[Resolved]  Byjus — Course cancellation and refund

I took this course for my son who is in class 9th. I have sent mails to the cancellation team, the mentor assured me that he has forwarded my request of cancellation and I will get a call from the senior manager for verification with 24 hours but no calls I have received till now . Every hour I am calling them for the last 2- 3 days and only response I get is that I will recieve a call within 15 minutes but no call backs till now. Only recorded call I am getting is of instalment due on 7th Feb 2022 and to keep my account funded that too when I hv informed to the concerned person to cancel the course due to financial constraints. There's no response to the mails or to my calls. I am feeling helpless now whom to contact. Kindly help.