Thomson Tv Complaints & Reviews

Thomson tv B9 pro
Display is not working...

It is very hard to connect the customer service of thomson tv. After multiple calls if we are lucky one we might get chance to talk to their customer services guy.
I put a complaint on 12th june, 2021 regarding my tv issues but whenever i talk to them, they say i will get an update in next 24 hour and this happens every time.

My tv serial number - TH50TM[protected]A50...

I bought Thomson 9A series 106cm (42 inch)Full HD LED smart android which Order no is - OD[protected] on 6th april and delivered on 8th april
There is problem in Video display, audio is coming but display is not appearing . So plzz resolve my issues, I am too worried

Pavan yadav
Contact- [protected]...

Dear sir,

I bought thomson's led tv from flipkart 20th November 2020, TV was facing many problems after taking it.

I also requested you to change but you did not do my TV.

You this TV is completely broken and turns off frequently.

So you are requested to take my TV money back from me and your TV.
Tv details
homson 9A Series 80cm
(32 inch) HD Ready LEDbr...

Tried reaching customer care but instead resolving or replacing remote under warranty, they keep asking one or other thing like send video of nit working or courier at your own cost the faulty remote so they will check and then replace.

Utter non sense. No one responds to solve but just keep demanding one or other thing...

I biught the tv on OCT 20, I started facing a display issue on march 21. I have got one year product warranty and I bought a three year extended warranty. They replaced the tv with a new tv, but the issue remains same. The engineers visit and trying to fix the issue but couldn't fix the issue. What shiuld I do?...

I have purchased this tv in last year now tv is not operating with remote also I have paid service amount since 5 days back still no technician visited at my place also customer care number is not working
Very very pathetic service with Thomson...

I purchased a 40 inch thomson tv through flipcart on september 2020. With in few days remote stop to work. I send a compaint. After 1.5 months i got new remote but the problem is still there. Service man told me sensor is not working. They showed me the sensor part, its full of rust. That means there is no quality check. Now i am waiting for the remote sensor. A big brands worst product and worst service...

Hi,

I mailed to Thomson customer care with a remote pic and my TV model (55 OATHPRO 0101) and paid the amount for the replacement unit as they asked, but even after paying the amount and follow up for that for more than three months, they sent an older model of the remote which is not working with my model of tv 55 OATHPRO 0101.
Now they are totally silent, here is the list of email Ids I am trying

Spares...

Dear Sir / Madam,

I am writing to you to raise an issue about: Consumable Electronic

The issue that I have experienced was: First of all would say does a private company call and ask that sir app hamei review kijiye hum aapki warrant free mei 3 months k like bathwater denge is that how people do marketing gimmick so that they get a increased rating people buy there product but not for the quality now coming...

Display was damaged.
Please fix it as soon as possible....

Our voice activation for Thomson TV is not working since 3 months .We have been calling the support team but they have not come once to address . Today they called and said how we have to use it rather than coming .Another excuse is that we are not reachable .We are very much reachable by email and multiple mobile numbers .
We have also a 3 year warranty paid but no one is coming .There is no escalation mail available to bring them...

[protected]...

I am complaining about the tv display formation of lines on display....

Hello,

My Thompson led tv is not working and I registered the complainant on 02 November 2020 but till today 09 November 2020 there is no support from Thompson. I didn't even received any phone call from Thompson yet. Even after sending emails there is no response from support....

1 months before I bought new Thomson tv but suddenly display getting crack . Thomson customer care not responding to us . Please help me to resolve the issue...

Share your experience with this company
Your name *
N Y KANTHA RAO
E-mail *
[protected]@gmail.com
The content of this field is kept private and will not be shown publicly.
Subject
55th1000 TV - Video (Picture) is not showing only Audio playing.
Comment *
55th1000 TV Purchased through Online in the year Novermber-2018, Two days back suddenly the video signal lost and No picture...

I purchased a Thomson 55 Inch TV on 21st Oct'20 which was installed on 24th Oct but immediately after installation it started giving problem. Display goes off while the volume keeps coming from the TV. I raised a request of replacement but it's been one week and nobody is coming to attend the complaint. My Flipkart order ID is OD[protected]. Flipkart says call Jeeves, Jeeves says call Thomson, Thomas says call Flipkart. It's very disappointing....

Dear all
Please find the attachment of invoice of TV which are bought from Flipkart.
I have bought 2 tv Thomson brand from Flipkart . One of them not working properly.
I have place the request for replacement.
I got update technician visit location and approve the request for replacement.
But till nobody came and check for it.

Please suggest me but can do ...
I requesting to Flipkart...

Display little blinking some times please respond earlier....

As discussed with you I have shared all the email conversations with Thomson and Flipkart. It has been 57 days since my television did not get repaired.
I have raised a complaint on 20th Aug and a technician was assigned almost after 20 days. So after calling the technician he told me that there is a motherboard issue and it needed to be replaced and it was not available in their warehouse. So every 3-4 days I called up the technician...

I bought Thomson UD9 40 inch 4K TV 6 months ago, but while playing Hotstar it's showing error while playing this video because media service unavailable on your device.
Same like on Zee app showing decoder error, on Netflix not playing videos, also Amazon prime video and JioTV also not supporting.
Everytime showing media service unavailable on your device. I m very disappointed buying this TV.
Service also not good not...

Jeeves services id _:0h23-38913tcs02
complain id:2974486
not response in your side.
Please rectifiy this complaint.

Our complaint date: 21/07/2020 more than 60 days...

Thomson complaint id – guj0620tv007
Jeaves complaint id : 2115376

Hello! I'm super dissatisfied on thomson third class - worst customer service. It's been already 3 months from my complaint, still they and their executive lied to me. Whenever i call or msg for status inquiry they says it will be done within 1 week. From, last 3 months when their 1 week ends?

Today i tried to calling their customercare...

I would like to inform you that I had purchased Thomson 9A Series 102cm 40 inches Full HD LED Smart Android TV on 9th Aug from the Flipkart e-commerce website and I have received faulty TV getting display problem since the TV installed on 17th Aug, since that day I am chasing with Thomson customer care in Email and Call but not getting any positive response from them.
A complaint has been registered Complaint ID - DE0820TV10465 and...

I booked the Thomson TV on 17/10/19 but on 25/7/2020 the TV was not working and after 1 month the technician came and changed the mother board but 2 days earlier the TV is not working again....

I booked my thomson tv on 17/10/2019 but on 25/7/2020 the tv was not working and the volume was increasing n decreasing on it's own. After 1 month the technician came and changed the mother board but 2 days earlier the tv is not working...

TV's display is not working...

I purchased thomson led tv on[protected] and delivered on[protected]
With order no. Od[protected], invoice no. #fab1jm[protected]. Now it is showing lines bottom, i am very disappointing to purchase of this product, so kindly take my tv return and return my amount please...

I bought a TV - UD9 - 55 inch ultra HD little over a year back and it is not working now, There is no sound and picture. I have been trying to connect to the support helpdesk on toll number for that last 15 days and have also paid the amount of Rs 550 for the visit. Its been more than 10 days and there is no technician has visited to fix the tv. This is harassment....