BYJU's Complaints & Reviews

Mai garib family se belong karta hu mai ek bacche par 16000 khrcha nahi kar sakta aur meri famaly condison thik nahi hai isliye aap mera saman ko wapas kar ke nera paisa wapas kar de...

Hello Team,

My name is chirag, I'm in 11th std. Science student. Buy byjus product before 15 days.my course is PCMB but i got PCM only, i dont want this product becouse im not able to understand this lectures also, nd also not able to pay monthly Emi becouse of my family issue.i request you plz cancel this order and give me my pre paid ammount also. Please kindly help to the needfull.

Yours Truly
Chirag...

We had requested you many times that to refund our money but no response from you I had even sent many mails to you even mentors are not even responding ...we are getting many pressure from financial department if you not gonna respond to this also I am going to take this very serious and will take further steps
Very seriously...

Dear sir or madam
I request you to cancel our subscription as we are financially unstable because my family is effected with covid we are even unable to pay school fees and can't able to afford our Daily expenses we are in severe condition that we can able to afford money to pay this subscription and our health condition is not good so please understand our condition and please please refund our money...

My name is Gaurav singhal. I have purchased the Byju’s program for my child. After getting the kit my children are not able to study with m. Same i mailed many times to Byju’s about cancellation request. But till date I didn’t get any positive response from there. I mailed for cancellation & called to customer care also but always they said as Byju’s will contact to us for return. From next month march they ll initiate for deducted...

I have complained against Byjus and requested refund of money but they delaying the same since last 15days....

I have initiated the Pre EMI approval and later due to financial issue, i thought of cancell my ID within 24hrs, i have sent a mail to [protected]@byjus.com but they are saying support team will contact but not getting any responce. since my emi start date mentioned...

Please cancel my subscription and refund my money I'm complaining for the past 1 week no response from the byjus ias team...

I have purchased a byjus ias course. It is not worth not usefull and not working. I have purchased the course 1/111/2021 an shot the items delivered on 11/11/2021. Within ten days itself i have registered complaint about the needs and that course is not going well. Then they executive convinced me by saying all your problems will be solved and you will get a call. No response came after which i took initiative to call them and they put liam...

The process for cancelation is still not approved by team it is just scam with all students who come across this app. It's being 6 month they are not responsive .so pls do not refer byjus to anyone it is not solving prblm after 1 months the team will be disappeared somewhere...

Dear Sir/Madam
I am Imtiaz Khan from Dibrugarh, Assam.
I have taken a course from Byju's on 05/02/2022 for my son Aiyan Khan as the mentor ( SOMESH GARODIA) told me. But after calculation i found the loan which i have taken is too high which i cannot afford now as i have taken loan from other banks also. So i want to cancel my cource on Byju's for now. I told the mentor (SOMESH GARODIA) about the condition and he gave me some...

I request you to direct Byjus Higher Authorities to issue NME or Stoppage or Cancellation letter so that we can rest in peace after getting fooled by Byjus.

1. Iam not attending their course from past 3 months still payed them, now will not be able to pay due to financial issues.

2. We were not even aware that Loan has been given to third party and about cancellation policy Byjus Educational Councellor said you...

My daughter take admition..she don't comfort with math math teacher...she don't understand anything...I told lot of time to her mentor about change math teacher but she don't recognize...plz solve my problem..even change math teacher and mentor also...arya mankar 5th...

Since 22-jan-22 we are asking for cancellation of byju's subscription and refund. Repeatedly they are asking for the bank details etc. Promised on 3-Feb-22 that it will be refunded within 8-10 working days penny drop test on my bank account also done on 3-Feb-22. Still today, Byju's asked for my bank details again.
Again they promised to refund by 10 working days. Very unprofessional attitude don't think they are willing to refund....

STUDENT NAME : S.JAiKRISH
REGISTRATION REF: BYJGP[protected], DATED: 29.01.2022
IIFL loan sanctioned NO.: [protected]

REASON : GOT TRANSFERRED TO RURAL AREA
So far with the above reason, request to Initiate the process of cancellation of REGISTRATION AND IIFL loan sanctioned NO.: [protected] in the name of R.POORANI.

NOTE: CANCELLATION REQUEST RAISED ON 30.01.2022 THRU MAIL ID [protected]@byjus.com...

I have joined 2year IAS course with the down payment of Rs.10000 and the rest of the amount in emi at this time my parents are financially unstable to pay the rest of the amount so I requested byjus to cancel my subscription and refund my money for the past 3 days however no steps had been taken in order to resolve my problem, I kindly request you to help me regarding this and get my money back as soon as possible., thank you....

I requested as many times to cancel my subscription and refund my money but no steps taken forward it...

Student Name : Vedant Rastogi
got enrolled on 07/06/2020 on which we already updated you to cancel my classes we haven't taken any of your classes then why the amount is being deducted from my credit card
we cancelled and updated you to get cancel after a month as at that time it was a CORONA time 2nd information we updated you on sep, 2020 for so many days the amount was keep on deducting after cancellation for the class ....

Hello sir/madam,
My order ID SO-[protected]
I request you to cancel my BTLP program which I got registered on feb 4, 2022 and I paid down payment of 15k, I request you to refund this amount to me, because my parents are not supporting me as situation is very bad. Kindly accept my request and expecting back a reply from you.
Phone number:-[protected]
Im waiting for your reply...

In the beginning the student Councellor sold me Byjus IAS course stating you can cancel the course whenever you want. I have paid 6EMI to third pary loan provider.

My father recently Expired and my uncle is hospitalised, we are spending huge amounts to hospital to save his life. We are not in a condition to pay the EMI. I have also Sent an E-mail to Byjus cancellation department and also spoke with few of them about our condition...