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COMPLAINTS

Zookr.in Complaints & Reviews

V
vishavjeet singh
from Jalandhar, Punjab
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didn't get any response about my order

Website:Www.zookr.in

Hi,
My self vishavjeet i ordered vapor kw77 smart watch from zookr.in the order was not trackable. If i am tracking that order the order dosent apear. The company is fraud.. So i request you to take strict action against that type of fraud company. And google also showing the ads of that site. So i request you to take action and i advice others to dont buy item from zookr or any other like that sites.
Thankyou...
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I
IndranilBasak
from Kolkata, West Bengal
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vapor kw77 smartwatch with dial camera

Address:New Delhi, Delhi, 700032
Website:www.zookr.in

I had ordered a smart watch on zookr: vapor kw77 smart watch with camera round dial. The product does not work. Secondly the product is damaged.

The dial does not rotate as shown in the video. Totally fake looking product.

Please help. This is my first purchase in zookr and i'm disappointed in this useless thing.

Indranil basak

Email:

[protected]@gmail.com
br...
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M
Mohammadismail
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheap, defective chinese watch sent.

Address:New Delhi, Delhi, 110065
Website:Zookr.in

Dear Sir,
I ordered the Vapor KW77 Smart Watch from Zookr.in site.That company is directly doing fraud with the costumers. The product delivered was of very cheap quality & did not look like what was shown on website before placing an order. So, when I phoned on the Customer care number they didn't received it and I also send many mail to them but they didn't answer.
So regarding this I need your help....
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S
smit1227
from Bardoli, Gujarat
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wrong smartwatch

Address:Valsad, Gujarat, 396002
Website:www.zookr.in

I ordered a smartwatch from zookr.in of Vapor KW77 which I had already received 4-5 days late.
I saw it and obseeved that totally a different product was been sent to me. It was not as per the product shown on their site and Google advertisements. Not even a features like GPS, 4g support, browser, multiple dial selections (only 3) were there .
I tried to contact their service person through phone calls but no response from them...
+6 photos
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N
NERTS OS
from Agartala, Tripura
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wrong product delivery

Address:New Delhi, Delhi, 110064
Website:ZOOKR.IN

Dear sir
A.0 myself from govt of india psu, on 21.09.18 ordered vapor kw77 smart watch with 5mp camera but wrong product delivered on 27.09.18 at 13.03hrs.

B.0 there is wrong product which has been delieverd.

C.0 background
1.0 my order your order id was: 81f95b73-bda1-4db9-b276-17a6d348cc1d
2.0 item: 1no. Qtty: vapor kw77 smart watch with camera (Round dial)
3.0 the same was orederd...
+3 photos
+1 videos
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N
Nikunj Goletar
from Pune, Maharashtra
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wrong product help me to right product

Address:Ahmedabad, Gujarat, 382330

I had order vapor kw77 smart watch with camera (Round dial) from this company, but the watch which they give me is too cheap watch not having any brand,

For the same i had emailed them original photos of watch and the watch which recd to me... But still they had not taken any action on it

And they are now refusing my refund as well

Please give justice... My order no is = d617c071-a561-45ce-9ble-f9d[protected]br...
+7 photos
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V
Veppanapalli
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong item of multicoloured cotton saree combos

Address:New Delhi, Delhi
Website:Zookr.in

I'm ordered multicoloured cotton three Saree from zookr online website on 23rd September 2018 and same received through bludart (OREPAID) number [protected] on 25th September 2018. After see the item is wrong and very old and bad condition with smelling. I'm also contact with customer complaint he told your problem send email though our email ID that is [protected]@zookr.in. but reply not received till time. Please resolve the issue...
+1 photos
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V
Veppanapalli
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

multicoloured cotton saree combos

This is cheating for me. This item very bad condition and very old and smelling.the item was ordered on 23rd September 2018 and received on 25th September 2018. I'm also paid Rs 699/-. Please resolve the issue. The item not ordered by me and totally wrong product delivered. The same already intimated through email and telephonically not respond Zookr...
+2 photos
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A
Ajay54
from Pundri, Haryana
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old defective mobile sent

Address:Shahjahanpur, Uttar Pradesh

I ordered opportunityF1s tracking number
[protected] but sent old defective mobile phone, ordered amount RS.10999/...
+2 photos
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G
Gopalbanerjee
from Kolkata, West Bengal
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i am complen about zookr.in. to send me wrong product

Address:700159
Website:Zookr.in

I order a watch from kookr by online. (Cod).
At 12/9/2018. My order i'd a6b07d02 — 4e899c4c — d4e3beaf50a3.
My tracking id - [protected]. And model no shoyod32. I resive my parcel at 16/9/2018. When i opened my parcel then i saw my watch was change which i ordered. Zookr send me other model — shoyod39. Then i tried to contact zookr and email also with appropriate proves that zookr want to me. But zookr did not response...
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A
Aniruddha Sharma
from Abohar, Punjab
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ordered vapor kw77 but supply y1s

Address:Karnal, Haryana, 132001

I ordered vapor kw77 smart watch with gps, sim, sd card and camera 5mp with zookr.in vide order nos.:97fab2ab-a410-4bab-afcc-46f1b1e76358 and 5703556c-e8ee-41a8-b168-7867d929282a
Order placed: sep 19, 2018 6:08 & 6:17 am but they delivered cheap chines watch y1s without make.
They are cheaters and should either replace original order or refund my full amount of rs. 1699.00 each soon....
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Website:www.zookr.in

I have purchased a 10 inch tab vide order no.: 2ae8081a-c5e1-4cc8-8055-cc35fbcd91f0 and the order was placed: sep 10, 2018 10:51:07 am from your website zookr.in. I have received the order on 15th sep. To my astonishment i received a 9.7 inch tab. As mentioned in the website i should get zoomstar x10 10 inch tablet + free hbqi7r wireless earpod, 1 x charger, 1 x micro usb cable, 1 x otg cable, 1 x earphone, 1 x user manual. But i have received...
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N
Nilesh Nadkarni
from Mumbai, Maharashtra
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fake vapor kw77 smartwatch deliver by www.zookr.in

Address:New Delhi, Delhi
Website:zookr.in

After watching their advertisement on facebook i ordered vapor kw77 smartwatch from zookr.in on[protected] by paying 1700/-
But they send me fake defective smartwatch with battery missing.
I send 5 mails regarding my complaints to [protected]@zookr.in but
I receive no reply from them.
They cheat people by fake advertising on social media and deliver fake and cheap products to customer.
Please help me to take strict...
+4 photos
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N
Nikhil_Nikki
from Bengaluru, Karnataka
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ordered a mi band 3 on zookr.in but fake and wrong product received

Address:Bangalore, Karnataka, 560092
Website:Zookr.in

Ordered a mi band 3 on zookr.in but fake and wrong product received,
When i contact them on call they immediately tell it's a mii band 3 and try to cut the call, and then i say its right but what i have received is not even mii band 3 and its some cheap chineses watch which is scratched and does not work they try to avoid to issue a refund or replacement, they are cheatin millions of people which there marketing on fb instagram please...
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A
Aroop Ranjan Sahoo
from Kolkata, West Bengal
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wrong fake/ duplicate product in name of xiaomi mi band 3

Website:zookr.in

I recently Ordered a "Xiaomi Mi Band 3" from Zookr.in, but received a completely fake and valueless wrong cheap brand-less product. This is cheating of highest order and shall not be tolerable.
All my attempts to contact customer care/ support through Phone/ Email has been void till now. I do not see a way to return the product and get my refund.

Order No.: b3d5cdd0-1e75-4a20-ac31-9f4f28b6614d
Order Placed: Sep...
+4 photos
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K
kaushik682
from Ahmedabad, Gujarat
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wrong smart watch

Website:Zookr.in

Dear sir/mam,

1. Name - mukesh kaushik
2. Registered phone number - [protected]
3. Registered email address - mukesh. [protected]@gmail.com
4. Tracking id (If you are an existing customer[protected]
5. Brief description of your issue :-

I ordered the product having details order no.: ee8c3513-65be-45ea-b1f9-ef675b7405a1
Order placed: sep 14, 2018 1:59:45 pm

But...
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A
Adarsh1992
from Kottayam, Kerala
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defective product

Address:Ernakulam, Kerala, 682030

I had ordered a smartwatch from zookr.in on 29th august and i received the product on 17th sept 2018. It took 20 days to reach me.

Product details -
Vapor kw77 smart watch with camera (Round dial)
Order no.: 6f5cdda7-65f5-40ff-8887-ec2704624e4e
Order placed: aug 29, 2018 1:35:11 pm
Order amount :1, 699

The watch i received doesn't work and there is no display coming up on the watch....
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D
Dilipakadam
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wrong duplicate dummy watch (band)

Address:560003
Website:Zookr.in

Hello,
My name is dilip a kadam, i have ordered mii band 3 from your website.. The details are order no.: ba0f64da-fc7e-4b2e-b642-11aa54a332ce order placed: sep 8, 2018 10:35:11 am and my tracking id is[protected]

Mii band 3 smart band selling price rs. 1, 199 and they have delivered wrong product i. E. Some local band.
I tried to complaint over the call and they have denied to take complaint over the call....
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R
rajivgupta1979
from Mumbai, Maharashtra
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vapor kw77 smart watch with camera (round dial)

Address:Mumbai City, Maharashtra, 400057
Website:zookr.in

Dear Support Team,

I had purchased the Vapor KW77 Smartwatch on 6th September 2018 from Zookr.in website. Your order id is: fd373d4e-e3a5-49ed[protected]e9f8cfa8 .

I have received the pink colour watch which is totally different from the model and pictures shown in the item description on order page.

Its a cheap quality product and i want my money back. I dont want this fake product its not worth...
+2 photos
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M
Manigandan.mani
from Udagamandalam, Tamil Nadu
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mismatched order

Address:641020

Dear Sir/Madam,

I am Manigandan from Coimbatore (Periyanaikenpalayam), Sep 9 th 2018 I am place the Order for below mentioned details

Order No.: 7f04e9e2-4b42-496a-9abe-a0a87544a323, , , Order Placed: Sep 9, 2018 2:47:27 PM
Total Amount
Rs. 1, 099

Shipping Address
K.Manigandan
70, Sri ram Nagar, periyanaikenpalayam, Coimbatore, PERIYANAICKENPALAYAM - 641020..., ,...
+2 photos
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S
Shivank Pathak
from Agra, Uttar Pradesh
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wrong duplicate dumi watched

Hii,
My name is shivank pathak mobile no [protected], i have order mii band 3 from your website.. The details are order no.: 7c1c7482-cb2e-47b7-a72c-c8f95e68b529 order placed: sep 8, 2018 10:35:11 am


Mii band 3 smart band selling price rs. 1, 199 and wrong delivery has been done i have got m2 my device mylife and its even not working and i checked there is no charger and box is in very bad condition... I tried...
+1 photos
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R
ratnesh chauhan
from Malappuram, Kerala
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duplicate product received

Address:New Delhi, Delhi, 110064
Website:Zookr.in

Dear sir/madam

I ordered an smartwatch of KW8X brand and earpod combo by paying online RS 2100/= but they have send me a duplicate useless watch and there is no earpod in the box also.

They show a original product on their website but send a duplicate product which is not even similar to that product.

They have provided a number on their website which is wrong....
+1 photos
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S
Sharath K Raj
from Chennai, Tamil Nadu
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wrong product

Website:Zookr.in

I order mi band 3 on september 3, 2018.. Yesterday i got product through pickrr. I opened that package.. I shocked and disappointed. I received wrong product. I contact zookr.. They are blocked me in messager. I mailed zookr. Didn't get any reply mail. Please file a case against zookr. I searched google. Lot of people are affected that fake webst. Why government still block that zookr website??
Order i'd :ao554611-a16d-4c91-a13e-5ffeee298ec5...
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P
Pravesh Deshlahre
from Indore, Madhya Pradesh
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mi band 3

Address:491001

I ordered mi band 3but they sent me the mi band 2 and duplicate product it's damaged and charger was missing. I want the replacement but hey were not replying.
It's totally a fraud they have no rights to show other pics and send other but in that case it's totally different no one was expecting that kind of product . That was the ### company I want it to be closed because they not only send duplicate product but also...
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V
Vishiiiii7868
from Ahmedabad, Gujarat
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wrong product delivered and also defective and damaged

Website:Zookr.in

Respected sir
I want to lodge a complaint against online shopping store zookr.in. I have purchased a watch on 7 september 2018. My order id is : 6c8e6003-9c69-474e-bd8b-1a82d3d1ad1a. I have received a wrong model of watch which is totally different from which i bought and is also defective and damaged. Now they are not responding any mails and calls from me.

I hope you will take prompt actions for the redressal of...
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R
raghuarv
from Mumbai, Maharashtra
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fraud site, wrong product

Address:Mumbai City, Maharashtra, 400042
Website:Zookr. In

Comments
Raghu aluguvelli
Sep 7, 2018.

I purchased a mi 3 band from zookr website and they delivered duplicate product to i also tried to reach them by email & phone but no revert from them, i asked them to give me real product (Replacement) but no revert from them at all. So finally thought to register a compliant here. Please help me to resolve this request....
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S
Siddharth Pant
from Lucknow, Uttar Pradesh
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defective item

Address:Lucknow, Uttar Pradesh, 226014
Website:Zooker.in

I had ordered a Zossil Romeo wrist black watch from zooker.in. however what I recieved was totally different watch from what it was shown online, and moreover it was a used fake old watch, with scratches and no company trade mark.

I mailed them at [protected]@zooker.in 3 times with photos and unpackaging video. But i am yet to recieve a reply. Instead I recieved a msg saying the following mail id([protected]@zooker.in) is not receiving...
+1 photos
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S
sachinsbms
from Mumbai, Maharashtra
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wrong/defective product received

Address:411028
Website:zookr.in/orders

Wrong/defective product received
Recently i have done online purchase on zookr.in and given 2 orders i. E guru music 2 with 4g lte support classic phone and i received fraud product i. E "mbo b312 phone" with very third class quality.

I have received all the products in time but it came to my surprise that the products that was delivered to me were totally different against the items which were ordered and the quality...
+2 photos
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G
gautam666
from Maler Kotla, Punjab
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wrong product received/poor quality

Address:Moga, Punjab, 142001
Website:zookr.in

Wrong/defective product received
Recently i have done online purchase on zookr.in and given 2 orders comprising three items i. E (1) boombox hatch smart speaker (2) foxx 20800 mah powerbank and (3) runbit smart band.

I have received all the products in time but it came to my surprise that the products that was delivered to me were totally different against the items which were ordered and the quality was also the poorest...
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S
sanjayvermarbt
from Delhi, Delhi
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recieving of wrong and damaged product from www.zookr.in

Address:Chittorgarh, Rajasthan, 323307

Sir,
I, Sanjay verma, odered Sistex Smart Tower Speaker With Bluetooth speaker on www.Zookr.in dated[protected].Details of order is:

Order No.: 9067873f-5fdc-4d9f-81c7-bf8b076f32f9
Order Placed: Aug 15, 2018 11:05:10 AM
Total Amount:Rs. 2, 899
Shipping Address:
sanjay verma
T/2-61-J ANUPRATAP COLONY, BHABHANAGAR
323307
Mob.-[protected]
Payment Mode:Prepaid
courier...
+6 photos
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