and also in the claim form they had Forged my signature and they had not done the follow up due to which I had to go the other hospital Manipal Bangalore where I had to pay Rs 7000 to get treated and...
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I have book for for surgery with pristyn. They said that it is free of cost through my insurance policy. I have paid co pay amount of 4, 500 and when I got the hospital they did not inform me that I need a caretaker or the Cygnus hospital without that they will not perform the surgery then I cancelled the surgery. They asked me the payment of one bed cost, bood test and doctor charge, nurse charges of 7, 600. I have paid and left now the...
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Address:1st Floor, 7M/211, 80ft Rd, opposite Urban Ladder, HRBR Layout 2nd Block, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043
Website:pristyncare.com www.pristyncare.com/pristyncare/clinic Pristyn

Shame such a shame!
Yes ofcourse Pristyn CARE but your employees and Co-ordinator are worst last Saturday which is on 16th I was just looking for a consultation for yest infection and I found few suggestions on Instagram coz of your so called appealing advertising laser treatment with no cuts or needles and painless 10min procedure and circumcision was utter ### and I spoke to CUSTOMER CARE and booked the appointment at kalyangar, Bangalore...
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A
ABHIJIT Mitkar
Sep 6, 2023
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Unwanted SMS on circumcision treatment

Address:PUNE
Website:www.pristyncare.com/gp/cms-urology-circumcision-metro-treatment-english-comms?utm_source=comms&utm_medium=webengage&utm_campaign=305e6ed0-35c7-4cf0-937d-8a8a66fe3001?source=webengage&campaigni

Hi have been keep following more than 2months where I took treatment on circumcision with overcharged amount approx 20k
After sending emails got replied these are standard charges applied nothing can be changed.
I am fine with answer, however I am getting rigorously sms on circumcision in presence of other people, during office meeting, every day, this is really annoying where I am geting 5 sms for which I never subscribe, I...
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M
Mahendra challa
Aug 15, 2023
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Infection

I am using doctor suggested tablet s after using that tablet s my ### is so much burning sensation and my lips is sweeling that doctor name is moied he is working Banjara hills road no 1 shivilk plaza second floor layser clinic including pristine clinic...
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A
amitjain27
from Mumbai, Maharashtra
Aug 8, 2023
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Spam Calling

They put their number on different clinics on google. And spam call users without optin to get contacted....
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P
Pankaj Chibhrani
Jul 3, 2023
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Worst Treatment done by Shavez Khan and Unauthorised Charges

I got a call from Arjun Singh
Pristyn Care and he discussed me regarding my problem and suggested me to visit the doctor and told me about the treatment cost Rs. 40000. My Operation took place for piles through laser surgery under the doctor name Shavez Khan. He diagnosed my piles category and told me to operate tomorrow.He operated and there was so much of dizziness after the operation that I was unable to attend my office for 2...
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N
Nanditha Paruchuri
Jun 24, 2023
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Issue with pristyn care

Address:Pristyn care, jubilee hills

I have called pristyn care and asked for female doctor appointment from Pragathi Nagar . They gave me appointment in jubilee hills branch. When i reached the location, they took the money as fee and asked me to talk to a doctor in phone call. When i asked for consultation, they mentioned that doctor isn’t available. They cancelled my appointment and asked me to go kphb for appointment. I asked for money return as i dont want to go there...
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The appointment was booked by Pristyn care coordinator Shadab Alam for Dr, Amol Gosavi and he gave all incorrect information about this doctor that he has 35 years of experience in treating piles and properly examine the patients using protoscopy etc but when we met the doctor and informed about piles and fissure. He recommended for surgery without even telling us the degree of the piles. He didnot examine my husband and started talking about...
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P
prateek adsun
Apr 25, 2023
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Fraud company pristyn care n dr suraj munjal

मेने दोनो eye की सर्जरी pristyn care के threw dr suraj munjal, G, k, दिल्ली में कराई, उन्होंने एस्टीमेट claim के बाद 3000 बताया, लेंस alcon का final हुआ । लेकिन दोनों आंखों के 16000 extra ले लिए, और लेंस भी कोई लोकल डाल दिया...
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L
LRamanG
from Lucknow, Uttar Pradesh
Apr 1, 2023
Sep 6, 2023
This thread was updated on Sep 6, 2023
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Pristyn care Excess Amount Claim

Address:Lucknow

I have bad experience with pristyn care huge difference between do and say,
I prefer Pristyncare but your team claim on behalf of me excess claim to our TPA and always his representative 70 to 75% of tentative amount sanction is sanction and keep me in blind faith and insurance claim is sanction 99% of Rs. 62000 of Hydrocele surgery and estimate show on site is Rs. 35000 but actual claim 62000 and same is sanction by Insurance Company...
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T
Tejashwini Nag
Mar 19, 2023
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Discharge issue

Website:www.pristynecare.com

Worst experience with them. My husband got admitted for kidney stone removal.. and it was just a day care procedure they promised to discharge by 6 pm on same day but it was more than 24 hrs discharge didn't happen and no one from there team picked up the call. And bill amount 16k was pending from there side....
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Suraj_HP
from Baramati, Maharashtra
Mar 18, 2023
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Inflated bills and no effective treatment - scam

Address:Pune
Website:pristyncare.com

My mother underwent piles and fistula laser treatment on 21st January 2023 by Doctor Neha Mutha from Pristyn. Inflated bills with bogus stapler and laser both charges

The surgery happened very late and in hurry. Also follow up was after long intervals.

Now the fistula has recurred even after following proper diet.

My query is how can fistula happen at the same spot in just 40 days. There has...
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V
Vickky Pancholi
Mar 18, 2023
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Poor services provided by pristyn care and employee

Dear S/M,

My name is vikas pancholi,

आपके यहां से विशेष चौधरी के थ्रू मुझे मानसिक रूप से प्रताड़ित किया गया उसे मुझे गुमराह किया गया है बार बार फोन करा संदेश किया पर जैसे ही उसे कन्फर्म...
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S
suriboy
from New Delhi, Delhi
Feb 25, 2023
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Complaint fraud

Patient id: XTMHE98598 doctor name Anjali Bhartiya, type of treatment : laser Treatment, expenditure of treatment- 35000,

I paid for laser Treatment to pristin care but the health care company have done normal surgery despite of the fact that they had promised for a laser Treatment.i want refund from the company as soon as possible...
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V
Vishal_kumar_94
from Lucknow, Uttar Pradesh
Jan 17, 2023
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Loosed my father due to Pristyn Care Surgen B.N.Shukla at NOVA Hospital Lucknow

Address:Lucknow

Pristyn care planned a surgery of My father at Nova/Forrd Hospital Lucknow.

Date of admission: 25 November 2022
Date of LAP Surgery: 06 Dec 2022

Post-Surgery my father was critically ill and he started suffering with Sepsis due to Pristyn care surgen fault.

Surgen couldn't informed us about the critical illness generated after his surgery and he holds us for 9 days in the same hospital saying...
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P
Prakash Chennai
from Chennai, Tamil Nadu
Dec 29, 2022
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Scammed and Billed huge amount than conveyed

I approached a doctor via Pristyn Care app to consult on Piles as having some pain and discomfort. I was advised that piles/fissures cannot cured by any medicine from current stage but have to undergo surgery. A pre-booking consultant (Nivedha:[protected] from Pristyn shared some hospital details after knowing that I have corporate insurance with rough estimation of 48, 000/- and convinced me that I may need to pay 18, 000/- from my pocket...
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R
Rudeswar
from Bengaluru, Karnataka
Dec 8, 2022
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Unethical Behaviour

Address:No. 266/C, 80 Feet Road, HAL 3rd Stage, Indiranagar, Bengaluru, Karnataka 560038
Website:prstyn.care/Is/tjywPdm

Hi my name is Rudeswar S/o A Shankar Naidu (Nithin & Devendra) are so rude and have no knowledge about how they are required to speak. My father's Cataract surgery was planned in pristyn care and accordingly it was informed and promised to me that i shouldn't be paying any co-pay before the surgery; however, once the surgery done, they denied and asked me to pay additional 20% for the surgery. Furthermore, they didn't stop there, after surgery...
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K
Keerhik
Nov 29, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Hemmroids, fistula surgery, fake surgery done even 10claered

Address:Bangloee malleshwarm and in nagarbhavi..

I have gone for with pristyn care in 29 july they kept me hospital for 3days and didn't cure my fistula problem.. The surgen UDAYA RAVI told ivl do laser surgery as I obserbed in operation theater he didnt do any laser surgery, and also after surgery they never care for patients.. If call doctors he also does not pic d call.. The who forced me to come pristyn care,
That is good company 100℅it vl give good treatment he tells lie...
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A
Ankit21101991
Nov 10, 2022
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Fake

They are scamers

[protected]...
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A
Ankit21101991
Nov 10, 2022
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They are scamer

Maine apna gynocomestia opertion krwaya tha aaj mujhe 71 days ho gye h but meri chest m bhote problem h eske alawa mere stiches se fluid out ho rha h but they not help me they run only a call center i want my full refund
Ankit kumar
[protected]...
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J
jyotigupta1014
from Mumbai, Maharashtra
Nov 3, 2022
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Failed Surgery for Hydrocele

It was and still a horrible experience, got operated in January 24th 2022 at Terna Nerul thru Pristyn Care, did regular follow ups with the doctor for no changes noticed surgery was done by Dr Santosh Naik... I would say its a completely failed surgery for which where were just given assurance that it will get better with time.. Our 80k was completely wasted behind this so called company wasted.....
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S
Shivansu napit
Sep 23, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
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After treatment services (Mediclaim services issue)

Website:www.pristyncare.com

Pathetic Just Pathetic! I have never experienced such a pathetic after treatment services from any Medicare company. It's been a month since I got treated through pristyn care, still I am struggling to get the documents from their side. They have denied to provide me the breakup cost bill of the treatment package provided by them. My Mediclaim Insurance team has asked for the same to get reimbursement and without a breakup bill I can't claim...
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W
Wayne Ricardo
Aug 29, 2022
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Follow up appointment post the surgery

Address:Pristine Care, Delhi
Website:www.google.com/search?client=ms-unknown&sxsrf=ALiCzsbxcQW6Z03bV9ToY1Iq7xNwgM6Gmw:1661772987163&q=pristyn+care&spell=1&sa=X&ved=2ahUKEwjsh-Pk-uv5AhU80HMBHZp9DHIQBSgAegQIARAC&biw=384&bih=700&dpr

Yuvraj from Pristine Care ([protected]) is a very bad with his commitments and ask the patients to co-ordinate directly when he is supposed to help out seeking an appointment. Very rude and pathetic behaviour from the staff.
Post surgical pain and there's absolutely no one to help you serve.
Very bad experience...
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K
Kamlesh39Sankhla
from Jodhpur, Rajasthan
Aug 25, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess claim by pristyn care on behalf of me

I have bad experience with pristyn care huge difference between do and say, I prefer your company and they have claim on behalf of me excess claim to our TPA and always his representative 70 to 75% of tentative amount sanction is sanction and keep me in blind faith and insurance claim is sanction 99% of Rs. 1.52 lakh of kidney stone surgery and estimate show on site is Rs. 55000 but actual claim 1.52 lakh and same is sanction by Insurance...
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Y
Yadav Sum
from Hyderabad, Telangana
Aug 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by Pristyn

Address:Gurugram
Website:www.pristyncare.com

They are charging over bill against what they promised. Now they are not responding to any emails and taking things granted....
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R
raman06.destiny
Aug 17, 2022
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Over billing

This is Regards to my complaint which I would like to raise against prystin care this is the worst services given by prystin care apart from this they have over charged me and taken a huge amount from my insurer.

I was admitted at apollo hospital on 14th august and got discharged on 15th August not even discharged they were not ready to discharge me and they were unnecessarily charging me and they were not contacting my insurer...
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A
Anil0003
Aug 13, 2022
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Not supportive

Address:In delhi

They asked me to come, , and I travel a distance of 1250 km approx...

But there executive Ashish Sharma asked me that he will call me in 5 minutes...and he not done...

I wait for her call from evening to next day morning...

I'm standing to the Nizzamuddin railway station for 6 hrs approx, , ,

Irresponsible Behavior...
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Address:Mumbai

After my surgery pristyn care executive not supporting to provide my payments bill and medical reports. I suppose to be provide my bill and medical reports in week to my company for a medical rembersement .because of not providing anything. I was loss my medical claim. After taking many follow up they are not responding for a anything....
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