Canara Bank Complaints & Reviews

Hi i am anita and i have account in canara bank ghitorni branch... I made a transaction on amazon on 26th october, which i later cancelled on same day and amazon issued my refund on 27th and which was preceded the same day.. But till today 3rd november i haven't received my refund... I contacted my branch but they are saying that they cannot do anything... I then contacted canara customer care and they also are saying they cannot do anything... Refund reference number...384439

I have to get refund amount of 899 from amazon, which they r saying that they have issued my amount to my account but the bank hasn't passed it. They are saying it's bank related issue and suggested me to call bank customer care number, so i called 6-8 times but i didn't get any respond from it. So i request to look into my issue and resolve it as soon possible and pass the amount to my account. My refund reference number is 677582

On thursday 1 of november 2018 i was try to withdrawing an amount of rs 6000 for 2 times. It got deducted from my account but i didn't receive the cash from atm. What should i do.
The message i received was this
Your a/c xxxx9534 linked to card no ending with debited for rs 6, 000.00 on 01/11/18 seq[protected] towards atm withdrawal. Avl bal is rs 3, 894.02 use canara bank atm to avoid charges. If this transaction is not initiated by you, type suspect and send sms to 56161 as report o[censored]nauthorised transactions and to block further debit transactions in your accounts.
Please help

Dear officials,

This is to bring your notice the abuse and the way canara bank, vidyaranyapura (Cnrb0002615) behaves with customer..

I had come to the bank with a query that i need locker to be opened along with a/c. The manager agreed and requested me to submit the form.
I have submitted a/c opening form as requested by the branch on 29/oct/2018 along with request to have atm, cheque book and locker.

I spoke to the employee responsible for the locker ms/mrs. Shwetha, who showed me the locker which is available and also asked me the locker costs 4700+gst.
Shwetha requested me to bring e-stamp paper of rs.200 along with my pictures on saturday, as the bank will be little free on saturday.

Today 03/nov i came with the e-stamp paper and now she says the locker is being assigned to someone who is personal to her/manager and is not available now.
When i request her for another locker which is available, she refuses to let me know and says that would have been assigned to people closer to manager, but the status wont be updated in the system.

The manager is not available in the branch, when i request who should be contacted when manager is not available, her response is no one.

There is another person sitting next to ms. Shwetha, who abused me for not talking in kannada. I do not understand kananada. He said u eat kannada food, kannada water but cannot speak in kannada etc. Abusing me a lady customer who cannot speak kannada is not acceptable and i do not expect this behavior from cananra bank.

I request you to kindly check the officials of this branch, not to abuse lady customers, not to show favoritism in allocating locker.

Thank you!

Hello,

I am bheemabbovi. My saving account number is[protected]Branch.: medakinal). I purchased a redmi note 5pro from flifcart.in and paid from my master debit card *0493. The amount is 14999/-. But i canceled my item in next day i. E. 12 oct 2018. The refunds for the same were initiated and successfully processed to my debit card and i got refund reference numbers for the product, it has been about a 3 week and yet the amounts are not reflected in my account.

I contacted my bank customer support. They are not able to locate the refund with these reference numbers.

I contacted to bank customer support. They are unable to do anything for this refund. Their customer support service is very poor. So, they advised me to contact the branch. The branch is also unable to help me with the same.
(Refund successfully processed on 12/oct/18)
These amounts are not credit my account
100rs credited my phonepe wallet account in12 oct 2108

Hello,
—
This is to confirm that refund for amount 14899 has been successfully processed on 12-oct-18 and the amount should reflect in your account by now

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund

I have already contacted canara bank customer care to solve this issue but there is no use. Please resolve it and credit my refund into my account. Plz, help me. I have needed my amount. Plz, help me as soon as possible.
Thanks and regards.
Some documents are attached in below
01. Flifcart refund reference number
02. Phonepe refund reference number

Bheemabhovi
[protected]@gmail.com
Ph:[protected]
03 nov 2019

Am holding the saving bank account a/c[protected]Nitesh waghela jointly kanchan waghela) in your bank and my account has been debited with amount 40, 000 (Fourty thousand) on 4th august 2018 without my concern.

Complaint had been already registered in your branch on 6th august 2018 transcation details as below

Transaction details:-atm debit card no:- [protected]

1. Rs 10, 000/- ref no[protected]
2. Rs 10, 000/- ref no[protected]
3. Rs 10, 000/- ref no[protected]
4. Rs 10, 000/- ref no[protected]

Request to confirm the complaint status.

Money debited from my account[protected] branch code cnrb0003851 but transaction failed

I made a transaction for rs 7500/- on 2nd november 2018 to my other bank account

Money transferred through canmobile app (Mobile no : [protected]

During transaction there was a message "fund transfering failed as the acquiring bank not able to sent message to it's cbs after receiving financial message due to communication problem.

But money is debited and amount is not refunded
Regard
Vinod

On thursday 1 of november 2018 i was withdrawing an amount of rs 3000. It got deducted from my account but i didn't receive the cash from atm. What should i do.
The message i received was this
Your a/c xxxx2720 linked to card no ending with 6891 debited for rs 3, 000.00 on 01/11/18 seq[protected] towards atm withdrawal. Avl bal is rs 3, 894.02 use canara bank atm to avoid charges. If this transaction is not initiated by you, type suspect and send sms to 56161 as report o[censored]nauthorised transactions and to block further debit transactions in your accounts.
Please help

My account number[protected]
I purchased a product on 11th of october using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 22th of october maximum time frame was 2 to 3 days. Still it was not reflected in my account. They had provided the refund reference number-74332748296829522092025
I had contacted your customer service number there is no proper response. Please check and confirm the status.

I ordered an american tourister bag on amazon worth approx rs.1650 on 12.10.18 through canara bank debit card..
I canceled the order on 19.10.18 but i still haven't received the refund.. The amazon people say that they have initiated the refund from their end.. And the
Refund reference no. Is 74332748298829615626182..
Amazon id - [protected]

My account no[protected]
Ifsc code - cnrb0005467
Name - prashant kumar

Refund reference no - 74332748298829615626182..

I kindly request u to initiate my refund from ur end..
Thank u..

I purchase the product from amazon on 17th of october and it was cancelled by me and afterwards i receive a message from amazon is that refund initiated on 20th october 2018. The refund amount is 5923. I also show the mail details which amazon send to me for the payment reference number

Amazon
Your account amazon.in
Message from customer service
Hello,

I am sorry to know that you're unable to find the refund for the order #[protected].

I’ve checked the details and can confirm that the refund has been successfully processed on friday 19 october 2018.

Here is the refund reference number: 351390

The amount should reflect in your bank account statement or credit card statement after refund date + 5 business days.

I request you to check your bank account statement between the dates refund date - refund date + 5 business days and you will be able to locate the refund.

If you still don't see your refund, please contact your bank customer service and dispute the transaction as 'refund not processed'. The bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hello sir/ maam
My account no is protected
I had placed an food order in zomato as on 21st oct 2018 and made my payment online through my canara bank debit card (Ru pay,) later i cancelled the order. I was informed that i would be refunded within 7 days, but its already been 10 days and my refund amount has not been credited back to my account, they also did provided me with a refund reference no: 30001082948293220106240, for order no : [protected].
So can you check on it and do the needful.

My name abhijeet giri i complain regrading refund by amazon but not provide to me the amount is 499 and reference no is 285706 my atm card no is [protected] my mobile no is [protected] address is h. No =33/a p. G path bhatiya basti ashok path kadma jamshedpur jharkhand the account on the branch of pin code 831001 please check with the reference no why it not credited to my account.

On 01 nov 2018, i entered the atm to withdraw rs 1000. After entering the pin, it was showing transaction failed. The money didn't came out from the atm machine and the amount was deducted from my debit card of canara bank.
Kindly look into the matter and refund the amount to my bank account as soon as possible.
Account no.[protected]

Regards,
Minakhi

My account number[protected]
Customer id[protected]
I purchased a product from amazon on 13th October 2018 using my Canara bank visa debit card and I received the product on 19th October 2018 as I was not well satisfied with the product so I asked for refund. As per their confirmation refund was initiated on 20th October 2018 and was mentioned that the refund will be transferred to my account on 25th October 2018. Still It has not reflected in my account they have also provided the refund reference number - 148498 I had also contacted the customer care as they told to fill this form and mail you. So it’s my humble request you to please check and solve the issues and revert back as soon as possible thank you

Hello sir,
My account no is[protected]
I have ordered a product from amazon with canara bank debit card (Master card) and returned it. After getting that product amazon has started transaction from 22 october and they have given me the reference id also
75503728296023906953810.
But i have not received my money. So can you check where is my refund.

On 10oct I have ordered one product from Amazon app and paid through my debit card due to some reason I have cancelled it. Amazon has initiated my refund on 15th October 2018 but still not yet reflected in my account when I tried to contact Bank authority they are ignoring.
So please try to solve my problem
My branch details are:- Tayalur, Mulbagal, kolar- 563136

I just made a transaction from a bank of Baroda ATM and it showed 'transaction declined" and after a few minutes, I received a notification stating "you have been debited 1000 Rs." whereas I did not withdraw any cash.
I have been debited twice repeatedly.
I tried it multiple times on different ATM machines and all showed error and now I receive this notification and I am at a loss of 2000 rs.

My name is kushal c k. A. My account number is[protected].
My mobile number [protected].
I had refund of rs. 959 it was not credited to my account.
Refund reference is 885813
Pls do the necessary. The amazone costumer care to charge a dispute. So pls do the needful to get the amount. The refund is issued on 12/10/2018. Pls make necessary arrangements so that i could get the refund

I ordered an item from amazon.in, and used CANARA BANK SAVING BANK DEBIT CARD to purchase an item, but the product did not delivered. The dealer have initiated full refund. The refund has been completed as of 18th OF OCTOBER 2018, but the money has not been credited to my bank account yet. It has been 13 Days since the refund was initiated.

The Authorization Code (Refund Reference Number) for the transaction is 337904.

Amazon is saying that we have initiated the refund into my bank account on 18th of OCTOBER 2018 at 10:54 PM (IST) .
ACCOUNT NUMBER[protected]

CANARA BANK claims that they didn’t have that type of transactions.

SIR PLEASE HELP ME TO RESOLVE WITH THIS ISSUE.

PLEASE FIND THE ATTACHMENTS(SCREENSHOTS) OF THE MAIL I HAVE BEEN RECEIVED.