The Cake World Complaints & Reviews

My 3yrs old baby girl had dysentery due to ordered cake of 2kg on 21st May 2022.
Plz provide me a need full help...

Hi, I’m subharaga from Nanganallur, We have ordered 5 kg fondant cake for my sons 1st birthday on 22nd April 2022 which is yesterday. Cake is very very very very very very worst to the core. Everyone came for birthday function complained about cake. Cake is not at all good and no one happy about the cake which we ordered. We have paid 6000 Rs. for that worst waste cake. It is not cake but actually a cream bun. We went to Nanganallur cake...

Hi,
I bought fondant cake in cake world Thiruvallur branch at rs.4650 for my son's first birthday but they delivered the cake more than two hours late. And the cake quality is very poor not even worth that money so i went to that shop next day with that cake to complaint about it and after two hours of ignorance the shop incharge told me to come next day and they will process my complaint. I went to that shop next day also and i waited...

Bill no cstb/505/2021
Date 29/07/2020
Bull amount 900

Spoiled cake was sold.. No apology, no refund for this activity... Raised complaint in the website in the shop, lost my money and lost happiness on my child birthday because of the spoiled cake and negligence activity of cake world. Unaccepatble...

Hi,

Actually I ordered a on fondant cake on 11-jan-2018. One of the employee take order from us. I sent a pic of toy cake model to him and I asked can you make this cake and I asked him I need same toy model i[censored] can take order or else leave it but he committed me yeah we will do sir.

After that we ordered the cake actually our function was on 25-jan-2018 but we order a cake before 15 days so there is plenty...

I had ordered for a 1.5kg cake and with specific mention of how the name had to be written on the cake. I was too particular about the name and it's appearance as it was for my daughter's birthday and wanted her to feel special.
But, when i had reached the the branch to take the delivery, what i saw on the was just a shocker. The name was written pretty normally while that was the only thing i was specific about. When questioned they...

Yesterday I ordered 2kg Black forest and told them to bring it at 10:30. It did not arrive at said time so I called them and they said it'll come in more 10 minutes. After that when we called them again they did not pick our call. When we tried from other numbers they picked the call but as soon as they knew it was us they cut the call. We called them around 100 to 150 times but they did not attend it. It was our teachers last day in school...

The cakeworld @ madipakkam branch, is not maitaining the commitment with the customers while delivering cake. on oct 1st evening 6.30 we ordered 2.5kg cake, from morning we were follow up with them, till 7pm cake not delevered. at 7.05pm when we called, the person @ cakeworld madipakkam saying no delivery we need to pick frm shop when we went to shop, for 2.5 kg there is no box to keep the keep to deliver. very worst customer service. this...

Please do check the taste of the cake especially from cake world avadi branch, chennai as our family just escaped food poisoning as it was bitter with the smell of hit pesticide. we purchased the cake on july 09, 2016 night at 8.00 and we cut the cake on the same day night at 12.00 after tasting the cake everybody vomitted. we also made complaint to the shop directly, but they did not take any actions till now and not even respond to our...

Hi, I bought cakes today near Sipcot, Siruseri.. When I handed over my debit card for payment and asked for the amount., he told it was 800rs and swiped for the same amount. I asked him for the bill and he hesitantly handed over the bill where the amount was 700rs. When I enquired he took back the bill n said that the Bill is wrong.. When I checked the billing amt was 750rs. This is the 2nd time I m facing a problem.. Pls chk on this issue......

I purchased brown bread and fresh cake for "The Cake World" shop located at Munusamy Salai, K.K. Nagar. The mfg date on the pack was 30/05/2015 and expiry date was 5 days from the date of mfg date. But on 1st june 2015 by evening time the bread turned almost full greenish with full fungus on it. Also the fresh cakes bought from them were very old stock and soggy. They charge much more than ordinary grocery shops. What will happen if children...

We ordered a cake (Chocolate Truffle 1Kg) in this shop. When the cake was cut by the respective person there was strange smell and the cake tasted very salty and then found that the cake was rotten. There was a pungent smell in it. It was so disappointing that the cake vendor refused to refund the amount and they also accepted it was their fault. These guys wont even respond properly for the situation happened. Now all the loss is in our...