Truemeds
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Truemeds Complaints & Reviews

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SURESH KUMAR JERATH
Jan 23, 2024
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Missing(short) items in order delivered

Order id 13608265, delivered on 22/01/2024, 2 items worth rs 375/ out of a total of 6 items worth rs 931/- were found missing which were immediately reported to company. Today (23/1/2024), they called back to say that uponf investigatio they found that all items were despatched and hence they reject my claim of refund. I have no means to verify their claim which means to suggest that whatever company says is final ( "my way of hiway")br...
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R
Raj lonex
from Udgir, Maharashtra
Dec 27, 2023
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Complaint regarding not received refund for damaged medicines received order id-12654650

Address:Udgir
Website:Truemeds app

Hi Team,

I have received medicine on 13 -dec. Received some damaged medicines so placed return order, medicines collected by delivery agent.
Now they are refusing to pay refund for medicines.

Very worst services, there should be some chanel to complaint about such fraud company

Please help me in getting refund or my medicine old or replaced whatever.
I will never use truemeds app...
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Ravi yadav 171093
Dec 24, 2023
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Medicines noyification got delivered but medicine not received.

I have ordered the medicines for my wife pregnancy related. But I haven't got order & order got rescheduled 3 times & delivery boy calling come to 12 or 11 km to pick up order rather delivering to the provided address.

Now yesterday on 23 Dec, 2023 I got message of truemeds notification that ur order delivered & order still not delivered & delivery partner still asking to come to 4 km to take ur order even after order showing...
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Ashwag
Dec 18, 2023
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Truemeds sells fake medicines

Around a month ago, I ordered medicines again on Truemeds wanting to take advantage of their up to 72 pct discount on generic meds. While trying to punch out Bifilac capsule, it got broken in two halves spilling the content. Not wanting to waste, I consumed the medicinal powder to find that it was nothing else BUT ground sugar. Spoke and wrote to Truemeds asking them to investigate. When they dithered and tried to divert responsibility on...
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A
anantathakur
Sep 9, 2023
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Empty box delivered me

Address:Hooghly West Bengal
Website:Truemeds app

Dear Sir/Madam,
I placed an order for medicines and the order id # 10656255 delivered to me today(09/09/23).Now I cut the delivered parcel and not get any medicines inside that.I paid for that and get nothing.
I am frustrated in this situation, can you please take necessary action in this regard....
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R
Jun 29, 2023
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Money not refunded

I returned 2 strips but I got a refund in only one strip..!
Medicine name - Gestoserv M - 10mg...
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C
chetnamalik
from amritsar, Punjab
Apr 22, 2023
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Wrong product delivery

Website:truemeds

I ordered desirox 500mg and received wrong product . i paid 800 . same day i complaint that order is wrong . no call or sms received from company . no one cane to take those medicines back . i need my money refunded . i have no use of those medicined . i nver reced any call or never received sms that i am not picking call ....
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S
Samms
from MUMBAI, Maharashtra
Mar 8, 2023
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Refund of medice

Address:Vikhroli east

Wanted to refund or exchange the medicine but cc guys are saying it's is impossible medicine is worth Rs 600/-...
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Website:www.truemeds.in

I placed order and used my refunded amount for payment. That amount was also deducted in bill but during payment time I have to pay whole amount. so I have cancel the order to get my refund suggested by truemeds executive. It's been a week still I didn't get my money back and just getting irrelevant excuses....
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J
Johgod
Feb 14, 2023
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Refund not received

I had ordered for medicines (Ascoril Syrup 200 ml) on 28/1/23 price @ Rs145/- but instead was sent Ascodex syrup 2 bottles of 100ml @ Rs.270/-. I cancelled the order and returned them on 29th and was told that a refund of Rs.216/- will be initiated to my TM Wallet. On questioning why 216 and not 270 was told that Rs.270/- is inclusive of 20% discount. So will get only Rs.216/- Till date I have receive only partial refund to my wallet of Rs.130.54/-...
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Jayalaxmi J Shetty
Jan 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

My order id : 6302039 was canceled saying there was technical issues and haven’t refunded the amount. I have been continuously calling customer care and they are saying they will initiate but it’s happening. I have been following up on them since last 5days....
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A
Aditya_Singh_Feb
from Dhanbad, Jharkhand
Sep 14, 2022
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Received empty boxes but

Website:www.truemeds.in

Company :- https://www.truemeds.in/

Order ID: 3656862

Order ID: 3655833

I had registered my Complain against these both orders... and it's been more than 10 days but still I haven't received any refund and I'm fully frusted now

I had registered a proper complain against both these Orders but still no refund

If you don't refund me in next 2.. 3 days then I'll take...
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