| Address: 90/25B,Ist Floor, Malviya Nagar, New Delhi, Delhi, 110017 |
My name is Deepanshu Arora.I have been sanctioned a loan of Rs. 4, 00, 000 on 06/11/2014 from Canara bank, Bhagwan Das Road. The bank has increased my loan EMI from 10, 264 to 10, 300 themselves and are saying this is due to increase in interest rate. But earlier, they have given me a 5 year statement where the EMI is fixed amount of Rs. 10, 264.
Secondly, they are refusing to give me education loan subsidy saying you are employed now and we cannot give subsidy. I have even seen Canara bank website showing the subsidy I can get for my loan account no.[protected].
In website, it is showing subsidy amount Rs 10, 421 for year 2015 and 26, 620 for year 2016. I have attached the screenshot below.Please help.
Dec 28, 2021
Complaint marked as Resolved
Canara Bank customer support has been notified about the posted complaint.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.