Canon India Complaints & Reviews

I am from earth nexus pvt ltd. A real estate company in adityapur, jamshedpur. I used canon printer for my office since a long time. This product is too good. But the servicing regarding this product is very bad, in fact worst. I have called so many times in diligent solutions office (Yashkamal complex, bistupur, jamshedpur[protected], [protected]) for my printer servicing, but the behavior of that person is very rough, rude & unprofessional.in fact she was arrogant & she misbehaved with me & disconnected my phone so may times. I didn't expect this and also didn't get my solution for that i complained four days ago. I will never use this service & service providers.

I purchased the printer g2002 online through flipkart delivered to me on[protected]. Canon service technician visited my residence and installed the printer on[protected]. Now i noticed that
1. The printer is giving abnormal sound to receive a4 paper
2. Not permitting to print back side page
3. Printing from last page to first
4. To print, i have to press control + shift+p every time.
5. Sucmlib. Dll is missing.
Please send your technician for repairs and guidance.
Thankyou

The printer is not feeding in the paper and the prnt is not taking place. The printer is in warranty period, as of now. Printer diagnosis also does not show any errors. Need solution at the earliest.
We are having following problem
1. The printer is not detecting the paper
2. It is not loading the paper for printing
3. If it load it dono pull for printing
4. When ever it pulls the paper it pulls only from one se de
5. The paper become bend and the printer stops printing
We are unake to use it

My self davinder singh i have purchase canon lens ef 70-200mm f/2.8l is ii sum purchase date of may 2017 if some problem of lens color fade and some bubbles on lens canon service center executive not corporate with me, no response

Dear sir/madam place help me it's my humble request place short out of my problem
Your faithfully
Davinder singh
Email id :- [protected]@gmail.com
Mobile no:- [protected]

My name is Suraj Sharma, i purchased a Canon G7x Mark ii yesterday on 25th september, 2017 from Canon Image Square, Nehru Place. The sad thing is that its your official store and they firstly gave me a defective product as its microphone was not working properly when i checked the footage in computer. Then when i called them about the defect they refused to replace it instead they asked me to go to Canon service center and get it repaired .
I've just purchased the camera and today because of your ridiculous service i submitted the camera in service center. This is the worst experience for me as a canon buyer. i've just bought the camera and now its in service center without any use even the accessories are still packed in the box.

I wanted a new camera not a ##### repaired one.
This the Bill

This is the store address
G-1, DDA Building, No. 20, Nehru Place, Near Paras Cinema, New Delhi, Delhi 110019
Phone:[protected]

These kind of stores should be closed they are a blot for Canon and i'll definitely talk about this on my channel vlogs and blogs

Dear Team,
My Canon printer model is g2000 and serial no is KKRX01629 is under warranty my purchased date is 26/09/16 still printer not working done i went on local services center they told me printer is not a under warranty.
Please suggest as earlier possible.

I had submitted my printer on 11 sep 2017 at 11 am for repairing at your authorized center - ruchi infotech (Andheri) under job no i17-178a.

The staff at the center attended my complaint and told me that they will revert me within two days about the problem. But i never got any revert/call from them.
I am only doing the follow up and yet no one is bothered to give me correct and genuine answer about my product problem. The female who attends the landline call says the problem is very major and will take time but the engineer says that it will get fixed in 10 minutes once the part comes. And this was told 2 days before and yet the situation is the same.

No one is bothered to give me true time period that will take for repairing of the product. I am doing continuous follow up and my work is all stuck due to this. Now who is going to bear loss due to this?
I trusted the authorized center of canon and hence went to them.

I hope the canon customer support team will do the needful and help me get my product repaired at the earliest.

And today on 23 sep 2017 the service center person called me to collect my printer since it is ready. But only ine problem is solved i. E. Page insert problem and the second problem was printout alignment problem, even i showed him printouts while submitting the printer to center. But that has not yet resolved and they are asking me to wait for 10 minutes.

And i am waiting for last 30 minutes n more for printer to get repaired.

And i had complained this situation to the canon customer team also but not yet resolved.

I had purchased canon printer-aio e470 ie/ts 3170 wifi printer from kharghar navi mumbai croma stores on 17/9/2017. The printer was tried to connect on lenova laptop which was also purchased from same store same day.
The printer is not getting connected in wifi mode where in all possibilities were checked.
Printer got connected through patch cord with laptop and laptop was in wifi connection.
Request you to visit and get the printer connected with wifi.
My puchace sr no is-911365c01892ab21kkmr29362 and item code is - 197501

Sir, i ordered to purchase a canon all in one printer vide order no. 39004227 dated 01/09/2017 through my phone no. [protected] which received on 05/09/2017. This product is defective. When it installed, on lamp and alarm lamp flash alternately and cartridge carrier not moving and a bad sound also made. Besides above, when i ordered by seeing tv promotion, it also shows that extra cartridge worth rs. 1200/- be given free with this product, but same found absent with this pack. I booked complain through your phone no. [protected] on 05/9/2017 at about 7.52 pm. But complaint number still awaited. Please do the needful urgently.

Thanking you.
Bikash chandra sarkar

23/08/2017 ko printer kharida gaya aur 31/08/2017 ko printer kharab ho gaya complane kiya gaya par company wale printer sahi nahi karaya complane no csp/[protected] hai aj kal karke 6 day me bhi thik nahi kiya kahta hai service centre le kar aao jab maine printer kharida to kaha gaya ki apka printer agar kharab ho jaye ga to company me call karenge to company wala apke pas khud akar ise thik karega apko kahi jane ki jarurat nahi hai hamari service bahut behter hai lekin 10 day me ye hal hai to age kya hoga please iska samadhan karaye apka viswashi md shaukat email [protected]@gmail.com mobile no[protected] printer serial no kkrx29792 model g2000 rs 10300

G2000 printer colour variation alredy complaint lodged 6th july no one has come. Only 500 copies done mc kkeg24524. Changed colour catridge in warrenty. After changing only 50 colour copies done. Now demanding to change again charges 3500. I want to know is it genuine for previous part take suitable action and rectify without any chrges canon obilige this tnku

My machine g2000a i o kkeg24524purcased 10thjune 20161st greenshade probelm. Changed all ink and colourcatridge n v28thmarch and may beforewarrnty. Inludngtollfreeengneer deepc leaneinginstrutionsa. Ftercle aningall inkskvdrained. Service per to befill ink nk and colour catridge again charges 3300. Dnt n0who wl bear total copy taken bfre 550 aftr 50 only take suitable action tonorailigey printerv and verify warranty catidge gniune oranympractice n servce zone ngineers work permanance. Icomplletlyin menta agonyalredy mp 287 mc got same problemntelling to bec hangemoherboard c9st 5000, keptpening nthen onlypuhasexd depute good per andr ectiy ygenuiereqst. Without any charges am running smaljloboffic. Pi.

I mrs soumi sadhukhan buy a cannon copier machine from kolkata lalani infotech sailed by mr tuhin. After 5to six month my copier stop working for some servicing issue. I called to lalani infotech for service assistance and they send there service advisor mr soumen naskar. He came n chq all thing n then took out the power supply board n fixing unit. Said that there must be some problem to check you have to submit this two things to lalani infotech. I submitted as they say. Till then about 15days gone there not even call me or not given any information to me. I called many times to mr soumen nasker. He just not listen my any words. He's very very unofficial n his behaviour is just not suit to lalani infotech such a reputed company. Kindly solve this m fade up.

My printer is out of date. Local service center is failed for printer repair. If possible please make it early. I have this area service man is mr. Mrinal.

I am very upset for your convenience service. After all no more say about canon products. Now it is obedient that will be destroy other its placed to your garbage. I hope any suggestion from your end. Either your garbage or destroy.

Dear sir., on april 2016 we brought pixma ink jet printer g2000 series and now it showing error message on power on of this computer the message like (5b00 error code) and message like
"because th ink may leak or do not tilt the printer when moving it" - sir please resolve and send technician to resolve this error sir its urgent ok thanking you..,

Sir, canon photocopy machin brought to your company last year hq 1sect rr, hence your company rep not come to this hq for servicing the same. Machin is the last 15 days stoped and your company dealer 4-5 time inform for repair of the same then your dealer no response my request. Please request forward the machinists for repair the same. Your faithfully my mob no [protected] please confirm

Sir mane canon ka e400printer 7 july2016
Me liya tha september me mera printer karab ho gya jiska complane mane kiya tha jiska ticket id[protected]/[protected]/09/2016
Dushra complane 30/01/2017 ticket id[protected]/385303 hai
Tisra complain mane 04/14/2017 ko kiya jiska ticket id[protected]/387646 hai
Mujhhe replace kar new printer e410 july 2017 me diya gya
Wo printer v karab tha
Jiska complain mane fir kiya jiska ticket id csp/20170722/560756hai
Engineer aaya or bola ki scanner karab hai
Ab replace v nahi ho sakta hai time khatam ho gya hai
Sir time khatam hone ke baad mujhhe printer replace kar diya gya ab bataiye mai kya karu

Dear sir, i have purchased cannon pixma mg 2470 printer of your company. The number of pages printed using present cartridges are very less and not fulfilling my requirement. Due to this reason i would like to replace the cartridge with ink tank being fitted with the printer. If, it is possible with this model then please do need full. My contact no. Is [protected]

Dear sir,
Error 5b00 is coming in canon inkjet printer model. No. Mg2577s. Kindly acknowledge and rectify the problem as earliest. We have purchased on 9.08.2016 through online mode. Printer s. R. No. Is kkjh00643
Model: mg2577s in blue/white under in warranty period.
On/off light is up and down 7 times and not giving print properly. I request you to please send service engineer for rectified the problems as immediate.
Thanks

With regards
Pushkar soni
Manager q. C.

Sir I have purchased two PIXMA 810 BLACK INK FINE CARTRIDGE for my CANON PRINT SCAN & COPIER. They both became unusable after PRINTING ONLY 35 TO 40 PAGES PER CARTRIDGE . Need your help in GETTING THEM REPLACED WITH NEW ONES. I am using your CANON PRINT SCAN & COPIER FOR LAST TWO YEARS AND this has happened for the first time. I had very good reputation about CANON but now I am very much disappointed with canon products. One of my friend also has same problem.