PVR Complaints & Reviews

I have booked tickets for movie "openhammer". my amouth has been deducted but i have not received the confirmation tickets yet.

I had purchased a popcorn combo, redbull and one more drink.

I had asked for the bill at the counter twice. The guy at the counter said that I will be given the bill with my order on my seat, but even when the order was given he did not give me the bill.
According the policy providing a bill to the consumer is necessary.
Also canned drinks are sold at MRP but the charges were more for the redbull and other can.
I request you to please look into the matter as soon as possible.

I have booked ticket for 9 seats for Adipurush for Sun 18th for PVR grand Highstreet, Hinjewadi, Pune. But amount is debited, and no tickets are booked and confirmed. I need to know on the booking status.

I tried to book 2 tickets(F 10, 11) for POR THOZHIL movie at PVRbharatiya mall bangalore via the PVR app, amount got debited but the ticket weren't generated. Tried contacting customer support, no one picks the call.

I visited pvr at sahu, hazratganj, lucknow. I did not book the tickets online and decided to buy physical tickets. The ticket for the show was for rs 130 per person. I was sold the same for 230. They forcefully added some snacks which i did not consent for. I told them that i just need the ticket and not the snacks, but they said that of i want to watch the movie i will have to pay for the snacks as well. Moreover, the popcorn were extremely overpriced. They are clearly selling people snacks forcefully and charging them for the same. Its against my rights as a consumer. This incident took place on 9-06-23. I would like to raise a complaint regarding the same.

Money for snack rs. 419 deducted twice

Not yet received the previledge points ...i booked a movie on 7th may...still not received any points...need immediate action on this

I have doubt that they allowing minor kids in A rated movies in PVR RANCHI

I tried to book tickets for Ponniyin Selvan 2 movie on April 26th 3:30 am via PVR app. Amount has debited and tickets not booked. Already raised complaint on this but i didn't get any response and the worst part is it showed resolved and i didn't get any refund and again I'm raising complaint on this. Please do the needful.
Mail id: [protected]@gmail.com

Product name: Dive PVR water bottle is extremely expensive i ever had to give in the City Pune. They charged 70/- for just 500 ml bottle however usual cost is 20-30/- per liter.

This is the extreme exploitation on consumer who want to have water and have such expensive water bottle seems base less.

I would want the explanation of the nutrients the water is providing as per the cost.

I booked movie ticket in online. i am already getting late when i raached PVR thare is no any male staff to check me, girls staff is thare but she maked very slow to check me than she said charge is not allowed got leave there so i went there and there is no any staff to attend me after new menutes one gilrs came there and leave the charger and gave the charger my charger is fell down and she called manager there are not allowed me to watch movie it is very bad expernce to me, ur staffs attended me very badly, very bad feeling with PVR

Hi, i booked my tickets to kabzaa movie yesterday, money has been debited from the account but tickets are not booked.

3 ticket liye msg mai 684 ka aaya hai or humse liye gye hai 1284 rupye...ander kuch bhi nhi mila hai khane peene ko or na hi humne karaya

PVR cinemas in not providing physical tickets from counter, whenever we but tickets they ask for mobile number and say tickets will be sent to your mobile only, in case of not providing number they request another customer to give their contact number for someone else ticket.

Going digital is an option and PVR is making it mandatory.

In this case all my visit to cinema is recorded in companies data.

After completing the movie booking pvr previlage points not getting credited in to the account.

Hi,

I had booked a wrong date 03/02/2023 ticket by mistake instead of 04/02/2023. On contacting the support to help me cancel/reschedule ticket, i was told it is not allowed.

Agreed that it is my mistake, but there should be some leniency to the customer and either I should be allowed to reschedule or cancel it. My Rs 2638 gone waste just without reason. Even airlines allow cancelation/change of tickets.

I had to again book it for next day as well.

Booking id: UNIW[protected]
My name: Aman Deep Chatterjee

Miss behaviour and very poor staff

Hi, I tried booking ticket on PVR on 20/1/2023 for THUNIVU movie 9:40 pm for 5 members. An amount of 655 was deducted but no tickets was booked. The amount was not credited back. Pls have the amount refunded

I paid for my movie tickets booked in PVR but the ticket is not booked
Transaction I'd:[protected]
Mobile number:[protected]
Email:[protected]@gmail.com

Hi myself Akshay, I had booked movie tickets for Avatar 2 (3D) in pvr-Orion uptown mall @10-45am show on 28/12/2022. During interval I went to get some food (Hot dog, 2 veggie pizzas and 1 regular marinda). Amount was around 990rs I had asked for the bill, she said it's not working I'll give later.
I waited for 10 mins to get my food, still I didn't get my bill copy. She said it's not working.
But whoever was in line behind me got the bill.

I didn't get any phone bill also..I feel she scammed me.

Why I am rising this complaint bcoz some she'll get caught in making profit for her self that day PVR will get very bad name...

I had booked tickets for Latthi the movie on December 25th, 2022, and after selecting tickets and choosing for UPI option i was prompted to UPI page (google pay) and after paying the money which is ₹363.72 it got debited from my account yet there was no confirmation from side of PVR about the ticket neither my amount has been not refunded. Please look into it.

PVR bhopal staff didn’t let me take my bag inside even though it only had a sweater in it and was rude during the whole bag checkin process like customers are crazy for bringing a bag to the theatre

I am not getting my Pvr privilege points for my recent purchases through PVR. But I am getting text messages that it is being updated. Neither I have received any points in App nor I have received any vouchers. All my points are being lost. Please look into the matter

This advertisement is the worst I have ever scene. People come to pvr to enjoy and refresh their mood and you guys show this gore graphics that tells us not to smoke. This is not at all good.
This ad make the mood worse. No one wants to watch these kind of ads when they come to watch entertainment. You can also give this message of not smoking without using these graphics.

Do initiate the amount as soon as possible

I have booked the tickets in pvr icon hitech city

Money got deducted but ticket not booked

Spent
Card no. XX5817
INR 565.34
[protected]:42:58
PVR LIMITED

Please refund my amount

11th September.
Movie- Brahmastra Theatre - PVR: City One Mall, Pimpri.
I was stopped from carrying chips inside the theatre in PVR City One Mall Pimpri. I Understand its against law to stop someone from carrying Outside food into the theatre premises and inside the movies screens. The Manager kept insisting upon not carrying anything inside even after i showed him the law.
I request the consumer care to quickly take necessary actions and resolve the issue as soon as possible.

I booked movie ticket from pvr app for the cinema brahmastra on 10th september 2022 at lulu mall kochi, Kerala.
The app mentioned to give privilege points for the ticket but I didn't get the points.

I have attached the screenshot of the ticket details below
Afzal A
[protected]@gmail.com

I booked 5 recliners tickets of movie bhramasrta, and it never appeared in the ' previous booking section' and also my pvr privilege points didn't increased at all.

PVR is not providing any option to cancel ticket

Booking Date - 09 Sep 2022
Show Date - 10 Sep 2022
Booking id - WFSQ5B3