Canon India Complaints & Reviews

Sir,
I have purchased canon printer maxify mb5170 six month ago and using it nicely but now its cartidge has short and i have search all where to find out its cartidge but non where available. Now i am facing a lots of problem and feels that i had made a huge mistake to purchase it. My question is that if you can not provide accessories in market why sell it? Please do needful action

1) printer not work from 01/01/2018
2) complain by phone on 02/01/2018
3) engineer (Satyaki adhikari) visit & reported carriage unit, rat cutting, need to
Be charged for changeable basis on 03/01/2018
4) engineer (Anther) visit & replace new carriage but printer not work, then new
Carriage remove & go, (But no reported) on 09/01/2018,
5) no activity till now (16/01/2018)
6) again complain by phone on 16/01/2018

Want to best service for good & long relationship in future.

Am using canon g2000 for couple of years now,. We are dealing with sri sai electronics, vashi. We are annoyed with service provided by them. Whenever we had some issues & called for service assistance, it never come time & always had some funny excuses. As per tech our warranty void due to high uses of prints - but this was never informed nor highlighted during his couple of visit & we received estimated of appx inr 3200/- to change color cartridges. When we question on estimated never got any reply from canon nor our printer is fixed.

Could you able to assist with better service here. & much appreciate prompt advise. As am not able to use printer & which is affecting my work load.

D/sir, wee are using your canon products very long time in manufacturing units in nagercoil, kanyakumari district, tamilnadu.
The copier got hectic problem swallowing heavy amounts for the servicing. Can u do something to help us either repair or obsorb & deliver a new one for our use, would be much appreciable.
Tks/regds.
S. Mahadevan, m..com., a. C. A., ll. B.,
[protected],
[protected]@gmail.com

Sir,
Our government office said athirampuzha grama panchayat, kottayam (Dst.), kerala have registered a complaint against printer paper fults, and the service engineer at gloria services, kottayam (A canon service leading shop) found the heat roller of printer is burnt. And they are finalizing that the roller is burnt due to refilling of cartridge. This is not genuine because every time to buy a new cartidge for printer is not possible to customers with the high rates of cartridges, and so refilling of catridge is to be enclose to the warranty terms is required. Due to canon india company's terms we are suffering to pay to replace heat roller is a bad one because the printer is purchased only three months before. Please make proper changes to terms and conditions of company's warranty within one year like this to save consumers rights yet it to be needed for at least one year after the date of purchase.

Dear sir/madam

प्राथी ने canan mp287-kjrx60905 printer uniqe computer से दिनाक-06.07.2017 को ख़रीदा था 20.12.2017 को printer p7 शो कर रहा था 23.12.2017 को service center गोरखपुर आया service center ने प्राथी से 300रुपया लिया तब जाकर p7 reset किया प्राथी दो साल से उस माडल का एक और printer प्रयोग कर रहा है एक साल तक service center ने निशुल्क सेवा दिया.पैसा मागने पर रसीद दिया और एक साल की वारन्टी की बात कही और उस समय [protected] पर बात किया परन्तु service center ने 300 रुपया ले लिया. Service center के इस कृत से प्राथी बहुत दुखी हुआ.
अत: आपसे बिनर्म निवेदन है कि service center and दुकान कर करवाई करने की कृपा करे

Mob-[protected]
धन्यवाद

We have purchased canon image class mf4820d printer (Qyr31254) for our office use. But the print quality is not good as standard. It shows lines while printing. We have already registered the complaint twice. But problem remains same. I am really
Fed up with the service.

So again here i am requesting you to solve the issues as soon as possible so that can provide better service to my customer.

We are from IK Gujral Punjab Technical University, Mohali
C-102/B iNDUSTRIAL Area phase 7 Mohali

MACHINE IS NOT WORKING Properly last 2 weeks .please repair urgently. Machine show the message (Restart the machine or call service repair), Canon 220-240 V, 50/60Hz, , 2.7A
NO. (21)HWB01071
.please check immediately.our contact number is [protected]

We bought a machine from a canon india dealer by the name of :
Net office equipment, 102, vardhman diamond plaza,
Db gupta road, pahar ganj, delhi - 110055 ;
Gst no. : 07atyps8257j1zi
The company owner/manager mr. Pawan sharma visited us at our registered address and sold this machine to us claiming it meets with all our functionalities.

Now begins the nigthmare.
Mr. Pawan sharma last spoke to us on the day of selling the machine to us.
Other than that he has refused to answer all phone calls, emails, text messages, whatsapp messages.
We have left numerous reminders in his office but he doesn't bother to call back ever.

The machine stopped working in the first year of warranty itself starting from the month of may, 2017. Nobody came to attend to the machine for another 3 months! And the first service was carried out on august 21, 2017.

The support scheme agreement was made on 14/1/2017.

After this first service on august 21, 2017 the machine stopped working completely. Before the service we were getting an error which was not enabling us to carry out any scanning on the machine or printing since the month of may 2017.
After 21 august, we have been constantly asking net office equipment to repair the machine however when they send their technician, he comes to make the machine functional for a day or two after which they refuse to respond to our service requests.
Over 3 months have passed and they have refused to give any support without making extra payments to them in spite of having contract and warranty period.

Canon india refuses to respond despite various phone calls to the service center executives.

Now net office equipment is blackmailing us saying that make payments to them else they will not restart the machine which is already non functional since may of this year.

Prince yadav
Arun infrastructures india pvt. Ltd.

I was purchase e510 printer in june 2017, and also change the cartage series 88 & 98. Cartage change on november 2017 but i print the document then not clear the document... Some white line and picture not perfect... Zic - zak style

Please help me your side, my location is
Kalika enterprises
Ahiyapur chowk
Ps - ahiyapur

I have purchased thecamera this year on 15 th jan... Since that time the camera quality is very oor.. I have complaint many times to the showroom from where i have purchasedit... Persons from canon came to me several time but the problem is still... Camera is not giving the colors details required, video is having too much noise, overall performance is very poor, i have purchased the camera from foto color emporium, outer circle cannaught palace...
I have purchase the camera of rs 1700000 and a camera costing rs 100000 is giving much better results than this camera... Please help me out from this problem...
Waiting for a positive feedback from your side...
Aakash kapoor
Kapoor studio, ghaziabad
[protected]

I have send my canon 80d for repair in guwahati assam on 9 nov they told me they have to send it to kolkata as this is a sensor problem, kolkata enginer call me and asked me what is the problem i told them there is a sensor problem and they call me back they have fixed the problem on 24 nov i went to guwahati canon service centre to receive my camera and when i check the camera it was not fixed i complain to enginer in guwahati assam they told me they again have to send back the product to kolkata and it will again take 20 day. Canon service centre are worst i should have buy nikon instead of canon which have proper service centre in guwahati assam

I am not receiving the camera from chandigarh and noida. Chandigarh service centre not taking action for receiving camera. They donot give the number of gurgaon service centre. Tomorrow at home fuction is organised. They promise to recieve camera at 20 november 2017. Today i am not recieve camera from chandigarh service center. At service center telling to recieve camera on 28 november 2017

Dear sir i live westbengal, habra. My inkjet printer model no g-2000 serial no-kkrx29060 is not working passed 15 days. I call cannon customer care and raise few ticket raise. But no response now till date. So now do you want help me anything. Customer care person should be tanesper engnier no. But engginer not response date to date. Every day messege from cannon and get a resolve mail. Thats position i called enginer but he should not response or not pick up his phone. Its a haresment from your company. So this type of issue are effect your company buisness.

The said printer is giving problem during maintenance work is carried our for the printer. During system clean the printer gives error 5b00 in which orance led glows 7 times with error. After following the procedure for rectification error, holding stopping button and making power on then pressing stop button 5 times the power on button is steady. Once power off and on again the same problem persists. If we call service person they are charging huge amount.

I bought one Canon Pixma E477 Printer in August 2017 from Amazon Website and it is non-functional for last three months. I logged compliant with Canon Support on 04-Oct-2017 and Canon has not provided warranty service till date. Canon engineer visited and checked the printer on 05-Oct-2017 and said that the printer will be replaced. After that there is complete silence from Canon Customer Support. I made repeated calls to Cannon customer support helpdesk number, they have not committed any date by when the printer will be replaced or repaired. I am now felling helpless.

After purchasing the printer from amazon i was very happy about the product. But using the full carterige i started facing problem in filling ink into it. The colour carterige started leaking and all the ink got wasted. Then i call to customer care and ask about it. They replied that there is a problem in this product. And the cost of carterige is so high that it is better to take print from outside market. If there is a problem in your product and you know it well then why are you continuing this in market. It means you are making customers fool by selling the carterige on a high price. I want to say that you should improve your product or discontinue it from market.

I had purchased Canon MG2570 series printer a year Back from Home shop 18, now the printer isn't workong properly and not able print clear pages. I have registed compalints so many timea times but no one replied till now from last one month, i m business personnel and my work requires extensive use of printer and from last one month i am facing may problem. Please respond to my complaint and try to fix my printer as soon as possible by sending someone or by any means. I haven't expected such a worst customer handling from auch a big company.

I have a 2 years old cannon 6d dslr camera. Now the camera has not working, we are contacted your local service center at kozhikode, they told, its main circuit board is not available. Kindly confirm the board availability from the company side. Other wise i will move the case as legally.
I am surprising to see that the attitude of mnc company. Why your not providing proper service to this kind of professional items

Contact details
[protected]

Worst of its kind.
I bought two generation of canon printer
Both sucks at big time
First connectiont to setup is always perfect
Couple down to road, when you want to reconnect and print, there you will have hell waiting for u
In order to reprint, you need to resetup the wireless connection again
Yes you heard me right.
And best part, where do you get support instantly?
No way can be found except setup files/guides/lotsa of #
Fat chance e i will get reply. Trying my farking luck - 9 vs 0