BYJU's Complaints & Reviews

Byjus product SO-[protected] which we purchased for our daughter Aditi Parihar.

I have spoken to their customer care number of times including Senior Manager Mohini of Bengaluru Office for cancellation of my subscription within 15 days of your product delivery. Accordingly based on my complaint for cancellation Request ID: 37553062 was generated.
Byju has initiated refund, for bank detail confirmation they has transferred...

I purchased UPSC Course from Byjus on 29th Nov 2022. I want to cancel my subscription. I have paid Rs 5000 as charge fee for processing the cancellation case. After that daily i am trying to contact senior for cancellation but no one reply. No mail reply. on 07 Dec EMI of Rs. 7083 also debited from my account. BYJUS cheats people it fake business. Request cancelled my subscription and amount of EMI to be refunded. Thereafter i am trying to...

I purchased UPSC Course from Byjus on 29th Nov 2022. I want to cancel my subscription. I have paid Rs 5000 as charge fee for processing the cancellation case. After that daily i am trying to contact senior for cancellation but no one reply. No mail reply. on 07 Dec EMI of Rs. 7083 also debited from my account. BYJUS cheats people it fake business. Request cancelled my subscription and amount of EMI to be refunded. Thereafter i am trying to...

I have enrolled for the Ias Tablet Course ON 15.02.2023. I am satisfied with the product so i am opting for cancellation. I registered for cancellation through their official cancellation with 4 days of date registered. But no response. So i request you to cancel the order as soon as possible. Thanking you....

Hello my name is Nilesh Bhaisare and i have purchase 2 teacher course for 9th class and 10th class with total of 43000 for my brother and i he had done classes for 2 months but later he is not comfortable with it, so we decide to cancel it and then i had send an email to byjus that we want to cancel the course but the costumer care said that it is not possible to cancel the subscription they are saying that you should have read the contract....

After receiving countless calls from BYJU'S I decided to appear for their National Scholarship Test and then I received calls from 2-3 different salesperson brainwashing me how I would miss out on a great opportunity if I did not join their course. Moreover they would say that this offer is valid till today. And I decided to join their course on 18th October. The tab which was supposed to be delivered in 2-3days got delivered after 15 days...

I have taken btlp course of byjus IAS. It's validity ends in December 2023. But now itself it is showing SD card is missing and error code 2002. But SD card is within it. I tried to call byjus mentors. But I didn't get a solution...

I was a student of Byjus IAS 2022 program BHLP 2022. I paid all my subscription fees for this course. They provided my books and a tablet also. Tablet was locked by Byju's with an application scalefusion.

My Byju's subscription is expired inDecember 2022. After that I requested them to unlock the tablet, so that I will get complete control over that tablet. I called their Costumer care number, I emailed them.

But...

I had registered on byjus app. After that they start calling me about my preperation. Then they told me they give free counselling but in the counseling they forced to register the course. I paid 7000₹. But after that i searched on YouTube is that course good, i came to know that it is a scam. They i called for i didn't want to register. But they forced and called me again and again. Just see the course content. Then I did full process....

Request ID: 44052691

Sir/Madam,

After prolonged discussion with Mr, Chandan(mob:[protected]), Mr. Devaraju &
finally with Mr.Rohan (Mob:[protected]), I have paid fee of Rs.52, 000/-
(Rs.7000 - Registration fee + 45000-Tab, books & material fee) on
28/01/2023 towards offline Akash Byjus (recorded version) classes for My
son Dhanush Nagaraju.

As per the discussion over...

Cancellation Request ID: 44052691...

I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team or byjus cancelation team for canceled ias hindi course, i don't want above product because no body will responding.
They are cheater. Please cancelled the application and refund the amount.

Order ID : Order no: SO-[protected]
BYJU'S order no: SO-[protected] br...

Sir we have purchased course and pay the first installation but after that my father job quit they are work as a security guard and they are now not able to pay my fees please cancel this courseee...

We are purchased cource but now we are not able to pay the fees. We told many times but they are not taking any step to cancel the course please cancel this courve...

Pls refer to our emails since Oct'22 we are asking to discontinue the courier of our ward and stop deducting EMI amount Rs. 1971/- per month. Now we are forced to go to consumer forums against the stupide response from your end. We would request consumer forums to claim you for the refund of all debited amounts till the case resolves. We would request them too, to charge upon you for the harassments, doing with us. Rest assured, our next...

Reference request no. 43997666
Reference request no. 43997940
Reference request no. 43998192

With reference to the above, I have given the cancellation and refund request on my purchase (over phone, via email, via Byju's online forum). Details are as follows:

Date & Time for purchase: 03-Feb-2023 & 17.50 hours
Date & Time for cancellation request made: 03-Feb-2023 & 20.41 hours
br...

I had raised a request for cancellation of plan for my child taken on August 2022. I had tried cancelling it on November also but then their mentors did not accept and now again i have raised tha request hence now they are asking rs 28000 more in addition to 33000 which i have already paid. My child has hardly taken 2 months classes that too irregular classes. She has been in boarding since october. the cancellation charges they are asking...

I have subscribed a plan from byju and have called so many times to the customer care for cancelling the plan. neither they are responding nor cancelling my plan. some days before they called me and said we are not going to cancel your subscription do whatever you want .what is this behavior acceptable by them. we are the customer of them so if they are not able to solve our issue why they will sit over there....

Dear team

We enrolled our services in the month of October 2022 in Byjus classes, upon joining we paid 10, 000 via gpay in advance. However found the learning method was not suitable for my son as they mostly provide online classes, Too much screen time and there are a lot of children in one batch. Hence, Lack of personal interaction.
With zero satisfaction I closed after 2nd month and discontinued availing the services...

Loan application Id - [protected]
Registered mobile no - [protected]
Registered email id- [protected]@gmail.com

Started attending on at 13/04/2022
We returned the tab on 17/04/2022

The initial fee of Rs 5000 was received by Byjus representative Madhusudana K C and the loan was initiated on 03-apr-2022. The loan of Rs 30000 was approved on 06-apr-2022.

How can the...