Thomson Tv Complaints & Reviews

Dear sir,
I purchased thomson R9 80cm led tv32" on month of 02/01/2020 with imei no TH32TM[protected].
On 2/10/2020 i faced power issue like tv is not getting power on which is of approx 9 months after purchase it got resolved by thomson service centre.
On 19/03/2022 same problem is again existing but this even the light is also working.kindly solve me the issue even after continuous 3 days mail to [protected]@thomsontv.in...

Dear Sir/Mam,

We purchased a Thomson Android Smart TV on 17th Jan, the installation happened infront of parents who were shown a working TV.
This was bought from Flipkart.com (invoice attached) for Rs 11999.

Since no one was using HDMI and bluetooth features the problem went undetected for around 13-14 days. When we tried to connect HDMI, it didnt work, the remote started giving issues and the bluetooth,...

Dear Sir/Madam
Greetings

Complaint No# 636365
Product: Thomson 9A Series 102 CM Full HD LED Smart Android TV
IMEI# TH40PATH[protected]
Date of Purchase:[protected]
I have done so many mails and call to Thomson Customer Care from 4th Jan-2022 regarding my TV is not working, (Technician though: Motherboard problem). I done mistake i.e. I bought Thomson Product instead of local market product....

Hello
I have a 50 inch LED TV. The model number is 50 OATHPRO 1212. Black vertical lines are coming on the display.
Then I file a complaint via mail. It has been more than 50 days since my complaint was filed but so far my complaint has not been resolved.

MY complaint no is. PBU5040122T14246

Regards
Shubham Verma...

Dear Team
I purchased one LED TV through flipkart online on dated 16th Feb 189 Cm but I got used LED without wallmount and flipkart rejected the return complaint. Plz check and resolve my issue new fresh LED with exchange policy

Regards

Bhumesh kumar
[protected]...

I have been complaining about TV remote but very worst response, even though they know i am complaining from beginning, now ( after 11 months ) they are saying since accessory warranty is for 6 months, so I have to pay.

But i fail to undestand when I reported approximately one month from date os sale, then why they are demanding 1100 Rs.

Also this TV has many inbuilt software problema because if which i spend...

The issue that I have experienced was: i brought a thomson tv through flipkart on 4/10/21 and got damaged on 13/11/21 raised complaint on 16/11/21 and today date is 22/1/22 no response till now whenever i call they say they dont have stock. Plz help. It occurred on: 13/11/2021. Refund me or Replace me the Tv its been 2 months no resolution. My complaint Id:TNU5251121T11162...

Hello Team,

I have been following up with support team from 15-dec-2021, but we don't have any proper resolution till data. Attached the email artifact for reference please do the needful...

I purchased Thomson 9A series 40 inches on decmber 21 2020. but now it's facing display issue. it's showing vertical lines in display...I trying Thomson customer care but all numbers is coming invalid...
I am very disappointed for this service.
Finally got request nu
KTU5301121T11643 that person came & factory reseted 2 days working after that same issue. Again sent mail multiple times no one responding plz resolved...

Tv display un serviceable (full blank only audio )compliment no 6278311 dated 28 Oct not taken any action by brand I lost trust on brand take action immediately...

I have purchased thomson tv from flipkart and it got black lines and dots in screen.

Attached video and invoice and send it to customer care.

[protected]@gmail.com...

I would like to bring to your notice that I purchased the TV (Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV with Bezel Less Display (32PATH0011BL) from flipkart with an extended policy (CPFK[protected]
But since yesterday there is no display on the screen and only sound is audio able....

Iam getting faded lines in middle of the TV. And it is in under warranty so I sent email to Thomson consumer care email address but did not get any response....

I opened a Service ticket with Thomson on 22nd October for repairing my Thomson TV. They quickly responded with Payment details, asking me to pay 450₹ for the Service Technician Cost to create a Service ticket and initiate it.
I immediately paid 450₹ and shared the UPI screenshot payment proof with them (Transaction ID of payment:[protected], which they confirmed that they have received the money.
A week went through,...

Santhosh electronics appliances pvt ltd sell display issue tv selling iam buying only 20days display billnking please action of santhosh electronics appliances pvt ltd asap close the shop totally...

Complaint ID – 6190991
I have given complaint to Thomson on 30th August 2021 regarding one small tiny line on the LED screen, Engineer visited site on 1st September 2021 and informed us ''TV needs to be replaced, however, we regret to inform you that Thomson 24TM2490 TV is right now out of stock '' We have already escalated your case to the concerned team, so once the TV will be available we will take your case on a priority basis.br...

I have bought a Thomson Television from Flipkart on 13th Jan 2020 and the Television stopped working on 21st June 2021 which is after 17 months where I have the extended warranty of 18 months. Since then I have been chasing Thomson for fixing the issue. Thomson executive visited and found the a part is faulty which they later told the screen itself is faulty. They are unable to replace my TV, which is more than 3 months. Every time they keep...

I have purchased new thomson tv on july, , in August itself tvs display gone, from that day requesting for new tv replacement but till date alwys im getting answer that wait wait, ,
i can't wait more i need to get tv replaced or else company should refund my money.
Even for CUSTOMER care mail im sending no one replying for my mail what the ### they maintain, is this the way to do CUSTOMER satisfaction, , ?...

Dear sir Thomson tv 55 inch screen not working but sound is available .company is not repair my tv immediately action this issue out of Warranty but I am repair cost pay thanks...

Dear sir/madam from 6/8/2021 TV IS NOT GETTING ON...

Since yesterday no picture is coming whereas sound is there I also send mail to customer care services about the issues with video. Please arrange to send some technicians immediately.
Rajesh Gupta
[protected]...

Dear sir/mam,
After discussion on mobile with thomson customer care, I am providing data for warranty regarding display not working. All details are under -
1-[IMEI/Serial No: TH49OATH90001906
1142 ]
2-Attached invoice
3-aTTACHED TV running time video & Image also

Dear Thomson,
As you know, 40 days have passed after complain but my LED TV is not fixed by you, then the number of days...

Hai iam purchasing for Smart Android TV
- Thomson 9A Series .Due to least one week not working WIFI Device .sum time working sun time not working again same issues for continues ...kindly help to Resloved my tv ...

Remark : many More time try toll free no [protected] - no response ..least 10 days.
Final called 30th July .but no Jay one action..

In voice number : FAC3R[protected]
Order I'd:...

Hello Sir,
I am purchased New TV from Thomson TV on 16.12.2020 in Flipkart.From 2days My TV getting Blur with Green colour .So I have requesting to Solve the Issue.....

I purchased Thomson 9A series 40 inches on Nov 13 2020. but now it's facing display issue. it's showing vertical lines in display...I trying Thomson customer care but all numbers is coming invalid...
I am very disappointed for this service.

please resolve my issue...

Pathetic service this complaint is resolved for last 10days....

Dear Sir/Madam,

Iam a Customer of Thomson LED TV Product. Iam a Great Fan of the Thomson Product & iam fond of the Virginity of the Product from Thomson Electronics...

A. I have Purchased Thomson LED TV Model 50TH1000.
B. The Purchased date is 07/11/2018.
C. The Invoice No-FAAA[protected].
D. Invoice Copy is attached.
E. This TV is on Extended Warranty 3Years Plus Company Warranty.br...

I have purchased a thomson oathpro 43 inches tv from flipkart on 12 Sep 2020 and i was facing a issue in connecting HDMI ARC cable so i have registered a complaint to [protected]@thomsontv.in.

But still this issue has not been resolved. Can you please help me with escalation matrix for thomsom tv india....

I have purchased Thomson LED TV last year. its not working while running itself shows blue screen blinking. I have called customer care and sent mail and after i got reply mail from them like within 48hrs will give the solution and after 72hrs also i didn't get any information after some days get one mail that due to Covid lockdown it will be delayed. I waited for until the lockdown is opened. There is no lockdown now and it's been 2months...

WiFi networks didn't show, but phone hotspot is on...