BYJU's Complaints & Reviews

Stop calling my cell phone.

Despite telling them iam not interested in their services byjus app people won't stop calling me.

Recently I have given my number and Mail id to download a file from their website for study purposes. (To give the number was mandatory to download the file, that's the only reason the number was given) from then onwards they are calling me unnecessarily from their office, asking if I need any service. in the first call itself I noticed that I didn't need any of the services and still, they are sending missed calls, from different numbers, on the same day .. calling again and again disturbing my time and privacy. This has become intolerable.

We joined Byju three years course for 10th, 11th & 12th for NEET, paid full amount and completed 10th class, for 11th standard classes we are following team for last 45 days and registered complaint (case Id:[protected] and not received a single response from team.

every day when we are calling Byju team getting same response of asking more time, but not got any call are solution.

Please refund my amount on priority.

Student Name: TVN Sri Saharsh
Contact No: [protected].

On NOV 27 2022 i have taken admission in Byjus tution center at Guntur and die to some reasons i have withdrawn.
Came to know Without my knowledge a loan of Rs.95625 has been taken by Byjus team at Guntur location in AP. The same is being reflecting in my CIBIL report and my score has came down becoz of this. Also my joining fee of Rs.10, 000 has not refunded back to me as of today.
When I have approached them for the resolution they are just escaping from it.
Requesting you to kindly intervene and support for the resolution. I need my NOC by today.

Hello Byju's
Byju's company was bothering to coustomer .They can't understand customer problems .they want money only .since last one month I am asking for cancellation.byjus employees also playing games with customers.they said wait for 24 hours we get arranged the call but they don't arrange to he calls. Already i told to Byju's company i don't want this course bcoz my situation was not good.but they send msgs upadate ur classes. Why Byju's company was not understand customer problems.this company was totally fraud. I want cancellation cancel my order.

I registered a course for my son.in byjus. I paid 2 installment and the registration fee. Recently, I lost my job. Due to that, I couldn't pay the installment further. Requesting them to cancel the course.but no response

My daughter is not interested in studying NEET and she has created an environment where her focus is to study IPS so no more byjus and I have shown money for one year without any problem so I am not going to pay anymore.

I am writing in Hindi Maine 4 month pehle uska 11th or 12th ka je ka sabse Sun Liya tha lekin vah EMI per liya tha lekin abhi mere Papa ki tabiyat kharab hai unke operation ke liye Paisa chahie to mere ko bhai jiska sab se Sun cancel kar dena lekin vah cancel nahin kar rahe use vajah se mere Papa ka operation nahin Ho pa raha hai so please help MI abhi mujhe paison ki bahut jarurat hai...

Hi I am kaviya I am complaining against to byjus . It's been a year there is no response from them and I even mailed them still no response . The person who came to my home and explained about this he didn't even said about we should cancell before 15 days . He did said about it . But my father mailed and called them no response and
They are not cancelling. I did not use any product from byjus but every amount Is going to them for not using it. It made us affect emotionally financially . We are suffering through one year .
I request u to cancel otherwise we will take legal action against you and I will take this to social media and tell the people how you scam in the name of education

I have Byjus received learning station on 29 April 2023 and classes starts from 1 May 2023 and they cancelled our course on 7 may 2023 my daughter was not able to attend the classes . We have deposited 12000 Rs when i asked for refund they were not responding...

After mtiple calls o have received a call from byjus saying I need to pay 14500 to cancel my course after payment they haven't cancelled the account and cut 7250 from my account

I have registered my daughter P. JANANI in BYJUS 12th std live class in english medium for JEE.
Student name is P JANANI studying 12th standard.
Registered mobile number is [protected].

BYJUS officials said the classes will commence from 31st March 2023.
But, the classes didn't start for my daughter due to the fault from your marketing person Mrs Mahalakshmi[protected].
Then she said this problem will be rectified within 72 hours. However, they could not resolve it.

After making several complaints through phone and emails to BYJUS, she was given 11th standard AKASH-BYJUS live class. But I registered live class for 12th std. Then again I made several complaints to BYJUS officials for changing to 12th std live class.
Finally during May month first week, 12th std live classes were streamed. Unfortunately, it was streaming in Hindi language. Then again I made several complaints to BYJUS officials for changing the language from Hindi to English. For two days the classes were delivered in English language. But now, without any prior intimation to us, the live class language changed to Hindi.

For more than 60 days, it has become an everyday problem for me to write to BYJUS for resolving the above said problems.
Even now, the problem is not solved. Even if you rectify the problem, the classes will be continuing from your existing batch.
Please understand that more than 60 days of live classes are over.
So my daughter cannot get the left over classes of past 60 days.
There is no meaning in taking up 12th std live class from now onwards, because it is very difficult to continue from the present live classes, as she cannot understand the course.

Kindly I request you to cancel the BYJUS Live classes for my daughter and refund my money.

Please see attachment on payment made to BYJUS.

Please let me know why i am not getting call to cancel the course.

my first EMi is deducted, i have made many calls to Byjus customer and they
are saying, they will call me back, but no one is calling to cancel the
course.
Please take back your learn station and cancel this course, i do not want
to be charged on second EMI.
Please please please have some one call me and cancel this course.

Hi

Please let me know why i am not getting call to cancel the course.
The SO :[protected]

my first EMi is deducted, i have made many calls to Byjus customer and they
are saying, they will call me back, but no one is calling to cancel the
course.
Please take back your learn station and cancel this course, i do not want
to be charged on second EMI.
Please please please have some one call me and cancel this course.

Regards
Indira

I enrolled to the Byju's course because they told me that if you not comfortable with the course, you can cancel within 15 days from enrollment time.
Then, I enrolled into the course I attended the classes one week, I was not comfortable with that content.
I cancelled the course according to company rules.
But, they have not canceled the course yet.
Every day they are calling and asking me full payment, then only Byju's will cancel your order they said.
Every day my CIBIL score is getting down because of Byju's order.
Every day Byju's employees are calling and asking money.
I am facing mental torcher because of Byju's since February of this year.

At the time of admission counseling, it was said by Byju After taking the admission, the kit will be delivered and after that we will get 15 days for the trial. And if we don't find the method right in 15 days of trial then we can apply for cancellation and will get full amount refund. But when we did this, we are troubled for almost 10 days and no one is even ready to listen to us.
By giving new clauses, efforts are being made to mislead us into different things instead of completing the cancellation process.

We are very upset, so please help us by solving our complaints as soon as possible.

Registered email : [protected]@gmail.com
Student name - Akshita Singh
Paid : 80000
Refund pending from byjus : 80000
Registered contact number : [protected]

At the time of admission counseling, it was said by Byju After taking the admission, the kit will be delivered and after that we will get 15 days for the trial. And if we don't find the method right in 15 days of trial then we can apply for cancellation and will get full amount refund. But when we did this, we are troubled for almost 10 days and no one is even ready to listen to us.
By giving new clauses, efforts are being made to mislead us into different things instead of completing the cancellation process.

We are very upset, so please help us by solving our complaints as soon as possible.

It was about 40 days since i'm requesting the byju's team for cancellation of my subscription/package. Call center people are arranging call in 72 hours. Bujus mentors are making a call and saying that they have forwarded my grievance to finance section. I have sent mails to resolve at the earliest through my email [protected]@gmail.com but they are delaying. This is happening since last on month but there is no progress. However, monthly installments of load is being recovered, though i have requested to stop recovery of installments.

I took course for IAS tablet, but due to some reasons I cancelled and asked for refund they update my details and sent a mail to me that i will receive my refund within 15 days but its more than 15 days I have not received any money from byjus, and I called them they always you will receive but ...