BYJU's Complaints & Reviews

I have purchased byjus product appx. One month ago. The tablet that you have sent is lenevo tablet 7 inches which has pathetic battery life. It works only for 2-3 hours even though it has 10% charge... Please check you inventory. I have been calling customer support for a while but to my disappointment nobody is willing to take the responsibility. Pleasse assist...

I have taken byjus product for my son for 7-8 class. Till the time i paid them the program fees, the follow up from the the executive was prompt however once the payment was done they are not responding to my concerns which is wrong product offering i. E. Instead of cbse board they have given us icse content which is of no use. Now the customer who they treated as kings before taking the product are on their victim list.

Please...

I have received byjus product day before yesterday. Since the tablet got discharged and i plugged in at night. Yesterday morning when i checked the tablet was not charged. I thought could be one of the electrical issue and ignored it. I plunged in again to get it charged to surprise as soon as i removed the charger the battery go drenched again in couple of minutes. Called byjus team for assistance and i was assured their team get it resolved...

I have never gone through such a fake and pathetic services till date. Honestly is this company even trying to work or just launching big ads to cover them.
On 19th sept i received a product from byjus. I was skeptical which receiving the product as packaging seemed bad and damaged. Though i accepted them thinking about the brand and services. But trust me the team is good for nothing. To avoid the mistakes, each team is denying the...

I have taken this tab enrolling for 5th std. And they also gave us 4th grade sd which does not load the videos. I have complained end no of times no use. They are just pushing the time to complete the year, very smart. More over it not safe for kids the guy mentor calls at 10 pm to talk to the child do u think its safe.
Its just rubbish app. You people better refund my money. I have all the proof since which the app in not working....

I bought the app for my kids in 4th and 5th. The app has some games and challenges which test their brain power. They can unlock the next chapter/topic if they answer all the questions correctly. Sometimes the brain power suddenly reduces to zero and they get upset because of this. Also, the app shows their names wrong. When they complain to us, it is difficult for us to deal with these as we don’t know what needs to be done. Students who...

Dear sir
I am not satisfied for your representative talking with my wife as a cancellation of BYJUS app . Kindly inform to you plz cancel my loan and cancel of BYJUS app .if your are not cancel byjus application, I will take action against BYJUS .I will not paid further Emi and goes to FIR . Your representative not expliain me properly .He was taken signature with my concern. This is last warnings to you plz cancel loan .
Hope...

Wen counsellor cone for selling byjus to me he told me extra classes will be provided wen we need for any difficulty in Janak Puri or Karol Bagh office. I but from 2 months we call counsellor he can't pick my call or reply only call back and he said he is helpless and told me call u customer care and they told talk to ur councellors Iits waste of my money it's waste product no body can guide my child it's wrong selling product to me and charge...

Dear sir,

This is very bad to say bijus is a fraud company. Mr abhishak mohanty is a big fraud i am calling him from last 2 weeks he is not picking up my call

He assured me that this is a trial product till 2/12/18 and than if you dont like you return the product. I have received product on 3/11/18 and i was out of town till 18/11/18 so how could i check the product and one i have started using
I didnt...

Dear sir,
I the parents of souhardya kar an leagal payer want to cancel the byju's learning courses and return my my kits. From day one i have told that i do not want to take this service. I have connected with your many byju's customer sevices but they do not show me a correct path instead they force me to take this service and they have told that they will give me discount for needy student but from october to december ther are...

Respected sir/mam,

Sir/mam i'm vijay. I have buyed byjus tab contact no.- [protected]. They are saying no you can't return tab. You have agreed to keep it. Sir/mam but they gave me 15 days more to decide and if i feel again uncomfortable then i have to return it but they are now cheating me sir please help me as i was lied while buying also and now cheating me. Sir/mam actullay i'm from poor family background and this if my...

Today morning a person came to my house, with prior appointment. He gave the details and told him i need time to decide on wether to go for it or not.
The person instead on buying i said ineed time to decide.
He just created a scene in front of my wife and 2 children.
I told him that this not the way a bijus representative should be behaving.
I told him i am interested in product.
He even tried to stop me...

I bought the product recently and i cannot connect the tab to wi-fi. I have tried reaching their sales person and it says number not reachable. Seems like there is some issue with the tab. I was told that if we connect once to the internet, her mentor will be able to track my child’s progress and will be able to help him better. He has started using the app but not able to connect it to the internet. I want this issue solved as soon as...

I am cat student for byju's tablet. I really disappointed with my mentor's lack of response for days together. Even if the response i receive, it doesn't solve my purpose it's a request to ask the mentor to respond with a proper solution or please change my mentor who is more efficient in tackling queries. Please let me know how to mention the name of the mentor without publicly displaying....

My daughter i s studying in class 5 and we bought byjus program for her. They promised that the course will reach within 5 days. It has been 10 days since i ordered the course. I paid 14000 for the program! I called to check the status and the shipment always shows will reach you shortly. We have not gone anywhere, we are at home so that if someone calls we are available to answer the call. No one responded when we called last time. I sincerely...

I just received the Byjus product. Though I received the product on time but there was a packing issue. The packing was all withered from the edge.
Please look after these small issues. The product that you guys deal with is electronic and fragile it will lead to necessary loss for both o[censored]s.
It is a feedback to the company to improve the packing.
The content of the app is very good. It has covered the minute topic...

I have purchased byjus product appx. One month ago. The tablet that you have sent is lenevo tablet 7 inches which has pathetic battery life. It works only for 2-3 hours even though it has 10% charge. Please resolve my issue as soon as possible...
Please check you inventory. I really hope tablet that you guys have inventory is not refurbished ones. If this is the case its serious issue which has to be taken care of....

The delivery of the happened last evening we tried to use it today but i find it to have installation issue. The content is corrupt and the video stops after every 10 sec. The amount that we have invested on the product is huge and it is a direct lose for us. Please understand a middle class works very hard to make things available for their child....

Kindly keep the customer in loop with the tracking detailswe placed an order for class 6th tab classes, we were promised that the delivery will happen within a week of placing the order but i was highly mistake that i trusted byjus for my son's education. Its been over two weeks and no sign of the tab. You cannot promise me one thing and do the other thing. Unprofessional behavior....

I was supposed to get the delivery of the byjus tab which i have ordered in the end of last month within two weeks. That would be the maximum time that the delivery would take, that was promised to me. It has been a month today from the day of ordering the tab and i still have not received it. This is just dampening my excitement of the byjus tab. If your product is good, then please make sure your tat is also good....