| Address: Mumbai City, Maharashtra |
My canara bank mahim shikhar deposit for 5 lakhs (50000×10) (Ref no[protected] / 105 to114) matured on 27-10-19 sunday. Monday 28-10-19 too, was a bank holiday. Hence shikhar deposit was converted to fixed deposit on[protected] interest @7.55 % contracted rate was not paid for 2 daysof holidays much against rbi notification dated 1st july 2015. While all other banks give interest in such cases, canara bank, as i was told by bank offficials, has not incorporated such contingency in their computer programming and therefore doesnot provide interest in such cases but branch managers in their power can allow interest in such cases. Branch manager agreed to pay interest and even prepared voucher despite it i have not yet received the interest till[protected].
Canara bank has over 7000 branches all over india plus it is amalgumating with syndicate bank. Considering this huge branch network, it may encounter many such cases depriving it's valuable customers their due share of interest income which is not only unethical but also undesirable. Will bank correct it's programme and give relief to it's customers???
Canara Bank customer support has been notified about the posted complaint.