BYJU's Complaints & Reviews

We have brought a byjus product which has tab and books and the byjus representative requested to try product and they will take back after 15 days if not satisfied the product. They provided misinformation on there product and attached my debit card for emi. I informed them to take their product 7 days back and also mailed for cancellation but they simply stopped to respond and now emi started, please kindly resolve issue....

This is against teacher mr manikanta [protected] who provided us with byju package and then disappeared completely and didn't respond despite repeated messaging and pleading. Worst service....

Byju's selling with false promises and not responding to any raised complaints.

I took the course from LKG to 3rd Class for my son as it is promised we will get online classes, mentor to assist and TAB with study material.

Reality: Received TAB with recorded study material in it. No online classes and mentor.

I am trying to contact CustomerCare through multiple medium (customer care phone, mail,...

Byjus counsellor mr.Pranjal DHOKRAT (Byju’s employee had come to my home to convince us about the byju’s app learning program. I was not convinced. Then he told me that i can cancel the program at any point if it is not good for the study of my children. Then, i thought me see. So, i registered with byju’s for my son. Total amount of this package was rs/- 80000/. Then, i made a down payment of rs - 8000 . Remaining amount rs-72000/-...

I have applied for cancellation of the course which bought with a loan . now they are not responding regarding the issue and EMI has been deducting every month . while the joining process they keep on call . I have all evidence regarding the issue like phone calls from various department and mails . I am ready to get cheat . hereby attaching the photo . this screenshot mail which received from their side after long struggle . but still there...

Hello ..
Byju's, byju's, byju's
It's been more than 2 week I am requesting my agent to cancel my subscription .but no action has been taken . Instead they block us .and not responding us. We call them from different number They also block that number . They promise us to cancel the subscription after 15 days. We paid 40000 for 9-10 class ..but after payment they call us and say it's only for 9 class..we request them many times...

I ordered for class 11th and 12th NEET plus aakash live classes but now i don't want to continue with it.
I've mailed at [protected]@byjus.com several times but they are not processing my request.
Their concern team called me and promised me that my order would cancel within 10 to 12 days but it had not cancelled yet....

I took the course for my brother for class 6th and it's been near about 2 months but we are not satisfied with the course and wants to cancel or return it and wants our money back....

I purchased the course before 28 days . The councillor assured me if I want then I cancel any time now I have a major financial issues and I can't afford further installation but they Say it is not possible . What I can do ?...

I have taken scholarship programme from Byjus, they said i[censored] don't line the product u can cancel it anytime within 15 days . But their was no response from them after the date of delivery . We tried several timea to customer care but they dint took our request ahead .

We contacted through mail calls but they don't took request for return or refund .

We paid almost 67000 to byjuson 8th Jan, items got delivered...

We have paid Rs 67000 to byjus . When we requested for return and refund they dint even reverted to us . They said we can return the product within 15 days of delivery time . But their was no response from them after teh delivery was done . We requested for refund immediately but their was no revert from them .pls help us to take our refund back from them...

Byju given admission 8000 paid and given 15 days trial period for test but after 15 days if don't want they forced to take continous corse but I don't some make loan also bank and have to pay 5765 monthly so please help take solution and tell him please cancel the admission but they we can't admission cancel you have pay compulsory...

Money not available for this subscription from byjus...

Dear sir,
As I lost my current job from past 2months, not receiving any salary. How can I pay the amount, I have been convincing this to your manager but she is not ready to hear me, instead just go on presenting the ECS as a result my account is getting negative balance day by day. My sincere request to you please please please cancel my order and do the needful...
Thanks & Regards
Pramod L...

My son got a Class 10 scholarship and as we had taken the course specifically for Maths and English grammar classes, but they told that scholarship was for all subject except Tamil, but within five days the mentor told that there will not be grammar classes. So, I have requested to cancel the course the next days itself. The order was canceled by informing the counselor on the phone (as per what was told by the counselor) the next days itself.br...

Even after calling mentor customer care, mailing customer care since 11th January we have not yet received cancellation confirmation.
Everytime they say that they will arrange call from cancellation team but no body calls or responds.
They are trying to lapse the time which they had promised as free trial period.
We have not used the product even for one day.
This company has turn out to be a fraud calling parents...

My complaint against BYJU'S that he is not respond my cancellation and refund request of Rs 8000 @ 6674..The company given the Tablet... Request go 2 months ago any byju's teams not responding Aditya Birla finance everyday phone calls and receiving please cancel the byju's class and mis and Aditya Birla finance all my account deactivated deactivate and refund the amount...

I keep getting calls from Byju's for scheduling a call to understand their plans even after I repeatedly said that I am not interested in their app or plans for my kid....

I have opted for Byjus 3 year Disney program. They said we can cancel the subscription within 15 days post receiving the items if we don't like the product and INR 56000 will be refunded back. I placed the order on 12th December and received the product on 16th December. We didn't liked the product and raised cancellation request on 25th December. Till now we haven't received any update from Byjus about our refund and no one is responding...

Dear Sir/Ma'am,
I am Kumkum Goyal.I had purchased IAS course from Byju's learning app 20 days ago but till now I have not received my books or study material causing a lot of inconvenience in my study. I had contacted many authorities to solve my issue but not able to get my solution. Please it's a humble request to look into this matter and deliver my books as soon as possible....