| Address: Chennai, Tamil Nadu, 600020 |
As per canara bank staff instructions - i had deposited my sbi - chennai
Cheque payable to beneficiary in canara bank - snc br, kumbakonam - tn.
The cheque was stolen, the account no was altered and presented at sbi - chennai and encashed
This is gross negligence by canara bank - kasturba nagar br - adyar. Chennai - 20
Written requests and personal visits elicited no response
Canara bank is unable to answer my query about the status of cheque deposited in their drop box
I had to trace and finally found that the cheque was presented at sbi -, gandhi nagar br, adyar, chennai - 20 and encashed
The account details written at the back of the cheque was found overwritten and altered
Resulting in a loss of rs15, 000/= paid out from my account - from sbi.
This is the responsibility of canara bank - kasturba nagar br, adyar, chennai - 20
Once a cheque is deposited in the drop box then it is in custody of the bank
And the bank is responsible for it safe custody till processing. And clearance
Repeated visits and written complaints have elicited no response
But canara bank - kasturba nagar, - promptly shifted the drop box to a better cctv monitored position - after my complaint.
This loss has caused deep embarassment, tension, trauma and monetary loss to me
I have to be compensated by canara bank and also replacement of rs 15, 000/= loss - due to the negligence of canara bank
Canara Bank customer support has been notified about the posted complaint.