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Tjori Complaints & Reviews

I had ordered two body mist on 4/6/20... its going to be a month since then and even their customer service is not responding properly...i would never recommend such fraudsters and i would want my refund...
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Hemaschakravarthy
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worst experience and customer support

Address:356/357 Basement Floor, Sultanpur, New Delhi, India, 110060
Website:www.tjori.com

Hi,

I had ordered silver jhumka in tjori and it costed rs.4000/-, worst finishing and work, the kilo gms of jhumka mentioned in he website received does not match at all. Unable to return not responding to email, my money went. Cheaters, please do not buy anything from this website. No 1 cheaters, our money they play with that and trust. Unfit, please do not buy.

Tjori website
[protected]@tjori.com
br...
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S
Sohini
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Product not delivered

Website:Tjori.com

Transaction id: [protected]
I have purchased products from tjori.com
It's been more than 20 days.. There is no status on the products. There's no customer care and they dont reply to emails
I have requested for cancellation, they have not returned my money back nor did they send the product. Mansi gupta owns this fake web site. So please i request not to buy from this tjori. There are lot of complaints against them....
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Website:www.tjori.com

Hello Team,

I have ordered Skin Brightening Serum on 13th May 2020.
Its been one month but the product has been not delivered and now its showing extended delivery date as 4th July 2020.It will be almost two months when I get the product meantime my marriage will get over. I am really worried please help me with this asap

Order Number:[protected]...
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srinivaskoyals
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too much late delivery

Address:.
Website:Tjori.com

Too much late for delivery and the service of customer case is zero. Plz i want to cancel my orders and need retuen of my paid amount....
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Anonymous customer
from Mumbai, Maharashtra
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pathetic customer service.

Address:Blueridge, 411057

I ordered a kurta online. I want to return it since i did not like it. Their service is horrible. They do not reply to emails and there is no way to communicate with them.
I need my refund back and they are not even responding. They are cheaters and nobody should buy from them.

They should have proper customer service so that we can get our money back....
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afreen hussain
from Dharmanagar, Tripura
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unsupportive consumer care

Address:Near BSNL office, ward 7, Nalbari- 781335, Nalbari, Assam, 781335

I need to return a defective product and customer care is unresponsive. I'd ordered a blouse on tjori and the item is received is defective.
They've sent a damaged product and i contacted customer care immediately to no avail. Phone calls are not answered, i've sent multiple emails via their website. And a customer care executive finally did reply but she didn't try try to actually arrange a pick - up. They sent me a "hi" to my email...
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Pratishtha Khurana
from Delhi, Delhi
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kurti bought from tjori online

Address:39 Gagan vihar extn DELHI, New Delhi, Delhi, 110051
Website:Tjori

I had ordered a kurti which didn't fit me well. I decided to return that kurti and order a new one. Since they don't have any refund policy, they issued me a coupon code with unlimited validity. A week later, i used to place an order for another kurti. Also, i paid the outstanding amount to place that order. The payment was made but order was not placed. I didn't get any confirmation of the order but had the money deducted from my account.br...
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MimiSasmal
from Mumbai, Maharashtra
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product delivery & communication

Website:www.tjori.com

Hey this is puja from kolkata. I have placed an order on tjori - online store. I have ordered for a dress and a scruber there. Anyway i placed the order on 28th april & it is paid also. But it's been 12 days passed, neither i have received my order nor i am able to communicate to them.
I have written almost 7-8 email to them. But one general reply came in a blue moon that they are looking for it. Also that helpline no. Doesnt work...
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jyoti sah
from Mumbai, Maharashtra
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wrong order provided

Address:Kh 356/357, Sultanpur Metro Station, MG Road Delhi, Delhi 110030, India, New Delhi, Delhi, 110030
Website:www.tjori.com

They delivered wrong products to me on march 29. I wrote to them for replacing it with right order on march 29, to which they reverted on april 1 and asked me to share the products photo on what's app number i. E [protected]. I called on their official numberi. E. [protected], got no response. After which wrote to them again on april 04 and haven't hear back.

Request a right order or money refunded....
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sunila99
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product was never delivered.

Website:Tjori.com

This company is totally irresponsible, does not follow up with emails . I placed an order in May 2018 and I never rec'd it. I had been emailing them regarding this and I get automated response only . Now that email address doesn't work either . PLEASE DO NOT WASTE your Money and time by ordering items from them. They don't have good customer service and you will be very disappointed trying to resolve a problem related to the order ....
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Anusha Bijjal
from Bengaluru, Karnataka
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regarding my order delivery

Address:560038
Website:Tijori.com

It's been more than 20 days since i have placed an order and still haven't received my order, if i call up delhivery customer care, they are not able to recognize the issue and tell me what it is. Poor interaction between tijori and delhivery, both are not able to help me out. I have been contacting both since a week now and nothing has been resolved.
Worst service ever, never ordering again ever in my life from tijori, there is no...
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Savitha KL
from Bengaluru, Karnataka
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no refund for returned product

Address:560102
Website:Tjori

I returned product after complaint on non usability of product. The refund is not provided still. I paid 1532 rs for product but company is not giving me full refund. Only claims to give me a credit coupon on next purchase. The product on next purchase does not arrive even after followup. So money is lost and company makes money in this sham product refund manner...
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Address:New Delhi, Delhi
Website:Tjori.com

I ordered a silk jacket from tjori.com on march 15th 2018 and to my shock and disappointment they sent me an entirely different and ugly item from the one that was pictured on their website. After delivering the wrong item from the one i ordered on their website they have disappeared and there is no way to get in touch with them as they only have an automated phone system with no human interface to speak to! Repeated follow ups by email has...
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Surbhi Gagneja
from Kakinada, Andhra Pradesh
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poor customer service

Address:Mohali, Punjab, 160055
Website:Www.tjori.com

1) poor delivery timings & customer support
2) lazy management with no idea how to handle ecommerce business
3) just minting money by not giving valid refunds for bad products.
4) making a fool out of customers by showing fake products
5) shipping never reaches on time
6) this company must shut down as its just wasting everyone's time and money and is is making a fool of customers....
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Meha Amit Nayak
from Bhubaneshwar, Odisha
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water instead of sandalwood body mist - order #45393

Address:New Delhi, Delhi, 751024
Website:www.tjori.com

Had ordered sandal wood body mist from www.tjori.com. ordered arrived today (1st march 2018).
1) there is absolutely water instead of body mist inside the bottle.
2) when i tried to add review in their facebook page they marked it as spam
3) next when i tried to add comments in their facebook page about my experience they again marked it as spam.
4) i sent them a message via messenger in facebook and they didn't...
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aditi sancheti
from Pune, Maharashtra
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regarding product exchange /return

Address:New Delhi, Delhi
Website:Tjori. com

I have purchased a pair of jutti from tjori on 11th november and gave the payment via paytm and it was delivered to me on 23rd november. The footwear is a size bigger than required and i wish to exchange it but cannot contact the company in any way. A email has been sent but haven't received a reply. My invoice id is #[protected]. I request the company to promptly look into the matter, and connect with me via my details given to the company....
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Arpan Khosla
from New Delhi, Delhi
Jun 15, 2021
This thread was updated on Jun 15, 2021
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Poor customer support

Address:110030
Website:www.tjori.com

1) poor delivery timings & customer support
2) lazy management with no idea how to handle ecommerce business
3) just minting money by not giving valid refunds for bad products.
4) making a fool out of customers by showing fake products
5) shipping never reaches on time
6) this company must shut down as its just wasting everyone's time and money and is is making a fool of customers....
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