Zara Complaints & Reviews
I ordered a perfume from zara worth ₹1280, i did the payment too from my upi id but they cancelled my order and mailed me that they haven’t received any payment.
I want refund Asap....
I want refund Asap....
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Address: | India |
Website: | www.zara.com/in |
I've placed 3 orders on Zara and refunded some items from each order on November 2nd. They haven't refunded my money yet, it's been over a month and for 2 of the orders they claim refund was initiated on 19th itself but my bank says no refund has been received. For one of the orders (the one I returned the earliest in fact), they haven't even sent me an acknowledgment of the return being accepted! It's of a huge value and all items were perfectly...
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I was placing an order on zara india online on 6th November and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@sbibank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@sbibank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
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I transferred money to zara (Citrus solutions pvt ltd) using my google pay account. The amount is paid successfully to citrus solutions pvt ltd ([protected]@axisbank) and i got the reference number id[protected] and is attached herewith. But the status of the transfer is shown 'failed' to zara. I waited for one day for refund but didn't receive. Kindly resolve the complaint and please refund my money. Expecting your response at the earliest...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Refund of the money
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I was ordering from zara and made the payment through UPI(Paytm). Money got deducted from my bank but I haven’t received any confirmation for my order. They cancelled my order. What is this behaviour? Hundreds of complaints for this issue and still you guys can’t find a solution. Is it that difficult for a big brand like yours? I want an immediate reply for my issue otherwise I need to take a step against you guys....
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I was playing a order on Zara India online on 15 November and had opted for payment by upi. I then did the payment thought paytm for which Zara has used citrus payment gateway.
I did transaction and money got denied from my account but Zara did not received the amount.
So I just canceled the order to check if I receive the refund but I didn’t received.
I haven’t been initiated a refund
Kindly check...
I did transaction and money got denied from my account but Zara did not received the amount.
So I just canceled the order to check if I receive the refund but I didn’t received.
I haven’t been initiated a refund
Kindly check...
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Website: | Mobile app of Zara |
Was placing an order on zara india online on 14th November and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
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Website: | www.zara.com |
I placed an order on Zara’s app and my money got debited from my account but my order did not get placed. The order was placed via Citrus Gateway using Google Pay. Please refund me my money asap. The amount is ₹990....
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Website: | Zara |
I paid through google pay from my upi id [protected]@okhdfcbank to citruspay@axisbank upi ref[protected]. 8990 rupees got taken for double sided jacket from zara but no confirmation happened. I need a reddrassal its a lot of money and appalling...
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Website: | Zara.com |
I gave oder on Zara after choosing UPI payment citrus solution sent me link to complete payment after completing that money got deducted from my account but money didn’t received to Zara and my oder was canceled
I didn’t got my money back...
I didn’t got my money back...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Money deduction
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I made a payment worth Rs.2990 on 30th September 2021. The payment got deducted from my end but the order failed to be placed.
I made the payment via Citrus. Please note my transaction details:
UPI transaction ID :[protected]
UPI : sans.[protected]@okhdfcbank
Please initiate the refund procedure ASAP....
I made the payment via Citrus. Please note my transaction details:
UPI transaction ID :[protected]
UPI : sans.[protected]@okhdfcbank
Please initiate the refund procedure ASAP....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Payment Via Citrus on Zara, amount debited but order not received at Zara.
I was placing an order on zara india online on 3rd October 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t...
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t...
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Website: | zara.com/in |
It's been more than 2 months and they are not crediting the amount....
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Website: | Zara app |
I was placing an order on Zara on 26 September 2021 and opted for payment via upi, then I did the payment through Amazon pay for which Zara used the citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but Zara did not receive the account.
So zara canceled the order from their side as it was kept pending
And I haven’t been initiated a refund.
Kindly...
I did the transaction via [protected]@axisbank and money got debited from my account but Zara did not receive the account.
So zara canceled the order from their side as it was kept pending
And I haven’t been initiated a refund.
Kindly...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Zara did not receive the payment
I was placing an order on zara india online on 26th sep 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t been...
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t been...
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Have been reportedly calling since two months for my order number [protected]
Must have called like 20 times and have heard the case is escalated, for two months no action has been taken.
I infact went till chandigarh and dey said due to our fault the system cant pick return in the store now and we will send someone to pick it but no one has come since then also. extreme inconvenience and harassment
[protected]...
Must have called like 20 times and have heard the case is escalated, for two months no action has been taken.
I infact went till chandigarh and dey said due to our fault the system cant pick return in the store now and we will send someone to pick it but no one has come since then also. extreme inconvenience and harassment
[protected]...
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I have made the payment of 3380 for an order at ZARA India through Google Pay. The amount has been debited from my account but the order is still not processed. I would like my refund to be initiated as soon as possible since the order is also cancelled from Zara's end....
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Made a payment on 20 Sept on zara website for a product. The payment was deducted from my UPI account, whose details and screenshot is provided, but the orders was not accepted on zara.
Please clarify how and when I'm going to get my amount back.
Contact Details - +91 [protected]
Name - Shivam Sharma
UPI Ref no[protected]...
Please clarify how and when I'm going to get my amount back.
Contact Details - +91 [protected]
Name - Shivam Sharma
UPI Ref no[protected]...
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Website: | Zara |
I placed an order on Zara today worth 4980/- and the amount has been deducted from my account but the order is not placed, it is still showing payment pending....
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Zara Recent Comments
- Crappy delivery and return support
I had ordered few items around 29th of June...1 - Regarding missing item
I complain at zara with all proof that order...1 - Return pickup is still delayed
I purchase 2 items on ZARA with an Order No....1 - Payment deducted twice & refund not initiated for cancelled order yet
I’ve two cases to tell you about 1- order...1 - Return not picked up after requesting for 20 days
I have requested for return of 9 Nos of products...1